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Sheraton Dusseldorf Airport Hotel

4.5 of 5 Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
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Sheraton Dusseldorf Airport Hotel
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Sheraton Dusseldorf Airport Hotel
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529 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • Dutch first
  • English first
  • French first
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Senior Contributor
39 reviews 39 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights on business recently Staff very pleasant with, as you would expect, good English language. I had left my plug adaptor in the Uk and was dissapointed that they had none left at reception and i was advised to go back to the airport and buy one from the vending machine. I had no option but to... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Tony S, We would like to thank you for taking the time to share your kind comments following your recent stay at the Sheraton Dusseldorf Airport Hotel. We are very sorry about your disturbances by our music during your stay with us. We are always looking for ways to improve our service and your comments are invaluable to us.... More 

Shanghai, China
Top Contributor
64 reviews 64 reviews
48 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is truly in a great location if you need to be close to the Dusseldorf airport. No shuttle here but simply a 2 minute walk. Staff in the hotel are Friendly. But, the hotel is really very outdated. Red old carpets, brown walls ... Feels how like you are in a 1990 hotel in the Midwest of the... More 

Was this review helpful? Yes 1
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear 1234CN First of all we would like to thank you for your feedback on Tripadvisor and we highly appreciate your loyalty to Starwood Hotels and Resorts. We are delighted to read about your positive comments regarding the location of the Sheraton Dusseldorf Airport Hotel. I have shared your comments with the hotels management team. We look forward to welcoming... More 

Nagpur, India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nothing to complain when you are looking for airport hotel...right in Düsseldorf airport terminal with proper signage to hotel. Metro station is right below the hotel. Fast check in.staffs are very helpful to guide you about Düsseldorf City and how to reach there and also about metro train service.

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear sandipghosh88 We would like to thank you for taking the time to share your kind comments following your recent stay at the Sheraton Dusseldorf Airport Hotel. It gives us a great pleasure to hear that you were satisfied with your stay. We hope to welcome you back soon. Best regards Lambert G. Front Office Shiftleader More 

Shanghai
Top Contributor
87 reviews 87 reviews
86 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 20, 2015

Nothing much to talk about. Check-in was efficient. Rooms are clean though corridors to get there are long. The bar is uninspiring and no reasonable place available to smoke a cigar (outdoor under a tent - which was freezingly cold).. Breakfast should be better given the rather steep price. I enjoyed free internet because I signed up to their rewards... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear CKober Thank you very much for your feedback on Tripadvisor. We are very delighted to read that you enjoyed your stay with us. We will be sure to pass your feedback to our associates and to our Food & Beverage Manager. We hope to welcoming you back soon at the Sheraton Dusseldorf Airport Hotel. Warm regards from Dusseldorf Lambert... More 

Singapore, Singapore
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

Sheraton is an otherwise standard airport hotel. Situated on the roof of the multi-storey car park next to the terminal. What sets it apart is their roof garden where smokers can enjoy themselves. For cooler season, they have a make shift gazebo to protect us from the elements equipped with electric heaters and artificial grass turfing. Very dignified.

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear DerekGoh, thank you very much for your friendly feedback on TripAdvisor. I am delighted to hear, that you enjoyed your stay and our "Sky Garden". We are looking forward to welcome you again at the Sheraton Duesseldorf Airport Hotel. Warm regards, Franziska S. More 

Mumbai, Maharashtra, India
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 21, 2014

Had a night stopover a day earlier Of my flight from airport. Again conveniently located within the airport. Double Rooms were a small with less amount of space to move around the room. The breakfast spread was good and the service excellent.

Was this review helpful? Yes
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Rajesh R, thank you for your time and the feedback you wrote on Tripadvisor. As you already mentioned, our rooms are not a size of a suite but we tried to make the best out of the given space. I am very happy to hear, that you were pleased with our staff and the service we are providing. We... More 

Tehran, Iran
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 17, 2014

5mins walk from airport airport and good for those who wants to stay for 1-2 nights. rooms are normal for an airport hotel, clean and quiet. staff helpful, not very friendly but do not forget you are in Germany. Good if you want to hire a car, rent car companies parking are there and consider parking is an issue in... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear hmdgh, thank you very much for leaving your feedback on TripAdvisor. I am very sorry to hear, that you where not happy with the service and the friendliness of our staff. Please be assured, that our warm and friendly service towards our guests is number one prioriety for us. We are hoping, to welcome you again with our world... More 

Shifnal
Contributor
14 reviews 14 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 11, 2014

I stayed here some time ago and the hotel was tired and all a bit 70's. It's been refurbished since and is now really excellent. The quality of the room, bathroom, bed and bedding etc was first class. Very quiet for an airport hotel and a fantastic location if you are taking an early flight or arriving late - less... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear cw0866, Thank you for your positive review on Tripadvisor concerning your recent stay with us. We are glad to hear that you were able to enjoy our refurbished rooms und have shared your open words in our team. We hope to welcome you again at the Sheraton Duesseldorf Airport Hotel in the future. Warm regards from Duesseldorf, Christian B. More 

London, United Kingdom
Top Contributor
88 reviews 88 reviews
48 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed December 11, 2014

A short stay here - arrived late, left the next day. Considering it's proximity to the airport, my room was very quiet. The Hotel is modern and although the rooms are small, they are well-equipped. My only bug-bear was the shower head - it was very difficult to have a normal shower without being a contortionist!! The shower head kept... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear jammydodger0905 Thank you very much for taking the time to share your comments with us on Tripadvisor. It is our pleasure to read that you enjoyed the location of our hotel and our breakfast selection in our restaurant OTTO. We hope to welcome you back soon. Warm regards from Dusseldorf Lambert G. More 

San Diego, California
Top Contributor
83 reviews 83 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 30, 2014

Wasn't a bad place, we chose it because it was so close to the train stations and close enough to the airport for us to fly out of it in a few days. There isn't free wifi so we were disconnected from the world, breakfast is extra and the guy checking us in gave us the wrong reservation to begin... More 

Was this review helpful? Yes
Christian B, Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Cynthia W I would like to thank you for taking the time to share your kind comments on TripAdvisor. We are very pleased to read that you enjoyed your stay with us and that the location of our hotel was to your satisfaction. Warm regards from Dusseldorf Lambert G. Front Office Shiftleader More 

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Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#26 Luxury Hotel in Dusseldorf
#36 Business Hotel in Dusseldorf

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