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Sheraton Dusseldorf Airport Hotel

Certificate of Excellence
GreenLeadersGold level
Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
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Sheraton Dusseldorf Airport Hotel
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576 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (576)
  • Mar-May only
    (137)
  • Jun-Aug only
    (167)
  • Sep-Nov only
    (155)
  • Dec-Feb only
    (117)
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New Delhi, India
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Well if you are in Dusseldorf for a quick transition or a short term visit you might like this place. Near to the airport and the train station and of course the ease of locating the property. The only thing I dint like was the room size. It could have been a bit more specious owing to the brand image... More 

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London, United Kingdom
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For all the flags and pomp at the entrance to this hotel, there's no getting away from the fact that it's just an overnight hotel on top of a car park. The positives are that it's right on the airport so great for overnights just off the plane or for an early morning flight. I booked an executive room. Big... More 

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Nashville, TN
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the Sheraton at Frankfurt Airport and did not like it, so we were expecting a mirror image of that. WRONG. This hotel is clean, nice, has excellent staff, and even has an outdoor courtyard area with nice tables where you can sit outside and enjoy the evening. Excellent accessibility to the airport - just walk across... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear BobTennessee, thanks for checking in and taking the time to recommend us among the fellow TripAdvisor Community. Great to read that you could enjoy our hotel and it met your expectation as a airport hotel. Great Hotel to chose when you have a stop over in duesseldorf, as you have an excellent connection to the airport in front of... More 

Atlanta, Georgia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having dropped the rental car off in the multi-story parking lot it was not easy to find the hotel, I could see it but how to find the entrance was tough. You need to find the bridge from the departure hall to the public parking garage and then weave your way through and find the elevator to the top floor.... More 

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Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear UK_Expat5 ..., Thank you for giving us a moment of your time to share your feedback with us and Tripadvisor. At the same time I am very sorry that you had some issues to find us on top of the parking garage and that you could not enjoy our full breakfast buffet at 5 AM or the early bird... More 

Leicester, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Flew in from the UK mid evening. Hotel seemed ok. Had some food in the restaurant which was fine. went back to my room. TV didn't work, called reception, was told I had to move to another room half way across hotel, so had to repack bags. new room was ok but when the sink was running the drainage would... More 

Was this review helpful? Yes 1
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Richard321uk, I am really sorry that have you left our hotel with such a bad impression. Please be assured Starwood Hotels & Resorts Worldwide and Starwood Preferred Guest strives to maintain the highest quality of customer service. I apologize if your experience has not been an example of this and would like to assure you it was the exception,... More 

Cave Creek, Arizona
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Dusseldorf Sheraton while waiting overnight for our DUS to LAX flight. The hotel is directly across the street from the airport and could not be more convenient. The staff was friendly and our checkin was quick an pleasant. But what was truly amazing about this hotel is how quiet the rooms are. The... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Hello, Thank you for your overwhelming feedback, it was a pleasure to host you. firstly, thank you for your great feedback, I am looking forward to sharing it with my team. Great to read that you enjoyed your stay from check-in to check-out with everything that came with it. It seems like you could enjoy our benefits offered on the... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was great!!!! The rooms were typical euro size but nice. The gym was ok kinda small The restaurant was ok Spg lounge was very nice But what really sold this place for me was that the day before I arrived I had celebrated my birthday. No big deal But upon arrival in my room was a birthday card... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Hello, Thank you very much for staying with us and sharing your experiences online. It was our pleasure to be your host during your time in Duesseldorf, and we are more than delighted to read how much you enjoyed staying with us. This review makes our team very proud, as it shows one of our greatest strengths: our team! We... More 

Fort Myers Beach, Florida
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed here before, nice consistent very good quality. Also easy when one has to be at the airport very early. Breakfast starts really early. Rooms are quiet and very clean. Staff has always been friendly and helpful. Only draw back, this seemingly German gimmick for wifi charges. Not all chains charge but this and some others still think it's... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Mr. Ben N We would like to thank you for taking the time to rate us on Tripadvisor. It gives us a great pleasure to hear that you were satisfied with your stay at Sheraton Dusseldorf Airport Hotel. I have shared your comments with the hotels management team and we have taken your comments on board. We hope to... More 

Miami, Florida
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed May 26, 2015

This is a great hotel for those who arrive late, or leave early for the airport. The location can not be beat – right across the arrivals level of the terminal. Get out of the terminal, cross the roadway, and the entrance to the hotel is in front of you. You have to take the elevator to the lobby floor,... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Ron B We would like to thank you for taking the time to share your kind comments following your recent stay at the Sheraton Dusseldorf Airport Hotel. It gives us a great pleasure to hear that you were satisfied with your stay. I will go sure that we share your positive feedback to our associates. Best regards from Dusseldorf... More 

Kissimmee, Florida
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 20, 2015

We were in-transit between Italy and the USA, found the Sheraton Dusseldorf to be a wonderful solution giving us a comfortable night sleep without sacrificing good access to the airport. The hotel is modern, clean, and offers a number supporting services that would meet the needs of both the vacation and business traveler. The staff was very friendly and efficient... More 

Was this review helpful? Yes 1
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Bill_Geog We would like to thank you for taking your time to write this review on Tripadvisor and we highly appreciate your positive feedback regarding our restaurant and the location of our property. We look forward to welcoming you back to the Hotel in the near future. Warm regards from Dusseldorf Lambert G. Front Office Shiftleader More 

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