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Sheraton Dusseldorf Airport Hotel

Certificate of Excellence
GreenLeadersGold level
Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
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Sheraton Dusseldorf Airport Hotel
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Sheraton Dusseldorf Airport Hotel
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587 Reviews from our TripAdvisor Community

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Traveler rating
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    286
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey, England
Level Contributor
128 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A relatively small hotel all on one floor on the roof of the P3 parking garage in the middle of the terminal ring road, so just 50 metres for the terminal front door. Nice light and large comfortable rooms, good a/c, good TV, desk area, modern bathrooms and a view out onto a grassed terrace (with ducks/ducklings to add to... More 

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Glasgow, United Kingdom
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is one of the nicest airport hotels I have stayed at. The staff were very welcoming. Our room was large, well decorated with a fabulous bed. Our room had a view of a roof terrace, and we even had a little duck land outside our window. I hadn't expected such a nice view at an airport. There were many... More 

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London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The location is obviously great, a short walk from the terminal through the car park. Unfortunately this means the hotel doesn't bother to try very hard. Room is very tired, bedside light doesn't work, tiny bathroom. I also had probably the rudest most disinterested check in experience ever. Then I was given a choice of free internet, drinks voucher, or... More 

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Level Contributor
217 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I stayed here en route back to the US. We chose the Sheraton because of its airport location and we were glad we did. We literally walked out of the exit at arrivals and across the drive to the hotel. There were other hotels in the area, but the location probably saved us an hour getting into... More 

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London
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is situated above the car park directly at the front of arrivals. However, if you leave arrivals from any exit other than the one in the centre you will have to search for signs - I ended up walking through the car park as I couldnt find the entrance. Service on arrival was excellent and the room itself... More 

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Coventry, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here on a business trip layover. The service at the front desk was very good, very polite. The cost of the room was reasonable aswell, aircon worked which it doesn't for allot of German hotels i have visited. One drawback i find is that we were told about breakfast but at no point were we told it was... More 

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Manchester, NJ
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here overnight prior to our flight home. The only thing that kept this review from receiving a lower rating was the kind and professional staff who went out of their way to help us. The issue we had with this hotel is solely based on the infrastructure of the hotel. It was clear the building... More 

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Telford, United Kingdom
Level Contributor
172 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Make no mistake you can't get closer to the airport terminal than this. So, to get this proximity and the advantages that brings to a traveller, be prepared to make some compromises. Price and value are out of kilter unless you factor in the location. The public spaces and the bedrooms are looking a little dated and the ambience lacks... More 

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New Delhi, India
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Well if you are in Dusseldorf for a quick transition or a short term visit you might like this place. Near to the airport and the train station and of course the ease of locating the property. The only thing I dint like was the room size. It could have been a bit more specious owing to the brand image... More 

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London, United Kingdom
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For all the flags and pomp at the entrance to this hotel, there's no getting away from the fact that it's just an overnight hotel on top of a car park. The positives are that it's right on the airport so great for overnights just off the plane or for an early morning flight. I booked an executive room. Big... More 

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Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear counterintuitive, Thank you for sharing your experiences of your recent stay with us. We truly appreciate your feedback and regret that we were not able to satisfy you 100%. Please be assured Starwood Hotels & Resorts Worldwide and Starwood Preferred Guest strives to maintain the highest quality of customer service. I apologize if your experience has not been an... More 

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