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Hotel Excelsior Duesseldorf

Certificate of Excellence
Kaiser Strasse 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany
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1 room 1 adult
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Hotel Excelsior Duesseldorf
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253 Reviews from our TripAdvisor Community

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Sturminster Newton, United Kingdom
1 review
5 of 5 stars Reviewed December 28, 2015

The hotel and staff were excellent. Our room was spacious and quiet with all the facilities as advertised (Note: there is no tea/coffee making facilities in rooms). Wi-fi is free in rooms. Breakfast was excellent with a wide choice available. The staff were friendly and helpful. The hotel is well situated for the Aldt Stadt, the U Bahn, main shopping... More 

Helpful?
Thank Cliff W
Stalbridge, United Kingdom
1 review
5 of 5 stars Reviewed December 24, 2015

We stayed at this hotel from 14 to 19 December 2015 in order to visit the local and surrounding Christmas Markets. The hotel was excellent. Every member of the staff from the Reception through to the room maids were absolutely friendly and helpful. The breakfast was way beyond that which we expected and there was a great choice and the... More 

Helpful?
Thank James R
Portsmouth, United Kingdom
2 reviews
3 of 5 stars Reviewed December 24, 2015

This is a salutatory lesson on comparison websites, if a room on a comparison web site is markedly cheaper than the other sites, there is is reason. As we found out when we were given a room so small, there was no where to put our case and only enough room for one bedside lamp! I would agree with other... More 

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Helpful?
Thank James F
Brighton, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 2, 2015

Good service, reasonable breakfast selection, large comfortable rooms with all the amenities required and clean bathroom. I liked the added touch of a welcoming pack/gift. Close enough to walk to the Altstadt in about 10 - 15mins.

Helpful?
Thank TravellingBudgie
1 review
5 of 5 stars Reviewed December 1, 2015 via mobile

The reception staff were really helpful suggesting child friendly restaurants and how to get about town. Breakfast had lots of hot/cold selection and was great value for money. Good location. 15 min walk to town or 1 stop on the tube. Lots of great local places to eat nearby.

Helpful?
Thank Paul D
Wales
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 30, 2015

We stayed at this hotel for a weekend as a family, mainly to visit the Christmas markets. This has to be one of the best hotels I've stayed in. Check in was seamless and the quality of service from the receptionist was excellent - very efficient and friendly. Our room was perfect as a family room. There was plenty of... More 

Helpful?
Thank RugbyBoyWales
southampton
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

Oliver on check in was very friendly and helpful giving us good advice on the German markets and shopping areas which greatly helped us navigate the city. I loved the angel market ....and enjoyed the Gluwein and hot chocolates ! The shopping is excellent ! Altstadt and market plazt in an easy 15 min walk so the hotel is very... More 

Helpful?
Thank soton33
Bangkok, Thailand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

I stayed for a few days last week. The staff were very warm and welcoming. The rooms, and lounge areas were kept clean at all times. Great location for Altsadt around a 10 minute walk away. I would highly recommend this hotel.

Helpful?
Thank paulontravels
Burnley
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 12, 2015

My fiance and I went for a weekend break to celebrate my birthday. We arrived before lunch on the Friday and took a taxi to the hotel which was about 15 minutes away from the airport - it cost just over 25 euros. The hotel was about 5 minutes walk from the Rhine and about a 10 minute walk from... More 

Helpful?
Thank Judith B
Leicestershire, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed November 10, 2015

Stayed here for a total of four days whilst attending an Expo at the Messe in Dusseldorf and decided to stay for a long weekend with my partner. I firstly must congratulate the staff on their friendly and helpful attitude which made our stay more pleasant. Nothing was too much trouble from directions to landmarks and places or to what... More 

Helpful?
1 Thank PetersLee
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