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Holiday Inn Dusseldorf Airport Ratingen

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Broichhofstrasse 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
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Holiday Inn Dusseldorf Airport Ratingen
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363 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tel Aviv, Israel
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We chose this hotel as it had a free shuttle from/to Dusseldorf airport. Our flight came in late (11 PM) and the last shuttle leaves the airport at 00:15 AM, but we made it and it was great to have the free shuttle and it takes about 5 minute drive from the airport. Please note that the shuttle has ONLY... More 

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Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Mr. Gosis, thank you very much for your positive Feedback! We appreciate! It is a pleasure to hear that you had a good time in our Hotel. Thank you for the detailed description of our shuttle Service. This will help a lot of other guest staying with us in Future. We hope to welcome you again soon! Best regards... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

if you are deaf or you have to get up at 5 in the morning this may just works for you. the hotel is just next to the motorway which can just about be ignored, but right on the other side is the end of the runway of duesseldorf airport and the jets of the engines point right in to... More 

Was this review helpful? Yes 2
Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Siemiontkowski Dear Peter, thank you very much for your rewiev on tripadvisor. The Airport is just 5 to 10 minutes from us. Our hotel is an Airport hotel, so it can be that guest will hear some noisy. Thank you for the tip with triple glazing windows. We will give it further to our management. We wish you all the... More 

Puebla, Mexico
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed there when it was very hot. The airco was not functioning and the bed was very uncomfortable. Typical airport hotel. There was good parking facilities and fair prices. The reception was not open for a complaint the next morning, as I should have warned them and they could have given me another room, after I arrived at 10.30... More 

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Alarik W, FO AGENT at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Guests, thank you to take your time and give us an feedback about tripadvisor. We are very sorry for any issues you had in our hotel. Some things we can not fix directly if we do not have a guy from the technik in our house, so the only way is to offer you another room. We are very... More 

Vienna, Austria
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is closed to the airport and my client's office. The place is very close to the airport. Therefore prepare for air traffic noise starting 6 o'clock in the morning. Rooms are specious, clean and okay though a bit outdated. There is a indoor pool with an outdoor extension and sauna which is a bonus. Most of the rooms... More 

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Alarik W, Front Office Agent at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Jim, we want to thank you to take your time and comment our hotel about tripadvisor. It is nice to red that you enjoied the stay. Correct we are an Airport GHotel so it can be that you can hear sometimes the noisy from the Airport. The whole 1 1/2 week it was so hot, that the AC was... More 

Galway, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here as my overnight train service was cancelled and I booked a flight from DUS the next morning instead. The room price was aprox. 60€, booked on arrival day, and it was well worth it. Reception staff was very friendly and made me feel welcome in seconds. The interior of the room looked like very old (the TV was... More 

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Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Thomas, thank you for your stay and your positive Feedback.We appreciate! Our rooms are a bit old fashioned due to our Existance for a long time. in the end of 2015 we´re awaiting so remodelling. We hope to welcome you again to present a new standard. Best regards Anja Staschulat Front Office Supervisor More 

Cancun, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 12, 2015

The hotel is okay... nothing to write home about. The restaurant had a 19 Euro buffet with no German food (and this is Germany). Walk about 10 minutes to the left when leaving the hotel and there is a tiny village just past the first set of traffic lights to the right. There is a wonderful Gasthaus with an outdoor... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear scotty86585, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the property. However, we’re sorry we fell below your expectation regarding the restaurant and food selection. We will address these concerns. I assure you that the feedback of our hotel will... More 

carpi(MO)
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 3, 2015

I think all is very fine. So, I'm a business man and my opinion is on services for normal day of a sales engineer. I stay in hotel just in out working time. In the evening restaurant is sufficient, but for an italian man, prices are not low. Do you understand what do I mean? Normally in Italy we've other... More 

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Alarik W, Front Office at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Carlocar, thank you very much for taking time to give us a feedback. Yes we understand what you meen. The prices in ur restaurant and the pub are normal prices for Düsseldorf. We wish you all the best and looking forward to welcoming you again. best regards Corinna Scheele Team of the Holiday Inn Düsseldorf Airport Ratingen More 

Pittsburgh, Pennsylvania
2 reviews
4 of 5 stars Reviewed May 26, 2015

The hotel is definitely older but has what is needed. The front desk staff (both check in and check out) were courteous and efficient. WiFi is pretty slow but functional, I had a code for the upgraded wifi due to my IHG membership. The Bar was nice and food (pizza) was acceptable. The airport shuttle was full so they called... More 

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California
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed May 25, 2015

We booked this hotel on booking.com thinking it would be a good place for one night plane change. MISTAKE!! First, the breakfast cost 19 Euros PER PERSON and there was no where else close to eat!! NEXT, there was NO information that a request to book the "free" shuttle could not be done when booking the room (even though there... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear savvytravelerCal, Thank you very much for taking the time to post a feedback from your recent stay with us. We regret to hear that we were not able to meet your expectations especially with the cost of breakfast and the condition of your room. Rest assured that your comments will be treated with utmost importance here on our end.... More 

Galway, Ireland
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 12, 2015

This hotel is near Dusseldorf airport, but also near an industrial estate which means that you find both holiday makers (flight transfers etc) and business people here. As it is an airport hotel there is a free shuttle bus, the shuttle goes once every 30 minutes at most times. It is a bit hard to find though (it's not near... More 

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