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Radisson Blu Media Harbour Hotel, Dusseldorf

Certificate of Excellence
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Hammer Strasse 23, Medienhafen, 40219 Dusseldorf, North Rhine-Westphalia, Germany
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Radisson Blu Media Harbour Hotel, Dusseldorf
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390 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zug
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent location, "hip", great staff and excellent water pressure in the shower. Unfortunately the air conditioning in the rooms sucks. Stayed here earlier this week which was not a particularly hot week and the air conditioner was set at 25 degrees and could not be changed notwithstanding being assured that maintenance would correct the problem. I had a first floor... More 

Was this review helpful? Yes
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this review

Dear Stuart C, Thank you for your review and for sharing your recent experience at the Radisson Blu Media Harbour Hotel in Düsseldorf. It is an absolute pleasure knowing that you had a great stay with us and how you liked the friendly service from our staff. We apologize for the inconveniences we have caused you about the air conditioning.... More 

Manchester, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From arriving & booking in to leaving 3 days later, a more than pleasant experience. The staff could not have been more helpful throughout our visit (bear in mind there were 29 of us on a stag weekend ! - Everybody behaved because the hotel & staff were class) The breakfast was excellent, If I had a complaint it was... More 

Was this review helpful? Yes
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this review

Dear Sean S, Thank you for such amazing feedback on our hotel! I am truly excited to have such a wonderful team to work with and their endless effort has shown great result towards guest experience. We hope you will return back to us soon and looking forward to your next visit. Kind regards, Mariel Karwatka Front Office More 

Belgium
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Decent stay overall but had better experiences in Radisson hotels. We had a business room but it was rather small, there were hardly any closets, but as we were only there for 2 days, this was no issue. Breakfast was ok, nothing exceptional however. Have grown to expect a little more from Radisson as a Club Carlson member. Key card... More 

Was this review helpful? Yes
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this review

Dear xaii, Thank you for sharing your recent experience about the Radisson Blu Media Harbour Hotel in Dusseldorf. We do apologize for the inconvenience with regards to your experience, and we shall certainly investigate into the matter. We hope such an isolated experience won’t hinder you from selecting our hotel for your next visit and do hope that you will... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I suggest to book a room at Radisson blu media. The receptionist offered us a free upgrade to business room, which is very big and comfortable. The hotel is close to the river but has no view over it. The city centre is 20 mins away by foot.

Was this review helpful? Yes
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this review

Dear Saro1234, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Media Harbour Hotel in Duesseldorf. We are delighted to read from your review that you had enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on I look forward to welcoming you... More 

Frankfurt
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for a night to visit friends for their birthday. Not much you want from your hotel in such situation. The Media Harbour is a new place with good rooms. However, for double occupency I expect 2 toothbrush mugs rather than just one, and I do expect 2 blankets rather than just one. And I do expect an... More 

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RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this review

Dear FrancoisFels, We appreciate your feedback regarding your stay. We regret to hear your experience did not meet your expectations. We have passed on your comments and concerns to the restaurant and housekeeping management so they may address this situation with the team and ensure that we deliver outstanding service and presentation. Your review gives us the opportunity to correct... More 

Riga, Latvia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

Great location of the hotel. Very friendly staff, clean rooms. The best option of the room is it's matted glass shower walls :) breakfast is good but the choice could be better, champagne in the morning is surprising :) Best choice for business trip.

Was this review helpful? Yes
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this review

Dear VisVero, Thank you for sharing this review with the TripAdvisor community. We are so thrilled to learn about your exceptional stay with us here at the Radisson Blu Media Harbour Hotel Düsseldorf and I'm glad our service and the location all met your expectations. We look forward to welcoming you back. Kind regards, Mariel Karwatka Front Office More 

Innerleithen
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 25, 2015

Stayed only one night for a business trip. Excellent service generally. room larger than average and very comfortable with reasonable size bathroom and modern decor. Whilst central it is a very quiet location. The only minor down sides were that the bar food was a bit of the international standard staples rather than german dishes (There is a Vegi restaurant... More 

Was this review helpful? Yes
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this review

Dear QUOSInnerleithen, Thank you for taking the time to write a review on Tripadvisor. We are delighted to read from your review that you had enjoyed your recent stay with us and that the service and facilities at the property had exceeded your expectations. We look forward to welcoming you back very soon! Best regards, Mariel Karwatka Front Office More 

Eindhoven, The Netherlands
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 18, 2015

I was in this hotel for a short city break with my one-year-old baby and husband. Nicely designed room, with c-thru bathroom, clean and with a comfortable bed. The hotel provides free of charge baby crib. The hotel is on good location with free wi-fi. The hotel has parking but it`s not free of charge. The only minus could be... More 

Was this review helpful? Yes
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this review

Dear Tanja1602 , Many thanks for sharing your feedback and we are thrilled to hear that you and your family enjoyed your stay with us. We were regretted to read that the Air Conditioning not meet your expectation. We’ll instruct the Engineering team to rectify immediately to meet guests' satisfaction. Please accept our sincerely apologize for this. We look forward... More 

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