This is the only Hilton in Europe where I have not gotten upgraded to the executive lounge for Hilton Gold status. If you park in the parking garage you have to go on a scavenger hunt to find the Reception Desk. I got to walk through a convention center being disassembled and a dressing room or something with people staring...
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Dear guest,
Thank you very much for your feedback on you recent stay at the Hilton Dusseldorf. I am sorry to read that you had difficulties finding the front desk for check in. As you entered the hotel via our conference centre, please excuse that our signage was not visible for the reason of the CPD fashion show that took...
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Myself and my partner stayed in the Hilton Dusseldorf for three nights in February. We were checked in immediately by Alex, who was friendly and helpful, offering us advice about the local tram schedule into the centre of Dusseldorf, and giving us a map of the area.
The room we stayed in (704) was immaculate, and the bathroom, although small...
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Dear guest,
Thank you very much for your feedback on your stay at the Hilton Dusseldorf. It is a pleasure to read that you were satisfied with the services and friendliness of our front desk and AXIS Bar staff and that you appreciated our location and the spa area. We also very much appreciate your constructive criticism in regards to...
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We could stay here at a bargain rate, so for me it was excellent for the price we paid. However, if you pay the classic Hilton rate, you just get the classic Hilton experience, so then I would be slightly disappainted. (This is why I rate this hotel as "avarage", if "good" was an option, I would have picked "good")....
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Dear guest,
Thank you very much for your comments on your recent stay at the Hilton Duesseldorf. It is our pleasure to read that your stay was good and hasslefree and that you felt as valued guest.
We are looking forward to your next visit and until then remain
with kind regards
Your Hilton Duesseldorf Team
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I would say nothing was wrong during my stay. Personnel is very friendly and helpful. Hotel is clean, organized. Bar and restaurant, good breakfast buffet. Gym not very well equipped but still ok, with Sauna and solarium. Executive floor with a nice lounge, but also other floors have nice rooms. Service is ok. I will be back
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Dear guest,
Thank you very much for your review on Tripadvisor.com. We are glad you enjoyed your stay at the Hilton Duesseldorf and it is our pleasure to inform you that we will upgrade our gym during this year. As per Hilton standard we are obliged to renew our gym equipment on a regular basis.
We are looking forward to...
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I stayed at the property a year ago for one night. I arrived late, perhaps half past midnight. There was no one at the reception and I had to wait for 10 minutes after trying to get someone's attention from the back office to come out and help check me in. Otherwise the rest of the hotel stay was fine.
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Dear guest,
Thank you very much for your feedback on your stay at the Hilton Duesseldorf. We are glad you had a comfortable stay with us but at the same time apologize that we kept you waiting too long at our reception desk. Please be assured that we take our guests comments seriously and your comment prompted us to reinstate...
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We stayed at this hotel for 1 day. the location is in the business district, so it may not be a good choice for the old city area. It is located ~10min from the airport.
the hotel was very clean and nice. The room was little small, but it has everything it needs. I am a HH Gold, so they...
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Dear guest,
Thank you very much for taking the time to share your experiences on tripadvisor.com. We are glad that you enjoyed your stay at the Hilton Duesseldorf. Regarding our prices for parking we conduct regular surveys on our local market and would like to assure you we find ourselves to be competitive here. We are looking forward to welcoming...
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I stayed here at the end of December on a business trip and found the hotel fine for my needs. The location was great for me, close to the airport (free shuttle provided I believe) and convenient for me to visit my client.
Check in was efficient and prompt and I was upgraded to an executive room on account of...
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Dear guest,
Thank you very much for your kind comments on your recent stay at the Hilton Duesseldorf. We are delighted that you enjoyed your stay with and that you would visit us again when in the region. We are looking forward to you next visit.
Kind regards
Your Hilton Duesseldorf Team
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I stayed here twice in December, and it's difficult to fault the hotel in terms of services provided as a business hotel.
The rooms are comfortable, clean and have a modern fresh look to them. They have nice flat screen TV's with a decent choice of English channels, comfy beds and desk chairs, and fast internet.
Location is a good...
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Dear guest,
Thank you very much for your detailed feedback on your stay at Hilton Duesseldorf. We are glad you enjoyed the comfort of our rooms while staying with us in December, especially that you mentioned our Executive Rooms with access to our Lounge as good value for money. Our valued HHonors Gold and Diamond guests receive complimentary upgrades to...
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The location is very convenient to the airport, but it does require a taxi because the hotel does not provide a shuttle service. The staff was extremely courteous and helpful. I am Hilton Diamond, but did not get upgraded to the executive level the first night of my stay. The staff in the Executive Lounge was very nice and moved...
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Dear guest,
Thank you very much for sharing your feedback on your recent stay at the Hilton Duesseldorf via Tripadvisor. It is a pleasure to read that you enjoyed your stay with us and that you were especially satisfied with the service provided by our Execuitve Lounge staff. We are looking forward to another opportunity to welcoming you in the...
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The hotel is conveniently located with good service and a friendly staff. The check in was quick and the food at the hotel was quite pleasant too. As a non German speaker, i did not have any problems interacting with the staff. The only little complaint would be somewhat exorbitant charges for wifi internet access. For a business traveller such...
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Dear guest,
Thank you very much for your kind comments on your recent stayat the Hilton Dusseldorf. We are glad that you enjoyed your stay with us. In regards to you comment on the internet charges we are glad to inform you that we will provide free internet access in public areas of the hotel starting January 2012.
We are...
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