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Holiday Inn Dusseldorf Airport Ratingen

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Broichhofstrasse 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
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376 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great for an overnight stay. Rooms are clean neat and pleasant. Bathroom is clean but they only provide soap and shampoo. The rates are terrific here and as such is generally full. The from desk gets busy but everyone I encountered was pleasant and helpful. Free round trip transfers to the airport are included. It's truly less than 10 minutes... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Sent here with 2 other persons by Air Berlin due to missed connecting flight. Arrived late and promised dinner, but restaurant was closed and staff completely unhelpful. Went to bed hungry as it's also located in the middle of nowhere. It may not be hotel's fault but upon collaboration with aviation company, there should be some sort of communication to... More 

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Coral Gables, Florida
Level Contributor
132 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This airport hotel is offsite but has a free shuttle that you request in parking area P3. Follow the signs out of the baggage area to the P3 location across the streets. The hotel is older, but updated, yet our room lacked a room safe. It has a restaurant and pub, but some of the prices are excessive. Do not... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The holiday inn at dusseldorf ticks all the boxes needed for a business hotel. - close to the airport - clean with basic amenities - within 100 euros a night - good breakfast - decent bar and well prized - free WiFi .

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Alarik W, FO Agent at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Guest, thank you very much to take your time and comment the hotel. It is nice that you enjoied your stay. we are looking forward to welcome you again and wish you all the best. With kind regards Holiday Inn Düsseldorf Airport Ratingen Daniela Braam Frontoffice More 

Melbourne, Australia
Level Contributor
101 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 404 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night Holiday Inn Dusseldorf Airport Ratingen. Considering the fact the hotel is regarded as 4 stars...it's simply an overstatement!!! There was no basic toiletries (tooth brush, comb) and the toilet cleanliness especially bathtub WAS NOT up to a 4 stars standard!!! There was no special hotel package for Hotel Guests (like free complimentary car parking or... More 

Was this review helpful? Yes 4
Alarik W, FO AGENT at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear JG, thank you very much for your feedback about tripadvisor. First of all we have to say sorry about the cleanless in the room. This should not be. Please be so kind and tell us directly after checkingin, so we can clean it or can offer you a roomchange. Otherwise we do not have a chance to give an... More 

Roanoke, Virginia
Level Contributor
147 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a couple of nights on business. The rooms are spacious and clean. The pub had good, simple food and breakfast was nicely done. The staff is helpful and courteous. If you don't have a car, you are bit isolated but it is easy to get to from the airport. The shuttle is difficult to find but... More 

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Alarik W, FOAgent at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Mr. Coppack, Thank you very much to give us this nice feedback about IHG- Heartbeat. We are happy that you enjoyed the stay and the food in our restaurant. We estimate your Platinum membership and we are looking forward to welcome you again. We wish you all the best and remain- best regards Daniela Braam Reception Holiday Inn Hotel... More 

Youngstown
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Why I will not return to the Holiday Inn, Dusseldorf Airport – Ratingen. Before arriving I called the hotel several times to confirm reservations and requests for my two reservations. Upon arriving in Dusseldorf (late as planned and confirmed with hotel and shuttle service) the shuttle refused to go to the hotel until 2345 even though we had a full... More 

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Alarik W, FO Agent at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Mark, thank you very much to take your time and give us a feedback about your stay. First of all we want to say sorry about the whole situation. We will give the NRW Shuttle office the compalint as well. It is not ok that they doesn´t run. For any further issues we have to say sorry. The staff... More 

Tel Aviv, Israel
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed July 21, 2015

We chose this hotel as it had a free shuttle from/to Dusseldorf airport. Our flight came in late (11 PM) and the last shuttle leaves the airport at 00:15 AM, but we made it and it was great to have the free shuttle and it takes about 5 minute drive from the airport. Please note that the shuttle has ONLY... More 

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Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Mr. Gosis, thank you very much for your positive Feedback! We appreciate! It is a pleasure to hear that you had a good time in our Hotel. Thank you for the detailed description of our shuttle Service. This will help a lot of other guest staying with us in Future. We hope to welcome you again soon! Best regards... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 12, 2015

if you are deaf or you have to get up at 5 in the morning this may just works for you. the hotel is just next to the motorway which can just about be ignored, but right on the other side is the end of the runway of duesseldorf airport and the jets of the engines point right in to... More 

Was this review helpful? Yes 2
Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Siemiontkowski Dear Peter, thank you very much for your rewiev on tripadvisor. The Airport is just 5 to 10 minutes from us. Our hotel is an Airport hotel, so it can be that guest will hear some noisy. Thank you for the tip with triple glazing windows. We will give it further to our management. We wish you all the... More 

Puebla, Mexico
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 11, 2015

I stayed there when it was very hot. The airco was not functioning and the bed was very uncomfortable. Typical airport hotel. There was good parking facilities and fair prices. The reception was not open for a complaint the next morning, as I should have warned them and they could have given me another room, after I arrived at 10.30... More 

Was this review helpful? Yes 1
Alarik W, FO AGENT at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Guests, thank you to take your time and give us an feedback about tripadvisor. We are very sorry for any issues you had in our hotel. Some things we can not fix directly if we do not have a guy from the technik in our house, so the only way is to offer you another room. We are very... More 

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