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Mercure Parkhotel Krefelder Hof

Uerdinger Strasse 245, 47800 Krefeld, North Rhine-Westphalia, Germany
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Mercure Parkhotel Krefelder Hof
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Ranked #2 of 16 Hotels in Krefeld
A recent review
5 of 5 stars reviewed 2 weeks ago
Christine A
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197 reviews from our community

Traveler rating
    55
    90
    35
    10
    7
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21
60
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90
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (197)
  • Mar-May only
    (52)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (46)
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel using a Bongo coupon. We definitely liked it here, all the staff were very helpful. We also ate at the restaurant in the evening, which was a very pleasant experience. The waitress did everything she could to make us happy. We were very content. Krefeld itself was not that interesting though.

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, We very much appreciate your comment regarding your stay in our hotel and we are glad you enjoyed your stay with us and hope to welcome you again. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Israel
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Krefelder hof was clean and quiet . Bath is difficult to access . Breakfast in the room was adequate but the room was small Staff could have been more friendly and helpful . Not great value for money

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, Thank you for taking the time to tell us about your experience at the Mercure Parkhotel Krefelder Hof. I am sorry that your experience did not meet your expectations in every situation; please allow me to express my sincerest apologies. In our Hotel we have different categories of rooms. Please ask our reservation department for a bigger room... More 

Orange County, California
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for 4 nights on business trip. The guest room on 7th floor had lovely view. The room was modern and well equiped. Breakfast in the morning was very good with lots of choices (both hot and cold). Plenty of staff in the morning to keep things running. However, dinner service was slow, slow, slow and food... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, We appreciate your comments regarding your stay in Mercure Parkhotel Krefelder Hof and we are glad that you enjoyed your stay with us. Thank you for pointing out the speed of the restaurant service and the quality of the Food. I will discuss this with the service team leader and the chef. We hope to welcome you again... More 

Caledonia, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at the Mercure on a recent business trip. Friendly and efficient front desk people got me quickly checked in after a long overnight flight. Room was large with lots of outlets for the business electronics, and a good desk to work on. Shower drain was slow, leading to ankle baths, and the bedding situation was a mystery (what level... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, We very much appreciate your comments regarding your stay in our hotel. We are glad you enjoyed your stay with us and we hope to welcome you again in our hotel. I will share your comments with our team. Kind regards, Henning Michel General Manager More 

UK
Top Contributor
112 reviews 112 reviews
108 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed April 3, 2015

Given the price and status as the place to stay I think my rating reflects the lack of quality hotels in the town. The saving grace is that the breakfast is very good and the rooms have air conditioning. However, I have stayed here about 4 times and each time wake up in the morning with a sore throat, depsite... More 

Was this review helpful? Yes 1
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, Thank you for taking the time to tell us about your experience at the Mercure Parkhotel Krefelder Hof. I am sorry that your experience did not meet your expectations in every situation. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your... More 

Paphos, Cyprus
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 2, 2015

Stayed here when in Krefeld for a wedding last weekend. We found the hotel to be very clean and the staff very helpful. The breakfast was exellant. However, we booked a privilege room, with a king size bed but were given what we would consider to be a double superior room. We had to ask for bath robes and slippers... More 

Was this review helpful? Yes 3
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, Thank you for taking the time to tell us about your experience at Mercure Parkhotel Krefelder Hof. I am sorry that your experience particular with the privilege room did not meet your expectations; please allow me to express my sincerest apologies. I will discuss your hints with my team. Kind regards, Henning Michel General Manager More 

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 2, 2015

Stayed in September for a conference and this is a great place to stay outside of the city when you are on a budget and avoiding the conference hotels which are mental for the the breakfast time. The team are regular locals and the bar is a great place to unwind after a long day on the booths.

Was this review helpful? Yes 2
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, thank you for taking a few minutes to review our hotel. It's nice to hear that you have had such a good time with us. We are already looking forward to welcoming you on your next visit. Kind regards, Henning Michel General Manager More 

Seattle, WA
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 1, 2015

I enjoyed our brief stay at the Parkhotel Krefeld. Set back from the road, the hotel is a welcome oasis near the center of town (about a mile away). Spacious, comfortable rooms were a delight. My only regret was that our room wasn't ready when we arrived in the early afternoon, which wasn't ideal. But this was only a minor... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, We appreciate your comments regarding your stay in our hotel very much. We are glad you enjoyed your stay with us and we hope to welcome you again. Please inform us about your time of arrival for your next stay, than we will do our best that your room is ready when you will arrive. Kind regards, Henning... More 

Windsor, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

I have stayed in better and worst hotels but overall I have no complaints about the hotel,staff or anything else.Went to see relatives and staying at the hotel made the weekend even more enjoyable.You do need a car because it is a few miles from the centre of Krefeld although a tram service goes by regularly.

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, thank you for posting your opinion on trip advisor. We are glad that you enjoyed your stay with us. Our hotel is preferred by our guests due to the location near the city centre (only 2 km away) and the very good tram connection. In summer, many guests take advantage of our bicycles. So there are many... More 

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 21, 2014

I had the opportunity to travel with my husband when he attended the Medica conference this year. Due to the exorbitant hotel rates in Dusseldorf, we opted to stay at this hotel from Tuesday-Friday (and we moved into the city for the weekend). I enjoyed our stay in Krefeld. The hotel was convenient enough for him to attend the conference... More 

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, thank you for taking the time to review your stay with us. We are very pleased that you felt so well during your stay and we could be your hosts. Unfortunately buffets are usually calculated on the offered ingredients and not on the guests’ selection. Good to hear that you have found a solution for yourself how... More 

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