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All 242 Dusseldorf hotels

Mercure Duesseldorf Hafen

4.0 of 5 Hotel   |   Volmerswerther Strasse 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany
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Ranked #14 of 242 hotels in Dusseldorf
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
RectorsRetreat Jarrow
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358 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Jarrow
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Selected a mystery hotel with Last Minute. com and this is where we were booked into. I was not disappointed either, as others have said, fast check in was a real plus point after a day of travelling. Hotel was very clean and my twin room a decent size and although it was street facing, I did not find the... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear RectorsRetreat, we are very pleased to read your nice comments about our Mercure Hotel Düsseldorf Hafen, here on Tripadvisor. We do highly appreciate your effort to take the time to post your experience which is very important for us, in order to maintain our high quality and even improve wherever we can. We are happy to learn that everything... More

Bracknell, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had to stay in Dussledorf forgone night and choose this hotel based on the good reviews. I was not disappointed with the choice I made. 1. Check in was fast. 2. I asked if I could have a room not facing the street as I was worried the tramway would keep me up. I got a room on the... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear CocinelleUK, the entire team of the Mercure Hotel Düsseldorf Hafen is very happy that you chose our hotel based upon our good reviews, and that you could fully trust them and not being disappointed. Efficient checkin, nice room on the rear side of the hotel, Thank you ! We pride ourselves about the quality of our ingredients in our... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

I was there on a business trip with my boss so we book 2 single rooms. The hotel locate right in the junction of the road but we have no problem with noise. The room is small but well design to fit for single person stay. Nice bed and nice shower room. You can easily take a walk to Dusseldorf... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Suthipong, we have read your comments here on Tripadvisor for our Mercure Hotel Düsseldorf Hafen with pleasure. It is an extra effort to do this and we do highly appreciate it. We would like to take this opportunity to inform you about the fact that we offer 4 very different roomtypes which you can see in very much detail... More

Kota Kinabalu, Malaysia
Top Contributor
66 reviews 66 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 4, 2014

Stayed here for 1 night with friends after a week in Zurich and other part of Germany. First impression of hotel is spoiled during check in with a non smiling staffs which makes us feel entirely not welcome. In the midst of check in, we are caught with a group of a tourist who just got down from a bus... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Hotelier on Holidays, first we would like to thank you for having taken so much time to leave your comments about our Mercure Hotel Düsseldorf Hafen here on Tripadvisor. It goes without saying that we are not so pleased about the not so nice experiences you made upon checkin. We sincerely apologize for that. There is certainly no excuse... More

Mechelen, Belgium
1 review
5 of 5 stars Reviewed July 3, 2014

Excellent business hotel, spacious rooms, the maisonette rooms on the 4th floor are even better. There's a railway nearby which may create some slight noise for light and early sleepers. Carpark underneath the hotel. !5 minute walk to the Mediahafen where you find great places for food & drinks.

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London, UK
Top Contributor
98 reviews 98 reviews
93 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed June 28, 2014

Stayed for here one night on business. I booked a "quiet" room at the back, which was not cheap. Reception was friendly and quick. The room was quite large and had an iron and was well stocked with water. The WiFi worked pretty well as did the air con. Breakfast was good although the service could have been better. All... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Rabbitman, thank you for having taken the time to rate our Mercure Hotel Düsseldorf Hafen here on Tripadvisor. We highly appreciate your effort to do so, even if it does not always turn out completely positive for us. But it certainly helps us to discover possible weaknesses, like you mentioned the service at breakfast. Thank you for that. As... More

York, United Kingdom
Top Contributor
76 reviews 76 reviews
61 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 24, 2014

Stayed here for 3 nights on business in June. I booked a superior room with garden view and welcome gift but got neither. The welcome at reception was okay but not warm. I made my way to the annexe at the back of the hotel and across the car park, that I guess is the "garden". The view from my... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Eddie8105, thank you very much indeed for making such an effort to rate our Mercure Hotel Düsseldorf Hafen, here on Tripadvisor. We do highly appreciate this, since we know very well that it takes some time to do this. But please rest assured that we take every detail you mentioned, very seriously and that we, in case of things... More

Beijing, China
Top Contributor
51 reviews 51 reviews
31 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 13, 2014

Stayed in the hotel for 2 nights only due to a tight trip schedule. One of the better hotels during in our stay in eight hotels in Germany. 
 Breakfast was very good in the morning including good egg-station and excellent espresso machines. The check in was efficient and fast although there were many guests arriving at the same time... More

Review collected in partnership with Accorhotels.com

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear sweetgelato, what a nice surprise to read your very detailed comments about our Mercure Hotel Düsseldorf Hafen, here on Tripadvisor. You have obviously noticed so many great details that we will not go into further details. Just a big thank you from the entire team ! Also regarding your comment about the room on the first floor (we say... More

Dusseldorf, Germany
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 13, 2014

We've stayed in this hotel for 4 days in September 2013. We have rented a Maisonette Suite, which is very comfortable: 2 rooms on 2 levels with plenty of space. The breakfast and even the lunch are very tasty and diversified. The service was very friendly and the hotel has excellent quality and it's pet friendly as well. The hotel... More

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Canton, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 11, 2014

I thought the rooms were kind of small. I have stayed at the Hilton in the past, but it was booked so we stayed here. Nothing bad to say other than the rooms seemed small. The restaurant was good as well. Overall good location and would stay again.

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Additional Information about Mercure Duesseldorf Hafen

Address: Volmerswerther Strasse 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Duesseldorf Hafen 4*
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Also Known As:
Mercure Duesseldorf Hafen Hotel
Mercure Hotel Duesseldorf Hafen
Mercure Hotel düsseldorf

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#9 Romantic Hotel in Dusseldorf #9 Business Hotel in Dusseldorf #11 Luxury Hotel in Dusseldorf #12 Family Hotel in Dusseldorf
Hotel Class
Official Description (provided by the hotel)
The Mercure Hotel Düsseldorf Hafen, situated in Bilk, near the media harbor and government district, offers 160 air-conditioned and modern equipped rooms. All rooms have free Wi-Fi access and offering comfortable bedding, Flat screen with over 60 channels and a fridge. The hotel offers parking garage as well as sauna and fitness room. The Mercure hotel has easy access to nearby motorways alike to public transport due to the nearby tram stop “Voelklinger Straße”. ... more   less 
Number of rooms
160

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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