Hotel location is pretty bad. Hotel itself is pretty old and need some refurbishment. The lift is quite antique and everything has a '70's look. Funny things: minibar had just 4 free drinks (2 bottle of water, one coke and one orange juice). Should clients need additional drinks there's a machine in the reception selling drinks!!!! Rooms were "motel-like" but... more

Great location only 10 min walk to the bars and shops. very clean and tidy hotel. good breakfast. would recomend for a city break. friendly staff more

This hotel is a very functional, clean, city hotel that is within walking distance of the central train station and is not far from all the shopping and city life. There is also a tram stop conveniently located at the edge of the road providing for easy access to all parts of the city. The room I received was on... more

Paid 80 Euro incl. breakfast. Rooms are small i could barely pass along the bed on one side. But they are clean. There is a free internet station in the lobby. On the room, you need to buy an overpriced 1-hour or 30day pass from T-Mobile. So nothing in between which business travellers need. Breakfast was plentiful and well equipped.... more

This is the worst hotel we have ever stayed at by far. We had originally booked to stay for three nights but after the second night we had to leave because of the smell and the mold in the bathroom. We booked this hotel based on the Sheraton brand and as some have commented - it does not live up... more

I go to Dusseldorf regularly, and have settled on using the four points in the last few years, as I have always found it consistantly good. The last time I travelled, however, we had a serious medical crisis amongst our party, and the staff of the hotel, and particularly the general manager, acted impeccably, with great efficiency and understanding. As... more

I stayed one night I found the room very nice, it was new! The location is also quite convinient even if it is not in the center of the old town, but at a walking distance. I would definately goo back to this hotel more

I stayed at this property using my starpoints for 7,000 poins per night. What a waste! This is no better than a roadside motel. The bed was horrible!!!!!!!!!! Pillows were like gigantic economy class airline pillows that had been run through a meat grinder. The bed itself was like sleeping on car shocks. No mattress pad and the duvets were... more

I stayed here for 4 nights. It is an average hotel, being a 3 star equivalent. But the service made it an above average experience. The single room I had was compact but was fine (and included a bath tub, but not all rooms include this). The room was quiet and I have to say I slept very well here.... more