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Holiday Inn Essen City Centre

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Frohnhauser Strasse 6, 45127 Essen, North Rhine-Westphalia, Germany
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1 room 1 guest
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Holiday Inn Essen City Centre
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kilkenny, Ireland
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 1, 2015

We booked this hotel 20 minutes before the arrival. Weren't too sure as we were on the motorway and we were looking for anything but I have to say that it was a great choice. All modern with air conditioning in the room and the staff at the reception was just excellent. He also allowed us to use their fridge... More 

Was this review helpful? Yes
Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you so much for your kind feedback regarding our Holiday Inn Essen. We are happy that you had a comfortable stay with us. In particular we are happy about your comment on our staff! By the way: the minibars in the room can be used as a fridge if you empty them ;-) We hope to welcome... More 

Richmond, Virginia
Level Contributor
100 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 18, 2015

I stayed at this hotel for one night recently. The person who checked me in (and out) was very friendly and helpful. As requested, they had a room ready for me when I arrived early in the morning (after an overnight flight) and it was a room according to my request. I had requested the hotel management beforehand regarding this... More 

Was this review helpful? Yes
Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your kind feedback and the 5 points for our Holiday Inn Essen City Centre. We will be happy to share your comment with our colleague Kirsten. We hope to welcome you again very soon, with kind regards Ulrich Schreiber Director of Sales & Marketing More 

Tel Aviv, Israel
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 11, 2015

This is a rather new or just renovated and centrally located hotel at the hub of Essen city center. Rooms are nice; comfortable and reasonably sized with a most positively surprising gathering of electric sockets that would easily accommodate telephone charger; lap top and more at no need to struggle with adaptors and power dividers. Saying that, one would expect... More 

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Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for kind and detailed feedback regarding our Holiday Inn Essen City Centre. The hotel is not new but rooms has been partly renovated lately and we will be working on all other rooms in the near future. We are happy about your comment on the electric sockets as the we are a "Certified Business... More 

Amsterdam, The Netherlands
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 8, 2015

Clean hotel and close to the shops (huge shopping mall, just around the corner) and the city centre. Easy access by car (carpark under the hotel). We received a very nice upgrade to a 2-room appartment With kitchenette. Great

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Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your kind feedback. We are happy that you had a comfortable stay with us and you maybe could also enjoy pur KIDS EAT FREE standard for families, where children up to 11 years get a free dish from our children´s menu. We hope to welcome you again very soon, with kind regards Ulrich... More 

London, England, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 4, 2015

Stated here for 10 days in April, we were working at the Messe which is located 2k away. The location is good the hotel is close to very nice bars and restaurants, there is a shopping centre opposite and a bowling alley/ pool hall just around the corner. Staff are very very friendly and will do anything for you a... More 

Was this review helpful? Yes
Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear Kevin, thank you so much for your kind feedback! We are very very happy your comment on our helpfull staff, as our team is very important to us and it always should be in every hotel. Also our extensive american breakfast buffet is important to us at Holiday Inn so that our guest can have a great start into... More 

1 review
2 of 5 stars Reviewed April 15, 2015

Hotel service is good and breakfast is delicious. However, there was too much noise at midnight. The hotel people explained that there is a cinema beyond the hotel. When the movie is over, people make a lot of noise. Hotel should have special window for preventing noise to come in

Review collected in partnership with this hotel

Was this review helpful? Yes
Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your feedback regarding our Holiday Inn Essen City Centre. We are sorry that your stay with us was not satisfying. All windows are soundproofed but we do not have any influence on the sourroundings. The hotel is within the city centre (Holiday Inn Essen City Centre), so there might be some noise around... More 

Travelers are raving about these Essen hotels

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 23, 2015

Somewhat dated but has some charm and atmosphere. Friendly staff. Very good breakfast buffet but pricy at 19€ and no continental option, other than dry roll with coffee in the bar. nice spacious rooms; go for the ones at the end of he corridor as have more space, and back facing. no view is great in Essen! decent iron bath.... More 

Was this review helpful? Yes
Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your kind feedback regarding our Holiday Inn Essen City Centre. We are very happy about your comment regarding our staff, as our team is a very very important point within our hotel. We are sorry that our bath towels did not meet your expectations. The towels are the global Holiday Inn standard -... More 

Santa Ana, Costa Rica
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 12, 2015

Decent sized rooms, very clean and tidy - friendly staff, although the check-in was a bit lengthier tan expected. Nice breakfast buffet, underground parking, there was actually nothing to complain about

Was this review helpful? Yes
Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear Pieter, thank you so much for your kind feedback. We hope you could also enjoy our free services like usage of our sauna and mini-gym, free Wifi access and so on. If you are not an IHG Rewards Club member think about joining our free global bonusprogram with a lot of advantages across our 4700 IHG hotels arouns the... More 

San Francisco Bay Area
Level Contributor
131 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed February 9, 2015

Check-in was a bit lengthier than I'd prefer, but the two front desk staff worked together to get us all checked in. Our room was clean and large. The bed was comfortable and had two sets of non-feather pillows. There were power points on both sides of the bed (thank you, Holiday Inn!), so we could each charge our phones... More 

Was this review helpful? Yes
Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much providing us with your feedback. Regarding the date of your review we guess that you have been our guest during "E-World". This congress and trade fair is one of the most huge events taking place here in Essen this year. Due to this the hotel was fully booked with a lot of arrivals on... More 

Benghazi, Libya
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 4, 2014

I stayed for two nights at this hotel, the check in and check out went smoothly. The hotel is about 15 min walk from the main train station and close to the major shopping centres and local theatres. It was clean and tidy, buffet breakfast was pretty good, just one of the staff was rude when she saw my niece... More 

Was this review helpful? Yes
Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your kind feedback regarding our Holiday Inn Essen City Centre. If you have travelled with children I hope you also have enjoyed our "Kids eat free" standard, offering a free meal to our little guest. We would be happy to welcome you again with us in Essen, with kind regards Ulrich Schreiber Director... More 

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