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Novotel Dusseldorf City West

Certificate of Excellence
Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
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1 room 1 guest
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Novotel Dusseldorf City West
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368 Reviews from our TripAdvisor Community

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Traveler rating
    98
    189
    61
    10
    10
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85
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
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  • All months
    (368)
  • Mar-May only
    (77)
  • Jun-Aug only
    (98)
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    (93)
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Manchester, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed today NEW

Clean hotel, great breakfast, free welcome ice cream for the kids, kids play corner, big rooms and fitness centre - overall great for a family. Very close to the tram stops so it is easy to get into the city. Also very easy to get the local bus from the airport which stops at the end of the road and... More 

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Antwerp, Antwerpen, Belgium
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Novotel is not in the city centre but close to the exit of 'autobahn', without any disturbing background noises. Tram is 5 minutes walk from the hotel and in 15 minutes you are in the city centre. Add to this a fantastic breakfast menu and you know where to stay when in Dusseldorf. There is parking in the hotel, but... More 

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richardaW2205FM, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Yves, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Krasnogorsk
1 review
4 of 5 stars Reviewed 3 weeks ago

+ Friendly staff, very good breakfast, one free icecream for each child - Lunch menu could be elaborated; location is good for travellling without visit the city but suboptimal for the sightseeing in the city center

Review collected in partnership with Accorhotels.com

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richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Elena, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Our hotel is in the business district from Düsseldorf and with a very good train connection you can reach the city center in a few minutes. Thank you again for sharing your experience, and... More 

Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 4, 2015

Arriving just around lunch time the front desk was not busy at all and the staff very friendly and competent so that all my questions were answered and I was fast in my room. Room on the first floor very sparsely furnished appearing rather cold and unwelcoming. Bathroom functional but also here nothing to make it appear comfortable. Sleeping not... More 

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richardaW2205FM, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review
Google Translation

Lieber Gast, herzlichen Dank für Ihre Bewertung und die Zeit, die Sie sich dafür genommen haben. Der Austausch mit unseren... More 

Stafford, United Kingdom
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 19, 2015

Check in was efficient and friendly. Breakfast was fine and the rooms although they felt dated were quite OK. 206 euro a night is too much but I guess its exhibition time. The service in the bar was very slow. 23 euro taxi ride from the Airport and 18 from the Messe. All in all would stay again but only... More 

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richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review
Google Translation

Liebe Steffie, vielen Dank für Ihren Erfahrungsaustausch mit uns. Wir sind dankbar für alle Beurteilungen unserer Gäste, denn nur so... More 

A TripAdvisor Member
4 of 5 stars Reviewed June 4, 2015

Big spacy rooms. Big comfortable bed, as well sofa and big working table in the room. If you are accor card holder, the premium wifi service is free of charge. Tram station with connectuon to city center is in 5 minutes walking distance. Definatly ☆☆☆☆

Was this review helpful? Yes 1
richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review
Google Translation

Lieber Gast, vielen Dank für Ihren Erfahrungsaustausch mit uns. Wir sind dankbar für alle Beurteilungen unserer Gäste, denn nur so... More 

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