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Hyatt Regency Cologne

#3 of 281 Hotels in Cologne
Certificate of Excellence
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Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia, Germany
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Hyatt Regency Cologne
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Hyatt Regency Cologne
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1,137 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
256 reviews 256 reviews
120 hotel reviews
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent hotel in a perfect location. This is a beautiful hotel, the rooms are spacious and the staff very friendly. The breakfasts are sumptuous, better than most European hotels that I have been to. The beds are comfortable and everything is close by. Just opposite is the famous bridge with locks that takes you to the Dom (a must see),... More 

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1 review
3 of 5 stars Reviewed 4 days ago NEW

i was not satisfied and i am not happy of the stay. Hotel is not clean , rooms are not clean , bath room not cleaned from the first time i checked in. carpets has a lot of stains .i will not use it in my next stay and i will advise my relatives and friends to not stay at... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great location to relax and shop. Wife and I had a great getaway weekend, walking across the bridge to the shopping district so convenient. Being able to come back in the evening to a night cap and comfortable clean room makes all the difference. I recommend this to any of you expats looking for a quiet retreat. Don't forget to... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Reading, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A very smart convenient hotel located right opposite the cologne cathedral. Location was excellent, only a 5 to 10 minute walk to the centre of cologne/train station etc. Hyatt Regency is popular as a business hotel, so by going over the Christmas period meant we got an excellent deal. Would definitely return .

Was this review helpful? Yes 1
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Rosie T, Thank you so much for your great feedback on TripAdvisor. We are very proud that we could arrange a great stay for you in Cologne, so that you were, “definitely not disappointed”. We greatly appreciate your positive words on our location and the general atmosphere. We are already looking forward to your next stay, and hope to... More 

norwood
Top Contributor
57 reviews 57 reviews
37 hotel reviews
130 helpful votes 130 helpful votes
2 of 5 stars Reviewed 3 weeks ago

when i first visited the Hyatt in Cologne 1988 it was the best hotel in town and state of the art .Now, a quarter century forward in time this Hyatt is still the same - all the way. The same old doors, the same old floors and same old everything. The only thing that is new is the slow WLAN... More 

Was this review helpful? Yes 5
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear haooa00, Thank you very much for your feedback on TripAdvisor. It is very important for us to receive critical feedback like yours, so that we can improve our service all the time. We would like to take this opportunity to thank you for that, and for taking the time to share your comments. You are totally right that our... More 

Minneapolis, Minnesota
Top Contributor
167 reviews 167 reviews
36 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overview: Very good, modern hotel directly alongside and facing the Rhine River, adjacent to the Hohenzollern Bridge for pedestrians and trains, and across the river (via the bridge) from the Cologne Cathedral (or Kölner Dom), and the surrounding museums, restaurants, and beer garden & pubs of Cologne’s Altstadt (Old Town). This is a very good, upscale hotel to serve as... More 

Was this review helpful? Yes 2
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Dave_from, Thank you so much for your detailed review on TripAdvisor. We are immensely proud that you felt compelled to spend so much of your time sharing such valuable feedback. It means a lot to us because we can tell how you felt during your stay, and how much you enjoyed it. This was particularly evident in your comments... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has a great location the view is breath taking , the service, the staff, the location, the food everything is fantastic. The rooms overlooking the river are the best and worth the extra cost.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Traveldre, Thank you so much for your great feedback on TripAdvisor. We are delighted to read that you enjoyed your stay in Cologne as much as you did. The entire staff is sincerely grateful for this kind of feedback. We are already looking forward to your next visit, and send you best regards from Cologne. Robin Saunders General Manager More 

in your heart ;p
Top Contributor
72 reviews 72 reviews
39 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the first time i stayed at Hyatt Hotel chain, and also the first time in Cologne. Im actually from the country where the hotel service and hospitality is considered as a high-class one, so my review is probably full of little spots i noticed from this 5-star hotel. However, I didnt get disappointed with what i've chosen. Here... More 

Was this review helpful? Yes 2
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Nocturnal … Thank you so much for your very kind feedback on TripAdvisor. We were really surprised by the level of detail in your review, and would like to sincerely thank you for that. It gives us and other TripAdvisor users a great summery of your stay. This is also feedback that we can work with, because we can... More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Important to me: First impressions; the little things; facilities and food; quality; upstairs corridors. Summary: Grand hotel; wonderful service; great sized rooms; very good location; competitively priced. Will visit again. First impressions: Whilst being well-traveled this 1 night stay in Cologne was my first experience of a Hyatt Regency. I think it's fair to conclude, first impressions count here and... More 

Was this review helpful? Yes 3
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear ab_uno_di … Thank you so much for your very kind feedback on TripAdvisor. It was incredible for us to see how much time you must have taken to write this review. It is so detailed, and that is really great. We would like to present our response in a very short way, but it comes straight from the heart:... More 

Beijing, China
Contributor
17 reviews 17 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2015

perfect location, although we had a bit trouble of finding it as GPS picked a route blocked be contruction work. Away from tourist-packed area but withing walking distance to the Cathedral and the square. It could be a little bit hard walking on the bridge when it's snowing and raining. But fortunately we got a clear night when we got... More 

Was this review helpful? Yes
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear capital c, Thank you so much for your kind feedback on TripAdvisor. We greatly appreciate your recommendation. Your words mean a lot to us. We look forward to your next stay in Cologne so that we can welcome you with the same great service. Best regards, Robin Saunders General Manager More 

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