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All 16 Krefeld hotels

Mercure Parkhotel Krefelder Hof

4.0 of 5 Hotel   |   Uerdinger Strasse 245, 47800 Krefeld, North Rhine-Westphalia, Germany
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Mercure Parkhotel Krefelder Hof
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Ranked #2 of 16 hotels in Krefeld
A recent review
4 of 5 stars reviewed 3 weeks ago
Lucy-Kendal Kendal
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162 people have reviewed this hotel

Traveler rating
    49
    72
    26
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    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
  • French first
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English first
Kendal
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights in August. Hotel nice and clean, quiet location, close to trams, taxis usually waiting outside. Air conditioning was broken in our room, I wouldn't normally bother but it was very hot weather so I mentioned it to reception after the first night. They couldn't fix it and offered us a change of room, so I can't... More

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, thank you for taking the time to tell us about your experience at the Mercure Parkhotel Krefelder Hof. I am sorry that your experience did not meet your expectations in every situation; please allow me to express my sincerest apologies. I will speak with the appropriate departments and forward your comments so that we can avoid this... More

Norfolk UK
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Shame really...I found the hotel to be welcoming,friendly and clean (if a little behind the times). The restaurant is fine, if a little expensive. The Queen size "suites" are large and the view is nice from the upper levels given the hotel is in parkland. Overall I would have given this 4 stars....however....for over £130 a night I would expect... More

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure guest, thank you for taking the time for review our hotel. We are glad that you enjoyed your stay with us. For your next booking with us, please contact our reservation department directly and we will reserve a room with air condition for you. Kind regards Henning Michel General Manager More

London, United Kingdom
Top Contributor
253 reviews 253 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 3, 2014

It is probably a relatively old hotel by modern standards and the room that I had, did not have air conditioning. But the rooms were large, the facilities good and the general ambience very pleasing. Although near to the city centre, the area around it was quiet and felt like a leafy suburb. The staff were friendly and helpful and... More

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure guest, thank you for taking the time for review our hotel. It is a pleasure to receive positive feedback. If you do your next booking, please contact our reservation department directly, so can reserve the room which corresponds to your wishes. Kind regard Henning Michel Hotel manager More

Houston
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 16, 2014

In a suburban area not really close to anything and yet they still charge 15 Euros for overnight parking in their own lot. Rooms are not air-conditioned. Beds are not very comfortable (sheets are scratchy). Service in restaurant and bar is very very slow and not very attentive. You will need to drive a considerable distance to find any sort... More

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Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, We appreciate your comments regarding your stay in our hotel. I am very sorry that your experience did not meet your expectations , please allow me to express my sincerest apologies. We appreciate sharing your concerns and we hope that you will give us the opportunity for better serving in future. Kind regards Henning Michel General Manager More

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

staff, rooms and food were very good, if in the area again we would definitely stay there, we were unexpectedly surprised. We were in Krefeld for the fest, and wanted to stay overnight and found this gem of place, don't miss it if in the area

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, Thank you for taking the time to review our hotel. It is always a pleasure to receive positive feedback, we are glad you enjoyed your stay with us and hope to welcome you again in our hotel, soon. Kind regards Henning Michel General Manager More

Ramsgate, England, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2014

Used this hotel on many occasions and every visit has been consistent. Spacious and clean rooms with nice coffee making facilities. Staff are friendly but checkout can be a scrum due to the number of staff on duty. Hotel restaurant is ok but very pricey. I guess you pay for convenience. Although I don't pay for my room (my business... More

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Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, we appreciate your comments regarding your stay in our hotel. We are glad that most of the time you enjoy your stay with us and hope to welcome you again, soon. Thank you for your note on the check out and the restaurant. I will discuss it with the department heads. Kind regards Henning Michel Manager More

Sandbach, United Kingdom
Top Contributor
90 reviews 90 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 15, 2014

2 nights on a business trip. Clean, tidy, quiet, friendly staff, good breakfast, BBC world & Sky news tv channels. All good. The bar showed the European football which meant drinks were slow in coming but the atmosphere was good. Would stay here again.

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Dave, we appreciate your comments regarding your stay in our Hotel and we are glad that you enjoyed your stay with us. Thank you for pointing out the speed of the bar service. I will discuss this with the team leader. We hope to welcome you again in our hotel soon. Kind regards Henning Michel General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 5, 2014

This hotel is a perfect business cocktail. The hotel is spacious, clean, staff friendly and very professional. If you work for one of the big companies in the area.... look no further... this is the place to be! The hotel offers a nice brasserie with delicious buffets and menu meals as well as a nice "derby" bar with a very... More

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Guest, we very much appreciate your comments regarding your stay in our Hotel and we are glad you enjoyed your stay with us and hope to welcome you again in our hotel. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we... More

Wigston, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 24, 2014

This time round we booked a suite and it was very good. Our rooms were spacious, very well equipped and enjoyable. Breakfast was excellent. This was our best stay here so far. The only thing we were wondering about was why there are are no Entertainment channels in English on TV but news channels only.i

Was this review helpful? Yes
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Guest, thank you for taking the time for review our hotel. It is always a pleasure to receive positive feedback. Regarding the channels on TV we are pleased to inform you that we have now updated our TV system. Best regards Henning Michel General Manager More

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Additional Information about Mercure Parkhotel Krefelder Hof

Address: Uerdinger Strasse 245, 47800 Krefeld, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Krefeld
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Parkhotel Krefelder Hof 4*
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Also Known As:
Mercure Hotel Krefeld

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This 4 star Mercure Parkhotel Krefelder Hof features 143 elegant rooms and 10 unique luxury suites. The hotel is located in a park, just a few minutes from the city centre and the zoo. Dusseldorf international airport and the trade show centre are approximately 20km from the hotel. Enjoy the true French atmosphere at our La Provence Brasserie and try different kinds of whiskey and cigars at Derby bar. Our beer pub and beer garden offer regional cuisine. Outstanding convention facilities. ... more   less 
Number of rooms
153

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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