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Sheraton Essen Hotel

#13 of 69 Hotels in Essen
Certificate of Excellence
Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany
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Sheraton Essen Hotel
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301 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Budapest, Hungary
Level Contributor
924 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is perfekt, it is connected with the Concert Hall, we had two concerts! It is very close to the Opera, we had two oprea performances. It is very close to the metro, tram too. The room was good and the breakfast excellent. Wi-Fi without any problem.

Was this review helpful? Yes
Anne B, PA at Sheraton Essen Hotel, responded to this review

Greetings to Budapest! Dear guest we would like to thank you for your nice comment and the whole team is very happy that you enjoyed your stay with us. We do hope to welcome you back soon and until then sending you our best regards your Sheraton Essen Hotel More 

Seattle, Washington
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is typical of a business hotel, and Essen is a business city. The hotel is next to the beautiful city park and it is just a short stroll to the town square. The park is small but very picturesque, and the hotel is also next to the concert hall. There is a larger park which is a forty-five... More 

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Babette K, General Manager at Sheraton Essen Hotel, responded to this review

Dear guest from Washington we would like to thank you for taking your time to post your opinion as it is very important for us to be able to increase our level of service. We are happy that you enjoyed your stay with us and will take your comment regarding the Club Lounge to the respective teams and would like... More 

Nuremberg, Germany
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very friendly staff there, but check-out was during about 15-20 minutes, which is too long. Room was good; I slept very well on the bed. Location is very near to Essen main station, which is perfect if you want to go to other cities in Ruhr by train.

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Anne B, PA at Sheraton Essen Hotel, responded to this review
Google Translation

Sehr geehrter Herr Andreas, vielen Dank für Ihre positive Rückmeldung. Wir haben diese umgehend an unser Personal weitergebeben und freuen... More 

Sun City West, Arizona
Level Contributor
605 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
4 of 5 stars Reviewed June 22, 2015

Wonderful to look out at a large, beautiful park from my comfortable room (larger than most in Europe). Everything you need is close by. Underground parking. Worth it to pay extra for the executive lounge - very nice appetizers and drinks before dinner plus a good breakfast.

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Anne B, PA at Sheraton Essen Hotel, responded to this review

Greetings to Arizona! Dear Soulefull, we would like to thank you for your nice comment and the whole team is very happy that you enjoyed your stay with us. We do hope to welcome you back soon and until then sending you our best regards Your Sheraton Essen Team More 

London, United Kingdom
Level Contributor
157 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed May 26, 2015

Standard Sheraton hotel. Top facilities, good location, good food and bar, great spa and all that. Rates are competitive and hence good value for money. Excellent service and hospitality. Located very close to the city centre and hence at a short walk you have all the night life, cafe's and bars.

Was this review helpful? Yes
Anne B, PA to General Manager at Sheraton Essen Hotel, responded to this review

Dear Mr. udaypilan, thank you very much for rating the Sheraton Essen Hotel. It was a pleasure to host you and it is nice to hear that you felt comfortable with us. Certainly, we will forward your positive feedback to our whole team. We are looking forward to welcome you back soon at our Sheraton Essen Hotel. Best regards and... More 

Berlin, Germany
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 1, 2015

Sheraton Essen is doubtlessly a best of class property, where guests feel at home at once. Friendly welcome, staff always smiling, helpful, and accommodating. Rooms are huge, comfy and equipped with Tassimo coffee makers, the beautiful park behind the hotel (Stadtpark) doubles as its garden, Philharmonie is next door, and the Folkwang Museum a 10-minute walk. Only b-mol: the restaurant... More 

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Anne B, PA to General Manager at Sheraton Essen Hotel, responded to this review

Dear LiA G, thank you very much for your feedback in regard to your stay with us. We do apologize sincerely for your dinner experience during your stay. We will take the opportunity and work on this points with the team to improve our service . Of course we will also share your good comment on the breakfast service and... More 

Alexandria, Egypt
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 28, 2015

The hotel is conveniently located in middle of the city, not far from train station. The staff is welcoming and rooms are well appointed. A good place to sleep during a busy business trip, comfortable beds. The surrounding area is very peaceful. Not much eating option, and also do not expect round the clock room service except except for a... More 

Was this review helpful? Yes
Anne B, P.A. to General Manager at Sheraton Essen Hotel, responded to this review

Dear client, thank you very much for rating the Sheraton Essen Hotel. First of all I want to apologize for the room service experience. We will take the opportunity and work on this point with the team to improve our service We are really happy that you were satisfied with our staff and our rooms. We are looking forward to... More 

Heerlen, The Netherlands
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 22, 2015

I stayed here for 1 night. Nice hotel. Breakfast is great but expensive (30 euro). Very nice shower. Everything very clean. Room not the most modern but a great kingsize. Internet works but you have to pay which is outdated. Difficult to find an electricity outlet in the room.

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Von Seht N, General Manager at Sheraton Essen Hotel, responded to this review

Dear PBTN, thank you very much for your feedback in regard to your stay with us. We are more than happy to hear that you felt comfortable! Of course, we will share your positive feedback with our entire hotel team! We are looking forward to welcome you back soon at our Sheraton Essen Hotel. Sunny regards from Essen B.Kierchhoff General... More 

Level Contributor
247 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed April 14, 2015

When I returned to Essen this year I returned to the Sheriaton. Last year the staff seemed attentive and the hotel worked for my visit. Same with this year. It's very acceptable. The staff nice, easy check in and for the most part I like the rooms. Mother seem a little dated, however I am not sure of that is... More 

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Babette K, General Manager at Sheraton Essen Hotel, responded to this review

Dear guest we would like to thank you for taking your time to write your comment and give us your feedback. We are very sorry that we were not able to meet your expectations and caused any inconvenience during your last stay with us. We will take immediate action about the Sauna issue you have mentioned. We would be happy... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

We used this hotel, rather than the airport Sheraton, because there was a wine festival in town and rooms either weren´t available, or their price had quadrupled. This was a modern, very clean, friendly hotel. It´s about a thirty minute drive from the Dusseldorf airport, which translated into a 60 euro ride..... each way. I would highly recommend the hotel,... More 

Was this review helpful? Yes
Babette K, General Manager at Sheraton Essen Hotel, responded to this review

Dear guest, we are very happy that you enjoyed your stay with us and the team would like to thank you for time to post your comment. Your feed back is very important to us. Maybe we can welcome you back soon in Essen Best and sunny regards Babette K More 

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