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Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
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1 room 1 guest
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Mercure Hotel Duesseldorf City Center
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484 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Milan, Italy
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

awesome experience for me and my Wife. Just Been there 9hours ago, and i must say that Your service is excellent! Very kind staffs, helpfull receptionists and polite.clean room,bath room and the aircondition is so cold which is the most Great! It's highly recommendable. Surely we will come back to Your hotel! Thank you!!!! Bravsimmi tutti!

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Yorkshire
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Located fairly close to the central station. Look out for the palm trees outside and then you know that you have arrived. Initially I was disappointed. The room keys didn't appear to work. I was given a replacement key but that also failed to work. I was given a room which smelt of cigarette smoke despite being told that the... More 

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World Wide Traveller
Level Contributor
72 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice corner building, near the city center and good parking facility. Staff was better than average, the room was a Mercure one that often satisfied our needs, reason why we choose this brand. Wifi was not great but enough for the few things we needed to do. Small communication issue bout the breakfast package, and for a while there werequite... More 

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Hitchin, United Kingdom
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very close to the main station (Hbf) in Dusseldorf which was my main reason for choosing it. I was given an upgrade to a Junior Suite so I had plenty of space in my room. The best feature was the bathroom as it had a powerful shower and plenty of amenities. The bed was very comfortable so... More 

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Stuttgart
Level Contributor
55 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very convenient to the main railway station. The staff are very friendly. However, having only one lift does lead to long waits in the morning. Breakfast was OK as well as the WiFi connectivity. I was refused to be served a Weißbeir on my Platinum Card voucher - a first for all my stays in Accor hotels.... More 

Review collected in partnership with Accorhotels.com

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oklahoma city
Level Contributor
298 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I needed a place close to the HBF for an early morning flight, and this place seemed reasonable. Just be aware that the pictures you see are probably not of the cheapest room they offer. I had the standard room and it's very small, almost like a college single dorm room. Twin bed is comfortable, but small. The desk is... More 

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Suffolk, UK
Level Contributor
67 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed July 19, 2015

This Mercure is fairly standard in that it's clean, friendly staff and convenient for the station and the centre of the city. However, and this is a big however, the air con is not existant between the hours of 22:00hrs & 06:00 . We checked in on one of the hottest days of the year so far (34C / 92+F)... More 

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Sven S, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Geraldo, I appreciate your openness, your praise as well your critical points. I know that it could be extremely hot in the room with this "Sahara" temperatures. Unfortunately the town Düsseldorf imposed the restriction to turn off the A/C during the night because of the noise disturbance. We are working on a solution and hope to see you again... More 

London
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 10, 2015

This Mercure follows the typical Mercure mould. It is functional and relatively inexpensive. The bar and restaurant in this hotel is small but feels like an independent German bar/restaurant with a good choice of wines and beers and food. A small outside area for seating but in reality this is at the side of a busy junction. The room was... More 

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Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear James T , we very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Sincerely, Sven Schlüter General Manager More 

Valsad, India
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 9, 2015 via mobile

I have had booked this hotel for 6 nights and I enjoyed staying here a lot.The staff was very helpful and co-operative.The hotel is located near the central station and offers free hi-speed internet service throughout the hotel. I had booked a standard double room but I upgraded to the apartment for free.The apartment was too big and it was... More 

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Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Gurugulab15, thank you very much for this great Feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon.... More 

Grand Prairie, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015

We arranged for the upgraded room that is larger and more in line with American hotel rooms. There was plenty of room for my wife and I. We parked in the secure hotel garage behind the hotel but really didn't need a car. The hotel is a few blocks from the Hbf (maybe a 5 minute walk). The Hbf became... More 

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Sven S, Genaral Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear John, we very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Sincerely, Sven Schlüter General Manager More 

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