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Holiday Inn Express Duesseldorf - City North

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Mercedesstrasse 14, 40470 Dusseldorf, North Rhine-Westphalia, Germany
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Holiday Inn Express Duesseldorf - City North
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Holiday Inn Express Duesseldorf - City North
Holiday Inn Express Duesseldorf - City North
Holiday Inn Express Duesseldorf - City North
Review This Hotel

286 reviews from our community

Traveler rating
    55
    160
    53
    8
    10
See reviews for
65
64
32
100
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
  • French first
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English first
  • All months
    (286)
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    (48)
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    (73)
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Pune
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a very simple setup. Average rooms. For one person it is sufficient. You have option to choose from smoking room and Non smoking room. you will get a bed, sofa tv in a regular room. If you don't know German then TV is useless for you as there are almost 19-20 channel in German and BBC news that's... More 

Was this review helpful? Yes 1
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear travelleruji, thanks a lot for your comments. I'm very thankful for your comments about our Team. I will forward it! I'm sorry to hear that you and the product Holiday Inn Express does not fit together. The most of your negative things are typical Holiday Inn Express. Kind regards Stefan Hermann Guest Service Manager More 

netherlands
Top Contributor
221 reviews 221 reviews
48 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We like this hotel and we have been there now several times. The people at the reception are friendly and helpful, the rooms are equipped just like at other European H.I. Express hotels, but very clean.Breakfast is very good, never a shortage, and everything fresh and of good quality, and the prices are quite often very moderate. Acces to downtown... More 

Was this review helpful? Yes
Stefan H, General Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear strandman46, we thank you very much for this compliment. We feel very honored about that and wish you a great time. Many greetings from Düsseldorf Stefan Hermann Guest Service Manager More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very decent hotel in a quiet neighborhood. Rooms are okay, although the bathroom is a small one. Beds are very small as well, so are the sheets, actually beds were too short for me. Beds were very hard as well, so I didn't sleep well. Rooms are clean. Breakfast is lovely and complementary. Staff is very friendly and helpful

Was this review helpful? Yes 1
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Taco L, thanks a lot for your comment. I'm sorry to hear that your night was not good. We thank you very much for your nice words for our team. It´s a honor to us to read and get such a feedback! Best regards from Düsseldorf Stefan Hermann Guest Service Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 4, 2015

The stay was for 5 days business. It was far from our place of business. However the transport from and to the hotel was very good and frequent. The hotel is clean and tidy. Some staff were friendly but parking is expensive but secure. There is nothing around the hotel for entertainment or restaurants or bars, you have travel into... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Daksha M, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Half Moon Bay, California
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 1, 2015

Unlike other Holiday Inn hotels, breakfast is included in your price. There is a McDonald's about 2 minutes away walking and it is a short taxi ride into town or you can walk about 15min to the tram station. Rooms were very clean, decent sized. No fridge in the room though which is a bummer. If you like Mercedes, then... More 

Was this review helpful? Yes 2
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Guest, Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Stefan Hermann Guest Service Manager Front Office More 

Montreal, Canada
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 28, 2015

Good hotel, it offers basic amenities but does them right. Simple breakfast is provided, up to ~10:00, then kitchen closes. Clean rooms, good custodian staff. Reception staff is friendly and speaks many languages. Outside parking is really limited (I got lucky, so was pleased), but they do provide underground paid parking, if you require it, Location in the north of... More 

Was this review helpful? Yes 1
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Guest, Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Stefan Hermann Guest Service Manager Front Office More 

Stroud, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 7, 2015

This was a business conference trip so there were bargains to be had at hotels in the City. The bed was comfortable, bathroom fine and the reasonable breakfast was included too. We would stay again but book much earlier in the year to hopefully pay less.

Was this review helpful? Yes 2
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Jackygotaway, Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Stefan Hermann Guest Service Manager Front Office More 

Zeeland, The Netherlands
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 23, 2014

I never expect spacious room in Europe. However, this hotel with sofa bed which accommodated for 4 persons in a room together with breakfast that's perfect deal if you booked in advance. We booked 3 months ahead Christmas period. Although, you need to take tram however it's better than stay in the city if you want quiet area to sleep.

Was this review helpful? Yes 2
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear LittlebirdHK, Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Stefan Hermann Guest Service Manager Front Office More 

Crook
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 18, 2014

On my visit to Germany to meet with my forces partner, we booked this place to stay for 2 nights, Friday & Saturday. It is a 10-15 minute drive from the airport and you can see MCdonalds out of the window! what more can 2 20 year olds want? The staff were very pleasant and helpful and most spoke very... More 

Was this review helpful? Yes 1
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Rachael993, Thank you very much for your positive review. What we want more than happy guests like you are? We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Stefan Hermann Guest Service Manager Front Office More 

Yehud, Israel
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

Excellent hotel, very modern, beautiful and comfortable rooms, excellent breakfast. Located ten minutes drive from downtown. In the number of free parking spaces but also has an indoor Hnionn fee of 10 euros a night.

Was this review helpful? Yes 1
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this review

Dear Talronis, Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Stefan Hermann Guest Service Manager Front Office More 

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