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Mercure Hotel Dortmund Centrum

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Olpe 2, 44135 Dortmund, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dortmund)
Mercure Hotel Dortmund Centrum
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Ranked #9 of 56 Hotels in Dortmund
A recent review
5 of 5 stars reviewed 1 week ago
Swisster England
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130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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England
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Used the hotel for a football weekend. Travelled with 4 friends and stayed in twin rooms. Have rated as excellent as it was simply great value. 2 minute walk from central square with a few bars. (Wenkers good for football, but won't show Premier League if German football is on) Very close to a taxi rank Rooms very clean and... More 

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meerbeke
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 12, 2015

Friendly staff in both hotel and restaurant. rooms with queensize bed are not big but still comfortable. Very clean. Coffee machine with coffee pads and tea included in the room rate. Also a bottle of sparkling water. The breakfast deserves a hugh compliment ! Nice welness area (fitness and sauna) in the basement area which we have enjoyed very much.

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Sofia, Bulgaria
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

We have stayed there only for 1 night but everything with this accommodation was great! Our room was very nice – clean with good bathroom and comfortable bed and good bed linen. In the room we had a small machine for coffee and tea, which is excellent for slow awakes :) and complimentary water, which is nothing much, but so... More 

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Mercure Hotel D, General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are very happy to realize you such a pleasant stay. Sincerely, Mercure Hotel Centrum More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 26, 2014

stayed for 3 nights dec 2014 what a perfect location both for the city attractions and the fantastic christmas market. on arrival the receptionist noticed from our details that it was my birthday so gave us coffees n biscuits on the house. the hotel is very clean, staff are very freindly and helpfull. the room was a little small but... More 

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Mercure Hotel D, Team at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you very much for your positive feedback! It was our pleasure to welcome you on the occasion of your birthday an we are happy to read you enjoyed your stay in Dortmund. Kind regards, the whole team of Mercure Hotel Dortmund Centrum More 

Bedfordshire, United Kingdom
2 reviews
5 of 5 stars Reviewed December 23, 2014

I am used to a family room being one room with beds squashed in everywhere. By way of contrast with previous sleepless experiences, this was absolute heaven! The family room at 65 Euros comprised of two huge bedrooms with king size beds and an ensuite in room with a great shower and air con. All very clean and great bedding... More 

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Mercure Hotel D, Team at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, your feedback is highly appreciated! It is a pleasure to know, you enjoyed your time in Dortmund and at our property. Hopefully we are able to welcome you again soon. Kind regards, the whole team of Mercure Hotel Dortmund Centrum More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed December 4, 2014

We stayed at the hotel as it seemed to be close to the christmas market area. We found that it was ideal as it was only a few hundred metres away from there but not close enough to have hundreds of people about. The staff were very friendly and helpful. Ideal location for the main shopping area, bars and restaurants.... More 

Review collected in partnership with Mercure Hotels

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NNettstraeter, Team at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, your feedback is highly appreciated! It is a pleasure for us to know, you enjoyed your time in Dortmund and the stay at out property. Kind regards, the whole team of Mercure Hotel Dortmund Centrum More 

Rugby
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 30, 2014

My sister and I stayed here when we visited the Christmas market and found the hotel to be good value for money, clean, and in a central location. Would definitely use it as a base when we visit Dortmund again. Cost about 24euro in a taxi from the airport.

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Mercure Hotel D, General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Dortmund Centrum More 

1 review
4 of 5 stars Reviewed November 11, 2014

Perfect for a stop over when watching the football. Agree with some other reviews that you can still smell cigarette smoke in rooms from the past but good breakfast polite staff and 5 minutes from the tram station to go to the footy. 5 mins from central dortmund for loads of pubs and restaurants

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NNettstraeter, Team at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, your feedback to the recent stay is highly appreciated. In decembre we are going to renovate our smoking rooms, so all our rooms will be refurbished then. Hopefully we are able to convince you of the product during a future stay at our property. Kind regards, the whole team of Mercure Hotel Dortmund Centrum More 

Top Contributor
127 reviews 127 reviews
11 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed October 26, 2014 via mobile

I reserved this location as a Park Inn Radisson Hotel months ago. Imagine my surprise to find a Mercure Hotel in it's place. It only took a minute or so to see why Radisson abandoned it. The place is old, and still has the abhorrent, lingering odor of every cigarette smoked within it's walls. The facility is dismal, the staff... More 

Review collected in partnership with Microsoft Windows App

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Mercure Hotel D, General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Wolverhampton, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 5, 2014

This hotel is in a great location for sightseeing. It's just a short walk to the main pedestrianised area with its shops and cafe culture. The hotel has a tiny car park for short stays of an hour or so but valet parking to a local multi story is available. There is a small bar and seating area that shows... More 

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NNettstraeter, Team at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, your detailed feedback to your recent stay and the time taken is highly appreciated. Great to know you enjoyed your time at our property and in Dortmund. Thank you very much for the tip concerning our fire doors, we will definitely check our possibilities to improve this situation. Kind regards, the whole team of Mercure Hotel Dortmund Centrum More 

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