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Hilton Duesseldorf

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George-Glock Strasse 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
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Hilton Duesseldorf
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Hilton Duesseldorf
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696 reviews from our community

Traveler rating
    197
    319
    128
    31
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38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton
Top Contributor
71 reviews 71 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was my second stay at the Hilton Dusseldorf and I found this one better than my first. I was upgraded to the executive level due to my gold status. the room was nice and comfortable. Nothing fancy but up to the Hilton standard. The executive lounge was also nice and had a very good breakfast. complaints? Not really but... More 

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Coolangatta, Australia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Hilton Dusseldorf is a stock-standard Hilton - comfortable and welcoming with excellent service. Rooms were spacious and comfortable - I was given one on a higher floor with far more panoramic views - the thought was nice but sadly the view was not (though I cannot blame the Hilton for Dusseldorf's aesthetic appeal). Breakfast was average with a limited... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Having booked an executive room (room 1012) for an overnight stay I was allocated to a room which backed on to the lift shaft. Every time the lift moved the noise was unbearable and the room vibrated. I could not sleep. I telephoned reception to ask for another room. The duty manager said that they are fully aware of the... More 

Was this review helpful? Yes 1
Gloucestershire
Top Contributor
145 reviews 145 reviews
27 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a very convenient hotel for public transport to Messe norde. The hotel itself has great staff, a superb executive lounge and wonderful food, breakfast in the main restaurant is particularly good. The executive lounge is really good with fantastic personal service, a joy to stay in a Hilton with such wonderful service. My only criticism is the executive... More 

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Friederike S, Front Desk Supervisor at Hilton Duesseldorf, responded to this review

What a lovely comment, thank you very much, Jambo39! We are delighted that you enjoyed your recent stay with us and look forward to hopefully welcoming you back very soon. Kind regards Markus Rapatz Director of Operations More 

New York City, New York
Top Contributor
64 reviews 64 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One thing to say about Hilton in Germany they are very efficient- got a room on the 11th Floor- good size, the bathroom is a little tight - overall good value, albeit unaffordable during a big show in the city. Staff was extremely friendly and helpful

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Friederike S, Front Desk Supervisor at Hilton Duesseldorf, responded to this review

Dear horstim, Thank you very much for your kind comments and for complementing our staff! We are delighted that you enjoyed your stay at Hilton Dusseldorf and look forward to hopefully welcoming you back very soon. Kind regards Markus Rapatz Director of Operations More 

Senior Contributor
43 reviews 43 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I got room 302 via pre check-in. The room is at the end of the floor and faces the main road. I did not hear the road, but some noise till 11pm and then 5am. Sounded like a ekevator, which was dar away. I had continous issues that the hotel did not find my United frequent traveller number although in... More 

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Friederike S, Front Desk Supervisor at Hilton Duesseldorf, responded to this review

Thank you very much for your comments, phitomcat. We are pleased that you generally enjoyed your stay and I apology for any inconveniences caused during your stay. We look forward to hopefully welcoming you back very soon. Kind regards Markus Rapatz Director of Operations More 

San Francisco, California
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 22, 2015

Hilton is my chain of preference for business travel. Rarely do their properties disappoint, and this one in Dusseldorf stood-up to the test. Our company has an branch office within e ten minute walk from this property, so the choice was easy. But if you're looking for a city-center location, this property is not it. The rooms are well appointed... More 

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Friederike S, Front Desk Supervisor at Hilton Duesseldorf, responded to this review

Dear Steve R, Thank you very much for your feedback.We are pleased that you enjoyed our AXIS Bar. We look forward to hopefully welcoming you back very soon. Kind regards Markus Rapatz Director of Operations More 

Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 19, 2015

Stayed here on business in November. A wee bit out of the way but nice hotel and only short taxi trip from Aldstat. Staff good, bar staff good (nice wheat beer on tap!). Excellent free WiFi in bar area (only reason I was in bar...honest). No complaints at all. Bit on the expensive side I would say but I was... More 

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Friederike S, Front Desk Supervisor at Hilton Duesseldorf, responded to this review

What a lovely comment, Jim M, thank you very much! We are delighted that you enjoyed your stay with us and look forward to hopefully welcoming you back very soon. Kind regards Markus Rapatz Director of Operations More 

Chester, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 18, 2015

Good clean hotel with reasonable facilities. Not a cheap tariff but wi fi rate was extortionate and unjustifiable in 2015. Reception service was friendly and knowledgeable. Pricing policy needs a rethink.

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Friederike S, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Tattenhall, Thank you very much for your comments and for complementing our staff. We offer all our guests complimentary Wifi in public areas and our Hhonors Gold and Diamond member also enjoy complimentary Internet in their rooms. We look forward to hopefully having another opportunity to welcoming you back. Kind regards Markus Rapatz Director of Operations More 

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2015

Honestly, nothing remarkable about this hotel, for good or for bad. Everything is clean and efficient, but they don't go out of their way to make it good service though. I would say a typical European business hotel. For example, an associate who promised to follow something up definitely let it slide. As I got moved in a couple rooms,... More 

Was this review helpful? Yes 1
Friederike S, Director of Operations at Hilton Duesseldorf, responded to this review

Dear t0t0t0t, Thank you very much for your feedback. I am very sorry that you weren’t completely satisfied with your stay with us and I apologize for any inconveniences caused. We hope to have another opportunity to welcoming you back. Kind regards Markus Rapatz Director of Operations More 

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