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The Grey Hotel

Certificate of Excellence
Schmiedingstr 11 - 13, 44137 Dortmund, North Rhine-Westphalia, Germany
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1 room 1 guest
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86 Reviews from our TripAdvisor Community

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Traveler rating
    33
    35
    15
    1
    2
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6
20
10
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (20)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (26)
All months
Belgium
Level Contributor
219 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 1 week ago

You feel welcomed when after your trip you enter the hotel parking and find a reserved spot with your name on it. Front desk staff very friendly, check-inn quick and easy, nice room with some extra's (fruit basket, sekt). Great breakfast and – again – very friendly staff. Of course this isn’t a big chain, service is personal but facilities... More 

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Johannesburg, South Africa
Level Contributor
77 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Needed a bed and settled on The Grey due to central location, sensible price and cool website. It is not a bad little place with friendly staff, clean rooms and a nice breakfast buffet. For me there was quite a difference though between the cool website and reality. It started with the lift that takes one person and close to... More 

Was this review helpful? Yes 1
Naples, Italy
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Second time in Dortmund and second time at Grey Hotel, which is just 2 minutes away from the main station of the city and from all the shops. This time I travelled solo and reserved a single room. The room was quite big for a single use, had a balcony on the courtyard and the bathroom had a very big... More 

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Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 23, 2015

Stayed in a Double room that was modern and well designed with lots of space and fresh air. Room included coffee machine and a desk. The bed was very comfortable too. The only issue is the noise from the street but it stops at night. 2 mi. walk from city center and very close to restaurants too. Breakfast was also... More 

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Brussels, Belgium
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 9, 2015

I booked a room at the Grey Hotel at the very last minute but it was the right decision! An unassuming exterior, I was greeted warmly after a long drive and checkin was a breeze. The room is simple but impeccably clean and comfortable. Modern furnishings and plenty of light helped make the room feel airy and larger than it... More 

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Arbroath
Level Contributor
142 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed April 28, 2015

We visited the Grey hotel for a business trip and while the reviews on booking.com had raved about it I'm not sure I was convinced! Overall not a bad hotel but a single duvet on a king bed??? Confused me slightly and when I asked for a double they brought another single... Language barrier! The TV has one English Channel... More 

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London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 3, 2015

while at the hotel the shower head broke clean off. I was informed we would be charged for this, I refused as I did not break it, it was broken when we arrived. Today I discovered the hotel had charged me £37 taken out of my account, without my consent or knowledge. I emailed and was told this was for... More 

Was this review helpful? Yes 2
London
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 25, 2015

Stayed there for 4 nights in March. The hand held shower attachement was leaking badly when I used it and then fell off. The following day the receptionist told me she was charging us €15 for breaking it, I said we had not broken and were not payong for it. She was disbelieving and said she would need to discuss... More 

Was this review helpful? Yes 1
Köln
Level Contributor
93 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed February 24, 2015

Very nice hotel, nice atmosphere, great breakfast, clean rooms, big bathrooms, no carpet on the floor, amneties in the bathroom, rooms to the inner courtyard with balcony - and all that just for less than 100 € per night. That's a great deal. You don't have to book the hotel parking, there is a public parking next door that you... More 

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Germany+LA, CA
Level Contributor
121 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed February 7, 2015

I chose this hotel for the location (traveling by train, and going to a concert near the station - both not even a 5 minute walk). the staff is nice indeed, and the hotel reasonably clean (though when you take the strangely slow elevator, you get a good look through the glass at chewing gum and old leaves on the... More 

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