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All 281 Cologne hotels

Hyatt Regency Cologne

5.0 of 5 Hotel   |   Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia, Germany
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Ranked #2 of 281 hotels in Cologne
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
sat800v New Haven, Connecticut
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839 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
New Haven, Connecticut
Top Contributor
69 reviews 69 reviews
55 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I can't recall a recent stay where I have been more disappointed than during my time at the Hyatt Cologne. I generally like Hyatt Hotels very much and was really looking forward to my stay here. Sadly, I found that this hotel falls below the standards set at the Park Hyatt Hamburg, the Grand Hyatt Berlin and the Hyatt in... More

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HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this review

Dear sat800v, Thank you very much for your very honest feedback. We are sorry that you feel disappointed by your recent stay with us, and want to apologise for the mistake made during check-in. You are right to think that you can expect true five star service from a five star hotel like ours, and it makes us sad that... More

COLDWATER, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family and I had a wonderful experience at, in our opinion the best hotel in Cologne, Germany. The room was epic and the view of the Rhine River and the Cologne Cathedral was beyond description. We will definitely be back when our future plans for travel include Germany!

Review collected in partnership with Hyatt Hotels

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HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this review

Dear Dwight S, Thank you very much for taking the time to evaluate your stay on TripAdvisor. We are honoured by your praise, and references to us being the best hotel in Cologne. It delights us to learn that you had such a wonderful stay with your family, and that you enjoyed the beautiful sights from our Rhine View room... More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel and the staff at the reception are good and the rooms are large but the problem was with housekeeping services. During the two nights that we spent at the hotel, there were no shower caps, no body lotions or bathroom slippers. We had to call up each time and request for these standard items. The day of our... More

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HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this review

Dear parulgandhi, Thank you very much for giving us your valued feedback on TripAdvisor. You are absolutely right that you can expect the best from Hyatt, so please accept my apologies for the inconveniences caused during your stay. These incidents are definitely not to our usual standard, and we are very sad that you left the hotel with mixed feelings.... More

Harrogate, United Kingdom
Top Contributor
87 reviews 87 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived from a sunny UK and Brussels to a rainy Cologne but the warm welcome made us forget the downpours. Friendly staff parked our car outside, avoiding the 20 Euro car fee and for two days and as we were alongside two ferrari that felt good! I thought the entrance dark and dated as theres lots of darling wood... More

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HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this review

Dear Nicki H, Thank you very much for recommending us to the TripAdvisor audience. It delights us that we could give you such a warm welcome, and offer you an unforgettable stay. We are happy to read that you loved our breakfast selection and our in-house deli, which attracts with all kinds of specialties and delicacies. Hopefully you enjoyed your... More

Paris
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is good, but we felt it was unfriendly. The decor is ok and the room was large. The bed was comfortable and we had fruit in the room which was nice. The breakfast and parking were too expensive. We didn't feel this hotel had 'character', although when you arrive it has a lovely lobby etc. Throughout our entire... More

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HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this review

Dear dbyl, Thank you very much for your honest words on TripAdvisor. We are happy that you liked your room and had a good nights’ sleep. However, it is unfortunate to learn that you did not feel at home with us. We will do our very best to make you feel even more comfortable and welcome the next time you... More

Bruges, Belgium
Top Contributor
73 reviews 73 reviews
34 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't tell you a lot more than I already told you in my review 2 years ago: http://www.tripadvisor.com/ShowUserReviews-g187371-d234019-r135216070-Hyatt_Regency_Cologne-Cologne_North_Rhine_Westphalia.html#REVIEWS. This hotel hasn't changed in it's greatness. This is still the best hotel in Cologne. We got an upgraide with superb views again. The breakfast was still extensive. It was a little bit crowdyer and more dificult to find a nice... More

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HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this review

Dear Indra_and_Wim, Thank you so much for your lovely review. Calling us “the best hotel in Cologne” makes us very proud. It delights us that you enjoyed your stay, and that we could add to your positive memories from two years ago. Hopefully, you won’t wait too long until you visit us again. We are already looking forward to welcoming... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is located next to Rhine with lovely views of Rhine and cologne city. Very attentive and pleasant hotel staff. Concierge was very helpful. Someone was always there to help us out be it our luggage, directions around the city, where to visit, etc. The restaurant served good food with great views of Rhine river and the cathedral across the... More

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HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Taher F, We are so glad to see that you entitled your review of your stay at Hyatt Regency Cologne, “Great location, friendly staff, lovely ambience”. Thank you very much! How wonderful to hear that you were so satisfied with our staff; whether the concierge or front office team, or our colleagues in the restaurant Glashaus. We are immensely... More

Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

We had a room with a view, which was spectacular, but it did cost us 100 euros extra for 2 nights, we didn't have breakfast, at 29 euros we thought better of it. Instead we walked across the bridge to the town, where there are plenty of cafés and you can get breakfast for 5 euros. However it is quite... More

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Lexington, Kentucky
Top Contributor
58 reviews 58 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in Koln for business and tried the Hyatt versus other properties in the city. The service from the front desk staff was excellent, the concerneige was very helpful and over all a great experience.

Was this review helpful? Yes
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Tom W, Thank you so much for your great feedback, and for the recommendation to the TripAdvisor community! It is a true pleasure to hear that both our concierge and front office won your favour with their perfect service. We will be happy to welcome you again soon! Until then, take good care and enjoy. Best wishes, Robin Saunders... More

Köln, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

A warm and friendly welcome include different times little food and drinks, if we wanted to have an option away from crowded places - still like home ... A calm stay with a calm room and all comfort we needed. Special and very good services plus using the Regency Club Gold Card - for us the first time - as... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Rosemarie W, Thank you very much for your positive and wonderful feedback on TripAdvisor. It was a true pleasure to welcome you to our property. It is great to read that you had such a comfortable stay. I am glad that we could do a good thing by giving you accommodation via our Gold Passport programme. “Kölner Lichter” is... More

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Additional Information about Hyatt Regency Cologne

Address: Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Cologne 5*
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Also Known As:
Hyatt Regency Cologne Hotel Cologne
Hyatt Cologne
Cologne Hyatt Regency

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Cologne #1 Business Hotel in Cologne #1 Luxury Hotel in Cologne #2 Family Hotel in Cologne #3 Romantic Hotel in Cologne
Hotel Class
Official Description (provided by the hotel)
Hyatt Regency Cologne is a luxury hotel in Deutz near Cologne trade fair. The 306 luxurious guestrooms and suites of our 5 star superior hotel located directly at the River Rhine offer a beautiful view of the city centre with its famous Cathedral and the Old Town. Additionally, Hyatt Regency Cologne features the Glashaus restaurant offering regional and international cuisine as well as the Schalsick bar and our popular Hyatt Beer Garden. ... more   less 
Number of rooms
306

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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