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Holiday Inn Essen City Centre

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Frohnhauser Strasse 6, 45127 Essen, North Rhine-Westphalia, Germany
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Holiday Inn Essen City Centre
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Holiday Inn Essen City Centre
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120 reviews from our community

Traveler rating
    22
    51
    31
    11
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, Virginia
Top Contributor
93 reviews 93 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for one night recently. The person who checked me in (and out) was very friendly and helpful. As requested, they had a room ready for me when I arrived early in the morning (after an overnight flight) and it was a room according to my request. I had requested the hotel management beforehand regarding this... More 

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Tel Aviv, Israel
Top Contributor
62 reviews 62 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a rather new or just renovated and centrally located hotel at the hub of Essen city center. Rooms are nice; comfortable and reasonably sized with a most positively surprising gathering of electric sockets that would easily accommodate telephone charger; lap top and more at no need to struggle with adaptors and power dividers. Saying that, one would expect... More 

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Amsterdam, The Netherlands
Contributor
18 reviews 18 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Clean hotel and close to the shops (huge shopping mall, just around the corner) and the city centre. Easy access by car (carpark under the hotel). We received a very nice upgrade to a 2-room appartment With kitchenette. Great

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Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your kind feedback. We are happy that you had a comfortable stay with us and you maybe could also enjoy pur KIDS EAT FREE standard for families, where children up to 11 years get a free dish from our children´s menu. We hope to welcome you again very soon, with kind regards Ulrich... More 

London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stated here for 10 days in April, we were working at the Messe which is located 2k away. The location is good the hotel is close to very nice bars and restaurants, there is a shopping centre opposite and a bowling alley/ pool hall just around the corner. Staff are very very friendly and will do anything for you a... More 

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Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear Kevin, thank you so much for your kind feedback! We are very very happy your comment on our helpfull staff, as our team is very important to us and it always should be in every hotel. Also our extensive american breakfast buffet is important to us at Holiday Inn so that our guest can have a great start into... More 

1 review
2 of 5 stars Reviewed April 15, 2015

Hotel service is good and breakfast is delicious. However, there was too much noise at midnight. The hotel people explained that there is a cinema beyond the hotel. When the movie is over, people make a lot of noise. Hotel should have special window for preventing noise to come in

Review collected in partnership with this hotel

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Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your feedback regarding our Holiday Inn Essen City Centre. We are sorry that your stay with us was not satisfying. All windows are soundproofed but we do not have any influence on the sourroundings. The hotel is within the city centre (Holiday Inn Essen City Centre), so there might be some noise around... More 

Travelers are raving about these Essen hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 23, 2015

Somewhat dated but has some charm and atmosphere. Friendly staff. Very good breakfast buffet but pricy at 19€ and no continental option, other than dry roll with coffee in the bar. nice spacious rooms; go for the ones at the end of he corridor as have more space, and back facing. no view is great in Essen! decent iron bath.... More 

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Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your kind feedback regarding our Holiday Inn Essen City Centre. We are very happy about your comment regarding our staff, as our team is a very very important point within our hotel. We are sorry that our bath towels did not meet your expectations. The towels are the global Holiday Inn standard -... More 

Santa Ana, Costa Rica
Top Contributor
87 reviews 87 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 12, 2015

Decent sized rooms, very clean and tidy - friendly staff, although the check-in was a bit lengthier tan expected. Nice breakfast buffet, underground parking, there was actually nothing to complain about

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Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear Pieter, thank you so much for your kind feedback. We hope you could also enjoy our free services like usage of our sauna and mini-gym, free Wifi access and so on. If you are not an IHG Rewards Club member think about joining our free global bonusprogram with a lot of advantages across our 4700 IHG hotels arouns the... More 

San Francisco Bay Area
Top Contributor
122 reviews 122 reviews
122 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed February 9, 2015

Check-in was a bit lengthier than I'd prefer, but the two front desk staff worked together to get us all checked in. Our room was clean and large. The bed was comfortable and had two sets of non-feather pillows. There were power points on both sides of the bed (thank you, Holiday Inn!), so we could each charge our phones... More 

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Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much providing us with your feedback. Regarding the date of your review we guess that you have been our guest during "E-World". This congress and trade fair is one of the most huge events taking place here in Essen this year. Due to this the hotel was fully booked with a lot of arrivals on... More 

Benghazi, Libya
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 4, 2014

I stayed for two nights at this hotel, the check in and check out went smoothly. The hotel is about 15 min walk from the main train station and close to the major shopping centres and local theatres. It was clean and tidy, buffet breakfast was pretty good, just one of the staff was rude when she saw my niece... More 

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Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your kind feedback regarding our Holiday Inn Essen City Centre. If you have travelled with children I hope you also have enjoyed our "Kids eat free" standard, offering a free meal to our little guest. We would be happy to welcome you again with us in Essen, with kind regards Ulrich Schreiber Director... More 

Karlsruhe, Germany
Top Contributor
135 reviews 135 reviews
62 hotel reviews
213 helpful votes 213 helpful votes
3 of 5 stars Reviewed October 3, 2014

The Holiday Inn Essen City Center is located - as the name suggests - close to the city center of Essen. The walk from the central train station took me about 15 minutes. A ride by taxi to Dusseldorf airport took about 35 minutes and 45 Euros. The hotel is holding the standard of a 4****-hotel. The feeling however was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Essen City Centre, responded to this review

Dear zf34bu8q, Thank you for writing a review about your recent stay with us. I am pleased to read that you found our hotel location and staff service commendable. However, I am sorry the fitness center and bathroom amenities was less than satisfactory. I do apologize for any inconvenience that you have experienced. We take all reviews positive and negative... More 

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