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Mercure Hotel Dortmund Centrum

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Olpe 2 | 44135 Dortmund, 44135 Dortmund, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dortmund)
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Mercure Hotel Dortmund Centrum
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143 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Booked the hotel with friends to attend the football match. Didnt have great expectations of dortmund but how wrong was i!! The hotel is in a great position being close to shops and restaurants and easy walk to trains and transport links.airport taxi was 25euros and quick. The breakfast was great,everything you could possibly want. Hotel staff very efficient and... More 

Was this review helpful? Yes
Mercure Hotel D, Feedback at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Dortmund Centrum and we are glad that you enjoyed your stay! It is always a pleasure to receive positive feedback and we will share your comments with our team. We are looking forward to see you again during the Christmas season. Sincerely, your team of... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed April 28, 2015

Had a excellent stay rooms very comfortable and spacious. Close to the square with plenty of bars and restaurants. The staff are friendly and very helpful. If your watching the football BVB it's walkable. Overall a great stay and would recommend it.

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Mercure Hotel D, Feedback at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, your detailed feedback to your recent stay and the time taken is highly appreciated. Great to know you enjoyed your time at our property and in Dortmund. We will share your comments with our team. We hope to see you again very soon. Sincerely, your team of the Mercure Hotel Dortmund Centrum More 

London, United Kingdom
1 review
4 of 5 stars Reviewed April 27, 2015

Great efficient service, worth calling them a few days before arrival if you have any queries. Also recommend booking far in advance for very reasonable prices. Hotel bar very good and showed German football highlights on TV Saturday night(I was with my 13 year old son , so bars/pubs in Dortmund a bit too boisterous!). Wi-Fi was excellent.

Review collected in partnership with Accorhotels.com

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Mercure Hotel D, Feedback at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your good feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,... More 

Antwerp, Belgium
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 24, 2015

This Mercure hotel (previously Park Inn) is a decent business hotel in the city center of Dortmund. It has a small private parking and large underground parking is at 3 minutes walk. Breakfast is good;?there is sufficient choice. Restaurants and shops are very close.

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Mercure Hotel D, Feedback at Mercure Hotel Dortmund Centrum, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Dortmund Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Berlin, Germany
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed April 19, 2015

A colleague told me it's the oldest hotel in Dortmund. May well be. Design and furniture are very out of date, but what is worse: housekeeping is negligent - took the tip eagerly but forgot a dirty cleaning cloth in the bathroom and did neither refill shampoo nor soap. When I arrived there were black hairs in the shower, and... More 

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Mercure Hotel D, Feedback at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Dortmund Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

Used the hotel for a football weekend. Travelled with 4 friends and stayed in twin rooms. Have rated as excellent as it was simply great value. 2 minute walk from central square with a few bars. (Wenkers good for football, but won't show Premier League if German football is on) Very close to a taxi rank Rooms very clean and... More 

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Mercure Hotel D, Feedback at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your good feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, your team of the Mercure Hotel Dortmund Centrum. More 

meerbeke
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 12, 2015

Friendly staff in both hotel and restaurant. rooms with queensize bed are not big but still comfortable. Very clean. Coffee machine with coffee pads and tea included in the room rate. Also a bottle of sparkling water. The breakfast deserves a hugh compliment ! Nice welness area (fitness and sauna) in the basement area which we have enjoyed very much.

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Mercure Hotel D, Feedback at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. With best regards, the team of the Mercure Hotel Dortmund Centrum. More 

Sofia, Bulgaria
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

We have stayed there only for 1 night but everything with this accommodation was great! Our room was very nice – clean with good bathroom and comfortable bed and good bed linen. In the room we had a small machine for coffee and tea, which is excellent for slow awakes :) and complimentary water, which is nothing much, but so... More 

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Mercure Hotel D, General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are very happy to realize you such a pleasant stay. Sincerely, Mercure Hotel Centrum More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 26, 2014

stayed for 3 nights dec 2014 what a perfect location both for the city attractions and the fantastic christmas market. on arrival the receptionist noticed from our details that it was my birthday so gave us coffees n biscuits on the house. the hotel is very clean, staff are very freindly and helpfull. the room was a little small but... More 

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Mercure Hotel D, Team at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you very much for your positive feedback! It was our pleasure to welcome you on the occasion of your birthday an we are happy to read you enjoyed your stay in Dortmund. Kind regards, the whole team of Mercure Hotel Dortmund Centrum More 

Bedfordshire, United Kingdom
2 reviews
5 of 5 stars Reviewed December 23, 2014

I am used to a family room being one room with beds squashed in everywhere. By way of contrast with previous sleepless experiences, this was absolute heaven! The family room at 65 Euros comprised of two huge bedrooms with king size beds and an ensuite in room with a great shower and air con. All very clean and great bedding... More 

Was this review helpful? Yes
Mercure Hotel D, Team at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, your feedback is highly appreciated! It is a pleasure to know, you enjoyed your time in Dortmund and at our property. Hopefully we are able to welcome you again soon. Kind regards, the whole team of Mercure Hotel Dortmund Centrum More 

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