We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 281 Cologne hotels

Novotel Koeln City

4.0 of 5 Hotel   |   Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany
Hotel amenities
Novotel Koeln City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Novotel Koeln City to your Saves list
Ranked #46 of 281 Hotels in Cologne
A recent review
4 of 5 stars reviewed 1 week ago
Gjeff_global
Write a Review

784 reviews from our community

Traveler rating
    200
    408
    146
    22
    8
See reviews for
336
162
53
163
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (784)
  • Mar-May only
    (169)
  • Jun-Aug only
    (212)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (234)
All months
Contributor
16 reviews 16 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

As other reviewers have mentioned, this hotel is a bit of a walk from the main train station at the Dom. However, with a little ingenuity an U-bahn train or a bus can be found that will get you much closer. The hotel itself was alright, staff were cordial although not friendly and the rooms were quiet and comfortable. The... More 

Was this review helpful? Yes
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Geoffrey H, thank you very much for the 4 star voting here. We hope we can host you again when you visit Cologne in the near future. Best regards. More 

Top Contributor
50 reviews 50 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Position wise, this hotel is quite a bit of a walk from the main train station - around 40min of walking if you don't feel like getting a taxi upon arrival... this means that it's a bit of a walk if you want to see the main attraction of Cologne - the Cathedral! The hotel is nicely positioned relative to... More 

Was this review helpful? Yes
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Stolenoratory, thank you very much for your kind feedback. We are more than happy to read your comments here at Tripadvisor. Please choose our Novotel again when you plan your next trip to Cologne. Kind regards. More 

Dublin, Ireland
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've got to say I really liked this hotel! Our room was really spacious, very clean, the bed was very comfortable and there was always hot water in the shower! Pretty much ticked my boxes. The main detractor was location, it's about a 30min walk or 10min bus ride into town which was only really a problem when it rained.... More 

Was this review helpful? Yes
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Eva d, thank you so much for your detailed and kind feedback. We are more than happy to know, that you have had a nice stay with us. Please choose our Novotel again when you travel to Cologne in the future. All the best and kind regards. More 

Port Elizabeth, South Africa
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 2 nights recently at this Novotel Hotel whilst visiting the Cologne Christmas Markets. The location was good for the markets, a pleasant 20 minute walk along the river to the Cathedral. We found the hotel room spacious and clean, besides the carpeting, which need attention. Check in and out was efficient and the staff friendly and helpful.

Was this review helpful? Yes
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear ChristelSouthAfrica, thank you very much for your kind feedback. We will forward your comments also to our staff. For the not positive impression of the carpet we apologize. We hope to replace them soon. Please visit us and our beautiful city again. Greetings to South Africa More 

Ulm
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Novotel provided decent rooms and a good breakfast. Parking was convenient and seemed secure. Location was good for us as it is close to the Harbour Christmas Market, from where we could take a Christmas market shuttle. Minor negative: Long queue at breakfast time. Major negative: On the last day, a Sunday, we had booked a late checkout on the... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Vinay D, thank you very much for your feedback here and also for your letter to our customer service. We will answer you direct by mail. Best regards. More 

Amstelveen, The Netherlands
Top Contributor
61 reviews 61 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 27, 2014 via mobile

You know what to expect when you go to a Novotel. This one is not different. The rooms are small, but efficient - you have everything you need. The location is quite good, just 20 minutes walking from the cathedral. Breakfast was surprisingly good and well organized. Staff was friendly and fast. We tried the restaurant and it was also... More 

Was this review helpful? Yes
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Amelia G, for your feedback here we thank you so much. There is one Christmas market you can reach within 5-10 walking minutes. All the other markets is around 20 minutes. We apologize for any inconvenient you have had with this. We hope you will give us a second chance to serve you better and to show you that... More 

Skipton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 19, 2014

The hotel was nice, and when I first walked in I discovered that the reception area was very open, however there was nowhere to sit and wait, without sitting at the bar. The bar was fairly small, and there wasn't very many tables if you wanted to eat in the hotel, however the food was delicious. I felt as if... More 

Was this review helpful? Yes
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Amelia G, for your feedback here we would like to thank you. We apologize for not being 100 % happy with our service. Please give us a second chance when you visit Cologne in the future. Best regards. More 

Bangor, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 11, 2014

Perhaps we were unlucky because our room was next to the rooms of a party of late night revellers who didn't get back until 4am and then continued discussing their night out and slamming doors as they left the room of the main socialite! The next night wasn't much better. The hotel is modern and noises of doors slamming, toilet... More 

Was this review helpful? Yes 1
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear P R, thank you very much for your detailed feedback. For the inconvenient about the noise from the rooms beside yours we apologize. We hope you informed our night audit so that he can exhort this guests. If they don't forbearance to be loud at night time, they have to leave the hotel. The walking distance to the cathedral,... More 

zaventem
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 9, 2014

A nice hotel located near the city center. Some rooms have a river view, but impossible to leave the window open due to streetnoise. Friendly staff. The breakfast buffet is huge and of good quality. Rooms are spacious and clean. You can stroll along the river into the city center, a fifteenminutes walk, whilst looking out over the rhine. A... More 

Was this review helpful? Yes
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear anaZaventem, thank you so much for your feedback here. We will also share your comments with our staff. Please recommend our Novotel to your friends so that they know where to stay when they plan to visit our beautiful city. We hope to see you again. Best regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Koeln City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Koeln City

Address: Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Koeln City 4*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Hotels.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Novotel Koeln City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Koeln City Hotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Cologne
Cologne Novotel
Hotel Style:
#19 Family Hotel in Cologne
#22 Luxury Hotel in Cologne
#39 Business Hotel in Cologne

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (44)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (1)
Viewed
Dining (2)
Viewed
Room/suite (17)
Viewed
Bathroom (5)
Viewed
View from room (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (2)
Viewed
Dining (4)
Viewed
Room/suite (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay