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Mercure Hotel Duesseldorf Seestern

Certificate of Excellence
Fritz Vomfelde Strasse 38, 40547 Dusseldorf, North Rhine-Westphalia, Germany
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1 room 1 adult
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Mercure Hotel Duesseldorf Seestern
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219 Reviews from our TripAdvisor Community

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Ballyclare, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Nice hotel, not basic and yet not fabulous! Room was very clean and with a double bed however only gave me a single duvet and single pillow! Food in hotel is quite basic and middle of the road. However the customer service was appalling, starting with the checkin procedure to waiting in the restaurant for 20 mins at lunchtime to... More 

Helpful?
Thank Ian F
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Ian F., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Seestern. I am sorry that your experience did not meet your expectations in all areas of our hotel; please allow me to express my apologies. I´ll discuss your feedback about the restaurant with the restaurant manager to find solutions for... More 

Cassano d'Adda, Italy
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've been there for a four day stay for business. The hotel is OK, wifi free and working well, breakfast buffet ok. I did enjoy the restaurant for dinner, meat in particular. Personnel is friendly and professional

Helpful?
Thank Mario V
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Mario V, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Henrik Waldfried, General Manager More 

Antwerp
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly personnel and good breakfast buffet lots of choices of food. There's a gym with sauna but we didn't have the time to use it. The room was very neat and big enough. The location is quite good near to the metro or tram stop. We will surely go back.

Helpful?
Thank Rosario C
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Mercure Guest, thank you very much for your great review of our Mercure Hotel Düsseldorf Seestern! We are very happy that you enjoyed your stay with us and we hope that we can welcome you again soon! Best regards! Iris Nowatka, Resident Manager More 

Tilburg, The Netherlands
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

Have stayed quite some at this hotel. It is good, clean and efficient. Rooms are sizable, without being overly spacious, breakfast is great in variety and quality without being extravagant. Staff is friendly in a professional way. City center is 20 minutes and euro by taxi. You can also take the u-bahn. There is a good hot sauna and small... More 

Helpful?
Thank HoekLens
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Mercure Guest, thank you very much for your feedback regarding your stay at Mercure Duesseldorf Seestern! We are happy that you enjoyed your stay with us and we hope that we can welcome you back again soon! Best regards! Iris Nowatka, Resident Manager More 

DUBAI
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 10, 2015

I stayed in the very calm neighborhood of Dusseldorf - with family - Very good hotel for business stay. Food was supplied from outside as the hotel Restaurants didn't serve Asian food. Very good location , right in front the train station to dawn town city and

Helpful?
Thank PRATHAPA
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Mercure Guest, thank you very much for your feedback regarding your stay at Mercure Duesseldorf Seestern! We are happy that you enjoyed your stay with us and we hope that we can welcome you back again soon! Best regards! Iris Nowatka, Resident Manager More 

Gerrards Cross, United Kingdom
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 13, 2015

Stayed here for 2 nights for business. Hotel a bit out of the centre, but close to U-bahn and next to a tram stop going to central station. Room spacious and functional. Bed comfortable. Fine for a couple of nights.

Helpful?
Thank RobbieA1976
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Mercure-Guest, thank you for your feedback regarding your stay with us at Mercure Düsseldorf Seestern! I am happy that you enjoyed your stay and I hope we can welcome you again soon! Best regards, Iris Nowatka Resident Manager More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 26, 2015 via mobile

We stayed for a weekend and found it a nice, clean hotel with helpful staff. The U77 tram takes you from right outside the hotel into the Old Town most days and on a Sunday, you walk about 2 mins to catch the U76 tram. Please note that although the attractions, bars and restaurants are open on a Sunday, the... More 

Helpful?
Thank HRWish
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Mercure Guest, thank you very much for your feedback regarding your stay at Mercure Duesseldorf Seestern! We are happy that you enjoyed your stay with us and we hope that we can welcome you back again soon! Best regards! Iris Nowatka, Resident Manager More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 26, 2015 via mobile

Plain but clean rooms. Good breakfast spread. I found the Novotel restaurant next door to have a much better range for dinner. Convenient location for the team network. Lifts can be very busy when there is a tour group staying

Helpful?
Thank Blair W
shropshire
Level Contributor
127 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed September 18, 2015

This is a classic business hotel. Every thing works, the staff are efficient, the restaurant food is adequate but it will not stay long in your memory. So by all means stay here but use it as a functional base not a feature of your stay in Düsseldorf .

Helpful?
Thank vincec
Questions? Get answers from hotel staff and past guests. Ask a question

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