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Hotel Cristall

Ursulaplatz 9-11 | City, 50668 Cologne, North Rhine-Westphalia, Germany
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1 room 1 guest
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486 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • All months
    (486)
  • Mar-May only
    (116)
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    (103)
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Ploiesti, Romania
Level Contributor
127 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

a very good hotel, everything is German style, which means everything is almost perfectly settled very close to the city centre and central station. Rooms are very good, enough space, very clean and good quality toiletries. Great dressing space where you can put all your lugggage and a very interesting style of furnishing the room. Excellent breakfast and staff.

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Yorkshire
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here at the beginning of the month. We had a room based in the annex. We headed in the wrong direction at first. After walking through the entrance we didn't realise that we needed to continue along. There were a number of flights of stairs which were difficult to manoeuvre with heavy suitcases. The room itself was superb.... More 

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Greystones, Ireland
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel has a very good location. 10 minute walk from the Dom Cathedral and 5 from train station. Breakfast was good, German standard :) Room was very clean, lingerie spotless. Free WiFi. ---------- Our room was faced to the main road, which was very noisy. No air conditioner in the standard rooms. The female receptionist was a bit rude... More 

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Pune, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As a solo woman traveler who wanted a centrally located hotel which isn't too hard on the pocket, Cristall fit the bill perfectly. It is just a 5-10 minute walk to the station and was very convenient for my early train departure, even with the heavy luggage. I stayed in a standard single room which was clean. A bit cramped,... More 

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London, United Kingdom
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed July 20, 2015

A very modest hotel on the murkier side of the railway station surrounded by busy roads and railway tracks. But what sets this hotel apart from others of its type is its quite shocking attitude to customer service. I had booked and pre-paid for 7 rooms. Unfortunately one of our number was unable to travel at the last moment. I... More 

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Birmingham, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed July 20, 2015

The hotel was around a five minute walk from the Dom and the train station. I advise printing a map of the area before you arrive in the city, otherwise it could be a little hard to find the hotel. But once you get your bearings you realise how central it is to everything. It is a little noisy, due... More 

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Coimbatore, India
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 10, 2015

The Hotel is a little hard to find. You have to get out of the train station on the other side of the Dom, turn left and walk along the tracks for 200m. Then go under the tracks through a tunnel and the hotel is on the right. Good Clean Room with a painting that stares at you ;). Rotate... More 

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Amsterdam, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 10, 2015

We stayed in a comfort room in the newer part of the hotel and it was a really spacious, clean room. The breakfast is really good and the hotel is at walking distance from the Dom so it's a very central location. Next to the train station but we didn't hear any noise of it. The hotel staff could be... More 

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Macclesfield, United Kingdom
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 11, 2015

Very nice hotel, spacious and modern, we had a comfort room, definitely worth the extra money, the room was in the annexe at the back, in its own block, large room, kingsize bed and TV, mini bar, well equipped bathroom with hairdryer. Room cleaned daily, breakfast very good. 5 minutes from the railway station, didn't find it noisy, very central.

Was this review helpful? Yes 1
Kent
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 8, 2015

My wife and I stayed at the Hotel Cristall for 4 nights. The room was clean and adequate with TV, mini bar, shower etc. If you are a light sleeper request a room on a quiet side and not the one that overlooks the busy road or the railway. Ours, room number 220, was sufficiently quiet. The location is great.... More 

Was this review helpful? Yes 1
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