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Van der Valk Airporthotel Duesseldorf

Certificate of Excellence
4.5 of 5
Hotel website
Am Huelserhof 57, 40472 Dusseldorf, North Rhine-Westphalia, Germany
Van der Valk Airporthotel Duesseldorf
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Ranked #9 of 243 Hotels in Dusseldorf
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
lucis195 Gillingham, United Kingdom
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332 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
  • Russian first
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Gillingham, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Ideal location for airport, Old town Dusseldorf and surrounding villages. Executive Rooms a lovely size. Beds and pillows a little hard, and more sugar, milk should have been available (only one of each at present, but you have two coffee sachets and one tea bag).

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Innsbruck
2 reviews
4 of 5 stars Reviewed 1 week ago

Good hotel, reasonable rates, friendly staff. Tips for improvement would be a shuttle bus from/to airport. ...............................................................................................

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Kilkenny
Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is lovely, rooms, views, facilities (including great gym, saunas, steam rooms, etc) and restaurant were all good. However, for the rate I was charged I thought that there was something missing with the attitude of the staff, in particular the waitress in the restaurant. What I thought was missing was a wee bit of friendliness and cheer.

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WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear Guest, thank you for the comment. We are happy that you enjoyed the stay at our Hotel. Thank you also for the feedback of the Restaurant stuff we will check this. We are looking forward to welcome you again as our guest. Best regards Van der Vallk Team More 

Sonoma, California
Top Contributor
69 reviews 69 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel. First time. Usually used hotels right on the airport. This is a very short cab ride away. Big room. Quiet. Good food. Pleasant and quick service. Good bed and shower. Remote if you are a walker. A big uptick over the closer alternatives. Sheets need to be softer. Room needs an alarm clock. Elevators... More 

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WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear Guest, thank you for your comments. For us it is also importent to hear the negative comments from our guests. Other way we can not get better in our Jobs. So thank you for the informations, we will try to fix all the Problems you have listen. We are looking Forward to welcome you again, to Show you our... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

+ Great atmosphere, very clean and comfort hotel.wifi - The front desk is "slow" and they charged by mistake twice the breakfast(70€) and they did not even Say I am sorry!!! Probably they were not!!!!!

Review collected in partnership with this hotel

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WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear Guest, thank you for your comment. We can promise you that this is not our standart to Charge our guests twice. We are very sorry for the mistake. It would be a pleasure to welcome you again, so we can Show you how our reception stuff is working normaly. Best regards your Van der Valk team More 

Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2015

Being somewhat wary because of the harsh behavior of the taxi driver due to the low fare from the airport to the hotel I was pleasantly surprised. Pleasant and professional check-in procedure bringing me to the room very quickly which is very important arriving late im the evening. Checking out took somewhat longer but still within limits. The room on... More 

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WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, we appreciate that you took your time to share your experience with us. Your opinion is very important for us. Thank you for choosing our hotel for your Stay in Düsseldorf. It will be our pleasure to welcome you back at our hotel. Best regards, Van der Valk Team More 

Norwich, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 2, 2015

We have stayed at this hotel a few times now and in my opinion it gets better every time we stay. It is quite busy with business people and lots of events for companies, however as a couple we did not feel uncomfortable or neglected. The staff are professional but friendly and very helpful. It is interesting when staff recognise... More 

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WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, we would like to thank you for this nice Feedback. We really appreciate that you took your time to share your experience with us. Our staff is every happy and proud that you had a nice stay with us. It will be our pleasure to make your future stay another memorable one. best regards van der Valk Team. More 

Adana, Turkey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 1, 2015

I've spent two days in this hotel. Very smart and modern designed place. Especially it's restaurant was good. Staf's smiling was the best... I think this hotel brought to us luck at the business meeting. Location is perfect for the short business trips.

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WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, many thanks for your Feedback. Thank you also for choosing us as your hotel for your stay in Düsseldorf. We are looking forward to welcome you back at our Hotel. Kind regards, your van der Valk Team More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

I spent2 nights at that hotel and had some meetings there. The staff was very professional and willing to help. The room was big, new and with a nice design. The food was good. I will certainly go back. The only thing missing is a Shuttle from the airport like in Brüssels.

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WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you very much for your like at our Van der Valk Airporthotel Düsseldorf. Thanks for your time to give us a detailed feedback of your stay. We are very glad that you had a great time with us. It is very nice to hear that you like everything in our house. We will be happy to forward... More 

1 review
5 of 5 stars Reviewed February 23, 2015

We stayed at the Van Der Valk at Dusseldorf Airport on our way home from an extensive family get-together. When possible, we try to stay at one of their hotels because quality and service always seems to be their number one goal. This hotel was no exception! The foyer and lobby area were pleasing to the eye, the room was... More 

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WvdValk, Manager at Van der Valk Airporthotel Duesseldorf, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank das Sie sich Zeit genommen haben für Ihre freundliche Bewertung. Wir freuen uns das Sie... More 

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