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Sheraton Essen Hotel

5.0 of 5 Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany
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Sheraton Essen Hotel
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Sheraton Essen Hotel
Sheraton Essen Hotel
Sheraton Essen Hotel
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275 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harwell, United Kingdom
Top Contributor
89 reviews 89 reviews
26 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Sheraton, by nature of its location, is full of people staying there on business. This has always turned me off in the past due to the very real risk of bumping into colleagues in the bar or at breakfast. However there are fewer of us travelling to Essen these days so this stay was very pleasant. Hotel was full... More 

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Prague, Czech Republic
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Sheraton in Essen is a bit old-fashioned hotel, however the rooms are quite modern. They are well equipped and very clean.The staff at the hotel is very friendly and the hotel bar is quite live and usually full of people. It is a nice place to have a drink in the evenings. However the business corner is located just... More 

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Anne B, Guest Relation Team at Sheraton Essen Hotel, responded to this review

Dear Pat K, thank you very much for rating the Sheraton Essen Hotel. We are very happy to read that you liked nearly everything during your stay with us. Of course we will share this very good feedback with the entire team. We are truly sorry that our Link at Sheraton and our Club Lounge didn’t met your expectations. Of... More 

Overijse
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 18, 2014

We where twice in that hotel, because it is near to the opera. But both times, we were very disappointed, by the poor service, especially the bar/restaurant. Slow waiters, who seem to ignore you, even when there is almost nobody. If you make a remark, they look like they are very disturbed. A third bed in the room for our... More 

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Anne B, Guest Relation Team at Sheraton Essen Hotel, responded to this review

Dear Sanctorum, thank you for your stay with us and you honest review. We appreciate the time you took to share your comments. May we say how sorry we are to learn all the points about the inconveniences that you have experienced when you stayed at the Sheraton Essen Hotel. Please allow us to follow up on this important issue.... More 

2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 13, 2014

The moment you enter you feel like you stepped through a time gate and were transported back to the 70s. No signs to the elevator from the garage, so we ended up schlepping our luggage up two flights of stairs to the lobby. We later found out there is an elevator behind a steel door, but it holds just barely... More 

Was this review helpful? Yes 1
Anne B, Guest Relation Team at Sheraton Essen Hotel, responded to this review

Dear Freebird6977, Thank you for your stay with us. We genuinely value our Guests’ comments and regret when their expectations are not met.Because of a water pipe burst we deploy construction dryer to avoid a larger damage. Please accept our honest apologies for the accrued noise disruption. We are happy to tell you that the sign for the elevator is... More 

Stellenbosch, South Africa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 9, 2014

We recently stayed at the Sheraton Essen specifically as we attended a concert at the Philharmonie Essen, and if music/opera is one's reason to visit Essen, one cannot do better than stay at the Sheraton from a location point of view. The hotel is connected to the Philharmonie, so it is not even necessary to leave the front door to... More 

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Anne B, Guest Relation Team at Sheraton Essen Hotel, responded to this review

Dear bernardlinde, thank you very much for your very nice feedback. We are happy to tell you, that we offer free wifi at our Link at Sheraton experience by Microsoft in our Lobby. We are glad to hear that you and your family enjoyed your stay with us. Of course, we will share your comments with our whole hotel team.... More 

Cape Town
Top Contributor
72 reviews 72 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 2, 2014

We like travelling in winter in Europe. So we choose hotels differently in winter than during a summer holiday because we spent more time in a hotel room during winter travels!This hotel is located close to the centre, has a lovely sitting area, internet facilities and a bar & restaurant. One can reach the city park directly from the dining... More 

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Anne B, Guest Relation Team at Sheraton Essen Hotel, responded to this review

Dear MarlenaduToit, Thank you very much for rating the Sheraton Essen Hotel at TripAdvisor. We are more than happy, that you likes nearly everything during your stay with us. We are happy to tell you that we offer free wifi in our lobby area at the Link at Sheraton experience by Microsoft. Dear MarlenaduToit, we looking forward to welcome you... More 

Zurich, Switzerland
Top Contributor
100 reviews 100 reviews
46 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed November 17, 2014

As is always the case with Sheraton hotels the rooms are rather large and elegant. This is no exception. No bathtub in my room though, only a shower. The breakfast is excellent with a honey comb which comes from the beehive on the roof. Fresh omlettes, double espressos, etc. The only downside is the ridiculously expensive WiFi = €19 for... More 

Was this review helpful? Yes 2
Anne B, Guest Relation Team at Sheraton Essen Hotel, responded to this review

Dear Swiss_MnM, Thank you very much for rating the Sheraton Essen Hotel on tripadvisor. We genuinely value our Guests’ comments and regret when their expectations are not met. We are happy to inform you that we have free Wi-Fi internet access in our lobby area, at the link at sheraton. Moreover, we would like to tell you that our hotel... More 

Leatherhead, United Kingdom
Top Contributor
126 reviews 126 reviews
123 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 16, 2014

Due to a large medical exhibition in the area, hotel rooms were in short supply during the period I stayed at the Sheraton in Essen. Maybe charging extra for everything is standard practice in Sheraton hotels, but 13.00 euro a day for parking, and an unbelievable 29.00 extra for breakfast seemed exorbitant, especially when I was already paying 164.00, euro... More 

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Anne B, Guest Relation Team at Sheraton Essen Hotel, responded to this review

Dear PEM67, we genuinely value our Guests’ comments and regret when their expectations are not met. I am disappointed to learn that you encountered several issues during your stay. Of course, we will share your feedback with our whole team and sensibilize them accordingly. Furthermore, we are happy telling you that we have several renovation plans for the future years... More 

Senior Contributor
36 reviews 36 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 17, 2014

When having meetings in the Düsseldorf/Cologne/Dortmund area, I often drive by car. The Sheraton is situated quite strategic and easy to access. The hotel itself has got great rooms and good bar/restaurant. The start is friendly and service oriented. Sheraton Essen is a good base in the busy Ruhr district.

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Anne B, Guest Relation Team at Sheraton Essen Hotel, responded to this review

Dear hasbinfat, thank you for choosing the Sheraton Essen Hotel for your stays in Essen. We appreciate that you have shared your feedback on Tripadvisor. It was a pleasure to host you and it is nice to hear that you felt comfortable with us and that you liked our staff and our service. We are looking forward to welcome you... More 

Toronto
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 16, 2014

We weren't expecting much of what we considered to be an industrial town but the Sheraton was a delight. Staff were awesome and the food was great. The Assistant Manager Yiannis certainly made the stay a memorable one. He was constantly engaged, helpful and personable. Its very easy to see when someone loves their work and understands the needs of... More 

Was this review helpful? Yes 2
Anne B, Guest Relation Team at Sheraton Essen Hotel, responded to this review

Dear FredLRI, first of all we want to thank you very much for your very nice review. We are glad to hear that you enjoyed your stay with us and that our staff enthuse you. Of course, we will share your comments with the entire team especially with Yiannis. Guest satisfaction is our number one priority and we are really... More 

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Additional Information about Sheraton Essen Hotel

Address: Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Essen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Essen Hotel 5*
Number of rooms: 206
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Also Known As:
Sheraton Essen
Essen Sheraton
Hotel Style:
#2 Spa Hotel in Essen
#6 Luxury Hotel in Essen
#7 Business Hotel in Essen

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