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Novotel Dusseldorf City West

4.0 of 5 Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
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Novotel Dusseldorf City West
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Novotel Dusseldorf City West
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326 reviews from our community

Traveler rating
    87
    167
    53
    10
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • All months
    (326)
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    (60)
  • Jun-Aug only
    (77)
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    (93)
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    (96)
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Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Easy online booking ... needed two rooms for a family of five and near public transport. We were given adjoining rooms which were clean and had plenty of room for our two night stay. The tram stop is a short walk but does not run on a Sunday or after about 7 at night. There is another stop close by... More 

Was this review helpful? Yes
Top Contributor
65 reviews 65 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

As you know many Novhotels are standard like McDonald. You can able to know when you made a plan to there. This hotel is nice and quite out of city center. But it is 6 km far away good point the train is very close to the hotel. Rooms are big enough. Clean and very basic. You have to search... More 

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richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to continuously improve the quality of... More 

Antwerp Province, Belgium
1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel during the busy Christmas period. - Location is OK (in a quiet business centre, metro to the city centre nearby). - Rooms are a bit outdated but functional & tidy. - The staff was very friendly. - Breakfast is way overpriced. The major issue for me was that we got a smokers room, because "we... More 

Was this review helpful? Yes
richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, Thank you for taking the time to inform us about your stay in Novotel Düsseldorf City West. We are sorry that your stay was not to your entire satisfaction und be sure we strive to conti-nuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in... More 

Arnstadt, Germany
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The rooms are good, beds are super. I have back problems and slept great on this bed. Food is average but good. Personal is friendly and the hotel is clean. I reqomend this hotel and would book again.

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richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review
Google Translation

Sehr geehrter Novotel Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes... More 

Toronto
Top Contributor
115 reviews 115 reviews
90 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been to this hotel in the past, when business took me to Dusseldorf. This time, my stay allowed me to see this hotel from a different angle, since I've travelled with my family, my kids being 3 and 5 years old. While I was always happy with this hotel, I've never realized how kids friendly it is, starting from... More 

Was this review helpful? Yes
richardaW2205FM, Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to continuously improve the quality of... More 

UK
Top Contributor
63 reviews 63 reviews
52 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights, just before Christmas, to visit the markets. Easy access from motorway, hotel is relatively easy to find. Front desk staff not overly friendly on check-in but efficient. Room allocated on 3rd floor – nice, clean and quiet, everything worked ok apart from air con which didn’t seem to do anything, resulting in a hot room (window can... More 

Was this review helpful? Yes 1
richardaW2205FM, Manager at Novotel Dusseldorf City West, responded to this review
Google Translation

Sehr geehrter Novotel Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes... More 

Stratford-upon-Avon, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 weeks ago

The Novotel Dusseldorf City West is a lovely hotel. It's clean and the staff are friendly. The buffet breakfast is very extensive and even on a busy weekend before Christmas they were able to cope with the demand. The only bad thing that I can say about the hotel is the underground parking garage. The parking spaces are small, very... More 

Was this review helpful? Yes
richardaW2205FM, Manager at Novotel Dusseldorf City West, responded to this review
Google Translation

LIebe Lisa, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes in unserem... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 23, 2014

Spent 5 nights at the Novotel and traveled to a number of Christmas markets in Dusseldorf and other near by cities. The hotel was very clean and nice, with a number of families around. Only complaint is the beds are very hard. For travel to the hotel, take the U77 to the end of the line at Am Seestern.

Was this review helpful? Yes
richardaW2205FM, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to continuously improve the quality of... More 

SUSSEX ENGLAND
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 8, 2014

We came here to visit the christmas markets in dusseldorf and cologne, this hotel excelled its self with the lovely choices at breakfast, the rooms were very clean, yes they did get warm, but nothing the thermostat couldnt sort,clean towels both days and front of house staff very welcoming and helpful with directions to town etc. well done good access... More 

Was this review helpful? Yes
richardaW2205FM, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to continuously improve the quality of... More 

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Additional Information about Novotel Dusseldorf City West

Address: Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Dusseldorf City West 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Novotel Dusseldorf City West Hotel
Novotel Hotel düsseldorf
Accor Duesseldorf City West
düsseldorf Novotel
Hotel Style:
#8 Family Hotel in Dusseldorf
#26 Luxury Hotel in Dusseldorf
#40 Business Hotel in Dusseldorf

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