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Holiday Inn Express Dortmund

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Moskauer Strasse 1, 44269 Dortmund, North Rhine-Westphalia, Germany
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Holiday Inn Express Dortmund
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Holiday Inn Express Dortmund
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143 reviews from our community

Traveler rating
    36
    58
    44
    2
    3
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58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leeds, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Easy to find hotel, out of the centre but near enough to the town on the U-Bahn which is close by. Clean, nice rooms but the Hotel staff were amongst the most friendliest, helpful staff anywhere I have encountered. They made us feel very welcome. Good Beer in the small bar, and a decent continental breakfast. Also sighted in the... More 

Was this review helpful? Yes
Ralf B, Front Office Manager at Holiday Inn Express Dortmund, responded to this review

Dear 801Radz, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Patrizia Altinisik Operations Manager More 

Darlington UK
Top Contributor
50 reviews 50 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel as my son and I had booked the Dortmund Adrenaline Trip which is the football weekend in Dortmund. The package was booked through a German company called Best Travel and I was very pleased we chose this hotel. It is only about 10 minutes on the U Bahn into the city centre and the nearest station... More 

Was this review helpful? Yes
Ralf B, Front Office Manager at Holiday Inn Express Dortmund, responded to this review

Dear 27Jay, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Patrizia Altinisik Operations Manager More 

London UK
Top Contributor
122 reviews 122 reviews
94 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed February 21, 2015

Had a newly renovated room with modern decor which was completely different to the usual dreary HIE norm. Well located hotel and great for a few nights on a business trip. Good selection at breakfast. 10/10!

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Budapest, Hungary
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 10, 2015

The ideal hotel for short business stay. Close to the airport. Simple but clean room with all features you need. Breakfast is great and available starting at 6.30am even earlier if you wish. Parking is 6 eur per day, internet is free and working fine. All hotel staff is friendly and helpful.

Was this review helpful? Yes 1
Derby, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

Stayed over for one night on the way back from Berlin. The room was clean and comfortable with a good bed and clean bathroom. The man on the night shift in reception was also very helpful and his english was excellent. The bar was reasonably priced and the breakfast selection was much better than expected. The price was also very... More 

Was this review helpful? Yes 1
Ralf B, Manager at Holiday Inn Express Dortmund, responded to this review

Dear Guest, Thank you very much for providing us with your feedback. We highly appreciate your review and because of that we are concerned to improve our quality on a constant basis in order to increase our guest satisfaction. Best regards from Dortmund Ralf Birnstihl General Manager More 

leicestershire
Contributor
15 reviews 15 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 4, 2015

Really nice stay, comfy beds but pillows not so great, also me and wife had two single quilts on our double bed, neither of us liked it and me specially as it was harder work getting closer to wife if you know what I mean, we stayed 4 nights but was finally changed on last eve, breakfast can,t really be... More 

Was this review helpful? Yes
Ralf B, Manager at Holiday Inn Express Dortmund, responded to this review

Dear Guest, Thank you very much for providing us with your feedback. We highly appreciate your review and because of that we are concerned to improve our quality on a constant basis in order to increase our guest satisfaction. Best regards from Dortmund Ralf Birnstihl General Manager More 

Rotherham, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 13, 2014

Quite location near to tram for the City fare good value if you check the options.Reception Staff efficient and helpful and the rooms are Very Clean and Comfortable like the rest of the Hotel. Breakfast with good choice and quality and the tables were cleared as soon as vacated. Good Value with charged parking on site I must say this... More 

Was this review helpful? Yes
Ralf B, Manager at Holiday Inn Express Dortmund, responded to this review

Dear Guest, Thank you very much for providing us with your feedback. We highly appreciate your review and because of that we are concerned to improve our quality on a constant basis in order to increase our guest satisfaction. Best regards from Dortmund Ralf Birnstihl General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

Stopping for business for four weeks and I would like to say the staff a warm and inviting. The hotel is great place to stop, not far from the tram station to get into Dortmund centre. Breakfast has a great selection, the hotel will offer to make orders at a local takeaway which is great food. I would recommend this... More 

Was this review helpful? Yes
Ralf B, Manager at Holiday Inn Express Dortmund, responded to this review

Dear Guest, Thank you very much for providing us with your feedback. We highly appreciate your review and because of that we are concerned to improve our quality on a constant basis in order to increase our guest satisfaction. Best regards from Dortmund Ralf Birnstihl General Manager More 

Cambridge, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 14, 2014

The hotel is located on teh outskirts of Dortmund with easy access and good parking. The staff are really helpful and daily go the extra mile to make your stay more comfortable. Breakfast is provided and you can order a takeway to eat in the cafe if you wish. The hotel is just really good value for money and I... More 

Was this review helpful? Yes
Ralf B, Manager at Holiday Inn Express Dortmund, responded to this review

Dear Guest, Thank you very much for providing us with your feedback. We highly appreciate your review and because of that we are concerned to improve our quality on a constant basis in order to increase our guest satisfaction. Best regards from Dortmund Ralf Birnstihl General Manager More 

Cheshire
Top Contributor
200 reviews 200 reviews
30 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed October 29, 2014

This was ok overall but pillows very lumpy and uncomfortable. Staff friendly but room very small for 2 adults and 1 child. Breakfast was okay. Bar area lacked atmosphere and lighting very bright. Also ran out of sprite behind bar. Great restaurant across the way though:)

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Dortmund, responded to this review

Dear Pennyboots, Thank you for taking the time to express your thoughts and concerns. We are glad you liked the breakfast selections we offer and the friendliness of our staff. On the other hand, we would like to apologize for the shortfalls you have experienced. We take our guest comments very seriously and always strive to provide comfortable and friendly... More 

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