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Mercure Parkhotel Krefelder Hof

GreenLeadersBronze level
Uerdinger Strasse 245, 47800 Krefeld, North Rhine-Westphalia, Germany
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1 room 1 adult
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Mercure Parkhotel Krefelder Hof
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235 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed today NEW

Room on the 7th floor. Booked with Bongo, but Bongo did not warn the hotel. They solved it with a smile and gave us a room upgrade. Room was fine. Bathroom in excellent condition. Dinner in the restaurant of the hotel was basic. Breakfast was excellent, with a variety of choice.

Helpful?
Thank Luc V
Espoo, Finland
Level Contributor
131 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

My room was relatively tidy - there was a slight impression that it had been quite nice one day but maybe needed some renovation now. The room was on fifth floor and quiet - I slept like a baby. Breakfast was nice also, though e.g. orange slices would have been nice (there were some fruits though not my liking ).... More 

Helpful?
Thank peki321
Bergen Op Zoom, The Netherlands
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed December 12, 2015

We have been here for 3 days half pension. The breakfast is very good, the dinner was average and rather small portions. The room at the 6th floor was nice, however, we had to sleep with one of our daughters inside the king size bed. Swimmingpool was nice and warm.

Helpful?
Thank Leon V
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest Thank you for taking the time to inform us about our experience at Mercure Parkhotel Krefelder Hof. For your next stay, please ask our reservation directly for a bigger room with an extra bed. Thank you very much for your hints regarding our restaurant. We are glad you enjoyed your stay with us and we hope to... More 

Glasgow
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 5, 2015 via mobile

This hotel looks luxurious, the reception area and breakfast room are beautiful. The rooms are standard, comfortable bed and large bathroom. The gym facilities are quite poor, one bike, one treadmill (which did not work) and a cross trainer. The Sauna was not switched on at 8:15 am, the facility should have been available from 6am but perhaps you have... More 

Helpful?
1 Thank Stavapalooza
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, thank you for your important information regarding the water temperature of the shower in your room. I have already spoken with our technical department. The room number of your last stay would help us a lot to solve the problem. Please give me your feedback on henning.michel@accor.com. Thank you in advance for your assistance in improving our service.... More 

Singapore
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 8, 2015

The 2nd hotel I stayed in Krefeld. The best so far. Might look old and worn out but decent and still good. Location is close to the train station and shopping area. Breakfast was OK but coffee is much here than the other hotel I stayed. Most important for me, good wifi signal.

Helpful?
Thank sing_zana
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, We very much appreciate your comments regarding your stay in our hotel. We are glad you enjoyed your stay with us and hope to welcome you again in our hotel. We will share your comments with our team. Best regards, Henning Michel General Manager More 

Amsterdam, The Netherlands
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 24, 2015

Nice hotel, standard business level services and facilities. It was clean and covered all the bases. Bed was comfortable but the highlight was the restaurant as we had a lovely dinner! Parking available was very convenient too.

Helpful?
Thank Flya83
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Merucre-Guest, We very much appreciate your comments regarding your stay in our hotel and we are glad you enjoyed your stay with us and hope to welcome you again. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 15, 2015 via mobile

Spacious rooms, clean, all amenities. Negative was bar often shut at 10pm or not open at all. When it was open the barman was quite rude and once we left without a drink as we waited too long and was ignored. Also our tea/coffee was not replenished every day.

Helpful?
1 Thank SPECIALADULTS
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, we appreciate your comments regarding your stay. We are glad that most of the time you enjoy your stay with us and hope to welcome you again, soon. Thank you for pointing out the speed of the bar service and the not replenished tea and coffee facilities on some days, I will discuss this with my team leaders.... More 

New Delhi, India
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 16, 2015

Stayed in this hotel for 3 nights on business trip. The room was modern and well equipped. Breakfast in the morning was very good with lots of choices (both hot and cold). Staff was very friendly. Dinner was with buffet option which was not bad either.

Helpful?
Thank tarunmanchanda
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, we very much appreciate your comments regarding your stay in our hotel. And we are glad you enjoyed your stay with us and we hope to welcome you again in our hotel. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as... More 

Pomona, Australia
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 12, 2015

This was my third stay here. Lovely hotel and very friendly staff. Free parking and WiFi. Beds very comfy but could have done with an extra pillow. everything we needed in the room. we used the pool which was a bit chilly ! Breakfast lovely with plenty to choose from. Have to be careful stepping out of the shower as... More 

Helpful?
Thank Sue P
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, We very much appreciate you comments regarding your stay in our hotel and we are glad you enjoyed your stay with us and we hope to welcome you again. You are great bedded with the pillows from the Mercure Parkhotel Krefelder Hof. You have the choice between different pillow-filings, sizes and shapes. Whether you like a cuddly cushing... More 

Level Contributor
15 reviews
5 hotel reviews
3 of 5 stars Reviewed June 5, 2015 via mobile

I have used this hotel hundreds of times. It's quiet, clean, confortable nice hotel. The only point I can make is that krefeld is a very quiet village and the hotel is 20 min away walking distance to the centre so you can only enjoy the nice currywurst from the stars bar just in front.

Helpful?
Thank Yortx
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure-Guest, We very much appreciate your comments regarding your stay in our Hotel and we are glad you enjoyed your stay with us and hope to welcome you again in our hotel. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we... More 

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