We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Dusseldorf Airport Hotel

Certificate of Excellence
GreenLeadersGold level
Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sheraton Dusseldorf Airport Hotel
Professional photos View all
Browse nearby
Sheraton Dusseldorf Airport Hotel
Add Photo Write a Review

566 Reviews from our TripAdvisor Community

Traveler rating
    136
    282
    116
    22
    10
See reviews for
48
109
81
274
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (566)
  • Mar-May only
    (137)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (155)
  • Dec-Feb only
    (117)
All months
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed today NEW via mobile

The hotel was great!!!! The rooms were typical euro size but nice. The gym was ok kinda small The restaurant was ok Spg lounge was very nice But what really sold this place for me was that the day before I arrived I had celebrated my birthday. No big deal But upon arrival in my room was a birthday card... More 

Was this review helpful? Yes
Fort Myers Beach, Florida
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've stayed here before, nice consistent very good quality. Also easy when one has to be at the airport very early. Breakfast starts really early. Rooms are quiet and very clean. Staff has always been friendly and helpful. Only draw back, this seemingly German gimmick for wifi charges. Not all chains charge but this and some others still think it's... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Mr. Ben N We would like to thank you for taking the time to rate us on Tripadvisor. It gives us a great pleasure to hear that you were satisfied with your stay at Sheraton Dusseldorf Airport Hotel. I have shared your comments with the hotels management team and we have taken your comments on board. We hope to... More 

Miami, Florida
Top Contributor
71 reviews 71 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a great hotel for those who arrive late, or leave early for the airport. The location can not be beat – right across the arrivals level of the terminal. Get out of the terminal, cross the roadway, and the entrance to the hotel is in front of you. You have to take the elevator to the lobby floor,... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Ron B We would like to thank you for taking the time to share your kind comments following your recent stay at the Sheraton Dusseldorf Airport Hotel. It gives us a great pleasure to hear that you were satisfied with your stay. I will go sure that we share your positive feedback to our associates. Best regards from Dusseldorf... More 

Kissimmee, Florida
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in-transit between Italy and the USA, found the Sheraton Dusseldorf to be a wonderful solution giving us a comfortable night sleep without sacrificing good access to the airport. The hotel is modern, clean, and offers a number supporting services that would meet the needs of both the vacation and business traveler. The staff was very friendly and efficient... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Bill_Geog We would like to thank you for taking your time to write this review on Tripadvisor and we highly appreciate your positive feedback regarding our restaurant and the location of our property. We look forward to welcoming you back to the Hotel in the near future. Warm regards from Dusseldorf Lambert G. Front Office Shiftleader More 

Redondo Beach, California
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very pleased with the soundproofing of the room. I had a great jetlagged sleep. And yes there is coffee in the room. Additionally, my room rate included a grab and go breakfast from 3 AM until five-ish. The staff from the front desk to the restaurant is wonderful. When checking in, we got the cost of the Wi-Fi cleared up... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Hello Beachredondo, Thank you very much for staying with us and sharing your experiences online. It was our pleasure to be your host during your time in Dusseldorf, and we are more than delighted to read how much you enjoyed staying with us. This review makes our team very proud, as it shows one of our greatest strengths: our team!... More 

Scottsdale, Arizona
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have no issues with the quality of the property. The room was fine, the hotel restaurant was rather good in fact. Everything in the room worked quite well. As an SPG Gold member I was offered either free internet or 250 points at check in. I accepted the free internet but after many tries I could not login. It... More 

Was this review helpful? Yes
Belo Horizonte, MG
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 27, 2015

I would never expect a Sheraton at the airport to be that bad. Starting at the reception, staff was not friendly at all. We arrived very late 1 am, called room service to, order some food, and although the menu in the bedroom says is "late night" until 5 am, when I said I want some pasta he said he... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Renata C Thank you so much for taking your time to write this review. We are very sorry to read that you were not satisfied with the service you received in our property. We sincerely apologize for any disappointment caused. This is certainly not our usual standard. I have shared your comments with the hotels management team and please... More 

Fountain Valley, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2015

This hotel was a traveler's dream - get off the plane, grab the luggage, walk across to the hotel, collapse onto the most comfortable bed on our trip. Down the elevator to the train and into the city center. Although pricey - the breakfast buffet was excellent. Front desk was very helpful and loaned us an adaptor so we could... More 

Was this review helpful? Yes 1
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Kathryn C, Thank you so much for sending us your wonderful feedback and for choosing our hotel for your recent stay. We are happy to read that you had a great stay with us! Our team is always at your service to assist you with any future requests. I am happy to read your compliments regarding the quality of... More 

Antwerp
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed in this hotel recently, business trip say no more...very central, close to airport. Service was good but a bit cold. Hotel itselfs a bit outdated but still good. Very good value, good for an overnight stay. Would go back again.

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear John T Thank you very much for your positive feedback on Tripadvisor. We are very delighted to read that you enjoyed your stay with us. We will make sure to pass your feedback to our associates. We hope to welcoming you back soon at the Sheraton Dusseldorf Airport Hotel. Warm regards from Dusseldorf Lambert G. Front Office Shiftleader More 

Tonbridge, United Kingdom
Top Contributor
148 reviews 148 reviews
75 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed April 18, 2015

Prices for this hotel can vary tremendously, from reasonable weekend rates to skyhigh in the week! I found rooms to be fine but nothing special, the best things were the blackout curtains and no aircraft noise. However I wouldn't rate it much above a €50-60 room, so everything you pay on top of that is for the location. The location... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear BritBronco, We would like to thank you for taking your time to write this review on Tripadvisor and we highly appreciate your positive feedback regarding the location of our property. It gives us a great pleasure to hear that you were satisfied with our breakfast service. We will be sure to pass your feedback to our associates and to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

90 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (74)
Viewed
View from room (7)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (18)
Viewed
Dining (2)
Viewed
2:12
Videos (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay