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Steigenberger Parkhotel Duesseldorf

Certificate of Excellence
Koenigsallee 1a, 40212 Dusseldorf, North Rhine-Westphalia, Germany
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1 room 1 guest
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Steigenberger Parkhotel Duesseldorf
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257 Reviews from our TripAdvisor Community

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Traveler rating
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    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (56)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (69)
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London, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Wonderful hotel, well located at one end of Konigsallee. There is a small lake in front of the hotel and a large park, called the Hofgarten, just across the road. The rooms are well appointed and reasonably large for the price. The bar is friendly and efficient in the evening, with snacks available for late arrivals (as I was).

Was this review helpful? Yes
Carsten F, Geschäftsführer at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear 186338Gary, Thank you for your kind review. My team and I are happy to know that you have liked the Steigenberger Parkhotel Düsseldorf and we all hope that you will be returning soon. Best regards Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf More 

London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for two weeks as in Düsseldorf for business. The hotel is well located, being a short walk from the old town. Reception service is very friendly & efficient and on the whole, with some minor exceptions, the rest of the service was good. However hotel on the downside the bed was ridiculously uncomfortable; the (one) pillow has no substance... More 

Was this review helpful? Yes 1
Carsten F, Geschäftsführer at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Colin M, Thank you for your kind feedback and praise which is much appreciated. At the same time please accept my apologies for the inconvenience caused due to the children which were playing on the corridors. During your next stay we will be pleased to reserve a quiet room for you. Due to the fact that we are directly... More 

Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is by far the best hotel in the city. The location is SUPER. I enjoyed the small lake in front of the hotel and how everything is a few steps away. The service is very very beautiful and the staff are so friendly and nice. The rooms were just stunning and spacious. I do recommend it to all.

Was this review helpful? Yes
Carsten F, Geschäftsführer at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Marafi_Qa, Thank you for your kind review. My team and I are happy to know that you have liked the Steigenberger Parkhotel Düsseldorf and we all hope that you will be returning soon. Until then I remain with best regards Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf More 

Hong Kong, China
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 24, 2015

The Steigenberger Parkhotel is a nice properly located in Downtown Düsseldorf. Deluxe Room accommodation is very homely, boasting a living area with a sofa and two armchairs. The bathroom has a separate bath and shower. As we stayed in summer, the weather was hot; the air-conditioning system was unable to maintain a cool temperature inside the room and it was... More 

Was this review helpful? Yes
Carsten F, General Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear 6starluxus, Thank you for your kind review which is much appreciated. And apologies for the air condition in your room. Our chillers are back to normal now and run at full capacity. We look forward to welcoming you back and remain. With kind regards Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf More 

Wausau, Wisconsin
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

Superbly trained staff welcome you to the Steigenberger. This gem of a hotel is well appointed with a quiet elegance. Rooms are very comfortable and quiet. On site bar and restaurant are quite good. The location adjacent to the shopping district and river promenade makes it easy to enjoy the city.

Was this review helpful? Yes
Carsten F, General Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Cathleen, Thank you for your posting on this site. Your feedback is much appreciated and we look forward to welcoming you back soon. With kind regards Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf More 

Bonn
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 19, 2015

This hotel provided an adequate, comfortable stay...centrally located (ideal for shopping on the Kö) with a very attentive staff. The only downside was that the sauna area was being renovated due to fire damages. Excellent service in the bar and restaurant area.

Was this review helpful? Yes
Carsten F, General Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Violin-Me, Thank you for your kind feedback and we look forward to welcoming you back soon! Best regards Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf More 

2 reviews
4 of 5 stars Reviewed July 8, 2015

This is a very Nice Hotel for your holidays. The location is in the center of the city. The speed of Free WiFi is excellent. The room service food quality and variety is average. The staff are very friendly and are always ready to help

Was this review helpful? Yes
Carsten F, General Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Nada F, Thank you for your kind feedback which is much appreciated. I am sorry to hear that the menu of the roomservice was not as you expected. I look forward to welcoming you back soon and remain. Best regards Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf More 

Miami Beach
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 6, 2015

I really like the Steigenberger Parkhotel and wish I could give it a higher rating this time. It is a great old world European hotel, in a great location, close to the city and a park, and has usually not let me down. This was my second stay in the hotel and it also happened to be abnormally hot in... More 

Was this review helpful? Yes
Carsten F, General Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear FozzSoBe, Thank you for your prompt feedback. Again, we want to apologize for the inconvenience caused due to the technical failure of the airconditioning. We had some problems last week, but now it is resolved. At the same time please accept my apologies for the lack of service experienced with our front desk – an unusual occurrence. We sincerely... More 

Kildare
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 6, 2015

My husband, daughter and I stayed here overnight on a recent trip to mainland Europe. Unfortunately our baggage was lost en route and the hotel tried very hard on our behalf to retrieve it. Karin, Front Office Manager, was especially helpful. The rooms in this hotel are beautifully decorated with a large bathroom and white fluffy towels. Beds were comfortable... More 

Was this review helpful? Yes
Carsten F, General Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear joeleen, Thank you for your kind feedback and we look forward to welcoming you back soon! Best regards Yours, Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf More 

Naples, Florida
Level Contributor
292 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed June 10, 2015

The location of the Steigenberger Parkhotel was perfect for exploring Düsseldorf. The lobby was beautiful with fresh flowers, beautiful decor, and perfectly polished brass fixtures. Our room had a view of the modern buildings across the waterway. There was a feature in the room that allowed us to automatically close an awning outside of our windows keeping the heat out.... More 

Was this review helpful? Yes
Michael_Kain, Leiter Gästebetreuung at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear S D Naples, Thank you for your kind feedback which is much appreciated. I am sorry to hear that you had problems with the water pressure. I will inform the technical department to resolve this problem. I look forward to welcoming you back soon and remain. Best regards Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf More 

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