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Holiday Inn Express Koln-Mulheim

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Tiefentalstrasse 72, 51063 Cologne, North Rhine-Westphalia, Germany (Formerly Holiday Inn Express Mulheim)
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Holiday Inn Express Koln-Mulheim
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225 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Middletown, New Jersey
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stopped at this hotel on the way from Frankfurt to Amsterdam after an overnight flight. This is not a fancy hotel, the rooms are clean and basic, the breakfast very good and the location is right off the highway. However, we were having a bad day - our luggage had been lost, we were charged $400 more for our... More 

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JRZGRL862
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We traveled from the U.S. to Frankfurt via Berlin. After missing our connection, we arrived only to find our bags did not. To make matters worse, United couldn't even locate one of them. We stopped at the Holiday Inn for a one night stay. Ilona at the front desk helped us with contacting the airline, sending emails and faxes, and... More 

Was this review helpful? Yes
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Super friendly welcome on arrival, hotel staff very pleasant and accomadating. We requested a different room as ours smelled of stale smoke and it was done straight away... we thought the breakfast was really nice and refreshing. I brought my mam to cologne for the Christmas markets, and I found the location to be ok once you master the trams..... More 

Was this review helpful? Yes 1
MvC_9, General Manager at Holiday Inn Express Koln-Mulheim, responded to this review

Dear Guest, Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Mark van Coppenolle General Manager More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for a week while attending exhibition. 10 minute drive from Koln messed and very convenient for the tram station. Limited things to do in the evening but plenty a short taxi ride away. Room clean and tidy, good shower. Breakfast adequate, no food in the evening though. Would stay here again when doing an exhibition but if you are... More 

Was this review helpful? Yes
MvC_9, General Manager at Holiday Inn Express Koln-Mulheim, responded to this review

Dear Guest, Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Mark van Coppenolle General Manager More 

Reading, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just got back from a three night stay smooth easy late night check in. Requested non-smoking room however we were surrounded by smoking rooms which did not make sense. The smell in the morning was awful. I called reception to see why we in a smoking area having requested a non-smoking room. Maybe she smoked and didn’t realise that non-smokers... More 

Was this review helpful? Yes
MvC_9, General Manager at Holiday Inn Express Koln-Mulheim, responded to this review

Dear Guest, thank you very much for taking the time to tell us about your experiences while staying with us. With regret, I recognized that you have not been satisfied with our product. Please let me apologize ones again for any inconveniences. Only through the help of our guests, we are able to maintain the standard which we have set... More 

Frankfurt
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 29, 2015

This hotel is a standard Holiday Inn Express, so good but not great, with (usually) a good price/quality ratio. Personnel is friendly, rooms are very basic but functional, internet and breakfast are included. Not very convenient for visiting Cologne, as you need more than 30 min by public transport (bus or tram from Muehlheim) to access the city centre, but... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Koln-Mulheim, responded to this review

Dear pvhtravel, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It is nice to hear that you were satisfied with the accommodation value, friendly staff, complimentary internet access and breakfast. We regret that you were... More 

Bristol, England, United Kingdom
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 9, 2015

After having stayed in many HI Express around the world, we had a good idea of what to expect. The room was pretty standard - clean and comfortable. This was the first time we had stayed with a toddler, however and when we booked the room, we were not given the opportunity of specifying that we would need a crib... More 

Was this review helpful? Yes
MvC_9, General Manager at Holiday Inn Express Koln-Mulheim, responded to this review

Dear Guest, thank you very much for taking the time to tell us about your experiences about your stay with us. With regret, I recognized that you have not been satisfied with our service. You are right, we should be able to deliver excellent service all the time. Please let me apologize for any inconveniences. I have spoken to my... More 

Cookie081
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed April 15, 2015

The hotel itself is typical of the Holiday Inn Express chain and inclusive breakfast was really very acceptable. The hotel has a number of free parking spaces and then a car park which was beyond a barrier with a charge, the car park was lacking any really sense of security and it's only function seemed to be to add to... More 

Was this review helpful? Yes
MvC_9, General Manager at Holiday Inn Express Koln-Mulheim, responded to this review

Dear Guest, Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel. Best regards, Mark van Coppenolle General Manager More 

rishon le zion israel
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed April 11, 2015

The hotel is very far away from Cologne city center. You need to change two trams a nd to walk 10 minutes on foot. It is near a hospital and a highway. The rooms are tiny and breakfast is very poor without any vegtables and hot buffet. The recepcionist was quite unhelpful dont know how this hotel got 7.8 in... More 

Was this review helpful? Yes
MvC_9, General Manager at Holiday Inn Express Koln-Mulheim, responded to this review

Dear Guest, thank you very much for taking the time to tell us about your experiences. With regret, I recognized that you have not been satisfied with our product. Please let me apologize ones again for any inconveniences. Only through the help of our guests, we are able to maintain the standard which we have set for ourselves and to... More 

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