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Holiday Inn Express Essen - City Centre

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Thea Leymann Strasse 11, 45127 Essen, North Rhine-Westphalia, Germany
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Holiday Inn Express Essen - City Centre
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Holiday Inn Express Essen - City Centre
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230 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Inverness, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked the Holiday Inn Express as it stated it was city centre - it's about 10-15 minute walk from train station if you know where to go. The staff at the hotel were excellent, very helpful and efficient. The hotel seems quite new, it is immaculate. Both the public areas and rooms were spotless. Not sure if I would... More 

Was this review helpful? Yes 1
HIEX_Essen, Leiter Front Office at Holiday Inn Express Essen - City Centre, responded to this review

Dear guest, Thank you for staying in our hotel and for taking time to evaluate our services. It always is a great pleasure to read that our guests were satisfied with our services. This is always a paramount motivation for all of us, because we take the feedback of our guests very serious. Therefore we thank you again for this... More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Place was clean, as were the rooms! Plus it is within walking distance of downtown Essen and Limbecker Platz (with loads and loads of shops!!) is just around the corner. Staff was very friendly and helpful. And breakfast was awesome!! Too much to choose from.

Was this review helpful? Yes
HIEX_Essen, Front Office Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear guest, Thank you very much for staying in our hotel. We also thank you for this outstanding and detailed evaluation. It is always a great pleasure for all of us to read that our guests were satisfied with our services. Therefore we will communicate your positive commendation to our entire team. We always have the ambition to improve ourselves... More 

Bridgnorth, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a pretty typical Holiday Inn Express and is located very close to the ThyssenKrupp HQ so ideal if you need to do business there, it's a five minute walk. Rooms are ok, not much room for clothing in the small wardrobe if you have an extended stay staff are friendly and efficient and breakfast is ok.

Was this review helpful? Yes
HIEX_Essen, Guest Relations Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear Guest, Thank you for staying in our hotel Holiday Inn Express Essen City Centre and for taking the time to write this review. We are delighted to read that you are feeling well with our services especially our clean rooms and our polite staff. We always have the ambition to improve ourselves and the feedback of our guest will... More 

1 review
1 of 5 stars Reviewed June 16, 2015 via mobile

After various communications with the hotel management , the hotel couldn't find my lost items nor the one who took them from my room, with no compensation from the hotel. Very unsafe place to stay in

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear Hany N, Thank you for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case... More 

Hood River, Oregon
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stay at the Holiday Inn Express mostly when in Essen because of its proximity to TK. A quick walk over there and I am at work within 5min. The entire team is nice and helpful but Sylke went out of her way last time to help me with a restaurant reservation for my guests. Thank you Sylke and keep... More 

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Ulm, Germany
Level Contributor
180 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 7, 2015

The Holiday Inn Express is a typical example for the franchise. The staff was really nice. Rooms are ok, but already a bit worn out. Breakfast was absolutely sufficient. For a quick stop over or as business hotel it offers a reasonable value for the price.

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1 review
5 of 5 stars Reviewed April 3, 2015

We stayed for two nights at this hotel with friends during a city break. I was more than impressed! The staff were very friendly from the outset, there seemed to be some confusion about the booking which I had made online. The staff pointed out an error I had made and offered to correct it (saving me money) without making... More 

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New Delhi, India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 22, 2015

Stayed in this hotel for a Exhibition in Duesseldorf. Have been staying here since last 3 years. The best place to stay easy connectivity with Essen City Centre Market just a walk away lots of good cafes to stop by. Courteous Staff, Clean rooms, Good Breakfast. and best of all, it is pocket friendly ;)

Was this review helpful? Yes
HIEX_Essen, Front Office Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear guest, Thank you for staying in our hotel Holiday Inn Express Essen City Centre. We are delighted to read that you are feeling well with our services. We always have the ambition to improve ourselves and the feedback of our guest helps us implementing it. So thank you again for your positive feedback we also will impart that to... More 

Canton of Zug, Switzerland
1 review
5 of 5 stars Reviewed January 27, 2015

This was an excellent budget hotel. Courteous staff, clean room and basic breakfast provided. Very central to the shopping area, but you do need to get a taxi from the train station @ 13 Euros. Would very much recommend this hotel.

Was this review helpful? Yes
HIEX_Essen, Front Office Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear guest, Thank you so much for taking the time to leave us your feedback. We are pleased to know that you had a satisfactory stay at our hotel and appreciate your compliments regarding our modern and clean hotel, friendly reception staff and good breakfast options. Thank you again for your review and we hope to have an opportunity of... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 15, 2015

My Wife and I stayed here on our way back from Austria. Its very well located with a massive shopping center within walking distance. On our check out the following morning we were in a bit of a rush, my wife left her shopping in the room and didn't realize until we were in the UK. One simple email and... More 

Was this review helpful? Yes
HIEX_Essen, Guest Relations Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your nice comment regarding our friendly, helpfully staff. We looking foreward to welcoming you at our Hotel again soon. With kind regards Sylke Dombek Assistant Hotel Manager Holiday Inn Express Essen City Centre More 

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Prices are for 1 room, 2 adults
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