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Holiday Inn Essen City Centre

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Frohnhauser Strasse 6, 45127 Essen, North Rhine-Westphalia, Germany
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Holiday Inn Essen City Centre
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Holiday Inn Essen City Centre
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109 reviews from our community

Traveler rating
    17
    46
    31
    10
    5
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16
13
13
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Somewhat dated but has some charm and atmosphere. Friendly staff. Very good breakfast buffet but pricy at 19€ and no continental option, other than dry roll with coffee in the bar. nice spacious rooms; go for the ones at the end of he corridor as have more space, and back facing. no view is great in Essen! decent iron bath.... More 

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Ulrich S, Manager at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your kind feedback regarding our Holiday Inn Essen City Centre. We are very happy about your comment regarding our staff, as our team is a very very important point within our hotel. We are sorry that our bath towels did not meet your expectations. The towels are the global Holiday Inn standard -... More 

Santa Ana, Costa Rica
Top Contributor
87 reviews 87 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 12, 2015

Decent sized rooms, very clean and tidy - friendly staff, although the check-in was a bit lengthier tan expected. Nice breakfast buffet, underground parking, there was actually nothing to complain about

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Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear Pieter, thank you so much for your kind feedback. We hope you could also enjoy our free services like usage of our sauna and mini-gym, free Wifi access and so on. If you are not an IHG Rewards Club member think about joining our free global bonusprogram with a lot of advantages across our 4700 IHG hotels arouns the... More 

San Francisco Bay Area
Top Contributor
91 reviews 91 reviews
91 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 9, 2015

Check-in was a bit lengthier than I'd prefer, but the two front desk staff worked together to get us all checked in. Our room was clean and large. The bed was comfortable and had two sets of non-feather pillows. There were power points on both sides of the bed (thank you, Holiday Inn!), so we could each charge our phones... More 

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Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much providing us with your feedback. Regarding the date of your review we guess that you have been our guest during "E-World". This congress and trade fair is one of the most huge events taking place here in Essen this year. Due to this the hotel was fully booked with a lot of arrivals on... More 

Benghazi, Libya
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 4, 2014

I stayed for two nights at this hotel, the check in and check out went smoothly. The hotel is about 15 min walk from the main train station and close to the major shopping centres and local theatres. It was clean and tidy, buffet breakfast was pretty good, just one of the staff was rude when she saw my niece... More 

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Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear guest, thank you very much for your kind feedback regarding our Holiday Inn Essen City Centre. If you have travelled with children I hope you also have enjoyed our "Kids eat free" standard, offering a free meal to our little guest. We would be happy to welcome you again with us in Essen, with kind regards Ulrich Schreiber Director... More 

Karlsruhe, Germany
Top Contributor
135 reviews 135 reviews
62 hotel reviews
206 helpful votes 206 helpful votes
3 of 5 stars Reviewed October 3, 2014

The Holiday Inn Essen City Center is located - as the name suggests - close to the city center of Essen. The walk from the central train station took me about 15 minutes. A ride by taxi to Dusseldorf airport took about 35 minutes and 45 Euros. The hotel is holding the standard of a 4****-hotel. The feeling however was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Essen City Centre, responded to this review

Dear zf34bu8q, Thank you for writing a review about your recent stay with us. I am pleased to read that you found our hotel location and staff service commendable. However, I am sorry the fitness center and bathroom amenities was less than satisfactory. I do apologize for any inconvenience that you have experienced. We take all reviews positive and negative... More 

Utrecht
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 21, 2013

No 4 star, but 3! The place is a bit outdated and the room altough big enough could have a bigger bathroom. We had a room on the streetside and the noise from the traffic is quite loud. At first we thought the window was open... The breakfeast was ok with enough to choose, but the hot stuff was cold.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Essen City Centre, responded to this review

Dear jklok, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had and any inconvenience you may have encountered which affected your stay negatively. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For... More 

League City, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 14, 2013

Stayed here for 5 nights during a trade show. It was nice enough, but way overpriced. Very close to restaurants, local train station, and shopping. I ate at the restaurant one morning and it was decent enough, but there are many better options for eating close by. There was no hot water one morning.

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IHGCare, Guest Relations Manager at Holiday Inn Essen City Centre, responded to this review

Dear Changzhourbust, We are thankful to receive a candid review from our valued guests like you. It is good to know that our location was suitable for your needs and your dining experience was satisfactory. I hope that the next time your travels bring you back to the area, we get the opportunity to host you again. Regards, Pam G... More 

Jaipur, Rajasthan, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 27, 2013

I booked this hotel through booking.com for one week, Sunday through Saturday. They charged in advance. At the time of check in I requested that I will check out on Friday and please cancel my Friday and Saturday booking. They refused on my repeated request. This was an exhibition time in Essen and they could easily sale room. At last... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Essen City Centre, responded to this review

Dear Ratnakamal, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the hotel location and level of cleanliness. I am very sorry about the challenges you may have experienced with regard to your reservation. Please... More 

Alesund, Norway
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed September 17, 2013

This was a late booking, only one month ago, but, is very clean, central and easy to find. Good internet, not many UK - TV channels, but who cares. Check in was easy & smooth. The hotel was cool and did not require an AC, though raining in September, so can be normal. Took a Taxi from the railway station... More 

Was this review helpful? Yes 2
Ulrich S, Director of Sales at Holiday Inn Essen City Centre, responded to this review

Dear Neil, thank you very much for your kind feedback. We have been happy to share it with the entire team. We hope to welcome you again during the next "Schweissen & Schneiden" With kind regards Ulrich Schreiber Director of Sales & Marketing More 

Gold Coast
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 3, 2013

prob a 15 min walk from the main train station, but close to the major shopping centres and local theatres. very clean and tidy, buffet breakfast was pretty good. book on line, its cheaper than the walk in rate.

Was this review helpful? Yes 1
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