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Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
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Mercure Hotel Duesseldorf City Center
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Mercure Hotel Duesseldorf City Center
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475 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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oklahoma city
Level Contributor
296 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I needed a place close to the HBF for an early morning flight, and this place seemed reasonable. Just be aware that the pictures you see are probably not of the cheapest room they offer. I had the standard room and it's very small, almost like a college single dorm room. Twin bed is comfortable, but small. The desk is... More 

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Suffolk, UK
Level Contributor
67 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Mercure is fairly standard in that it's clean, friendly staff and convenient for the station and the centre of the city. However, and this is a big however, the air con is not existant between the hours of 22:00hrs & 06:00 . We checked in on one of the hottest days of the year so far (34C / 92+F)... More 

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Sven S, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Geraldo, I appreciate your openness, your praise as well your critical points. I know that it could be extremely hot in the room with this "Sahara" temperatures. Unfortunately the town Düsseldorf imposed the restriction to turn off the A/C during the night because of the noise disturbance. We are working on a solution and hope to see you again... More 

London
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Mercure follows the typical Mercure mould. It is functional and relatively inexpensive. The bar and restaurant in this hotel is small but feels like an independent German bar/restaurant with a good choice of wines and beers and food. A small outside area for seating but in reality this is at the side of a busy junction. The room was... More 

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Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear James T , we very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Sincerely, Sven Schlüter General Manager More 

Valsad, India
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have had booked this hotel for 6 nights and I enjoyed staying here a lot.The staff was very helpful and co-operative.The hotel is located near the central station and offers free hi-speed internet service throughout the hotel. I had booked a standard double room but I upgraded to the apartment for free.The apartment was too big and it was... More 

Was this review helpful? Yes 1
Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Gurugulab15, thank you very much for this great Feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon.... More 

Grand Prairie, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015

We arranged for the upgraded room that is larger and more in line with American hotel rooms. There was plenty of room for my wife and I. We parked in the secure hotel garage behind the hotel but really didn't need a car. The hotel is a few blocks from the Hbf (maybe a 5 minute walk). The Hbf became... More 

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Sven S, Genaral Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear John, we very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Sincerely, Sven Schlüter General Manager More 

Mumbai (Bombay), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 30, 2015

Stayed at the hotel for 2 nights. The rooms are small and very basic. The staff though is very nice and courteous and the breakfast spread is nice. The hotel is located close to the Central Station which is a convenient while holidaying..

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Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear sl_ashish, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Sven Schlüter General Manager More 

Panevezys, Lithuania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 10, 2015 via mobile

Comfortable hotel in Dusseldorf with perfect breakfest with lot of suggestion - fresh honey comb and even with glass of sparkling wine:)). Rooms very clean and big. Bed and pillow super! The little problem noice from traffic - but hotel suggests ear pluggs:)

Was this review helpful? Yes 1
Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Deimantė K, we very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Oslo
Level Contributor
109 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 10, 2015

Whatever definition of 'King Size Bed' you go by, this place does it - we were placed in a room with two mattresses i.e. with a crack between and told that that is 'a king size bed'. A good solution if you want to avoid your partner without saying so, otherwise a pretty miserable solution for couples. Of course there... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear PINELights, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 22, 2015

I'm stayed this hotel for 1 night. Hotel has a group tour stay. This is a reason to made very noisy. I'm understood for this situation. It cannot control by hotel staff. Location: This hotel very close to city centre. Room: Clean and comfortable. Staff: Friendly, helpful and service mind Overall for hotels facility and staff is wonderful

Was this review helpful? Yes
Sven S, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Morijyo, we very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schlüter General... More 

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