We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Duesseldorf

GreenLeadersBronze level
Hotel website
George-Glock Strasse 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Special Offer
Summer Sale - Save 30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Duesseldorf
Professional photos View all
Browse nearby
Hilton Duesseldorf
Add Photo

727 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    204
    329
    139
    32
    23
See reviews for
39
165
97
385
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (727)
  • Mar-May only
    (158)
  • Jun-Aug only
    (218)
  • Sep-Nov only
    (175)
  • Dec-Feb only
    (176)
All months
Istanbul, Turkey
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Not for family stay far far from city center..if you are for "messe" time there, you can not find any taxi and wait and wait and wait... breakfast buffet was good and rooms were ok. for anything you have to go to city by taxi and this is another expense..

Was this review helpful? Yes
Zurich, Switzerland
Top Contributor
56 reviews 56 reviews
48 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Lobby, bar, restaurant are up to date, so are the rooms. I have never seen a smaller bathroom in a 4* hotel. We had an issue regarding the very strange policy in this Hilton hotel to charge extra for access to the executive lounge, given our status. The staff at the front desk was friendly and professional although they could... More 

Was this review helpful? Yes
Indianapolis, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here many times. The hotel is clean and the staff great. Of all the Hilton hotels in the area (Cologne, Bonn and Dusseldorf) this hotel is by far the best in terms of staff performance and room quality. Only downside is the hotel is not located in the heart of the tourist area of the city but... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Friederike S, Front Office Manager at Hilton Duesseldorf, responded to this review

Dear Matthew D, Thank you very much for your comments. We are pleased that you enjoyed your stay with us and look forward to hopefully welcoming you back very soon. Kind regards Friederike Stecker Front Desk Manager More 

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

The staff at the front desk need serious service classes. The most unfriendly staff. I am a Hilton honors and always stay at Hilton. This was by far the worst. When we checked in they gave no information and when we checked out they didn't ask how the stay was.

Was this review helpful? Yes
Friederike S, Front Office Manager at Hilton Duesseldorf, responded to this review

Dear Barbhnatko, Thank you very much for your comments. I was concerned to learn that you were dissatisfied with our service and I apology for the disappointment caused on this occasion. Although our team makes every effort to render our guests' stay in the hotel as comfortable and hassle-free as possible, our efforts fail at times, as was obviously your... More 

The Hague, The Netherlands
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Having stayed a few times at this Hilton since our last visit, I was impressed with this stay. The hotel was full and at capacitiy and it was positive to see that service levels were sustained. We booked a Deluxe room and were upgrade to an Executive room. Both rooms are the same size and the bathroom was clean, well... More 

Was this review helpful? Yes
Utrecht Province, The Netherlands
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient and typical Hilton hotel. Clean and comfortable rooms, but not very large. Bathroom extremely small. Staff is attentive but not very warm. We did not receive any smiles during our stay. Parking space is available at the hotel and costs 23 euros per night. Breakfast was great! Open until 11:00 on Saturday and till 12:00 on Sunday. Hotel is... More 

Was this review helpful? Yes
Southend-on-Sea, United Kingdom
Top Contributor
160 reviews 160 reviews
63 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night on a lay over on the way home. It's a Hilton, food was better than normal, service ok, would have got a GOOD from me if they had not charged for wifi, GET WITH THE PROGRAM, WIFI MUST BE FREE! I will NOT stay at any hotel that failed to provide good free wifi.

Was this review helpful? Yes
florida
Top Contributor
70 reviews 70 reviews
20 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

best out of all the Hilton i stay in thru out Europe. wish i had stayed more than 1 day. but was nice VIP lounge was small but staff was great not a huge breakfast but good. had an upgraded room at it was great..

Was this review helpful? Yes
Canton of Basel, Switzerland
Contributor
17 reviews 17 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

As already known, it is our delight to chose the Hilton hotels for long or short stays. While travelling in the area, we have decided to stay overnight in Duesseldorf. Hilton was a very good choice as usually. Friendly and very professional staff... Very clean and beautiful room. Breakfast perfect. Thank you Hilton team!

Was this review helpful? Yes
London, UK
Top Contributor
53 reviews 53 reviews
46 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When staying in a hotel and then writing a review you have to think about what the hotel staff have to play with: The physical hotel itself, and the service. Short term there is not much the staff can do with the physical "hard product" hotel, and if there are flaws all they can do is make the best of... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

220 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (176)
Viewed
View from room (13)
Viewed
Bathroom (24)
Viewed
Room/suite (39)
Viewed
Dining (15)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Other (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Dining (10)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (2)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay