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Holiday Inn Express Essen - City Centre

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Thea Leymann Strasse 11, 45127 Essen, North Rhine-Westphalia, Germany
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Holiday Inn Express Essen - City Centre
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Holiday Inn Express Essen - City Centre
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

After various communications with the hotel management , the hotel couldn't find my lost items nor the one who took them from my room, with no compensation from the hotel. Very unsafe place to stay in

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Hood River, Oregon
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stay at the Holiday Inn Express mostly when in Essen because of its proximity to TK. A quick walk over there and I am at work within 5min. The entire team is nice and helpful but Sylke went out of her way last time to help me with a restaurant reservation for my guests. Thank you Sylke and keep... More 

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Ulm, Germany
Level Contributor
160 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 7, 2015

The Holiday Inn Express is a typical example for the franchise. The staff was really nice. Rooms are ok, but already a bit worn out. Breakfast was absolutely sufficient. For a quick stop over or as business hotel it offers a reasonable value for the price.

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1 review
5 of 5 stars Reviewed April 3, 2015

We stayed for two nights at this hotel with friends during a city break. I was more than impressed! The staff were very friendly from the outset, there seemed to be some confusion about the booking which I had made online. The staff pointed out an error I had made and offered to correct it (saving me money) without making... More 

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New Delhi, India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 22, 2015

Stayed in this hotel for a Exhibition in Duesseldorf. Have been staying here since last 3 years. The best place to stay easy connectivity with Essen City Centre Market just a walk away lots of good cafes to stop by. Courteous Staff, Clean rooms, Good Breakfast. and best of all, it is pocket friendly ;)

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HIEX_Essen, Front Office Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear guest, Thank you for staying in our hotel Holiday Inn Express Essen City Centre. We are delighted to read that you are feeling well with our services. We always have the ambition to improve ourselves and the feedback of our guest helps us implementing it. So thank you again for your positive feedback we also will impart that to... More 

Canton of Zug, Switzerland
1 review
5 of 5 stars Reviewed January 27, 2015

This was an excellent budget hotel. Courteous staff, clean room and basic breakfast provided. Very central to the shopping area, but you do need to get a taxi from the train station @ 13 Euros. Would very much recommend this hotel.

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HIEX_Essen, Front Office Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear guest, Thank you so much for taking the time to leave us your feedback. We are pleased to know that you had a satisfactory stay at our hotel and appreciate your compliments regarding our modern and clean hotel, friendly reception staff and good breakfast options. Thank you again for your review and we hope to have an opportunity of... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 15, 2015

My Wife and I stayed here on our way back from Austria. Its very well located with a massive shopping center within walking distance. On our check out the following morning we were in a bit of a rush, my wife left her shopping in the room and didn't realize until we were in the UK. One simple email and... More 

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HIEX_Essen, Guest Relations Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your nice comment regarding our friendly, helpfully staff. We looking foreward to welcoming you at our Hotel again soon. With kind regards Sylke Dombek Assistant Hotel Manager Holiday Inn Express Essen City Centre More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 15, 2015

I stayed at Essen as all the hotels in Dusseldorf were completely sold out during my stay. The room was very comfortable with almost all the necessary amenities. The breakfast is decent and free. The rate was very economical considering that it is about 30 kms outside Dusseldorf. There is a massive mall just around the corner (Limbecker Platz) where... More 

Was this review helpful? Yes
HIEX_Essen, Guest Relations Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear guests, Thank you so much for taking the time to leave us your feedback. We are pleased to know that you had a satisfactory stay at our hotel and appreciate your compliments regarding our friendly reception staff. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon. Sincerely, Sylke Dombek... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 20, 2014

It was a very comfortable stay in this hotel. Room was clean and everything necessary was there already. Located abit away from city centre but was actually perfect location for us who likes to look around the city. Enjoyed it fully.

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HIEX_Essen, Guest Relations Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear guest, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I apologize for the inconvenience the room assigned to you may have caused. I appreciate feedback that we receive, whether... More 

Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 30, 2014

This hotel is quietly located just outside center of Essen, but well within walking distance. Convenient and reasonable prices parking under the hotel. Staff is very friendly. Rooms clean and as as every Holiday Inn Express basic but comfortable (good bed en shower). Good breakfast en WIFI come with the rooms.

Was this review helpful? Yes
HIEX_Essen, Guest Relations Manager at Holiday Inn Express Essen - City Centre, responded to this review

Dear guest, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your feedback as this gives us the opportunity to improve on our guest satisfaction. Again, thank you for staying with us and we look forward to welcoming you in our hotel. Kind regards Sylke Dombek... More 

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