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All 16 Krefeld hotels

Mercure Parkhotel Krefelder Hof

4.0 of 5 Hotel   |   Uerdinger Strasse 245, 47800 Krefeld, North Rhine-Westphalia, Germany
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Mercure Parkhotel Krefelder Hof
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Ranked #1 of 16 Hotels in Krefeld
A recent review
3 of 5 stars Reviewed October 8, 2014
Bigtonybeds Bedfordshire, United Kingdom
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171 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bedfordshire, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 8, 2014

Stayed three nights in October and been here four times before. Generally the standards are slipping....primarily due to lack of staff and management. Rooms OK, bed fine, bathroom good but very dangerous arrangement to get out of bath around screen...no handles and bath is very slippery...accident waiting to happen! Breakfast is robbery at Euro 18......but no options offered. Where it... More 

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Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, Thank you for taking the time to inform us about your experience in our hotel. We are very sorry that it did not meet your expectations, please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate sharing your concerns... More 

lenham
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 4, 2014

I stayed at this hotel on a recent business trip. I found it very pleasant hotel. The rooms were clean and the beds comfortable. The staff were very friendly and helpful. Check in wasnt until 3pm. We eat outside the hotel so I dont know what the restaurant was like but the bar although slightly sparsely stock served enough drinks... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, we appreciate your comments regarding your stay in our hotel and we are glad that you enjoyed your stay with us. We hope to welcome you again in our hotel. Best regards Henning Michel General Manager More 

Kendal
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed for 3 nights in August. Hotel nice and clean, quiet location, close to trams, taxis usually waiting outside. Air conditioning was broken in our room, I wouldn't normally bother but it was very hot weather so I mentioned it to reception after the first night. They couldn't fix it and offered us a change of room, so I can't... More 

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Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, thank you for taking the time to tell us about your experience at the Mercure Parkhotel Krefelder Hof. I am sorry that your experience did not meet your expectations in every situation; please allow me to express my sincerest apologies. I will speak with the appropriate departments and forward your comments so that we can avoid this... More 

Norfolk UK
Top Contributor
58 reviews 58 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 28, 2014

Shame really...I found the hotel to be welcoming,friendly and clean (if a little behind the times). The restaurant is fine, if a little expensive. The Queen size "suites" are large and the view is nice from the upper levels given the hotel is in parkland. Overall I would have given this 4 stars....however....for over £130 a night I would expect... More 

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Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure guest, thank you for taking the time for review our hotel. We are glad that you enjoyed your stay with us. For your next booking with us, please contact our reservation department directly and we will reserve a room with air condition for you. Kind regards Henning Michel General Manager More 

London, United Kingdom
Top Contributor
300 reviews 300 reviews
39 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed July 3, 2014

It is probably a relatively old hotel by modern standards and the room that I had, did not have air conditioning. But the rooms were large, the facilities good and the general ambience very pleasing. Although near to the city centre, the area around it was quiet and felt like a leafy suburb. The staff were friendly and helpful and... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure guest, thank you for taking the time for review our hotel. It is a pleasure to receive positive feedback. If you do your next booking, please contact our reservation department directly, so can reserve the room which corresponds to your wishes. Kind regard Henning Michel Hotel manager More 

Houston
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 16, 2014

In a suburban area not really close to anything and yet they still charge 15 Euros for overnight parking in their own lot. Rooms are not air-conditioned. Beds are not very comfortable (sheets are scratchy). Service in restaurant and bar is very very slow and not very attentive. You will need to drive a considerable distance to find any sort... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, We appreciate your comments regarding your stay in our hotel. I am very sorry that your experience did not meet your expectations , please allow me to express my sincerest apologies. We appreciate sharing your concerns and we hope that you will give us the opportunity for better serving in future. Kind regards Henning Michel General Manager More 

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

staff, rooms and food were very good, if in the area again we would definitely stay there, we were unexpectedly surprised. We were in Krefeld for the fest, and wanted to stay overnight and found this gem of place, don't miss it if in the area

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, Thank you for taking the time to review our hotel. It is always a pleasure to receive positive feedback, we are glad you enjoyed your stay with us and hope to welcome you again in our hotel, soon. Kind regards Henning Michel General Manager More 

Ramsgate, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 28, 2014

Used this hotel on many occasions and every visit has been consistent. Spacious and clean rooms with nice coffee making facilities. Staff are friendly but checkout can be a scrum due to the number of staff on duty. Hotel restaurant is ok but very pricey. I guess you pay for convenience. Although I don't pay for my room (my business... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, we appreciate your comments regarding your stay in our hotel. We are glad that most of the time you enjoy your stay with us and hope to welcome you again, soon. Thank you for your note on the check out and the restaurant. I will discuss it with the department heads. Kind regards Henning Michel Manager More 

Sandbach, United Kingdom
Top Contributor
129 reviews 129 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 15, 2014

2 nights on a business trip. Clean, tidy, quiet, friendly staff, good breakfast, BBC world & Sky news tv channels. All good. The bar showed the European football which meant drinks were slow in coming but the atmosphere was good. Would stay here again.

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Dave, we appreciate your comments regarding your stay in our Hotel and we are glad that you enjoyed your stay with us. Thank you for pointing out the speed of the bar service. I will discuss this with the team leader. We hope to welcome you again in our hotel soon. Kind regards Henning Michel General Manager More 

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Additional Information about Mercure Parkhotel Krefelder Hof

Address: Uerdinger Strasse 245, 47800 Krefeld, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Krefeld
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Parkhotel Krefelder Hof 4*
Number of rooms: 153
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Also Known As:
Mercure Hotel Krefeld

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