This is the worst hotel we have ever stayed at by far. We had originally booked to stay for three nights but after the second night we had to leave because of the smell and the mold in the bathroom. We booked this hotel based on the Sheraton brand and as some have commented - it does not live up... more

I go to Dusseldorf regularly, and have settled on using the four points in the last few years, as I have always found it consistantly good. The last time I travelled, however, we had a serious medical crisis amongst our party, and the staff of the hotel, and particularly the general manager, acted impeccably, with great efficiency and understanding. As... more

I stayed one night I found the room very nice, it was new! The location is also quite convinient even if it is not in the center of the old town, but at a walking distance. I would definately goo back to this hotel more

I stayed at this property using my starpoints for 7,000 poins per night. What a waste! This is no better than a roadside motel. The bed was horrible!!!!!!!!!! Pillows were like gigantic economy class airline pillows that had been run through a meat grinder. The bed itself was like sleeping on car shocks. No mattress pad and the duvets were... more

I stayed here for 4 nights. It is an average hotel, being a 3 star equivalent. But the service made it an above average experience. The single room I had was compact but was fine (and included a bath tub, but not all rooms include this). The room was quiet and I have to say I slept very well here.... more

We stayed at Four Points for one night, due to connection flight reasons. Hotel is very well located: 15 min by car to the airport (taxi costs aprox. 20 eur), 5 min walk from famous Konigsalle (all the shops and malls are here), and 10-15 min walk to historical center (old town). Although the rooms are quite small (normal fact... more

*I have stayed one night in this hotel, beacause our flight from Dusseldorf Airport was leaving early in the morning. *The room was really clean and tidy, but it looked more like a motel room (in this case a suite). 2 beds, a plastic shower, and a "living room" with 2 couches. *Location is great, in the middle of the... more

I took my mum here for a weekend break to the Christmas market. The twin room was spacious with a nice large bathroom. The breakfast buffet was excellent with really good choice. The hotel had all you really need - there's a small bar and rest area, and the staff are really friendly. Ok, its not the ritz, but it... more

Very clean,extremely courteous and friendly staff, breakfast was one of the best buffets we have seen in Euorpe. Easy walk from the train station. more