We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 283 Cologne hotels

Hotel Cristall

3.0 of 5 Hotel   |   Ursulaplatz 9-11 | City, 50668 Cologne, North Rhine-Westphalia, Germany (Altstadt-Nord)
Hotel amenities
Save Saved
You added Hotel Cristall to your Saves list
Hotel Cristall
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Expedia.com Hotels.com
and 6 more sites!
73%
Ranked #55 of 283 hotels in Cologne
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
TF_Viajes Birmingham, United Kingdom
Write a Review

475 people have reviewed this hotel

Traveler rating
    100
    236
    94
    35
    10
See reviews for
25
89
53
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Birmingham, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the hotel for 3 nights. It's a nice modern hotel with a great location, just a five minute walk from the central station. However, the first impression given by the front desk team was very disappointing. The receptionist called Nadia wasn't welcoming at all, in fact, I would dare to describe her as rude in the way... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for 2 times. It's only 5 min by walking to the HBF. Rooms are very clean and their design is also very nice, specially the lighting! Hotel personel are very helpfull. Breakfast is open buffet, not so rich but can not say it was bad.

Was this review helpful? Yes
Celje, Slovenia
Senior Reviewer
6 reviews 6 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have just stayed there from 22nd to 25th March. We got room in 4th floor. Room way very small and pictures at the website of the hotel was 10x times better than the reality. I am used to this kind of things but first time happen that it was really so much different since room was smaller, old furniture... More

Was this review helpful? Yes
Romsey, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2014

Four of our family business stayed for the 2nd time at Hotel Cristall whilst visiting the Trade Fair. As before all excellent, rooms (single) very comfortable, breakfast excellent, staff veryhelpful. Location great for access to the Messe, super barman with personality and good drinks knowledge. Will certainly rebook for next Fair.

Was this review helpful? Yes
Turku, Finland
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 9, 2014

Location is great. In a quiet neighborhood, near the Cologne cathedral and main train station. Room was very basic. Not as stylish as the pictures seem. There was a fitted-carpet which I think is a bit old-fashioned. Bed was comfy, but we didn't like the fact that it wasn't a proper wide bed. Instead it was two single beds put... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 6, 2014

I went to Cologne for the first time for Carnival. Considering this was a 3 star hotel I found it pretty good. A good buffet breakfast was included with the room which we didn't realize. The hotel was very central for Carnival with central station and the Cathedral only a walk away. Hotel staff were friendly and the room was... More

Was this review helpful? Yes
Musashino, Tokyo, Japan
Top Contributor
69 reviews 69 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 22, 2014

It is conveniently located just 7minute walk from Cologne Central Station and Cathedral. The rooms are small but clean and very practical with good breakfast free of charge. Good things about this hotel are its neighborhood and unique shops around; Turkish and Chinese town nearby where you can find authentic ethnic food. Wine shop specialized in Portguese wine just in... More

Was this review helpful? Yes
Cork, Ireland
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2014

Despite its somewhat dull exterior, Hotel Cristall is a modern and relatively new hotel, within walking distance of the railway station and city centre. Rooms are smart and modern, and reasonable value for money. Breakfast is included in the room price, and is a good quality buffet. Would definitely stay there again.

Was this review helpful? Yes
Gerrards Cross, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 10, 2014

Close to station and the centre of the city, so convenient. Clean and quiet. Basic but not too austere Good breakfast and staff very helpful- no language barrier. Drinks quite dear in the bar I would return as all I needed was a room for the night with some comfort

Was this review helpful? Yes
Malvern Wells
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 22, 2014

Stayed here in December as my wife wanted to visit the Christmas markets. I agreed as I love going to Germany, as the food and the people are great, The Christmas markets were disappointing as they are now a bit all the same and pricey for what you get. The Hotel Cristall is OK but nothing special, The staff were... More

Was this review helpful? Yes

Been to Hotel Cristall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cristall

Also Known As:
Cristall Hotel Cologne
Address: Ursulaplatz 9-11 | City, 50668 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #55 of 283 hotels in Cologne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cristall 3*
Official Description (provided by the hotel):
The Hotel Cristall Cologne is a design-filled boutique hotel in Cologne's city centre with an inspiring and distinguished atmosphere. Colour and Shape. Light and Room. Design and Style. Accompanied by comfort and top location. The interaction of these attributes form an exciting concept. Being in the city centre, the Hotel is located within walking distance to the Cologne Cathedral, Central Station, river Rhine, major museums, main shopping streets, Cologne Old Town and Cologne Trade Fair/ Cologne Messe. The Hotel features 97 rooms in two categories, a hotel bar, two variable state-of-the-art conference rooms and free WIFI.Our Comfort rooms are newly furnished and belong to an impressive old building redeveloped in 2008, and attached to our main building. Each piece of furniture is individually designed and custom-made of quality materials. The Rooms are 26-36 square metres in size with a 3-metre ceiling height, and thus provide genourous comfort. All 14 Comfort rooms are non-smoking rooms and feature: Kingsize bed, Airconditioning, LCD flat screens, free WIFI, Free SKY-TV Entertainment, Directdial telephone, Satellite TV, Desk, Minibar, walkin shower, Toilette, bathroom Floor Heating, Hairdryer Our Standard rooms are individual in their design with a special attention to detail, especially when it comes to lightening. They embody quality, taste and warmth. All 83 standard rooms feature: Directdial telephone, free WIFI, Minibar, Shower/Toilette, Hairdryer Satellite- and pay TVCristall' s two variable conference rooms feature state-of-the-art conference equipment and proper surroundings for 2 to 65 people. Both rooms provide complimentary Wireless-LAN, air-conditioning, and direct daylight. Among various light arrangements both rooms can be fully blacked out if desired. Therefore, our conference facilities are rightly suited for any event, ranging from major conferences to small meetings as well as receptions. We offer tailored Conference Packages. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Tingo, Priceline, Asiatravel.com Holdings, Otel and Venere so you can book your Hotel Cristall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Cristall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.