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Novotel Dusseldorf City West

Certificate of Excellence
Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
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Novotel Dusseldorf City West
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Novotel Dusseldorf City West
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345 reviews from our community

Traveler rating
    91
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    57
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
  • French first
  • German first
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    (75)
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Izmir, Turkey
Contributor
14 reviews 14 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a standard hotel outside the city. Thus, it is in a quite neighbourhood. The rooms are old and out of fashion. I advise it if they offer a good deal otherwise look somewhere close to downtown.

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richardaW2205FM, Manager at Novotel Dusseldorf City West, responded to this review

Dear Fatih, Thank you for taking the time to inform us about your stay in Novotel Düsseldorf City West. We are sorry that your stay was not to your entire satisfaction und be sure we strive to conti-nuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in Düsseldorf.... More 

Modling, Austria
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 22, 2015

Normal, very good Novotel standard hotel. The only thing is that I stayed there during a wine fair and so I had to pay 349 Euros for the first night and 149 for the second which I personally think is rediculous (yes everbody does it but that does not make it better; restaurants do not get more expensive during fairs,... More 

Review collected in partnership with Accorhotels.com

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richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear guest, we are very happy that you enjoy your stay in Novotel Düsseldorf. Düsseldorf has like every big cities a few very important fairs and therefor the prices are much higher as normal business. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive... More 

london
Top Contributor
113 reviews 113 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed March 21, 2015

I suppose I should have checked better but assumed with city in the name of the hotel it would be if not central, near to the city centre but it was a good 10-15 minutes by taxi. Not much in the area of the hotel but as I was working didn't venture far. The hotel, was simple and basic, not... More 

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richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Sharon, thank you for sharing your experience in Novotel Düsseldorf. We are really sorry that your stay was not to your entire satisfaction. Our Hotel is in the business district from the city but it is still a part from the city of Düsseldorf. Düsseldorf has like all big cities in Europe a few very important fairs and the... More 

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 19, 2015

I have stayed in this hotel the past 7 years, always with our company during the Düsseldorf BOOT boat show. From the first year to the last year one can see that it is getting older but is still good. The restaurant is good, the bar also but a bit expensive. This year I had the surprise of having free... More 

Was this review helpful? Yes 1
richardaW2205FM, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review
Google Translation

Sehr geehrter Novotel Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes... More 

Cairns Region, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 29, 2015

Easy online booking ... needed two rooms for a family of five and near public transport. We were given adjoining rooms which were clean and had plenty of room for our two night stay. The tram stop is a short walk but does not run on a Sunday or after about 7 at night. There is another stop close by... More 

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richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to continuously improve the quality of... More 

Top Contributor
73 reviews 73 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 26, 2015 via mobile

As you know many Novhotels are standard like McDonald. You can able to know when you made a plan to there. This hotel is nice and quite out of city center. But it is 6 km far away good point the train is very close to the hotel. Rooms are big enough. Clean and very basic. You have to search... More 

Was this review helpful? Yes
richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to continuously improve the quality of... More 

Antwerp Province, Belgium
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 12, 2015

We stayed at the Hotel during the busy Christmas period. - Location is OK (in a quiet business centre, metro to the city centre nearby). - Rooms are a bit outdated but functional & tidy. - The staff was very friendly. - Breakfast is way overpriced. The major issue for me was that we got a smokers room, because "we... More 

Was this review helpful? Yes 1
richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, Thank you for taking the time to inform us about your stay in Novotel Düsseldorf City West. We are sorry that your stay was not to your entire satisfaction und be sure we strive to conti-nuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in... More 

Arnstadt, Germany
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

The rooms are good, beds are super. I have back problems and slept great on this bed. Food is average but good. Personal is friendly and the hotel is clean. I reqomend this hotel and would book again.

Was this review helpful? Yes
richardaW2205FM, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review
Google Translation

Sehr geehrter Novotel Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes... More 

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