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All 283 Cologne hotels

Novotel Koeln City

4.0 of 5 Hotel   |   Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany (Altstadt-Süd)
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Ranked #30 of 283 hotels in Cologne
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Ajesh K Doha, Qatar
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doha, Qatar
Top Contributor
74 reviews 74 reviews
46 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked five superior rooms for seven nights. Honestly, the hotel is reasonable quality. The reception staff were good except for one old lady. We had booked superior room which included free mini bar (2 beers, choc, soft drinks and water), free prem wifi and breakfast. However, we had to call and remind the staff to refill the mini bar... More

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bologna
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The lining is old. The whole furniture is old. The breakfast has a limited choice. The gym is ok, full of Technogym. Also the sauna is ok. Staff is friendly. Price is ok for what you get, but the sense of old stuff you have in the room is unfortunately not giving a pleasant experience.

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear enricocappelletti, thank you very much for your feedback here. We appologize for the inconvenient you have had. We hope that you will give us a second chance to make your impression bether. Best regards from Cologne. More

Stockholm, Sweden
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 14, 2014

We came late night, got a room pretty quickly which was nice, the staff was nice. Room was big but the carpet was stained in a lot of places and looked old. Ok beds and bathroom but the shower was a joke. Not worth the price in my opinion.

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Codatz, thank you very much for your feedback on Tripadvisor. We apologize for the inconvenient you have had. We hope you will give us a second chance when you visit Cologne again. Best regards from the Rhine More

Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 13, 2014

Business hotel 15mins walk from the centre. Not a scenic route but got a deal on the hotel. Tried to use the sauna one night but it was switched off so perhaps request to have it turned on in advance. Quite a spacious room with a sofa. Breakfast wasn't included so we went to a lovely cafe in town.

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Kate M, thank you very much for your feedback here. We hope we can host you again when you visit Cologne in the future. Best regards More

Semarang, Indonesia
Top Contributor
83 reviews 83 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 19, 2014

This time, I would like to share my recent experience in staying at Novotel Koeln City last month. I had booked two nights months before my stay in order to qualify for good rates. I didn't regret my decision this time. The hotel was nicely designed, simple but everything was functional. All the hotel staffs were responsive and apparently, they... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Bambang S, thank you very much for your kind feedback. It makes us happy that you have had a nice stay with us. We will forward it also to our staff. We hope to see you again in Cologne. Best regards More

Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 13, 2014

Pros: The hotel is just 15 mins walk away from the attractions. The rooms are quite big and very very clean (there was even a sofa in my room) The front desk employees are very kind . The breakfast and lunch buffet were quite wealthy, I really enjoyed the food Cons: The first day we had dinner in the bar... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Aysegul d, we are happy to read your comments here. Thank you very much for your feedback. We also forward it to our staff. May be we can host you again in Cologne. Best regards More

Mexico City, Mexico
Top Contributor
82 reviews 82 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 2, 2014

Close walking distance to downtown Really friendly staff, rooms are clean, enough space although we are talking about std space nothing huge or big Breakfast options are ok, even for kids Downside is that parking costs, charge is 15 euros per day, but to be fair, parking cost at downtown is way more expensive, just for 5 hrs I paid... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear okumare, thank you very much for your feedback here. We are happy to read that you have had a nice stay with us. We will also forward your feedback to our staff. May be we can host you again when you come back to Cologne. Best regards. More

Oxford, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 24, 2014

Great location, just 10 minutes walk from traditional and authentic German Restaurants/Beerkellers. The hotel was very well run with pleasant and attentive staff. Food at the bar was limited in range but fine (if you are there more than one night then go to a bar/restaurant). Taxi service very prompt when required - ideal for a business stay. room was... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear MDP 687, thank you very much for your nice feedback here. We are happy to read that you have had a pleasant stay with us. Best regards from Cologne. More

London
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2014

Very comfortable, clean and quiet room. Staff were efficient and friendly. Dinner in the bar was excellent. It is advisable to try to get a room at the back of the hotel as the front overlooks a busy road.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear David C, thank you very much for your kind feedback. We are happy to read that you have had a nice stay with us. We look forward to have you here again in the future. Best regards from Cologne More

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Additional Information about Novotel Koeln City

Also Known As:
Novotel Koeln City Hotel Cologne
Novotel Koeln City Hotel
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Cologne
Cologne Novotel
Address: Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Süd
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 Best Value Hotel in Cologne
#14 Luxury Hotel in Cologne
#16 Family Hotel in Cologne
#25 Business Hotel in Cologne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Koeln City 4*
Official Description (provided by the hotel):
The Novotel Koln City is located right on the Rhine River, close to the Old Town, the famous cathedral und several museums. Modern design and comfort characterise our 221 spacious rooms and seven meeting rooms. Explore the trade fair city or take it easy in the courtyard of our restaurant. Total relaxation awaits you on the 5th floor of this 4 star hotel where you can enjoy our gym overlooking the Rhine or a quiet moment in our sauna. ... more   less 
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