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Steigenberger Parkhotel Duesseldorf

5.0 of 5 Koenigsallee 1a, 40212 Dusseldorf, North Rhine-Westphalia, Germany
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Certificate of Excellence 2014
Steigenberger Parkhotel Duesseldorf
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Steigenberger Parkhotel Duesseldorf
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196 reviews from our community

Traveler rating
    74
    70
    33
    14
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
  • All months
    (196)
  • Mar-May only
    (37)
  • Jun-Aug only
    (52)
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    (59)
  • Dec-Feb only
    (48)
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Cambridge, UK
Contributor
17 reviews 17 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for business. Reception and breakfast staff friendly and attentive. I don’t speak German but had no issues. English was excellent with everybody I encountered. Bar prices slightly higher than I am used to but there are numerous various restaurants and bars within 5/10 minutes walk if you fancy it. Overall, a lovely hotel, within walking distance to a... More

Was this review helpful? Yes
Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear jamiexx, Thank you for your kind review. My team and I are happy to know that you have liked your stay at the Steigenberger Parkhotel Düsseldorf and we all hope that you will be returning soon. Until then I remain with best regards, Michael Kain General Manager Steigenberger Parkhotel Düsseldorf More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 11, 2014

The Parkhotel has that great service and that crisp waiters-in-waistcoat efficiency. Their breakfast is a great way to start the day. Located on the edge of the 'Alt Stadt' it is a good place to see history. However their wifi is expensive and unbelievably bad given the room rate for a single room. On the two occasions I have stayed... More

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Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Tim B, Thanks for your review and comment. Your feedback is much appreciated and the points raised have been addressed. We all here look forward to welcoming you back soon. With kind regards, Michael Kain General Manager Steigenberger Parkhotel Düsseldorf More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 13, 2014

I was in Dusseldorf in May for the Interpak and stayed at Steigenberger Park. The hotel looks great from the outside and maintained its status right into the room. Bedding and pillows are very comfortable and view from the windows are great. Location wise, it is very near a shopping area with prominent branded goods such as TODS, Brax, Basler,... More

Was this review helpful? Yes 2
Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear shfauziyahsm, Thank you for your kind feedback which is much appreciated. I am sorry to hear that you were not fully satisfied with our service in our restaurant. Please accept my apologies for this lack of service experienced. I look forward to welcoming you back soon and remain with Best regards, Michael Kain General Manager Steigenberger Parkhotel Düsseldorf More

Ruddervoorde, Belgium
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 27, 2014

It's a very nice hotel with a very friendly staff. Their breakfast is outstanding: different fresh (?) fruit juices to choose from, fresh fruit, all kinds of breads, smoked fish, cheese, etc. I certainly liked the fact they took care of our car, so that we don't have to look for a parking spot ourselves. The location is perfect, just... More

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Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Haissi, Thank you for your kind review. My team and I are happy to know that you have liked the Steigenberger Parkhotel Düsseldorf and we all hope that you will be returning soon. Our fresh juices are waiting for you! Until then I remain with best regards Michael Kain General Manager Steigenberger Parkhotel Düsseldorf More

Senior Contributor
43 reviews 43 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed August 22, 2014

Had a booking and when we came to check in they had no rooms, they told us we have only single where as we booked double, the front desk manager can't do anything and she don't even smile. Very bad service for a 5 star, their price at the booking was also so high.

Was this review helpful? Yes
Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear kabudhabi, I am deeply sorry that your experience at our hotel will not remain in good memory – thank you for sharing this and please do accept my apologies. It is indeed not our standard not to be able to fulfill the bookings of our guests and not to make our guests feel welcomed. Perhaps you will give us... More

bennekom
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 25, 2014

From the first moment you arrive at this hotel (by car) you experience excellence. The parking valet takes hold of the car quietly and efficiently. The reception desk is staffed by competent people and check in takes all of 2 minutes. We booked a standard room but what a pleasant surprise. Large well decorated , nicely furnished. Clean, very clean.... More

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Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Henk v, We are thrilled about your review – thanks a lot! Your kind comments have been shared with the whole team. We hope to see you return soon and remain. With kind regards Michael Kain General Manager Steigenberger Parkhotel Düsseldorf More

Dusseldorf
1 review
4 of 5 stars Reviewed July 13, 2014

Every time we go to Düsseldorf (once or twice a year) we stay at the Steigenberger Parkhotel. We appreciate the location next to Kö and Altstadt. Friendly service, nice rooms and after aquite a long period of construction work in front again an excellent valet parking service.

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Ralf G, Reading your review about the Steigenberger Parkhotel Düsseldorf as your “home” in Düsseldorf hotel makes us proud and we thank you for this beautiful posting. Looking forward to your return I remain. With kind regards Michael Kain General Manager Steigenberger Parkhotel Düsseldorf More

Northampton, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 6, 2014

The Steigenberger Parkhotel located in the centre of Dusseldorf has recently undergone significant refurbishment and an external front Terrance added to enhance the services available to its guests. This is 5star quality hotel delivers the service and comfort you would expect from the Steigenberger Group.The recent construction work developing ultra modern new buildings opposite is now completed and add to... More

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Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear Graham Anthony R, Thank you for your posting on this site. Your feedback is much appreciated and we look forward to welcoming you back soon. Kind regards Michael Kain General Manager Steigenberger Parkhotel Düsseldorf More

izeult
Top Contributor
64 reviews 64 reviews
34 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed July 1, 2014

I stayed here for work back in March this year and I was incredibly impressed. The hotel is obviously an old school hotel but it's been renovated tastefully and classically over the past few years I suspect. The restaurant/bar couldn't do enough for us in terms of meal options (my travelling companion is Vegan) and it was really tasty to... More

Was this review helpful? Yes
Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear izeult, Reading your review about the Steigenberger Parkhotel Düsseldorf as one of the nicest hotels you have stayed in makes us proud and we thank you for this beautiful posting. Looking forward to your return I remain. With kind regards Michael Kain General Manager Steigenberger Parkhotel Düsseldorf More

Lillestrom, Norway
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 30, 2014

One almost unbelievable event makes it difficult to review this hotel. Until late our last evening at the hotel everything was perfect. It started with a very friendly and professional check-in just half an hour after we made the booking. This is an old-fashioned grand hotel, but it has been refurbished recently. Our rooms were not very big, but very... More

Was this review helpful? Yes 1
Michael_Kain, Manager at Steigenberger Parkhotel Duesseldorf, responded to this review

Dear SDtraveller55, Thank you for your kind feedback and praise which is much appreciated. At the same time please accept my apologies for your experience in our bar and my late reply. In fact due to the construction work in front of our hotel, we had to face a mice problem that was just as inacceptable to us as it... More

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Additional Information about Steigenberger Parkhotel Duesseldorf

Address: Koenigsallee 1a, 40212 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Steigenberger Parkhotel Duesseldorf 5*
Number of rooms: 130
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Also Known As:
Steigenberger Parkhotel Duesseldorf düsseldorf
Steigenberger Parkhotel Duesseldorf Hotel düsseldorf

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