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Holiday Inn Dusseldorf Airport Ratingen

4.0 of 5 Broichhofstrasse 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
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Holiday Inn Dusseldorf Airport Ratingen
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Holiday Inn Dusseldorf Airport Ratingen
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308 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raleigh, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My family stayed overnight due to a late flight with about a twelve hour layover in Dusseldorf. We made our reservation online for a very reasonable price about a month before our visit. Staff was very friendly, helpful, even late at night. However... wi-fi, we learned, was not free. Charging €5 for just one hour of wireless internet seems a... More 

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Plymouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is in a good location if you are travelling from the airport, about 10 minutes. There is a free shuttle bus to / from the airport so no need for a Taxi. Rooms are OK, although they have removed the minibars which was disappointing, so you either have to use room service or take a drink from the bar... More 

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Seregno, Italy
Top Contributor
178 reviews 178 reviews
50 hotel reviews
125 helpful votes 125 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Bad experience. I slept in this hotel just for one night. The hotel is quite old. Quite close to the airport. When i arrived in my room there was a bad smell inside. Moquettes seemed dirty, both in my room and in common areas. No free wi fi connection. Hot water didn't work properly. Breakfast was not bad but nothing... More 

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Alarik W, Owner at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Orso77, thank you for you honest words on TripAdvisor. Yes you are right this is a old Hotel. The rooms will be renoveted step by step. We are working on a solution for the free Wifi. We hope you will give us a second chance. We wish you all the best. With best regards Your Team from the Holiday... More 

1 review
1 of 5 stars Reviewed November 13, 2014 via mobile

Dirty, old , over heated , bad smell rooms .. With no facilties .. The mini bar is an empty dirty box .. The furniture make me allergic.. The wifi is not free! But you can get 2 days free voucher card which doesnt work because there is no reception in the rooms .. You ask for a smoking room... More 

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Alarik W, Leonardo Hotels at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear guest, thanks a lot for rating our hotel. During the fair in Duesseldorf we arrange several additional safety provisions, because it is very important for us that no property of our guests will get lost. Our hotel is a non-smoking hotel but you can go on the balcony in every room. Our internet is free of charge since beginning... More 

Horsham
Top Contributor
68 reviews 68 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed November 2, 2014

This hotel is very convenient, only a short drive from Dusseldorf airport. The room rate is reasonable but beware - if you are on a room-only rate there is a thumping great €19 charge for breakfast. WiFi is chargeable and also expensive. To add insult to injury, they overcharged me for my evening meal, something I didn't notice until I... More 

Was this review helpful? Yes 2
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 28, 2014 via mobile

Stayed for one night as I was on business. It is convenient with a shuttle to airport. But need to book at least 1 hour in advance. I would suggest to hotel management to either get a bigger passenger van, or if you know that there will be more passengers heading to the airport at any time, to get another... More 

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Miami
Top Contributor
56 reviews 56 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 13, 2014

This is in close proximity to the Dusseldorf airport and they do offer a shuttle van for pick-up and drop-off. The front desk staff is efficient and friendly. The rooms are clean and the amenities are good. The room had free WiFi and was well suited to getting some work done. The down side, if you have heavy bags, please... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear miamiair, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the lack of elevator. We will look into this concern. I... More 

Krakow, Poland
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 7, 2014

Hotel is old and very basic. Room was clean, bed fairly comfortable, shuttle service to the airport convenient. Food in restaurant is not the best but I had worse. Service in restaurant is terrible. All in all this hotel is good for one night and no more.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Radol, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our rooms clean, beds comfortable and shuttle service convenient. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us room for improvement. I am sorry... More 

Hove, United Kingdom
Top Contributor
69 reviews 69 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 2, 2014

This is slightly tired in decor but clean, very handy for a one night stopover for the airport, with the facilities one expects with Holiday Inn. The separate breakfast is pricey at €19 as the quality is no more than average for Germany. I didn't use the wifi, but I think hotels should now provide free usage as standard -... More 

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Ascot, United Kingdom
Top Contributor
283 reviews 283 reviews
80 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed August 28, 2014

Good stay at a convenient airport hotel, at a good price The Holiday inn here is a good choice for an airport hotel, regular shuttle bus to the airport ( as others have noted, make sure you book in advance ) only takes 5 minutes Rooms are large and clean, typical Holiday Inn style, good restaurant in the hotel. Nothing... More 

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Additional Information about Holiday Inn Dusseldorf Airport Ratingen

Address: Broichhofstrasse 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Dusseldorf Airport Ratingen 4*
Number of rooms: 199
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Also Known As:
Holiday Inn Dusseldorf Airport Ratingen Hotel
Holiday Inn düsseldorf
düsseldorf Holiday Inn
Hotel Style:
#54 Luxury Hotel in Dusseldorf

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