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Sheraton Dusseldorf Airport Hotel

4.5 of 5 Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
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Sheraton Dusseldorf Airport Hotel
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Sheraton Dusseldorf Airport Hotel
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Shanghai
Top Contributor
85 reviews 85 reviews
84 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Nothing much to talk about. Check-in was efficient. Rooms are clean though corridors to get there are long. The bar is uninspiring and no reasonable place available to smoke a cigar (outdoor under a tent - which was freezingly cold).. Breakfast should be better given the rather steep price. I enjoyed free internet because I signed up to their rewards... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear CKober Thank you very much for your feedback on Tripadvisor. We are very delighted to read that you enjoyed your stay with us. We will be sure to pass your feedback to our associates and to our Food & Beverage Manager. We hope to welcoming you back soon at the Sheraton Dusseldorf Airport Hotel. Warm regards from Dusseldorf Lambert... More 

Singapore, Singapore
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Sheraton is an otherwise standard airport hotel. Situated on the roof of the multi-storey car park next to the terminal. What sets it apart is their roof garden where smokers can enjoy themselves. For cooler season, they have a make shift gazebo to protect us from the elements equipped with electric heaters and artificial grass turfing. Very dignified.

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear DerekGoh, thank you very much for your friendly feedback on TripAdvisor. I am delighted to hear, that you enjoyed your stay and our "Sky Garden". We are looking forward to welcome you again at the Sheraton Duesseldorf Airport Hotel. Warm regards, Franziska S. More 

Mumbai, Maharashtra, India
Contributor
20 reviews 20 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 21, 2014

Had a night stopover a day earlier Of my flight from airport. Again conveniently located within the airport. Double Rooms were a small with less amount of space to move around the room. The breakfast spread was good and the service excellent.

Was this review helpful? Yes
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Rajesh R, thank you for your time and the feedback you wrote on Tripadvisor. As you already mentioned, our rooms are not a size of a suite but we tried to make the best out of the given space. I am very happy to hear, that you were pleased with our staff and the service we are providing. We... More 

Tehran, Iran
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 17, 2014

5mins walk from airport airport and good for those who wants to stay for 1-2 nights. rooms are normal for an airport hotel, clean and quiet. staff helpful, not very friendly but do not forget you are in Germany. Good if you want to hire a car, rent car companies parking are there and consider parking is an issue in... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear hmdgh, thank you very much for leaving your feedback on TripAdvisor. I am very sorry to hear, that you where not happy with the service and the friendliness of our staff. Please be assured, that our warm and friendly service towards our guests is number one prioriety for us. We are hoping, to welcome you again with our world... More 

Shifnal
Contributor
14 reviews 14 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 11, 2014

I stayed here some time ago and the hotel was tired and all a bit 70's. It's been refurbished since and is now really excellent. The quality of the room, bathroom, bed and bedding etc was first class. Very quiet for an airport hotel and a fantastic location if you are taking an early flight or arriving late - less... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear cw0866, Thank you for your positive review on Tripadvisor concerning your recent stay with us. We are glad to hear that you were able to enjoy our refurbished rooms und have shared your open words in our team. We hope to welcome you again at the Sheraton Duesseldorf Airport Hotel in the future. Warm regards from Duesseldorf, Christian B. More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
47 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed December 11, 2014

A short stay here - arrived late, left the next day. Considering it's proximity to the airport, my room was very quiet. The Hotel is modern and although the rooms are small, they are well-equipped. My only bug-bear was the shower head - it was very difficult to have a normal shower without being a contortionist!! The shower head kept... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear jammydodger0905 Thank you very much for taking the time to share your comments with us on Tripadvisor. It is our pleasure to read that you enjoyed the location of our hotel and our breakfast selection in our restaurant OTTO. We hope to welcome you back soon. Warm regards from Dusseldorf Lambert G. More 

San Diego, California
Top Contributor
83 reviews 83 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 30, 2014

Wasn't a bad place, we chose it because it was so close to the train stations and close enough to the airport for us to fly out of it in a few days. There isn't free wifi so we were disconnected from the world, breakfast is extra and the guy checking us in gave us the wrong reservation to begin... More 

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Christian B, Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Cynthia W I would like to thank you for taking the time to share your kind comments on TripAdvisor. We are very pleased to read that you enjoyed your stay with us and that the location of our hotel was to your satisfaction. Warm regards from Dusseldorf Lambert G. Front Office Shiftleader More 

London, United Kingdom
Top Contributor
77 reviews 77 reviews
70 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 25, 2014

Efficient as airport hotel, and ideal for an overnight stay between flights. Similar to other Sheraton Airport hotels I´ve been in Europe (Brussels, Frankfurt, Amsterdam), the hotel is very well located, directly at the terminal, very easy access, just 2 minutes walk. Simple hotel, clean, with efficient check in and check out, basic room, 4-star Sheraton standard, with basic ammenities,... More 

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Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Alvaro E, thanks a million for your great Feedback. As I can read from your comment, you are an experienced Sheraton Airport Hotel traveler. I am sorry to hear, that the mattress was to hard. But, just for your next visit, please let us know, because we just reveiced 40 new "sweet sleeper" beds. We are looking forward to... More 

Tokyo Prefecture, Japan
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2014

空港ビルからわずか2分、空港ビルには多くのレストラン(すし Kikakuも)やお店があり、遅くまであいているので便利。部屋も設備も水準以上の良いホテル。Adjacent to Dusseldorf Airport, just a couple of minutes from terminal building. Many eating (including Sushi Kikaku) and shopping place in the airport are open till late evening thus convenient.

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear bearfc1, thank you very much for your comments on TripAdivsor. A lot of guests think that there is not much to do around the Airport, but you gave some options and yes, we are very proud of our location and the short walk to the terminals. Thank you very much again, for your positive feedback and we are looking... More 

Molins de Rei, Spain
Top Contributor
58 reviews 58 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 12, 2014

The hotel is inside the airport, not close, inside. It means you can go by foot to check in directly from your room. In fact some self check in machines are available in the lobby and in the first floor entrance. Rooms are very quiet, charming, big. Bed is confortable and bathroom is big and fashion. I had upgrade to... More 

Was this review helpful? Yes
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear vanemoon, first of all thank you so much for your detailed comments and your feedback on TripAdvisor. What else can I say than thank you so much. It is great to hear that you enjoyed your stay at the Sheraton and had a good night sleep in our "Sweet Sleeper" beds. I hope this was not your last visit... More 

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Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#27 Luxury Hotel in Dusseldorf
#35 Business Hotel in Dusseldorf

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