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BEST WESTERN Ambassador Hotel

3.0 of 5
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Harkortstrasse 9 | 40210 Düsseldorf, 40210 Dusseldorf, North Rhine-Westphalia, Germany
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1 room 1 guest
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213 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (39)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (57)
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Staffordshire, UK
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 3 days. Paid up front otherwise would have moved on. Top floor . No air con but luckily the window could open fully. Beds were situated under a sloping ceiling. I am not tall (5' 1") but even I crouched down to avoid hitting my head. Bathroom was adequate but the shower is tiny. We did not... More 

Was this review helpful? Yes
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear guest, thank you for your review and your constructive criticism. Be assured that we have already held with the relevant department consultation to us in the future continue to improve for our guests. We would be happy if you are our guest again soon and we may convince you of our service! Sincerely, Centro Hotel Group - Team More 

Birmingham, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stopped at this hotel 31st of july 2015 for a two night stay .very handy for the rail trip from the airport but not very close too the old town were you will pretty much find everything is happening its about a 35 minute walk or a 10 -12 euro taxi fare. But all in all the hotel is... More 

Was this review helpful? Yes
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear hotel guest, Thank you very much for taking your time to evaluate our hotel. We are glad to hear that you enjoyed the stay with us and we are looking forward to welcoming you again. Your Centro Hotel Group Team More 

Qian'an, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 28, 2015

Price was good; amenities in-line with price; average hotel. Location in downtown Dusseldorf...not giving a feeling of safe in the evening...even though it may be. If you are looking for a cheap hotel that is clean....this is it. Did not eat breakfast but it was buffet style an appeared very adequate. I had many internet drop-outs which was frustrating.

Review collected in partnership with Best Western

Was this review helpful? Yes
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear hotel guest, Thank you very much for taking your time to evaluate our hotel. We are glad to hear that you enjoyed the stay with us, especially our good value for money and our central location. We are looking forward to welcoming you again. Your Centro Hotel Group Team More 

Bristol, United Kingdom
Level Contributor
121 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 12, 2015

This hotel is right by the main station with a tram way right outside. This makes it anything but tranquil! On the other hand the staff were friendly and helpful and the hotel was cheap. Very much no thrills but not unpleasant for a quick overnighter.

Was this review helpful? Yes
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear hotel guest, Thank you very much for taking your time to evaluate our hotel. We are glad to hear that you enjoyed the stay with us. We are looking forward to welcoming you again. Your Centro Hotel Group Team More 

Orenburg, Russia
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 4, 2015

I stayed long in this hotel and they give me good discount. Also breakfast was good. But the best thing is location - 3 minutes from central railway station. Supermarket is very close to hotel. Shopping centers are 10 minutes far. Room had balcony. Everything in hotel was not new, but for the price it is ok.

Was this review helpful? Yes
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear hotel guest, Thank you very much for taking your time to evaluate our hotel. We are glad to hear that you enjoyed the stay with us, especially our central location and the good value for money. We are looking forward to welcoming you again. Your Centro Hotel Group Team More 

Antwerp, Belgium
Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2015

A fantastique hotel close to railway station & good connections to airport and other public transport. If something would not be clear, the amazing receptioncrew will help you out 24/24. Free coffeesevice in the lobby. Perfect breakfastbuffet with also a verry kind crew. Roomprice......you have to be a bit lucky with that......prices go up & down, depending if there is... More 

Was this review helpful? Yes
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear hotel guest, Thank you very much for taking your time to evaluate our hotel. We are glad to hear that you enjoyed the stay wilt us, especially our friendliy staff. We are looking forward to welcoming you again. Your Centro Hotel Group Team More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

My first impression when I walked into the reception area was how small it was. Then going up to the room, again, I was rather uncomfortable by how small the elevator was. To get to our room, we have to go through 4 doors, which was a bit of a hassle when you're lugging huge luggage and 2 little boys... More 

Was this review helpful? Yes
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear hotel guest, Thank you very much for taking your time to evaluate our hotel. We are glad to hear that you enjoyed the stay with us. We are looking forward to welcoming you again. Your Centro Hotel Group Team More 

Hebden Bridge, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 19, 2015

Clean, comfortable, relaxed, OK beds, fine breakfast, very sound proof windows, so only hear the trams thunder by if windows open. All over fine relaxed budget place to stay. Not much more to be said than you could certainly do worse for the price in the UK!

Was this review helpful? Yes
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear guest, thank you for your review. We are very pleased that you were satisfied with your stay. Due to our central location it is unfortunately impossible to avoid that you will notice something possibly of the surrounding events. We would be happy if we soon may welcome you as our guest again! Sincerely, Centro Hotel Group - Team More 

Narbonne, France
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 21, 2015

Bedroom clean and quite comfortable, but its location, near the Düsseldorf Hauptbahnhof station, makes it very noisy... The staff is very friendly and helpful. The breakfast very good, and you can start your day with nice hot drinks 'on the go'. Would recommend it for the location: train, tube and tramway very close, and the town center is about 20... More 

Was this review helpful? Yes 1
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear guest, thank you for your review. We are very pleased that you were satisfied with your stay. Due to our central location it is unfortunately impossible to avoid that you will notice something possibly of the surrounding events. We would be happy if we soon may welcome you as our guest again! Sincerely, Centro Hotel Group - Team More 

Surrey, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 2, 2015

Basic rooms but very clean, great location very close to Dusseldorf Hbf. Reception staff, the guy was very pleasant and extremely helpful a credit to the company, the woman.... not so much... everything seemed like a chore for her not approachable at all! tram isn't that much of a problem if on 3rd floor upwards Would defy stay again!

Was this review helpful? Yes
Centro H, Leiter Gästebetreuung at BEST WESTERN Ambassador Hotel, responded to this review

Dear hotel guest, Thank you very much for taking your time to evaluate our hotel. We are glad to hear that you enjoyed the stay with us. We are looking forward to welcoming you again. Your Centro Hotel Group Team More 

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