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Sheraton Essen Hotel

5.0 of 5
Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany
Hotel amenities
Sheraton Essen Hotel
Ranked #7 of 68 hotels in Essen
4.0 of 5 stars 117 Reviews
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117 reviews from our community

    Trip type
Traveler rating
    36
    56
    21
    2
    2
Date Rating
UK
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 27, 2012 NEW

Have stayed many times here. Uninspiring, but clean, close to city centre and always efficient staff.

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
May 29, 2012

Dear Magyar, Thank you for your feedback on Tripadvisor. We are very happy to hear that you have already stayed many times at the Sheraton Essen Hotel. We hope to see you soon again. Best regards Katrin Kitel-Tompoulidou More

Metuchen
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 28, 2012

I have stayed multiple times at the Sheraton Essen typically for about 5 days at a time. My company's HQ is close by. The staff is always courteous and attentive. The rooms were clean but not up to a modern technical standard for a Business Hotel. No wi-fi in the room unless you use t-mobile. Also, the Heat/AC does not... More

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See 2 more reviews by Rob S for Essen
Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
May 9, 2012

Dear Rob S, Thank you very much for your detailed and generous feedback. We are happy to have you as a loyal guest. Back in 2011 the hotel has upgraded its digital TV system and decided to provide up to 65 channels to choose from. Out of this number of channels you will find 7 English-speaking channels. You will understand... More

Hounslow
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 14, 2012

We stayed in the Sheraton Essen for a long weekend on going to see a concert in the Grugerhalle. The staff were extremely helpful, and the room was very good and clean. Shower was amazing! As we were there on Friday night, we decided to eat in the Park am restraunt and accepted the offer to try the Frid.ex. and... More

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
March 19, 2012

Dear tatts10, Great to hear from you! We love to see that you had a memorable stay in Essen enjoying a phenomenal concert and of course, a great stay at our Sheraton Essen Hotel. Also, we were impressed by your comments referring to our associates and our Friday’s experience. We think so, too! The event provides each and every guest... More

Cape Coral, Florida
Top Contributor
66 reviews 66 reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 6, 2012

This is a convenient hotel with two faces. The lobby and adjacent areas are absolutely beautiful, relaxing and well designed. I spent some time there during my business meetings and found it very enjoyable. Even though there is a bar, there is enough space to have a quiet conversation. The room however (and I stayed on the SPG floor) are... More

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
March 15, 2012

Dear capecoraljay, Thank you very much for your time and thoughts shared. We appreciate your positive comments the same way we do for the critical parts. As you mentioned we re-designed our public spaces over the years, opened it to create a modern and communicative area where to sit, have business talks and enjoy good company. It is good to... More

Cardiff, UK
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 18, 2012

We stayed here for a brilliant value rate and spent the weekend on the culture tour taking in Essen Zollverein etc near by. Rooms are good and clean, centrally located, right next to the tram stop and some great local restaurants. It's a little bit traditional in feel - so those of your who are just too cool may struggle... More

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
March 5, 2012

Dear CADCardiff, Thank you very much for staying with us during your recent visit to Essen and its cultural highlights and thank you for the detailed feedback. It is a great feeling to read your comment and we are so happy to share it with all our associates. Dear CADCardiff, we would be very happy to welcome you again when... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 12, 2012

Had a three night stay. Location is fine - about a five/ten minute walk to the main city area. Also there is an underground tram station right in front of the hotel. Room was a good size and in excellent condition. Decor - not really to my taste. SPG Platinum recognition was fairly poor - but was given access to... More

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
March 5, 2012

Dear crb412, Thank very much you for your valuable feedback on Tripadvisor. It is fantastic that our staff took good care of you during your three nights stay with us! We are sorry to see that our decor did not meet your taste and that you were disturbed by the loud door slamming and from adjourning rooms. Thank you for... More

Barcelona
Top Contributor
65 reviews 65 reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 30, 2012

we spent there a night at a weekend in january. Good clean-rooms; restaurant ok - nothing special. good located while integrated in the philarmonic saalbau theatre Preis was ok. Not cheap - but fair

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
February 1, 2012

Dear albertomagno, Thank you very much for taking the time and providing us your personal review of your stay at our hotel. We are sad to hear that we did not manage to fully satisfy you having a memorable and enjoyable stay at our Sheraton hotel. Especially for weekend travelers we work hard to create various culinary and cultural highlights... More

Santa Rosa, California
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2012

The Sheraton was a very comfortable place to stay. The service was good, though there was a little mix up with our room, and we ended up switching twice. Other than that, our stay at the Sheraton was nice. There was internet access, which was good, and somewhat rare, but it is only available in the lobby. Our room was... More

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
January 29, 2012

Dear Laura M. Thank you very much for taking the time and letting us know about your previous stay with us. We very much appreciate your feedback giving us the opportunity to keep improving our services. Once again, we would like to apologize for the inconvenience caused by the room move. Glad to hear you liked the room with view... More

Hamburg, Germany
Top Contributor
67 reviews 67 reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 20, 2011

Stayed at the Sheraton Essen for one night on a recent business trip and enjoyed the room, the facilities and services. The room decor and furniture is slightly outdated, but well maintained. OK, but not great. As a Platinum member I had access to the lounge, which was very nice and offered some basic snacks and drinks in the evening... More

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Antwerpen
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 13, 2011 via mobile

We stayed for one night. At the reception they told us we got a nice upgrade because we are gold members. The room was very very basic with a small double bed, no queen, no king bed (altough I booked a king room). The room had a strange smell. Although the hotel was far from fully booked and although I... More

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Additional Information about Sheraton Essen Hotel

  • Sheraton Essen
  • Essen Sheraton
Address: Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany
Price Range: PLN: $$

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Sheraton Essen Hotel
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