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Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
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Mercure Hotel Duesseldorf City Center
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467 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Prairie, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We arranged for the upgraded room that is larger and more in line with American hotel rooms. There was plenty of room for my wife and I. We parked in the secure hotel garage behind the hotel but really didn't need a car. The hotel is a few blocks from the Hbf (maybe a 5 minute walk). The Hbf became... More 

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at the hotel for 2 nights. The rooms are small and very basic. The staff though is very nice and courteous and the breakfast spread is nice. The hotel is located close to the Central Station which is a convenient while holidaying..

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Panevezys, Lithuania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Comfortable hotel in Dusseldorf with perfect breakfest with lot of suggestion - fresh honey comb and even with glass of sparkling wine:)). Rooms very clean and big. Bed and pillow super! The little problem noice from traffic - but hotel suggests ear pluggs:)

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Oslo
Top Contributor
106 reviews 106 reviews
88 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Whatever definition of 'King Size Bed' you go by, this place does it - we were placed in a room with two mattresses i.e. with a crack between and told that that is 'a king size bed'. A good solution if you want to avoid your partner without saying so, otherwise a pretty miserable solution for couples. Of course there... More 

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Senior Contributor
32 reviews 32 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 22, 2015

I'm stayed this hotel for 1 night. Hotel has a group tour stay. This is a reason to made very noisy. I'm understood for this situation. It cannot control by hotel staff. Location: This hotel very close to city centre. Room: Clean and comfortable. Staff: Friendly, helpful and service mind Overall for hotels facility and staff is wonderful

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Sven S, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Morijyo, we very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schlüter General... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 17, 2015 via mobile

while the location and accommodations are good, you must be careful about what room you get. The hotel is on a very busy street and the noise is very loud, even late at night. Traffic is constant and the streetcar passes right in front, in some cases shaking the hotel. If you can't get a room in the back or... More 

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Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Jim, we very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf City Center. It is important for us to receive feedback and indeed we are directly located in the heart of City Center so it is difficult to have absolute silence but I can assure that the windows are very well soundproof. Sincerely, Sven Schlüter... More 

Kemzeke, Belgium
2 reviews
5 of 5 stars Reviewed April 13, 2015

We had booked a room at the Düsseldorf Mercure hotel Seestern, but due to a problem our room wasn't available anymore. We got the opportunity to go to the city center hotel, a drink at the bar and the choice of going by taxi. At our new hotel we received a room upgrade, instead of a regular room, we got... More 

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Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Benjamin, we very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schlüter General... More 

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