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Mercure Parkhotel Krefelder Hof

GreenLeadersBronze level
Uerdinger Strasse 245, 47800 Krefeld, North Rhine-Westphalia, Germany
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1 room 1 guest
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Mercure Parkhotel Krefelder Hof
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208 Reviews from our TripAdvisor Community

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Traveler rating
    58
    94
    37
    12
    7
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22
62
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95
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (208)
  • Mar-May only
    (52)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (46)
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New Delhi, India
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 16, 2015

Stayed in this hotel for 3 nights on business trip. The room was modern and well equipped. Breakfast in the morning was very good with lots of choices (both hot and cold). Staff was very friendly. Dinner was with buffet option which was not bad either.

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, we very much appreciate your comments regarding your stay in our hotel. And we are glad you enjoyed your stay with us and we hope to welcome you again in our hotel. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as... More 

Pomona, Australia
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 12, 2015

This was my third stay here. Lovely hotel and very friendly staff. Free parking and WiFi. Beds very comfy but could have done with an extra pillow. everything we needed in the room. we used the pool which was a bit chilly ! Breakfast lovely with plenty to choose from. Have to be careful stepping out of the shower as... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, We very much appreciate you comments regarding your stay in our hotel and we are glad you enjoyed your stay with us and we hope to welcome you again. You are great bedded with the pillows from the Mercure Parkhotel Krefelder Hof. You have the choice between different pillow-filings, sizes and shapes. Whether you like a cuddly cushing... More 

Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed June 5, 2015 via mobile

I have used this hotel hundreds of times. It's quiet, clean, confortable nice hotel. The only point I can make is that krefeld is a very quiet village and the hotel is 20 min away walking distance to the centre so you can only enjoy the nice currywurst from the stars bar just in front.

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, We very much appreciate your comments regarding your stay in our Hotel and we are glad you enjoyed your stay with us and hope to welcome you again in our hotel. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2015

We stayed in this hotel using a Bongo coupon. We definitely liked it here, all the staff were very helpful. We also ate at the restaurant in the evening, which was a very pleasant experience. The waitress did everything she could to make us happy. We were very content. Krefeld itself was not that interesting though.

Was this review helpful? Yes 1
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, We very much appreciate your comment regarding your stay in our hotel and we are glad you enjoyed your stay with us and hope to welcome you again. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Israel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 12, 2015

The Krefelder hof was clean and quiet . Bath is difficult to access . Breakfast in the room was adequate but the room was small Staff could have been more friendly and helpful . Not great value for money

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, Thank you for taking the time to tell us about your experience at the Mercure Parkhotel Krefelder Hof. I am sorry that your experience did not meet your expectations in every situation; please allow me to express my sincerest apologies. In our Hotel we have different categories of rooms. Please ask our reservation department for a bigger room... More 

Orange County, California
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 27, 2015

Stayed in this hotel for 4 nights on business trip. The guest room on 7th floor had lovely view. The room was modern and well equiped. Breakfast in the morning was very good with lots of choices (both hot and cold). Plenty of staff in the morning to keep things running. However, dinner service was slow, slow, slow and food... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, We appreciate your comments regarding your stay in Mercure Parkhotel Krefelder Hof and we are glad that you enjoyed your stay with us. Thank you for pointing out the speed of the restaurant service and the quality of the Food. I will discuss this with the service team leader and the chef. We hope to welcome you again... More 

Caledonia, Canada
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 23, 2015

Stayed at the Mercure on a recent business trip. Friendly and efficient front desk people got me quickly checked in after a long overnight flight. Room was large with lots of outlets for the business electronics, and a good desk to work on. Shower drain was slow, leading to ankle baths, and the bedding situation was a mystery (what level... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, We very much appreciate your comments regarding your stay in our hotel. We are glad you enjoyed your stay with us and we hope to welcome you again in our hotel. I will share your comments with our team. Kind regards, Henning Michel General Manager More 

UK
Level Contributor
112 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
3 of 5 stars Reviewed April 3, 2015

Given the price and status as the place to stay I think my rating reflects the lack of quality hotels in the town. The saving grace is that the breakfast is very good and the rooms have air conditioning. However, I have stayed here about 4 times and each time wake up in the morning with a sore throat, depsite... More 

Was this review helpful? Yes 2
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, Thank you for taking the time to tell us about your experience at the Mercure Parkhotel Krefelder Hof. I am sorry that your experience did not meet your expectations in every situation. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your... More 

Paphos, Cyprus
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 2, 2015

Stayed here when in Krefeld for a wedding last weekend. We found the hotel to be very clean and the staff very helpful. The breakfast was exellant. However, we booked a privilege room, with a king size bed but were given what we would consider to be a double superior room. We had to ask for bath robes and slippers... More 

Was this review helpful? Yes 4
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, Thank you for taking the time to tell us about your experience at Mercure Parkhotel Krefelder Hof. I am sorry that your experience particular with the privilege room did not meet your expectations; please allow me to express my sincerest apologies. I will discuss your hints with my team. Kind regards, Henning Michel General Manager More 

Bangkok, Thailand
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 2, 2015

Stayed in September for a conference and this is a great place to stay outside of the city when you are on a budget and avoiding the conference hotels which are mental for the the breakfast time. The team are regular locals and the bar is a great place to unwind after a long day on the booths.

Was this review helpful? Yes 3
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, thank you for taking a few minutes to review our hotel. It's nice to hear that you have had such a good time with us. We are already looking forward to welcoming you on your next visit. Kind regards, Henning Michel General Manager More 

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