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All 240 Dusseldorf hotels

Mercure Duesseldorf Hafen

4.0 of 5 Hotel   |   Volmerswerther Strasse 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany
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Mercure Duesseldorf Hafen
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Ranked #11 of 240 hotels in Dusseldorf
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
bristolkevin Bristol
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323 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Bristol
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel and rooms which are well equipped and comfortable. Reception is efficient and friendly. Tram stop outside and booze shop next door to stock up! No spa on site but you can use the ghm over the road for free. Bar area good with nice bar outside.

Was this review helpful? Yes 1
London, England, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was a good hotel in a very good location as the train was right next to the hotel. We had to pay for the b'fast but didnt know till we checked out. We had to pay 50% in the end which was a bit annoying. Overall though the hotel was very good and staff was very friendly

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Saradindu_Das, thank you very much indeed that you took the time to rate our Mercure Hotel Düsseldorf Hafen, here on Tripadvisor. We are happy that you found the hotel and its location to be very convenient for you. We appreciate that comment. At the same time we do apologize for the obvious misunderstanding which occured with the breakfast not... More

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2014

My boyfriend and I stayed here in November 2013 and had a wonderful time. The rooms were extremely spacious, tidy and had a lovely big bed (my boyfriend and I agreed it was the best sleep we had had in a long time). The staff were really attentive especially when ordering drinks and at the buffet breakfast which would delicious... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Paigex, we are so happy that you gave our Mercure Hotel Düsseldorf Hafen such high ratings here on Tripadvisor. Of course we highly appreciate this since it keeps us listed in the very high ranking here and also helps us to further improve the product and services. We have indeed introduced a very special bed which is substantially above... More

South West London/Surrey
Top Contributor
117 reviews 117 reviews
71 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed March 8, 2014

Stayed here for just one night recently, and I absolutely made a good choice in choosing this hotel. Everything is clean and modern, rooms are spacious and immaculate. The bathroom especially was very nice, it was modern and well designed. Front desk staff are friendly and helpful. The dining room and bar are very nice also, breakfast selection was extensive... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear AFCW, how nice to read your pleasant and informative comments about our Mercure Hotel Düsseldorf Hafen, here on Tripadvisor. We certainly appreciate all your details about the interior of our hotelrooms, the friendlyness of our employees and the breakfast quality and presentation. This is always an excellent motivation for our team. Of course, we also appreciate your comment about... More

Contributor
17 reviews 17 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 8, 2014 via mobile

The hotel meets all expectation. Rooms look exactly the same as at official website. All is clean. If you don't mind to watch some movies before sleep you can do it for free or with fee (depending on film) Breakfast is superb. Even though the breakfast room is small you can find everything you want and even more. The selection... More

Was this review helpful? Yes 1
HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Duck T, great to read this wonderful comment about our Mercure Hotel Düsseldorf Hafen here on Tripadvisor. It makes us very proud that we obviously have done many things right. It goes without saying for us that our pictures on our website match the truth and we are well aware that this is unfortunately not always the case for... More

Bristol, United Kingdom
Top Contributor
56 reviews 56 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 29, 2014

Very clean, functional hotel with warm friendly staff. Good size rooms, comfortable bed and well equiped spotless bathroom. Excellent selection for breakfast. I did not eat in the evening, but the menu looked very good. Well positioned on tram routes and taxis.

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear PottingshedR, we enjoyed reading your very nice comments about our Mercure Hotel Düsseldorf Hafen very much here on Tripadvisor. We are happy that you found our rooms to be perfect and clean and certainly also our breakfast. Since this is the most important meal of the day, we do everything to make this perfect for our guests and we... More

birmingham
Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 15, 2014

This is a very nice hotel with friendly staff and an ideal location. It is right next to a train station and local bus runs outside which will take you to the centre. We got a taxi there from the airport which is between 22-25 euros. Staff always there to help which was nice and free sweets and cakes were... More

Was this review helpful? Yes 1
HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Stakiboo, so nice to read that you found our staff ,the services and the location of our Mercure Hotel Düsseldorf Hafen so great. We highly appreciate all the details of your comments here on Tripadvisor, as it helps us to further improve where we get kudos, and rethink where needed. You mention the public transportation around the hotel, which... More

Hof, Germany
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 11, 2014

That was a trip in the chrestmas time , the hotel is about 10m on foot from the main railwaystation , a very clean and well organised rooms , I may have no -ve thoughts about it , just it is a little bit far from the center.

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Tel Aviv
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 23, 2013

the room was nice, the stuff are very nice and helpful. they have bicycles for the guest for free and as the center is not far away and the city is plain its really comfortable to ride around with the bicycles. the only problem is the Stadtbahn, my room was with the street view so i really felt this train... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Shushush, it was very nice reading your comments about our Mercure Hotel Düsseldorf Hafen. We are of course very pleased to see that our staff members have been so helpful and courteous, which is obviously the most important thing for any hotel. We do offer indeed free bicycles for our hotel guests which are usually very well accepted, as... More

Oegstgeest, The Netherlands
1 review
4 of 5 stars Reviewed December 12, 2013

Rooms are very nice, make shure with the booking what is inclusive and what is not. My friends had parking includet but this was not confirmed in the booking. the drinks in the Restaurant are overpriced normal still water 0.75l 6 Euro, food is good.

Review collected in partnership with Accorhotels.com

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Mercure Duesseldorf Hafen, responded to this review

Dear Silvi1979, we are pleased to see that you took the time to rate our Mercure Hotel Düsseldorf Hafen here on Tripadvisor. We are glad to read that you found the room to be so pleasant. Of course you are right when you mention that guests should carefully read in their booking what is included and what is not, as... More

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Additional Information about Mercure Duesseldorf Hafen

Also Known As:
Mercure Duesseldorf Hafen Hotel
Mercure Hotel Duesseldorf Hafen
Mercure Hotel düsseldorf
Address: Volmerswerther Strasse 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Wheelchair access
Hotel Style:
#8 Romantic Hotel in Dusseldorf
#9 Family Hotel in Dusseldorf
#9 Luxury Hotel in Dusseldorf
#13 Business Hotel in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Duesseldorf Hafen 4*
Official Description (provided by the hotel):
The Mercure Hotel Düsseldorf Hafen, situated in Bilk, near the media harbor and government district, offers 160 air-conditioned and modern equipped rooms. All rooms have free Wi-Fi access and offering comfortable bedding, Flat screen with over 60 channels and a fridge. The hotel offers parking garage as well as sauna and fitness room. The Mercure hotel has easy access to nearby motorways alike to public transport due to the nearby tram stop “Voelklinger Straße”. ... more   less 
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