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All 281 Cologne hotels

Novotel Koeln City

4.0 of 5 Hotel   |   Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany (Altstadt-Süd)
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Ranked #40 of 281 Hotels in Cologne
A recent review
3 of 5 stars reviewed 1 week ago
JIM8950 Perth SCOTLAND
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719 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth SCOTLAND
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is 25mins walk from main railway station and very near to the river and looks towards the marina. Rooms were clean and tidy, it had a kettle for making tea or coffee, which I really enjoyed using. If there was a fault I think the carpets need changing a bit "past it" but overall was a good hotel.... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear JIM8950, thank you very much for your nice feedback here. It makes us happy that you have had a pleasant stay with us. We hope we can host you again in the near future. Kind regards. More

liverpool
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

arrived by train,mid july,novotel,seems to be on v busy road,adjacent to harbour,,10-15 mins,out of cologne,not far from the chocolate museum,one of colognes,two attractions,public transport,seems to be non existant,but luckily for us,with the chocolate museum,being a 10 min,walk from hotel,we walked there,and caught the land train,into colognes other attraction,the cathedral,nr the train station,the hotel was average,but acceptable,the reception staff,were helpful,and spoke... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear roland c, thank you very much for your detailed feedback here at Tripadvisor. We apologize for any inconvenient you have had. We hope you will visit us a second time when you plan to come back to Cologne and we have the chance to serve you better than. Best regards. More

Wiesloch, Germany
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were three in the room. The sofa folds out to a bed making it easy to accommodate three people but still move around in the room during the day. The location is not on a direct s-bahn/u-bahn line, but a bus is only minutes away. Otherwise, the location was near the chocolate museum and the harbor. I am not... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear GJM202, thank you very much for your feedback here at Tripadvisor. Could you be so kind to provide us with your reservation details and send them to H3127-GM@accor.com? With this information we can check what happened. We apologize for the inconvenient. Best regards. More

Madrid, Spain
1 review
2 of 5 stars Reviewed August 10, 2014

We have been for a five days family journey and the hotel has a comfortable rooms for small children. Unfortunately the service in particular from waiter Fr. Müller needs to be improved, being less arrogant and without so very bad manners. On the other hand, reception clerks and other waiters try to make your days as better and friendly as... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear zamarriegot, thank you very much for your feedback that you also forwarded to me direct to me after check out. I would like to apologize for the bad impression you got about on of our staff. We will talk with here when she is back in the hotel this week. I will come back to you by mail soon.... More

Swindon, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

Very nice breakfast. Hotel very dog friendly. Polite and helpful staff. Great location. Enjoyed our stay. Looking forward to staying at the hotel again. Excellent car park, very secure. Hotels near catherdral

Review collected in partnership with Novotel Hotels

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Asha R, we say THANK YOU for your great feedback and we will share your comments with our staff. See you again in the near future. Best regards. More

Norwich, United Kingdom
Top Contributor
108 reviews 108 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 7, 2014

There's nothing special to this hotel, but it was good for the night we were there. The staff were nice, the room was average & breakfast was adequate. We walked about 10-15 minutes to find some restaurants, but it was a nice walk along the river. Parking is underneath the hotel.

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Dani8369, thank you very much for your kind feedback. We hope to have you with us again in the near future. Best regards from the Novotel More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 3, 2014

Hotel was easy to find and has secure underground parking. Location on old wharf that is now converted to office and apartments. Room was a good size for 3 adults. Breakfast is well worth opting for, bags of choice and you will not be disappointed. Generally staff were great apart from one day at breakfast when staff were surly and... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear StuartM, it makes us happy to read your feedback. Thank you very much and also sorry for the inconvenient you have had at one day with breakfast time. We hope to see you again in the near future. Best regards from Cologne. More

West Yorkshire
Top Contributor
171 reviews 171 reviews
166 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed July 30, 2014

Stayed for 2 nights and found the hotel area, location and value for money good. Our room was on the rear of the building on the top floor and found it to be nice and quiet. Overall was pleased with the stay on what I paid & would return again at the right price. In my opinion the below are... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear copleycop, thank you very much for your feedback and the detailed informations. We apologize that you did not get your free drink as a Le Club Accor Hotels Platinum Member. Please be so kind and contact us with your reservation detail by mail to h3127-gm@accor.com. We would like to check the situation and benefit you. Thank you very much... More

Cambridge, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 29, 2014

We stayed for one night and found everything working, and in the right place. The bathroom was a little small, but all was clean with comfy beds. Parking is underneath, views are good, and the hotel generally gives a spacious feel, with decent decor. Everything is clean and I can't fault the check in and check out. Breakfast was abundant... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear AliceDove2012, thank you very much for your feedback here. We will share your comments with our staff and we hope that you will visit us again in the near future. Best regards from Cologne. More

Norway
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 28, 2014

As other Novotels, this offers clean and fairly new / newly-revamped interior, and are kid-friendly. Location is decent. It's easy to walk to the city centre (Kölnerdom), but it might be a bit too long and too many streets to cross for others. For those, there is a tram/metro stop a few blocks away. There are also few shops and... More

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hotel4you, Manager at Novotel Koeln City, responded to this review

Dear TPost, thank you very much for your kind feedback. We are happy to read that you have had a good time with us. Best regards from Cologne More

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Additional Information about Novotel Koeln City

Address: Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Süd
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Koeln City 4*
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Also Known As:
Novotel Koeln City Hotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Cologne
Cologne Novotel

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