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All 281 Cologne hotels

Novotel Koeln City

4.0 of 5 Hotel   |   Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany
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Novotel Koeln City
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Ranked #41 of 281 Hotels in Cologne
A recent review
5 of 5 stars reviewed 3 days ago
Dieter B Volketswil, Switzerland
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736 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw, Poland
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent there 4 nights. Clean rooms. Good, various food for breakfast. Pleasant staff in front desk and bar. Bad things: right next to multiple lane busy street and little to far from old town, but You can live with that. Lucky for me I had room on the back side of the hotel. For the high speed WiFi You... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear focuscav, thank you very much for your 5 star voting here. We hope to have you with us again in the near future. Best greetings from beautiful Cologne. More

Luton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights w/c September 15th for work. Room was comfortable, albiet that the aircon was a bit weak. Asked to use an iron an ironing board during my stay - the iron was very cheap and it leaked water - a hotel chain of this calibre could afford something much better! 2 nights of hard potatoes in the... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear JeremyWUK, thank you very much for your detailed feedback. We apologize for the hard potato at your meal and we will check this today with our head of kitchen. The irons are new so we have to see what happened with them. Sorry about that. We hope to have you with us again and that you will give us... More

Rhyl
Contributor
15 reviews 15 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first visit to Germany and it was an absolutely gorgeous place to start in the beauuuuuuuuuuutiful Cologne...the hotel was pretty well situated, within walking distance to the City area to visit the Cathedrals, the river and a few museums. There were plenty of lovely bakeries, restaurants and nice bars close by, the only disappointment was the charge to park,... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear smithmandy77, thank you very much for your voting here. We are happy about your comments here and that you have had a pleasant stay with us. We looking forward to see you here again when you come back to Cologne the second time. Kind regards. More

Birmingham
Contributor
14 reviews 14 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I can not rave about this hotel enough. We drove to Cologne and arrived at 11am, over 4 hours before check in. I asked for early check in and was told I could check in immediately. I was also offered late check out free of charge and ended up checking out at 2pm the following day. The staff were wonderful... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Usmanhussain, thank you so much for your 5 star voting. It makes us happy to read your feedback and we will share it with our staff. Please tell your friends about your experience in our Novotel and visit us again soon. All the best for you and kind regards from Cologne. More

Perth SCOTLAND
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 10, 2014

This hotel is 25mins walk from main railway station and very near to the river and looks towards the marina. Rooms were clean and tidy, it had a kettle for making tea or coffee, which I really enjoyed using. If there was a fault I think the carpets need changing a bit "past it" but overall was a good hotel.... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear JIM8950, thank you very much for your nice feedback here. It makes us happy that you have had a pleasant stay with us. We hope we can host you again in the near future. Kind regards. More

liverpool
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 16, 2014

arrived by train,mid july,novotel,seems to be on v busy road,adjacent to harbour,,10-15 mins,out of cologne,not far from the chocolate museum,one of colognes,two attractions,public transport,seems to be non existant,but luckily for us,with the chocolate museum,being a 10 min,walk from hotel,we walked there,and caught the land train,into colognes other attraction,the cathedral,nr the train station,the hotel was average,but acceptable,the reception staff,were helpful,and spoke... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear roland c, thank you very much for your detailed feedback here at Tripadvisor. We apologize for any inconvenient you have had. We hope you will visit us a second time when you plan to come back to Cologne and we have the chance to serve you better than. Best regards. More

Wiesloch, Germany
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 15, 2014

We were three in the room. The sofa folds out to a bed making it easy to accommodate three people but still move around in the room during the day. The location is not on a direct s-bahn/u-bahn line, but a bus is only minutes away. Otherwise, the location was near the chocolate museum and the harbor. I am not... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear GJM202, thank you very much for your feedback here at Tripadvisor. Could you be so kind to provide us with your reservation details and send them to H3127-GM@accor.com? With this information we can check what happened. We apologize for the inconvenient. Best regards. More

Madrid, Spain
1 review
2 of 5 stars Reviewed August 10, 2014

We have been for a five days family journey and the hotel has a comfortable rooms for small children. Unfortunately the service in particular from waiter Fr. Müller needs to be improved, being less arrogant and without so very bad manners. On the other hand, reception clerks and other waiters try to make your days as better and friendly as... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear zamarriegot, thank you very much for your feedback that you also forwarded to me direct to me after check out. I would like to apologize for the bad impression you got about on of our staff. We will talk with here when she is back in the hotel this week. I will come back to you by mail soon.... More

Swindon, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

Very nice breakfast. Hotel very dog friendly. Polite and helpful staff. Great location. Enjoyed our stay. Looking forward to staying at the hotel again. Excellent car park, very secure. Hotels near catherdral

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Asha R, we say THANK YOU for your great feedback and we will share your comments with our staff. See you again in the near future. Best regards. More

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Additional Information about Novotel Koeln City

Address: Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Koeln City 4*
Number of rooms: 222
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Also Known As:
Novotel Koeln City Hotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Cologne
Cologne Novotel

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