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Mercure Hotel Koeln West

Horbeller Strasse 1, 50858 Cologne, North Rhine-Westphalia, Germany (Formerly Novotel)
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Mercure Hotel Koeln West
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Mercure Hotel Koeln West
Mercure Hotel Koeln West
Mercure Hotel Koeln West
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381 reviews from our community

Traveler rating
    66
    173
    111
    22
    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Quiet, discretion, attention, welcome drinks, coffee machine in the room, late check-out, warm pool, safe parking, 10 min to city center. And, please, do not miss breakfast, it is amazing! Appreciations to all hotel team, especially to Daria! For sure we'll be back! Many thyanks, Family COSTIN

Review collected in partnership with Accorhotels.com

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Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Dear family Costin, We very much appreciate your comments regarding your stay at the Mercure Hotel Köln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Sheffield, United Kingdom
Top Contributor
54 reviews 54 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 1, 2015

We stayed for 4 nights over the recent half term. The hotel is about 20 mins away from the city centre and is well served by the trams from a stop a few minutes away. The room was of a good quality and had decent facilities. Wi fi at the hotel was also good. We had to ask for extra... More 

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Higher Kinnerton, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 26, 2015

I stayed here for 2 nights, pre-paid via Booking.com. I still had to pay local tax on check-out which I was not expecting (5%) but on rechecking later this was in the conditions of the booking which I unfortunately missed. The bedrooms have been refurbished in the last 12 to 18 months and so the furnishings are better than average.... More 

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Brussels, Belgium
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2015

We decided to visit Koeln in december to view the christmas markets. The hotel is situated on the border of the city but you can easily reach the centre by tram. The hotel has a large parking space, the staff is very friendly en helpful. Our room was a standard room and seemed to be recently renovated, clean and modern.... More 

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Ashby de la Zouch, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2014

We stay here at least once every year and every time the room has been backing hot, Not this time. All the other niggles we have previously had (for example, no connecting room) had been resolved. The check in was quick even though we arrived very late (due to blizzards in Germany) and the bar even provided us with a... More 

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 3, 2014

Stayed here with a large group of mates whilst on our football tour and we were all very satisfied with this hotel. The tram stop is about 5 minutes up the road which takes you into the centre of Cologne and runs until very late. Rooms are a decent size, very clean and the bathroom was actually very modern. Breakfast... More 

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London, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 1, 2014

We transferred here, after staying in a terrible hotel in the centre of town, and were pleasantly surprised! Good range of amenities with a pool and leisure facilities as well as above average room décor. Nice staff and bar. Restaurant menu could be a bit better. Only a short tram ride from the centre.

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Rotterdam, The Netherlands
Top Contributor
66 reviews 66 reviews
50 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 25, 2014

Stayed one night for business. Free parking of coach, but small cars pay around 8 euro for one night. Limited coach acces, narrow street to manoeuvre around the hotel. If one car is parked wrong you get into trouble with moving the bus. This is my 15th Mercure hotel so far, but it is not in my top 5. The... More 

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surrey
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2014 via mobile

I have been coming to this hotel on business for close to 15 years and the service and rooms are very acceptable,roomy and clean with friendly staff. The breakfast is very good as is the restaurant and bar area with a nice buzzy atmosphere. Tonight I ate in the restaurant and asked for some tap water to accompany my meal... More 

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Kungsbacka, Hallands Län, Sweden
Top Contributor
92 reviews 92 reviews
36 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 30, 2014

I stay here very often due to business close by. The rooms are spacy, good A/C and eve those facing the busy street are quiet (with the window closed). Room service is available and serve good quality. Restaurant is very good and serves excellent breakfast. Mistakes are made in this place, but they take very good care to correct and... More 

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