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All 240 Dusseldorf hotels

Mercure Hotel Duesseldorf City Center

4.0 of 5 Hotel   |   Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany (Stadt-Mitte)
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Mercure Hotel Duesseldorf City Center
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74%
Ranked #64 of 240 hotels in Dusseldorf
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
sissy0584 Porto Sant'Elpidio, Italy
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361 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Porto Sant'Elpidio, Italy
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It was my first time in Dusseldorf and i chose this hotel cause i wanted to be sure to find a good accomodatio, and i know Mercure hotels are generally good. And this was: it's right in the center of the city, so you can join any place walking; the room was small but clean and with all comforts, also... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly, the hotel is in a very convenient location with 5 minutes away from the train station with direct train to the exhibition centre. The rooms are very clean, staff is polite and helpful. However I wouldn't rate that hotel 4 stars, it is very basic. Breakfast isnt included and cost €22 which in my opinion is too much but... More

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Bentonville, Arkansas
1 review
3 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel more than once since I go to Dusseldorf frequently. It is a good hotel close to the Train station and lots of restaurants. Hotel rooms are nice and cozy and rooms are of adequate size as well. Having said all these, let me talk about a big turn off which happened during my stay... More

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Marco K, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Pramodnair, thanks a lot for your comment. The air conditioning will work for now. Please contact me if there will be any issues during your next stay. Hope to see you soon. More

Haarlem
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When arriving at the hotel i asked if breakfast was included, which was confirmed. To then find out at the end i had to pay 22 euro's per breakfast!!! When asked, they then stated that they only charge when using breakfast, which off course you do when it's included.

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Marco K, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Bartelh, I am very sorry about the inconveniences. The point with you breakfast might be a missunderstanding. If you would send me a copy of your invoice I will refund you and hope to see you again soon. Kind regards More

Shropshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 9, 2014

For a wedding anniversary trip, my husband and I went to see the christmas markets, which were beautiful. First impressions of the hotel were good. It was clean, modern and tidy. The reception staff were friendly, except for one man who was quite abrupt. On first morning our room was cleaned by the time we returned from breakfast. Second morning... More

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Marco K, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear AngelaC, thank you very much for your feedback. I am very sorry for the inconvenience that your room was not made till 4 p.m. on second day. We definetely will find a solution to serve you better in future. Hope to see you again. Marco Klij More

Plymouth, United Kingdom
Top Contributor
50 reviews 50 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 15, 2014 via mobile

The hotel location is amazing and live. The tram stop is just in front of it and the train main station is less than 5 minutes walk distance. This makes everything is easy to reach. The staff were very very friendly and always there to help. While checking in i was given internet access pass for the whole stay and... More

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Marco K, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Sofhia123, thank you for you recommendation! Hope to see you soon. Marco Klij More

Miami, Florida
Contributor
19 reviews 19 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 11, 2014

My wife and I stayed at Mercure Duesseldorf City Center during the month of December, and we had a beautiful time and experience. We arrived to the hotel at 7:20 a.m. since we had an early flight, and although it is not always possible, by 7:30 we were already in our room. The reception was very welcoming and the attention... More

Was this review helpful? Yes 1
Marco K, Manager at Mercure Hotel Duesseldorf City Center, responded to this review
Google Translation

Lieber vacationJan2010, vielen Dank für ihr tolles Feedback! Ich hoffe Sie bald wieder bei uns zu begrüßen. More

Brisbane, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 10, 2014

We stopped in this hotel for two nights in early December and were impressed with the service, the quality of the hotel and the room was great. After a non-stop 3 leg flight from Brisbane we really appreciated the comfortable bed. We had our breakfasts in the restaurant which was excellent and it was a novelty for us to see... More

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Marco K, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

dear TomBaily2014, I am very happy that you enjoyed the christmas time with us! note that munich is not such nice during christmas - come back to Düsseldorf:-) Just kidding:-) More

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Additional Information about Mercure Hotel Duesseldorf City Center

Also Known As:
Mercure Hotel Duesseldorf City
Mercure Duesseldorf City Center
Mercure Hotel düsseldorf
Address: Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#22 Family Hotel in Dusseldorf
#32 Luxury Hotel in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Duesseldorf City Center 4*
Official Description (provided by the hotel):
The 4 star Mercure Hotel Duesseldorf City Center offers 164 rooms and is located in the heart of Dusseldorf between the main railway station and the renowned Königsallee 800 m away. Providing ideal access to the exhibition centre and the international airport just 10 km away, the Mercure hotel also features the Apero bar, the Quatre Saisons brasserie, a terrace and three conference rooms. ... more   less 
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