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Novotel Dusseldorf City West

4.0 of 5 Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
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Novotel Dusseldorf City West
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Novotel Dusseldorf City West
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330 reviews from our community

Traveler rating
    87
    171
    53
    10
    9
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76
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154
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
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  • Russian first
  • Spanish first
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  • Any
English first
  • All months
    (330)
  • Mar-May only
    (60)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (100)
All months
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel the past 7 years, always with our company during the Düsseldorf BOOT boat show. From the first year to the last year one can see that it is getting older but is still good. The restaurant is good, the bar also but a bit expensive. This year I had the surprise of having free... More 

Was this review helpful? Yes
richardaW2205FM, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review
Google Translation

Sehr geehrter Novotel Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes... More 

Cairns Region, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Easy online booking ... needed two rooms for a family of five and near public transport. We were given adjoining rooms which were clean and had plenty of room for our two night stay. The tram stop is a short walk but does not run on a Sunday or after about 7 at night. There is another stop close by... More 

Was this review helpful? Yes
richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to continuously improve the quality of... More 

Top Contributor
67 reviews 67 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed January 26, 2015 via mobile

As you know many Novhotels are standard like McDonald. You can able to know when you made a plan to there. This hotel is nice and quite out of city center. But it is 6 km far away good point the train is very close to the hotel. Rooms are big enough. Clean and very basic. You have to search... More 

Was this review helpful? Yes
richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to continuously improve the quality of... More 

Antwerp Province, Belgium
1 review
2 of 5 stars Reviewed January 12, 2015

We stayed at the Hotel during the busy Christmas period. - Location is OK (in a quiet business centre, metro to the city centre nearby). - Rooms are a bit outdated but functional & tidy. - The staff was very friendly. - Breakfast is way overpriced. The major issue for me was that we got a smokers room, because "we... More 

Was this review helpful? Yes
richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, Thank you for taking the time to inform us about your stay in Novotel Düsseldorf City West. We are sorry that your stay was not to your entire satisfaction und be sure we strive to conti-nuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in... More 

Arnstadt, Germany
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed January 9, 2015

The rooms are good, beds are super. I have back problems and slept great on this bed. Food is average but good. Personal is friendly and the hotel is clean. I reqomend this hotel and would book again.

Was this review helpful? Yes
richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review
Google Translation

Sehr geehrter Novotel Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes... More 

Toronto
Top Contributor
115 reviews 115 reviews
90 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed January 6, 2015

I've been to this hotel in the past, when business took me to Dusseldorf. This time, my stay allowed me to see this hotel from a different angle, since I've travelled with my family, my kids being 3 and 5 years old. While I was always happy with this hotel, I've never realized how kids friendly it is, starting from... More 

Was this review helpful? Yes
richardaW2205FM, Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to continuously improve the quality of... More 

UK
Top Contributor
63 reviews 63 reviews
52 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed December 31, 2014

Stayed 2 nights, just before Christmas, to visit the markets. Easy access from motorway, hotel is relatively easy to find. Front desk staff not overly friendly on check-in but efficient. Room allocated on 3rd floor – nice, clean and quiet, everything worked ok apart from air con which didn’t seem to do anything, resulting in a hot room (window can... More 

Was this review helpful? Yes 1
richardaW2205FM, Manager at Novotel Dusseldorf City West, responded to this review
Google Translation

Sehr geehrter Novotel Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes... More 

Stratford-upon-Avon, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 26, 2014

The Novotel Dusseldorf City West is a lovely hotel. It's clean and the staff are friendly. The buffet breakfast is very extensive and even on a busy weekend before Christmas they were able to cope with the demand. The only bad thing that I can say about the hotel is the underground parking garage. The parking spaces are small, very... More 

Was this review helpful? Yes
richardaW2205FM, Manager at Novotel Dusseldorf City West, responded to this review
Google Translation

LIebe Lisa, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes in unserem... More 

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Additional Information about Novotel Dusseldorf City West

Address: Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Dusseldorf City West 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Novotel Dusseldorf City West Hotel
Novotel Hotel düsseldorf
Accor Duesseldorf City West
düsseldorf Novotel
Hotel Style:
#8 Family Hotel in Dusseldorf
#25 Luxury Hotel in Dusseldorf
#42 Business Hotel in Dusseldorf

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