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Hotel Indigo Duesseldorf - Victoriaplatz

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Kaiserswerther Strasse 20, 40477 Dusseldorf, North Rhine-Westphalia, Germany
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Hotel Indigo Duesseldorf - Victoriaplatz
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Hotel Indigo Duesseldorf - Victoriaplatz
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162 reviews from our community

Traveler rating
    105
    49
    7
    1
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Helsinki, Finland
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great hotel just a quick metro ride from city center and traid fair / messe center. Hotel: Located in the fashion district I assume (not in that industry myself). Nice part of town, close to the river, metro and between the city and the airport. This is a re-branded hotel (not sure what hotel this was before), but it has... More 

Was this review helpful? Yes
Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear seen99countries, thank you for your review and being IHG Rewards Club Member! I already forwarded your great compliments regarding the staff to my Team :-) For our loyal members we always assign the best rooms, happy that you liked the garden view! I noticed for your upcoming stays this view as your preference. We are looking forward to be... More 

San Francisco, California
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was great; easy to get to from the airport and a nice walk to the main city center. The room was beautifully decorated and the concierge was very helpful. We enjoyed a great night's sleep here!

Was this review helpful? Yes
Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear Lindsay D, thank you for your great review! I will pass your comments to our concierge Lukas, thank you for that! Hope to have you back when you are in Düsseldorf! Have a great weekend! Katja Schnabel General Manager More 

Ann Arbor, Michigan
Top Contributor
61 reviews 61 reviews
58 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location In the center of town (Altstadt) and close the public transport (Strassenbahn). Quiet area with lots of birds outside (if you can imagine that) Check-in process Simple and quick. Booking was in order. Friendly and helpful staff. Room I was upgraded to a higher category room (thats what they told me). Very nice and spacious room with a luxurious... More 

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Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear kumarcheryl, thank you very much for your detailled review here at tripadvisor! We are very happy that you enjoyed our service, facilities and the upgrade. At the same time we have to apologize for the wifi inconvenience you had. Yesterday and today two technicians of the wifi company are in our hotel to scan all access points, level of... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at Hotel Indigo in March during a super busy week for Dusseldorf, where every hotel is booked for Prowein, and hoteliers don't need to bother as rooms are scarce. Well this hotel certainly knew how to take care of its guests from all over the world. I was first checked in to a room at the far end... More 

Was this review helpful? Yes 2
Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear Jane M, thank you for your review of your stay during the ProWein 2015 with us. It was a great pleasure to read your review and i only can say thank you for sharing your nice words with the community! :-) I also can announce that there will be a full check of our wifi system by the end... More 

boca raton, florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As ihg member we stay in a lot of hotels with family This hotel had enough room for 2 kids and this is a rarity in Europe At the front desk Julia was extremely helpful and gave us good tips for our day in dusseldorf The parking is safe and close Breakfast buffet has nice simple choices and kids were... More 

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Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear rsibia, thank you for your review and being loyal IHG Rewards Club Member! Families are very important for us and that´s why we planned a good solution for a convenient family room in the hotel. So happy that you all enjoyed the room so much!! I will forward your comments also to Julia and she will be more than... More 

Coventry, United Kingdom
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was swift and efficient, foyer and bar/lounge area very clean with restaurant behind bar. Room was clean, warm with all facilities inc. Mini Bar aavailable. Walk in shower was excellent. Room heating controls easy to use as it got too warm in the middle of the night. Needs more than 2 lifts to cover 5+ floors. Overall ,I... More 

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Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear techbink, thank you for your stay in our Hotel Indigo Düsseldorf-Victoriaplatz and as well for your nice comments! :-) We are very glad that you enjoyed your overall stay and the vibrant service of our staff! Please let us know if there is anything we can do better for you next time! Best regards Katja Schnabel General Manager More 

Lake Stevens, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

I have been to Germany many, many times, but this was my first stay in Dusseldorf. What a pleasant experience! The staff at the hotel were very pleasant and welcoming and the hotel was clean and centrally located. We were able to walk to the old town of Dusseldorf and see the sights . . . including the "World's Longest... More 

Was this review helpful? Yes 2
Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear Andrew P, thank you so much for your review and being IHG Rewards Club Gold Member! It´s great that you stay with us was refreshing and you liked the Indigo vibe :-) Thank you also for your comments regarding the breakfast. I will forward your review to our F&B Manager to do improvements. For the decor we can tell... More 

Costa Volpino, Italy
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 16, 2015

Very nice hotel brand new in the centre of Dusseldorf. It was my first time in Indigo hotels (part of the IHG group) and I have to say it was quite a pleasant accomodation in Dusselford. I was there for a business trip of one night only, however I had the occasion to enjoy the original interior design inspired to... More 

Was this review helpful? Yes 1
Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear EleKlerKOK, thank you very much for your stay at our Hotel Indigo Dusseldorf-Victoriaplatz. We are happy that we could inspire you to with our newly renovated and colorful rooms and that you liked the level of service of our team. We want to serve you the best quality at our restaurant and that´s why our assortment is not too... More 

Wetteren, Belgium
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2015

First of all, the Indigo is a nice hotel. Good beds, solid floor coverings, good bathroom equipment, ... But i write this review because something can be done on the hot breakfast items: first of all, it's not really hot. The hot items (scrambled eggs, bacon, ...) are in trays which are so unhandy to open (to big, opening sideways)... More 

Was this review helpful? Yes 1
Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear herman_blondeel, thank you very much for your valuable feedback! I´m sorry that the overall impression of our hotel got lacked by the quality of breakfast. I already forwarded your comments to our F&B manager and our head chef. You can be sure that we will take the necessary steps to improve on that. Please accept my apogolies and i´m... More 

Virum, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2015

We stayed at this hotel for three nights in November 2014. The service was amazing. We have rarely come across such a good and personally motivated service. The staff at reception were excellent: From check inn, to inquiries into good restaurant nearby and sightseeing request. We had booked a luxury room, which was excellent. Décor is somewhat special, but good... More 

Was this review helpful? Yes
Hotel Indigo D, Manager at Hotel Indigo Duesseldorf - Victoriaplatz, responded to this review

Dear Arendse P, thank you for writing your review here at tripadvisor! So happy to read that you had an enjoyable stay with us :-) I already shared your review with my team. Reviews like yours keeps us motivated to spoil our guests on the highest Level :-) Best regards Katja Schnabel & Team General Manager More 

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