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Holiday Inn Dusseldorf Airport Ratingen

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Broichhofstrasse 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
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Holiday Inn Dusseldorf Airport Ratingen
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356 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Galway, Ireland
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here as my overnight train service was cancelled and I booked a flight from DUS the next morning instead. The room price was aprox. 60€, booked on arrival day, and it was well worth it. Reception staff was very friendly and made me feel welcome in seconds. The interior of the room looked like very old (the TV was... More 

Was this review helpful? Yes
Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Thomas, thank you for your stay and your positive Feedback.We appreciate! Our rooms are a bit old fashioned due to our Existance for a long time. in the end of 2015 we´re awaiting so remodelling. We hope to welcome you again to present a new standard. Best regards Anja Staschulat Front Office Supervisor More 

Cancun, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is okay... nothing to write home about. The restaurant had a 19 Euro buffet with no German food (and this is Germany). Walk about 10 minutes to the left when leaving the hotel and there is a tiny village just past the first set of traffic lights to the right. There is a wonderful Gasthaus with an outdoor... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear scotty86585, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the property. However, we’re sorry we fell below your expectation regarding the restaurant and food selection. We will address these concerns. I assure you that the feedback of our hotel will... More 

carpi(MO)
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I think all is very fine. So, I'm a business man and my opinion is on services for normal day of a sales engineer. I stay in hotel just in out working time. In the evening restaurant is sufficient, but for an italian man, prices are not low. Do you understand what do I mean? Normally in Italy we've other... More 

Was this review helpful? Yes
Alarik W, Front Office at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Carlocar, thank you very much for taking time to give us a feedback. Yes we understand what you meen. The prices in ur restaurant and the pub are normal prices for Düsseldorf. We wish you all the best and looking forward to welcoming you again. best regards Corinna Scheele Team of the Holiday Inn Düsseldorf Airport Ratingen More 

Pittsburgh, Pennsylvania
2 reviews
4 of 5 stars Reviewed May 26, 2015

The hotel is definitely older but has what is needed. The front desk staff (both check in and check out) were courteous and efficient. WiFi is pretty slow but functional, I had a code for the upgraded wifi due to my IHG membership. The Bar was nice and food (pizza) was acceptable. The airport shuttle was full so they called... More 

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California
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed May 25, 2015

We booked this hotel on booking.com thinking it would be a good place for one night plane change. MISTAKE!! First, the breakfast cost 19 Euros PER PERSON and there was no where else close to eat!! NEXT, there was NO information that a request to book the "free" shuttle could not be done when booking the room (even though there... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear savvytravelerCal, Thank you very much for taking the time to post a feedback from your recent stay with us. We regret to hear that we were not able to meet your expectations especially with the cost of breakfast and the condition of your room. Rest assured that your comments will be treated with utmost importance here on our end.... More 

Galway, Ireland
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 12, 2015

This hotel is near Dusseldorf airport, but also near an industrial estate which means that you find both holiday makers (flight transfers etc) and business people here. As it is an airport hotel there is a free shuttle bus, the shuttle goes once every 30 minutes at most times. It is a bit hard to find though (it's not near... More 

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Freeport, Grand Bahama Island
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 8, 2015

The Hotel is close to the airport. There is a free shuttle and free WiFi. Staff is very helpful and friendly. The hotel has an in and outside pool. Also a lot of conference/meeting rooms. Complementary breakfast for the early birds. The rooms are pleasant and clean. The restaurant offers good but pricy food. Will stay here next time again.

Was this review helpful? Yes
Alarik W, Front Office Agent at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Rambini, thank you very much for your nice comment about tripadvisor. It is nice to hear that you like our offer. We are happy to welcome you a next time again and wish you a nice evening. With kind regards, Daniela Braam Frontoffice. More 

Titusville, Florida
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 6, 2015

Far exceeds most US Holiday Inns in terms of quality of rooms and friendliness of staff. Shuttle ride to airport only takes less than 10 minutes (but be sure to book your seat as early as you can as the shuttle fills up quickly, leaving about every 20 minutes). The drawback is that there really is no place to "stroll... More 

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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 5, 2015

My friends and I enjoyed an excellent Easter brunch at the hotel restaurant (mia terra) today. The service team was extremely friendly and attentive!! The waiter always asked for our preferences/extra wishes and always cleared the plates immediately. The buffet was richly stocked and of high quality. All guests even receive Easter chocolate treats and other small gifts. This is... More 

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Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Guest, thank you for your review. We are happy to hear that you liked our Easter Brunch. Please see us agian next Easter :) Best regards Anja S. More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 1, 2015

The main bad thing about the hotel is there is not an elevator. The desk clerk was very helpful in caring our baggage up the steps to the first floor. Although the hotel is old and dated it was very clean. One thing that you need to know. The last shuttle from the airport leaves at 12:15 am. To catch... More 

Was this review helpful? Yes
Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Guest, we are sorry that we can not offer an elevator. Therefore we have our staff to help every guest. We will have some remodelling in future so we will be thankful for your next Visit. Best regards Anja Staschulat Front Office Supervisor More 

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