We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Cristall

Ursulaplatz 9-11 | City, 50668 Cologne, North Rhine-Westphalia, Germany
Hotel amenities
Hotel Cristall
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #52 of 281 Hotels in Cologne
A recent review
5 of 5 stars reviewed 5 days ago
Zvirb Sydney, Australia
Write a Review

444 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My positive impressions of the Hotel Cristall began when I arrived around 11.15pm and was checked in efficiently, then continued as I passed through the designer-style foyer and up to a very spacious, well-laid-out room. All aspects of my five-night stay reinforced the feeling that I’ll definitely rebook here again - from the great breakast buffet (included in my room... More 

Was this review helpful? Yes
16 reviews 16 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited Cologne for 5 days and stayed at the Hotel Cristall. It is very easy to get to from the Dom, and access to the shops, no more than 15 mins walk. It was my birthday whilst i was there and the hotel left a note wishing me happy birthday with 2 free drinks at there bar, which was very... More 

Was this review helpful? Yes
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in an excellent location just five minute walk to the cathedral and under the bridge and around the corner is the main train station. The hotel itself looks modern from the outside and the reception and dining area is very funky. Breakfast is very good here too. However the rooms are the opposite, they are out-dated compared... More 

Was this review helpful? Yes
Bristol, United Kingdom
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the end of Dec to visit the Christmas markets. Very easy to access just a short walk from the railway station (which is right next to the Cathedral). First impressions count, we arrived about 3 hours before check in, hoping to be able to leave our bags in left luggage, the receptionist took less than 10 minutes to... More 

Was this review helpful? Yes
Top Contributor
71 reviews 71 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in a single room which was small but big enough for one person, bathroom was very nice and the bed was very comfy. The check-in was fast and efficient and breakfast had plenty of choice. Location of the hotel was good, it was close to the station but the windows kept any possible noise out, overall no complaints.

Was this review helpful? Yes
Top Contributor
120 reviews 120 reviews
67 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best thing about this place is the location... Close to the center... A walking distance... Parking was not easy... Because most of the times it was full... So if you're traveling with a car... Expect that... We had to pay for overnight parking somewhere close... Rooms are tiny... Not the cleanest... Breakfast had many varieties

Was this review helpful? Yes
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel Cristall is ideally located for the Dom Cathedral and main railway station - both located less than 5 minutes walk away. The immediate neighbourhood area around the hotel isn't the nicest, however walk quickly for a literally a minute and then our at the Hilton, then the Dom. The hotel communal areas are modern and bright. The bedroom was... More 

Was this review helpful? Yes 1
Chemnitz, Germany
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

although the hotel is placed just close to the cologne main station, the room was astonishingly quiet. service was very efficient and the breakfast was good. unfortunately, a writing desk was missing in my room

Was this review helpful? Yes
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed March 12, 2015

Picked this hotel on advice from the Marco Polo guide, it is in a great location beside the cathedral and Central Train Station. however on arrival, we got attacked by the German female staff members sitting at the reception desk, extremely rude and very unnerving. The Turkish male staff member had to help us out once the two girls finished... More 

Was this review helpful? Yes 1
York, UK
Top Contributor
292 reviews 292 reviews
121 hotel reviews
211 helpful votes 211 helpful votes
4 of 5 stars Reviewed March 9, 2015

We stayed here for one night - a Saturday. The hotel is a little over a 5 minute walk from Cologne Hauptbahnhof and Cologne Dom (cathedral). Our room was at the front of the hotel and there was traffic noise late at night and early morning - but this did not disturb us. Our bed was pushed against a wall... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

169 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (149)
Hotel & grounds (25)
Room/suite (45)
Bathroom (20)
Dining (6)
View from room (7)
Other (46)

Management photos: Courtesy of the property manager

All management photos (20)
Business center/function rooms (3)
Room/suite (8)
Hotel & grounds (8)
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question