We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ibis Dortmund West

Sorbenweg 2 | 44149 Dortmund, 44149 Dortmund, North Rhine-Westphalia, Germany
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Ibis Dortmund West
View Map
Add Photo Write a Review

168 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    26
    75
    38
    21
    8
See reviews for
28
48
21
50
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (61)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (39)
All months
Portsmouth, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Typical, if slightly dated Ibis hotel. Convenient for motorway network if travelling through. Staff a bit miserable! Room clean and bed comfortable. Car park is free and plenty of room. Site is on the edge of an industrial area. Fast food restaurants and supermarket nearby.

Was this review helpful? Yes
ibisdortmund, General Manager at Ibis Dortmund West, responded to this review

Dear guest, thank you for taking the time to write this positive review and give us an honest feedback about your stay. We are glad to read, that you have made good experiences and that you were satisfied by our product and comfort. If there were any missunderstandings with our employees I have to apologise. I look forward to welcome... More 

Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 1, 2015

It was and overall good experience. Had one of the best free wifi experiences. Budget hotel in a quiet place, with free parking. The staff was very friendly, and the food from the restaurant was quite nice. Recommend. The only thing is that it is a little bit far from the city centre, but with a car it is about... More 

Was this review helpful? Yes
ibisdortmund, General Manager at Ibis Dortmund West, responded to this review

Dear guest, thank you very much for your review. With pleasure we read your positive feedback and your impressions of our IBIS Dortmund West. Especially our free WiFi and 150 parking slots at the hotel are very often requested by our regular guests. We will forward your motivation to our team and thank you for your recommendation. I look forward... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 25, 2015

Nice hotel with a modern spacious room and a very comfortable bed. Hotel staff all very friendly and helpful. The hotel also has a restaurant and bar with snacks also available and an outdoor seating area.

Was this review helpful? Yes
ibisdortmund, Manager at Ibis Dortmund West, responded to this review

Dear guest, thank you for taking the time to write a review about your experiences. We are very pleased to read that you had a pleasant stay and about the positive feedback you gave us for our quality and servce. We are looking forward welcoming you again. Yours ibis Dortmund West More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 14, 2015

We had a pleasant stay in this hotel, The people in reception (in morning and in Late Evening) are really good and do speak English. they are helpful and always ensured that we have access to everything which are required for a International Travelers. We chose this place as this was very close to our office and customer location. 1)... More 

Was this review helpful? Yes
ibisdortmund, Manager at Ibis Dortmund West, responded to this review

Dear guest, thank you for taking the time to give us a feedback about your experiences. We are very pleased about your positive comment pointing on good service by our staff and we are glad that the circumstances with our temperature control could be solved directly. Nevertheless we will follow up your hints concerning the opening times of our bar.... More 

Madrid, Spain
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed April 9, 2015

Even if the advertised price is around 60 €, please note that if you arrive late in the evening you will be charged 150 € plus tax, for a single room without breakfast. For this price you get a very basic room in the middle of nowhere. Incredible. Small water: 3,5 euro. A rip-off which takes advantage of tired drivers.... More 

Was this review helpful? Yes
ibisdortmund, Manager at Ibis Dortmund West, responded to this review

Dear guest, thank you for taking the time to give us a feedback about your experience. We understand your point of view in this situation. It is not our aim to exploit our guests. Basically our rooms are starting at 55,00 EUR in low seasons. Nevertheless our pricing is a legitimate decision, influenced by the demand and the offers on... More 

Travelers are raving about these Dortmund hotels

Saint-Etienne-de-Crossey, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 25, 2015 via mobile

Horrible reception, no smile . Got a stinky dirty room that obviously needs renovation!The Restaurant was standard offer menu and basic service. Breakfast was low quality and low diversity. (My Basic earl grey tea missing! ) Never again! You pay less , you get less! I wonder if people working at reception have ever been to customer care training. Obviously... More 

Was this review helpful? Yes
ibisdortmund, Manager at Ibis Dortmund West, responded to this review

Dear guest, thank you for taking the time to write this review and telling us your experience concerning your stay. We apologise that you were not satisfied by our quality. Especially we will follow up happenings at our front desk as your details are against our attitude. Basically everyone is welcome and we care of your issues! We are sorry... More 

Cluj-Napoca, Romania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 22, 2015

We booked a room for 4 nights in October 2014 and it was perfect for us, adults. Very clean hotel, a quiet place, near a shopping area of the city. The staff was welcoming. Everything was ok, as we expected. We recommend this hotel to anyone who wants to visit the city.

Was this review helpful? Yes
ibisdortmund, Manager at Ibis Dortmund West, responded to this review

Dear guest, thank you very much for your review and your recommendation. We are satisfied that you enjoyed your stay and are looking forward to welcoming you again. Yours ibis Dortmund West More 

Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (10)
Viewed
Dining (6)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Dortmund hotels
2.4 mi away
ibis budget Dortmund West
ibis budget Dortmund West
#19 of 56 in Dortmund
3.5 of 5 stars 166 reviews
1.8 mi away
TRYP Dortmund
TRYP Dortmund
#13 of 56 in Dortmund
3.5 of 5 stars 115 reviews
2.3 mi away
Ibis Styles Dortmund West
Ibis Styles Dortmund West
#4 of 56 in Dortmund
4.0 of 5 stars 134 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Radisson Blu Hotel Dortmund
3.9 mi away
Mercure Hotel Dortmund Centrum
3.1 mi away
Days Inn Dortmund West
Days Inn Dortmund West
#38 of 56 in Dortmund
3.0 of 5 stars 50 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay