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A&O Dortmund Hauptbahnhof

Konigswall 2, 44137 Dortmund, North Rhine-Westphalia, Germany
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A&O Dortmund Hauptbahnhof
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A&O Dortmund Hauptbahnhof
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79 reviews from our community

Traveler rating
    17
    38
    12
    7
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ipswich, United Kingdom
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here a couple of times with our football team on weekend breaks to see Borussia Dortmund. The hotel is quite basic but very clean and the staff are very friendly and obliging, they've helped us out with maps and directions on both of our visits and even looked after our football tickets which were delivered to the hotel.... More 

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Brighton, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We used this hotel as a base for our stag party trip to Dortmund. Hotel was great. Perfect position. Clean and practical and bar stays open all night. 5 minute walk to main Square and all bars, nightlife and shops. Only 5 mins walk to station for footy.

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Skopje, Karpos, Macedonia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have double room and I was positively supresed of the lever of comfort and hiegene. Towels are changed daily and the beds are wery comfy and nice.I read some bad rewievs here so I expected much worse.It close to the main train and bus station,centar of the sity and everything you need.

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AO_Support, Leiter Gästebetreuung at A&O Dortmund Hauptbahnhof, responded to this review

Dear Elena, we are glad to read that you were satisfied with your stay in our hostel! Of course we will forward your comments to the local manager and his team- They will surely be happy to receive your positive feedback. Thank you very much for your review, we hope to welcome you again as our guest. Kind regards, Your... More 

1 review
1 of 5 stars Reviewed March 24, 2015

This has to be the worst kind of sleepover I have ever tried on a vacation, no service from the service desk, not willing to help afterwards regarding som forgotten stuff, and a staff who couldn't care less about service. At registration they were unable to find our booking and we had to wait for at least 30 minutes before... More 

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AO_Support, Leiter Gästebetreuung at A&O Dortmund Hauptbahnhof, responded to this review

Dear Emil, thank you very much for your feedback! We are very sorry that you were not satisfied with your stay at the A&O Dortmund. Of course we will inform the local manager about your experience and we will continue to monitor this issue, to ensure that it will not occur again. If possible let us know more details, you... More 

Travelers are raving about these Dortmund hotels

Bucharest, Romania
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 23, 2015

3 minutes walk from the Central Station. Good value for money - we paid 50 euro for one night, double room with bathroom. Everything was very clean, the bed, the towels, enough toilet accessories (soap and shower gel), hot water. We booked on booking and I it was written that check out starts from 7am. Fortunately, we had the pleasant... More 

Was this review helpful? Yes 1
AO_Support, Leiter Gästebetreuung at A&O Dortmund Hauptbahnhof, responded to this review

Dear Alina, thank you very much for taking the time to review the A&O Dortmund Hauptbahnhof. We are glad to hear that you enjoyed your stay with us. I will forward your comments to our local management team. As we are always striving to enhance the experience for our customers, your comments are really motivating and rewarding. Thank you! We... More 

London
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 18, 2015

This is going to be difficult to not leave anything out, but forgive me if there's a lack of detail, as the stench of feces lingers around the lobby-cum-restaurant/bar. Perhaps a challenger for worst aroma of the building, up against the stench of musty wet dog as you enter the glorious room on the second floor. The pictures advertised are... More 

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AO_Support, Leiter Gästebetreuung at A&O Dortmund Hauptbahnhof, responded to this review

Dear Mike, thank you very much for reviewing the A&O Dortmund. We are very sorry to read that you did not enjoy your stay with us. I will forward your complaints to the local management so we can improve our service. We hope that you could still enjoy your time in Dortmund. Best Regards, Your A&O Customer Support Team More 

Bridport, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 24, 2014 via mobile

The a&o Dortmund hauptbahnhof was the ideal place to stay for my wife and I. The hotel is cheap very clean and run by polite and efficient staff. We visited the xmas market which was situated in the town centre just a few minutes walk . We will definitely be going there again soon.

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AO_Support, Leiter Gästebetreuung at A&O Dortmund Hauptbahnhof, responded to this review

Dear guest, thank you very much for taking the time to review the A&O Dortmund Hauptbahnhof. We are glad to hear that you enjoyed your stay with us. As we are always trying to provide excellent customer service, your comments regarding our staff are especially rewarding. We will make sure to pass them on to the local management. We hope... More 

Telford, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 9, 2014

Came here to watch Borussia Dortmund, spent three nights in a four bedroom with three other mates. Nothing to complain about really, room was basic but fine, shower was good, bar downstairs was great, staff were helpful, perfect location. Only downside is that they only had one or two people at the reception at one time which means you do... More 

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AO_Support, Leiter Gästebetreuung at A&O Dortmund Hauptbahnhof, responded to this review

Dear guest, thank you very much for taking the time to review the A&O Dortmund Hauptbahnhof. We are very happy that you enjoyed your stay and were satisfied with our facilities and staff. However, as we are always striving to improve the quality of our services, I will forward your comments about the lack of staff at reception to the... More 

Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 30, 2014

When I stumbled across this place I just picked it as it was the cheapest! I was pleasantly surprised!! Friendly staff, very central location and generally not too shabby! Don't get me wrong very basic but you get what you pay for a I was more than happy.

Was this review helpful? Yes 1
Maribor, Slovenia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2014

We stayed here for 1 night. I liked the hostel, rooms were nice, also I liked that there was normal beds as well. Girl that was working there was also helpful, the only - is that after 5 am you cant buy no more alcohol.

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