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Grand City Hotel Dusseldorf Koenigsallee

3.5 of 5
Luisenstrasse 42, 40215 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Four Points by Sheraton Central Dusseldorf)
Hotel amenities
Grand City Hotel Dusseldorf Koenigsallee
Ranked #66 of 237 hotels in Dusseldorf
3.5 of 5 stars 146 Reviews
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146 reviews from our community

What travelers say about this hotel
  • Good value(4)
  • Old town(3)
  • Shopping streets(3)
  • Very nice(3)
Traveler rating
    26
    64
    35
    15
    6
Only show reviews for Family (6) | Couples (28) | Business (41)
Date Rating
Helsinki, Finland
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 21, 2012 NEW

This hotel is not a luxury property nor does it purport to be one but what it is, is a comfortable and friendly hotel with some nice touches. The building itself is clearly old and the interiors of the building and rooms reflect this - but this is not a bad thing as they are also well maintained and clean,... More

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London, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 13, 2012

I arrived to the hotel at midnight and it looked gloomy, almost all the lights were off. Staff spoke little english so i had to communicate with signs! They dont have pick up service from the airport. Rooms are big with flat TV, mini bar and complementary cofee and tea. There is also asmall working area with a desk and... More

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Anne Wichert, Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
April 18, 2012

Dear guest, first we would like to thank you for taking the time to give us a feedback about your stay in our hotel. We would like to assure you that we talked to our employee to discuss your comments concerning your arrival and we are really sorry for the inconvenience caused. In our standard rooms we offer a basic... More

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Helsinki
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 6, 2012

Stayed 4 nights at this hotel with my family in beginning of April 2012. Very nice service, personnel was helpful and nice to us. Good breakfast with lots to choose from. The room was OK, although the carpet had holes and was quite old and dirty looking. Overall the room looked quite old, but we were surprised that they had... More

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See 3 more reviews by nam74 for Dusseldorf
Anne Wichert, General Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
April 18, 2012

Dear guest, Thank you so much for your feedback and the statement of your collected impressions. We appreciate that you enjoyed your stay in our hotel and that our employees made a difference in your stay with their service and their friendliness. Your honest comments concerning our room condition are really important for us and we thank you for your... More

Savannah, GA
Top Contributor
56 reviews 56 reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 20, 2012

Now, the staff here are lovely people, and the rooms are clean, so no need to avoid the place. It doesn't live up to it's star rating, as it's generally run down. And for goodness sake, they need to hire a bellman. Schleping up my luggage on my own after a long flight is not my idea of service. Also,... More

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Anne Wichert, Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
March 27, 2012

Dear Savannah, Thank you very much your your feedback and your honest words concerning your stay in our hotel. We are happy that our staff could make your stay a special one and that the friendliness of our team met your expectations. Our front office team would be happy to assist you to bring your luggage to your room so... More

newcastle
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 2, 2012

We were there as a group of 3 couples and everyone thought is was good value for money, staff were friendly and helpful, rooms were kept clean and tidy ( a bit road noise we were on the 2nd floor).Complimentary soft drinks and water in your minibar.Taxi back from the alstad aprox 5 euros, the only thing that let it... More

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Anne Wichert, Front Office Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
March 5, 2012

Dear detnewcastle, Thank you so much for your wonderful comments. We are really glad that our service and the friendliness of our employees met your expectations and that they made a difference in your stay at out hotel. Your comments concerning our breakfast buffet and the price are very helpful for us as we are implementing a new breakfast standard... More

Samara, Russia
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 29, 2012

In my opinion Grand city Hotel is a perfect and comfortable place for staying in Dusseldorf. I spent there only one night, but I could mark the location and room of this hotel. Grand City Hotel is situated in the city center, so easy to get different attractions – Königsallee, Downtown - AltStadt, river Rhine. My room was cozy and... More

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Anne Wichert, Front Office Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
March 5, 2012

Dear Samara, Thank you so much for your wonderful feedback and the statement of your collected impressions. We are really glad that our service and the central location of our hotel made your stay very comfortable. It will be a pleasure for me and my team to welcome you again in our hotel. Bets wishes from Düsseldorf, Anne Wichert Hotel... More

Glasgow, United Kingdom
Top Contributor
60 reviews 60 reviews
Reviews in 19 cities Reviews in 19 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed January 14, 2012

Stayed here whilst visiting friends in Dusseldorf for 3 nights. The hotel is in a great location, handy for trams and walking is easy in this city (as is taking cabs!). The staff were friendly, helpful and efficient. The room was clean, tidy and ideal for us to share. The bathroom was also good, the shower was excellent (I'm a... More

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See 5 more reviews by moosh B for Dusseldorf
York
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed December 12, 2011

This was a clean, very comfortable city centre hotel. The hand soap was in a wall dispenser ( another reviewer perhaps didn't see it!) the staff were all good at English as I don't speak German and were very helpful. We had breakfast included and was more than ample. There was free tea, coffee and soft drinks, a large flat... More

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Athens, Greece
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 5, 2011

It's a really average hotel in all that it offers. The location is nice and central if you need to stay close to the city center. The rest is ok with some things that could definitely be better like the quality of the furniture, the floor carpet (that was filled with stains) and the bathroom which didn't even have hand... More

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Moscow, Russia
Top Contributor
76 reviews 76 reviews
Reviews in 65 cities Reviews in 65 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 24, 2011

Very nice location 10 mins to city center and same 10 mins to central station. Quiet part of city, noone disturbs you during night. Nice price. Helpful reception. Free soft drinks for no-smokers. Useful ironing device in room and electric kettle. But 18 euro for breakfast is too much. Old building, small elevator. Rooms is quite old as well, floor... More

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Additional Information about Grand City Hotel Dusseldorf Koenigsallee

  • Four Points Central Dusseldorf
  • Four Points düsseldorf
  • Sheraton Dusseldorf
  • Four Points Dusseldorf
  • düsseldorf Four Points
  • düsseldorf Sheraton
Address: Luisenstrasse 42, 40215 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Four Points by Sheraton Central Dusseldorf)
Price Range: $

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Grand City Hotel Dusseldorf Koenigsallee
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