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Hotel Excelsior Duesseldorf

Certificate of Excellence
Kaiser Strasse 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany
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Hotel Excelsior Duesseldorf
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207 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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    (48)
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All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 19, 2015

There is nothing fancy about the Excelsior, but its staff are the finest, kindest, most efficient and gracious hosts. Andre at the reception was wonderful. In addition to being patiently available for questions and info, he made sure--last night that we were too exhausted to go out to dinner--to order pizza for us from his favorite pizza restaurant and set... More 

Was this review helpful? Yes 1
Retford, United Kingdom
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 24, 2015 via mobile

Found this hotel clean and comfortable but feeling dated. Room lacked air conditioning and tea/coffee making facilities. Lighting poor and made working at the desk difficult. Buffet style breakfast offered a good choice. Staff very helpful.

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Fair Lawn
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2015

The reason why we chose this hotel was because we wanted to be as closer as possible to the starting point of The Dusseldorf Marathon. Since it was also a family vacation, it was important to us that the hotel is located in a quite neighborhood. The interior décor, the designs and the style overall is beautiful. Someone, who is... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed June 1, 2015

Don't hesitate. It's a nice hotel and the breakfast buffet is outstanding. I'm a foodie and a big eater. The room was comfy and clean, including the bathroom. The beds were comfy also. The staff was friendly and we especially loved the little dog at the reception desk. Good place.

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Melbourne, Australia
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 30, 2015

The room was very spacious and reasonably well set up and the wifi worked fine. The hotel itself was clean with a reasonable breakfast and friendly staff. While it isn't close to down town Düsseldorf or any major attractions it is very close (about 100m) from a u-Bahn station making it easy to get around.

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Brussels, Belgium
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

Althought the rooms are clean and spacious, it is not a family hotel. The breakfast is good and varied, but the friendliness of hotel staff is service minded. The hotel is well located and easy to access the city, on foot. In overall, it is a good hotel, but certainly no better.

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Vienna, Austria
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed March 25, 2015

I stayed for one night during a Business trip in this Hotel. My room was clean and really big.. Overall the impressin was good but not great. One thing that really bother me was that there were almost no plug sockets which is nowerdays when you have 3 cell phones a tablet an e-book Reader and a Notebook to recharge... More 

Was this review helpful? Yes 1
Alberta, Canada
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed February 20, 2015

stayed here for one night before taking the ICE (bullet train) down to frankfuct airport..the hotel is 4 stops from the main railway station on the underground.(1.60 euro fare)..and about 100 m walk from the underground station.(nortestr) theres loads of good places to eat in the area,i myself found a lovely mom and pop bar 100 m south of the... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Level Contributor
105 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed January 25, 2015

I give Exelsior 5-star rating because although advertised as a 3-star hotel, it has many advantages above it's rating. Room #: 335 Stayed: January 2015 Arriving to attend the Dusseldorf "Boot" Show, we were pleased with room 335. It's very quiet, very clean, with mini bar, adequate closet, hooks, and a good luggage bench (fits 2 carry-ons), 2 wing chairs,... More 

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