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Holiday Inn Express Duesseldorf - City North

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Mercedesstrasse 14, 40470 Dusseldorf, North Rhine-Westphalia, Germany
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Holiday Inn Express Duesseldorf - City North
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Holiday Inn Express Duesseldorf - City North
Holiday Inn Express Duesseldorf - City North
Holiday Inn Express Duesseldorf - City North
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307 reviews from our community

Traveler rating
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    57
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (307)
  • Mar-May only
    (69)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (73)
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stayed at this hotel whilst on a Buisness exhibition in Cologne. All I am going to say is NEVER AGAIN!!!.. Got woken at 5.30 in the morning when the bin collectors came to collect the rubbish could hear banging noises and a alarm kept going off.. Was not happy at all... Went down later that morning to speak to person... More 

Was this review helpful? Yes
Stefan H, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Guest, thank you very much for taking the time to give us a statement on our website to tell us about your experiences at our Holiday Inn Express Düsseldorf – City North. We rate critical guest comments as a very positive opportunity to make things change for the better. Once again thank you for your comments. Only through the... More 

Greater Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Holiday Inn Express offered a clean room with a comfortable bed, TV and kettle for tea and coffee. Friendly staff at the front service desk and continental breakfast buffet with fresh bread and breadrolls.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Stefan H, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear C B, Thank you very much for your review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Stefan Hermann Guest Service Manager Front Office More 

North West England
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel over the May bank holiday weekend. Easy access from the airport, only 2 stops via the S11 train. Good transport links into town via tram at the end of the road. Stayed in a family room which was cramped with 2 adults and a teenager, however had a good comfortable stay, no noise, clean room and... More 

Was this review helpful? Yes 2
Stefan H, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Guest, Thank you very much for your review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Stefan Hermann Guest Service Manager Front Office More 

Madrid, Spain
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I arrived last Wednesday night to this hotel. My reservation was done and secured by a Voucher for one night. Purpose of my trip was business. I arrived with two colleagues. After doing check in , I went to my room, when I entered the same I discovered that it was occupied. I was given at reception a further key... More 

Was this review helpful? Yes
Stefan H, Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Mr. Haas, Thank you very much for your constructive feedback. Please let me apologize for the bad experience you had in our Hotel. As other guest's feedback proofs, this is absolutely not our hotel standard. Yes, we made a mistake in our system and directed you to the wrong room and I do understand your frustration. The front desk... More 

Brussels, Belgium
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Don´t miss its offers! A room for 2 adults and 2 children with buffet breakfast at 65 euros it´s a bargain, right? The breakfast included pretty much everything (even croissants, fresh fruits, yoghurt, ham, cheese etc.) Ask for a non smoking room if you´re not a smoker, as our room had that little smell like a heavy smoker stayed in... More 

Was this review helpful? Yes 1
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear guest we thank you very much for your nice words. It´s a honor to us to read and get such a feedback. Many greetings from Düsseldorf Stefan Hermann Guest Service Manager More 

Kent
Top Contributor
80 reviews 80 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For the price, you cant really go wrong. Its clean and breakfast is continental self service and more than adequate. My teenage daughter moaned at the lack of cooked breakfast options like sausage and bacon. I had to remind her, we weren't in England where she can expect a full English breakfast. They do have boiled eggs and quite a... More 

Was this review helpful? Yes
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear guest we thank you very much for your nice words. It´s a honor to us to read and get such a feedback. Many greetings from Düsseldorf Stefan Hermann Guest Service Manager More 

Bern, Switzerland
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Although this is only a Holiday Inn Express, this was quite good. The room is spacious, the staff was friendly all the time and helpful, and the breakfast buffet is also as expected. And if you are by car, there are free parking slots outside on the street, and there is also a parking garage from the hotel, which costs... More 

Was this review helpful? Yes
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear guest we thank you very much for your nice words. It´s a honor to us to read and get such a feedback. Many greetings from Düsseldorf Stefan Hermann Guest Service Manager More 

Bradford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 19, 2015

We decided to get a taxi from the airport to the hotel, this is a minimum €20 euro charge, just a little warning to anyone else who is going to do this. Arrived at the hotel and the staff were extremely friendly and happy to speak in english for me as my partner speaks German and i speak none. The... More 

Was this review helpful? Yes
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear guest we thank you very much for your nice words. It´s a honor to us to read and get such a feedback. Many greetings from Düsseldorf Stefan Hermann Guest Service Manager More 

Den Haag, Nederland
Contributor
18 reviews 18 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2015

It's here in this corner of Dusseldorf a battle amongst three hotels, Mercure, HN and Holiday Inn Express. Holiday Inn Express is the most basic style but the two others try to get een big margin on their breakfast. Breakfast in HIE is good enough and this is probably the place with the least traffic noise. NH is very near... More 

Was this review helpful? Yes
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear doolaard23, Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Stefan Hermann Guest Service Manager Front Office More 

Pune
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 13, 2015

This is a very simple setup. Average rooms. For one person it is sufficient. You have option to choose from smoking room and Non smoking room. you will get a bed, sofa tv in a regular room. If you don't know German then TV is useless for you as there are almost 19-20 channel in German and BBC news that's... More 

Was this review helpful? Yes 1
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear travelleruji, thanks a lot for your comments. I'm very thankful for your comments about our Team. I will forward it! I'm sorry to hear that you and the product Holiday Inn Express does not fit together. The most of your negative things are typical Holiday Inn Express. Kind regards Stefan Hermann Guest Service Manager More 

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