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Sheraton Dusseldorf Airport Hotel

GreenLeadersGold level
Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
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Sheraton Dusseldorf Airport Hotel
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Sheraton Dusseldorf Airport Hotel
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540 reviews from our community

Traveler rating
    129
    271
    110
    21
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • English first
  • French first
  • German first
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  • All months
    (540)
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    (112)
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    (156)
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    (155)
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    (117)
All months
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night and the truth is that i wanted to stay more!!Luxurius and traveller friendly.The rooms where spacious,excellent bed quallity,bathroom with the nessecery amenities and ofcourse great breakfast.A great choice for travellers and very far away from downtown Dusseldorf.

Was this review helpful? Yes
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear George B, Thank you very much for your feedback on Tripadvisor. We are very delighted to read that you enjoyed your stay with us. We will be sure to pass your feedback to our associates. We hope to welcoming you back soon at the Sheraton Dusseldorf Airport Hotel. Warm regards, Franziska S. More 

Murg, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Top location for flying right in the airport. Clean, good service, very early brkfast - great buffet, very friendly. We did not hear any airplane noises! And we enjoyed just having to walk a few steps to get to the gate.

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Al S, thank you very much for your feedback an Tripadvisor. We are delighted to hear that you enjoyed your stay and we are looking forward to welcome you back again at the Sheraton Duesseldorf Airport Hotel. Warm regards, Franziska S. More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I used a lot of my SPG points to have a hotel at the the airport for my last night - well worth it! The staff were friendly and helpful. My room in the SPG Preferred Guest corridor was big enough for me and quiet; WiFi access was among the simplest I have experienced. The coffee machine in the room... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear RodneyfromLondon, Dear sandipghosh88 We would like to thank you for taking the time to share your kind comments following your recent stay at the Sheraton Dusseldorf Airport Hotel. It gives us a great pleasure to hear that you were satisfied with your stay. Regarding our coffee machine I will insure you that I will pass your feedback to our... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good solid hotel. Very easy walk to the airport terminal. Refurbished room was clean and comfortable. The room was quite small but suitable for a short stay. Sound proofing was also very good. Friendly staff and a good breakfast - ticks all the right boxes for an airport hotel. Would be happy to stay there again.

Was this review helpful? Yes 1
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear crb412, Thank you for your review on Tripadvisor. We are glad to hear that you were able to enjoy your stay at the Sheraton Duesseldorf Airport Hotel. We have shared you open words with our teams. We would be happy to welcome you again at our property. Warm regards from Duesseldorf, Christian B. More 

Cincinnati
Top Contributor
353 reviews 353 reviews
61 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My flight was early but they still had a room available at 9 am, giving me a chance to get a rest before going out. The hotel is right at the airport and train station, so getting around was easy. It was a few minute walk from the baggage claim and rental car office to the hotel, so can't get... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear LiketoeatCincinnati, We would like to thank you for your nice comment on Tripadvisor concerning your recent stay at the Sheraton Duesseldorf Airport Hotel. We would be happy to welcome you back at our property. Kind regards from Duesseldorf, Christian B. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

There was no tea in a refreshing set in the room, only a coffee. But a very nice lady at the reception desk told me that I can get one at the bar, free of charge. Localization was very important to me - just a few steps from the entrance to the airport. Next day I took off back home.... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear argal_pl, We would like to thank you for taking the time to share your kind comments following your recent stay at the Sheraton Dusseldorf Airport Hotel. It gives us a great pleasure to hear that you were satisfied with your stay. We hope to welcome you back soon. Warm regards from Dusseldorf Lambert G. Front Office Shiftleader More 

Senior Contributor
39 reviews 39 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 8, 2015

Stayed for 3 nights on business recently Staff very pleasant with, as you would expect, good English language. I had left my plug adaptor in the Uk and was dissapointed that they had none left at reception and i was advised to go back to the airport and buy one from the vending machine. I had no option but to... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Tony S, We would like to thank you for taking the time to share your kind comments following your recent stay at the Sheraton Dusseldorf Airport Hotel. We are very sorry about your disturbances by our music during your stay with us. We are always looking for ways to improve our service and your comments are invaluable to us.... More 

Shanghai, China
Top Contributor
64 reviews 64 reviews
48 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed February 7, 2015

This hotel is truly in a great location if you need to be close to the Dusseldorf airport. No shuttle here but simply a 2 minute walk. Staff in the hotel are Friendly. But, the hotel is really very outdated. Red old carpets, brown walls ... Feels how like you are in a 1990 hotel in the Midwest of the... More 

Was this review helpful? Yes 1
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear 1234CN First of all we would like to thank you for your feedback on Tripadvisor and we highly appreciate your loyalty to Starwood Hotels and Resorts. We are delighted to read about your positive comments regarding the location of the Sheraton Dusseldorf Airport Hotel. I have shared your comments with the hotels management team. We look forward to welcoming... More 

Nagpur, India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2015

Nothing to complain when you are looking for airport hotel...right in Düsseldorf airport terminal with proper signage to hotel. Metro station is right below the hotel. Fast check in.staffs are very helpful to guide you about Düsseldorf City and how to reach there and also about metro train service.

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear sandipghosh88 We would like to thank you for taking the time to share your kind comments following your recent stay at the Sheraton Dusseldorf Airport Hotel. It gives us a great pleasure to hear that you were satisfied with your stay. We hope to welcome you back soon. Best regards Lambert G. Front Office Shiftleader More 

Shanghai
Top Contributor
89 reviews 89 reviews
88 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 20, 2015

Nothing much to talk about. Check-in was efficient. Rooms are clean though corridors to get there are long. The bar is uninspiring and no reasonable place available to smoke a cigar (outdoor under a tent - which was freezingly cold).. Breakfast should be better given the rather steep price. I enjoyed free internet because I signed up to their rewards... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear CKober Thank you very much for your feedback on Tripadvisor. We are very delighted to read that you enjoyed your stay with us. We will be sure to pass your feedback to our associates and to our Food & Beverage Manager. We hope to welcoming you back soon at the Sheraton Dusseldorf Airport Hotel. Warm regards from Dusseldorf Lambert... More 

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