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Hilton Duesseldorf

GreenLeadersBronze level
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George-Glock Strasse 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
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1 room 1 adult
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Hilton Duesseldorf
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883 Reviews from our TripAdvisor Community

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Zeist, The Netherlands
Level Contributor
126 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel is located away from the city center, so more for business visitors. Reception and restaurant are good but room did not meet my expectations, the bathroom is way too small for a business hotel in this segment.

Helpful?
Thank SavertFamily
Antwerp, Belgium
Level Contributor
139 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here 2 weeks ago for a long weekend as a couple. We liked the hotel, but some things could be improved. - Staff: all staff members we met were friendly and helpful, not 'over the top' but then this is quiet normal in Germany. No complaints. - Room: the room was 'ok'. Not the most fashionable rooms in the... More 

Helpful?
Thank Delectatio
Anja R, Sales at Hilton Duesseldorf, responded to this review

Dear Delectatio, Thank you very much for your feedback following your recent stay at the Hilton Dusseldorf and we are pleased that you generally enjoyed your stay with us. It is only through guests taking the time to share their experience with us that we are able to maintain and improve the services our guests. Please accept my apologise for... More 

Denver, Colorado
Level Contributor
92 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I will start this review by saying this hotel is very clean and the rooms are very nice and the bar in the lobby is great! However this hotel did something to me I have never experienced at any hilton in the world. My job is in the fitness industry and I travel a great deal. After a presentation that... More 

Helpful?
Thank Tyler26
Anja R, Sales at Hilton Duesseldorf, responded to this review

Dear Tyler26, Thank you very much for your feedback. I hope you accept my most sincere apologies for the manner in which our Lounge team handled the situation and I do understand your frustration and disappointment. Please be assured that I am going to follow up with the team. I hope to have another opportunity to welcoming you back. Kind... More 

Antwerp, Belgium
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a business trip and the hotel is relatively close to the highway but you will need a car to get around. Check in was a bit hectic and the very young person at the desk seemed still to be learning. As a diamond member I did not receive any special welcome or upgrade but got access to... More 

Helpful?
Thank vogelsv
Anja R, Sales at Hilton Duesseldorf, responded to this review

Dear vogelsv, Thank you very much for your feedback. We are pleased that you enjoyed your stay with us. We are located 3 minutes away from public transport and to the Oldtown you just need to go 5 stations by tram. We look forwars to hopefully welcoming you back very soon, kind regards Mathias Busch General Manager More 

Warwick, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I decided to get away for a few days over Christmas and relax. I must say this hotel fitted the bill. I got a deal flight and hotel £320 including breakfast. ( Which was also fantastic ) The hotel and the staff were brilliant great service as you would expect. I used the gym the sauna every day took the... More 

Helpful?
Thank 13TedC
Anja R, Sales at Hilton Duesseldorf, responded to this review

What a lovely feedback ,dear 13TedC, thank you very much! We are delighted that you enjoyed your stay with us very much and look forward to hopefully welcoming you very soon. Kind regards Mathias Busch General Manager More 

Dublin, Ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel is located in a business park area but is close enough to the airport and city. Open plan bar beside reception is very plain and quite dark. Bedroom is fine. Tea and coffee facilities in the room. Breakfast is standard with egg chef available

Helpful?
Thank ProximoMaximus
Anja R, Sales at Hilton Duesseldorf, responded to this review

Dear AusDublin, Thank you very much for your comments. We are pleased that you generally enjoyed your stay with us and our location and look forward to hopefully welcoming you back very soon. Kind regards Mathias Busch General Manager More 

Hamburg, Germany
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's all you would expect of a Hilton Hotel. A nice lobby with a good bar. Well design, fresh and clean rooms (ok, some are a bit smaller...). Typical Hilton furniture - especially an excellent bed! The hotel is conveniently located with good access to the airport and west-bound freeways (perfect for visiting my customers between Düsseldorf and Aachen). It's... More 

Helpful?
Thank JJHamburg
Anja R, Sales at Hilton Duesseldorf, responded to this review

What a lovely feedback, thank you very much, JJHamburg! We are delighted that you enjoyed your stay with us very much and look forward to hopefully welcoming you back very soon. Kind regards Mathias Busch General Manager More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Hilton Duesseldorf is a hassle free experience, located between the airport and the city center. The staff is nice and friendly, the rooms are clean with comfortable beds. Overall the Facility has aged but my expectations have been met.

Helpful?
Thank Markus E
Anja R, Sales at Hilton Duesseldorf, responded to this review

Dear Markus E, Thank you very much for your review. We are delighted that you enjoyed your recent stay with us and that we could meet your expectations. We look forward to hopefully welcoming you back very soon. Kind regards Mathias Busch General Manager More 

Flagstaff, AZ
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had two rooms under a Diamond Honors Member reservation. One evening we sat in the Bar area with a group of about 10 people and one small child(1year old). After about 40 minutes the child started crying. We were trying to quiet her down immediately. It did not take more than 3 Minutes and we had one of the... More 

Helpful?
Thank grevenbroich
Anja R, Sales at Hilton Duesseldorf, responded to this review

Dear grevenbroich, Thank you very much for your feedback. Please let me begin by apologizing for the dissatisfactory experience you had. As you know from our reputation we operate to high standards and strive to exceed client expectations. I would like to thank you for providing me with the opportunity to discuss the feedback with you personally during your stay... More 

Sunderland
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 3 nights over new year after getting a really good deal through the Hilton honours app. The hotel is 10 minutes from the airport and €20 in a taxi. The hotel is in a bit of a business park so we didn't find anywhere you could just pop out to. That said the hotel bar was nice... More 

Helpful?
Thank Mimsharper
Anja R, Sales at Hilton Duesseldorf, responded to this review

Dear Mimsharper, Thank you very much for your comments and we are very pleased that you enjoyed your recent stay with us. We look forward to hopefully welcoming you back very soon, until then I remain with kind regards Mathias Busch General Manager More 

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