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Hyatt Regency Cologne

#3 of 282 Hotels in Cologne
Certificate of Excellence
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Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia, Germany
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Hyatt Regency Cologne
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Hyatt Regency Cologne
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1,248 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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Tonypandy, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely hotel clean and well furnished. Staff very polite and helpful. View of cathedral was amazing especially by night. Work being carried out along riverbank but did not affect our stay. Breakfast very good plenty of choice some food prepared in dining room

Was this review helpful? Yes 1
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear lisajo64, Thank you for taking the time to leave a comment on TripAdvisor. It was a pleasure to welcome you to our Hotel, and to make your stay as convenient as possible. We were happy to read that you liked the design of our guestrooms. You are always more than welcome, and we look forward to welcoming you back... More 

Paliseul, Belgium
1 review
5 of 5 stars Reviewed 1 week ago

Very good location, close to the city center. Nice hotel, friendly staff, good accommodation. The room has enough space, bed is very good. The place is quiet. I strongly recommand this hotel for a stay in Cologne.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Jeanjacques R, Thank you for your very kind comments on TripAdvisor. We were happy to read that you enjoyed your stay as much as you did. It is always a pleasure to leave our guests with good feelings and amazing memories of their stay. Thank you so much for recommending our hotel as well. We would be honored to... More 

Klosters, Switzerland
Level Contributor
146 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 1 week ago

One of the best breakfasts I have had in a hotel with great view of the barges going up and down the river. Decor is a bit tired and the spa let's down the hotel. Way too small and needs makeover Hardly any space to sit next to pool which isn't big at all.

Was this review helpful? Yes 1
HyattRegencyCologne, Leiter Front Office at Hyatt Regency Cologne, responded to this review

Dear zaplocation, Thank you for your comment on TripAdvisor. The entire Hyatt Family was happy to read that you enjoyed your stay. It was an honor to read that you really loved our breakfast. Thank you so much! Unfortunately we are very sorry that our décor and spa could not satisfy your taste. Nevertheless we look forward to welcoming you... More 

Benicia, California
Level Contributor
225 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just spent four nights at the Hyatt Regency in Cologne. What a fabulous hotel! Our rooms were on the top floor and part of the Regency Club which offers additional benefits. But regardless...I believe I would still feel that this is a fabulous hotel...even if I had stayed on a lower floor and didn't get to... More 

Was this review helpful? Yes 1
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear hutchss, Thank you so much for your very friendly and detailed comment on TripAdvisor. It was an honor to welcome you at our hotel in Cologne. We are more than happy to read that you enjoyed your stay as much as you did, and that you were entirely satisfied with our service. It is our assignment to make your... More 

Cologne, Germany
Level Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

As I am a local, I dont overnight often in Cologne' area. The fact is, Cologne doenst really have enough spoiling hotels. Spoiling means very special regarding treatments and luxury. As I had a chance to visit this hotel over lunch, dinner / brunch or just over some drinks, I didnt let a chance to test the room, finaly... If... More 

Was this review helpful? Yes 1
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Reckless_V-o-L, Thank you so much for your very detailed comment on TripAdvisor. It was nice to read that you stayed at our hotel even though you are a local. We are sorry that the building could not convince you from the outside. Nevertheless, we were happy that you enjoyed your stay and our rooms were even better than you... More 

1 review
5 of 5 stars Reviewed 1 week ago

Great hotel with a beautiful view of the Rhein river and Dom Cathedral. Wonderful staff that speak fluent English and understand individual needs. Very clean rooms with a breakfast like no other. Wifi speed has improved.

Review collected in partnership with Hyatt Hotels

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HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear bhrugangp, Thank you for your friendly comment on TripAdvisor. We are happy to read that you enjoyed your stay and the unique atmosphere we fortunately can afford. Your satisfaction is very important to us. We will always do our best to make your stay most pleasure. We would be honored to welcome you again in Cologne. Best regards, Robin... More 

Hamburg, Germany
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

After having stayed in all other 5 star properties in cologne this time chose the Hyatt. Double room with river view was fine. Bathroom little dated. Had breakfast, lunch and Dinner on both days. Service was good except for Dinner 2nd day. Fitness / wellness area very good. Compared to the other properties Hyatt has the best overall offer in... More 

Was this review helpful? Yes 1
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear RJ F, Thank you so much for your detailed comment on TripAdvisor. We were happy to read that you enjoyed your stay, and our service. We always do our best to make everything as convenience as possible. It is our duty to make you feel at home. That you called us the “overall best hotel in Cologne” was a... More 

Lone Tree, Colorado
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

First class service within all aspects of the hotel! Great views of the city and the center to everything you need while you are in Cologne! I would highly recommend this hotel and ask for Stefan/Concierge HE IS OUTSTANDING!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Mike L, Thank you for leaving a comment on TripAdvisor. We passed on your compliments to Stefan. Thank you so much and for recommending our hotel also! It was a pleasure to the entire Hyatt Family to make your stay as convenience as possible. For that reason it was great to read that you enjoyed your time. We look... More 

Whitby, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this is a great hotel that actually does cater to your every need...it's true from the concierge to the dining room all is most impressive...now situated across the Rhine provides beautiful views of the city and the Dom...the Hyatt is close to everything - rail, downtown, trade centre, eating, bars, etc...try it, you'll absolutely love it!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Argonaut66, Thank you so much for your nice comment. We were happy to read that you really enjoyed your stay here in cologne. The view out of the Glashaus Restaurant is unique. We also love it so much. It is our assignment to make your stay unforgettable. Right from arrival until your departure we will do our best. According... More 

California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our visit to Cologne was centered around the cathedral and bridge and the area's history following WWII. This was the perfect location for us and was well worth the cost for the river view. It is a beautiful hotel with excellent quality restaurant and staff service.

Was this review helpful? Yes 1
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Lynnie_K2015, Thank you for your comment on TripAdvisor. We are very happy to hear that you loved the location around our house. It is our highest priority to make your stay as convenient as possible. We also love the view so much, especially at night with all the lights. The entire staff would be very happy to welcome you... More 

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