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Hotel Alt Deutz

3.0 of 5 Graf-Gessler-Str. 13-15, 50679 Cologne, North Rhine-Westphalia, Germany
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Hotel Alt Deutz
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Hotel Alt Deutz
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78 reviews from our community

Traveler rating
    21
    20
    16
    11
    10
See reviews for
8
18
6
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yorkshire, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

We recently complained about this hotel to be met with a polite reply mentioning the word 'legal'. Very little food available at breakfast time and no clean plates to eat from or clean tables to sit at. One nice member of staff unable to cope with breakfast service and taking payments on a computer system she couldn't operate. Tried to... More

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Norrtalje, Sweden
1 review
3 of 5 stars Reviewed 1 week ago NEW

Nice little hotel with good price and nice staff. Room was poor and with a very small double bed. Thought i had booked 2 separate beds. No wc or shower in the room. But wasn't there to stay at hotel room :)

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very expensive for such a poor room with no AC and up a never ending number of stairs which are poorly illuminated. No elevator avaialble. Asked for twin beds but given a room with a double, fortunately we were able to separate them as the hotel were unwilling to do so. In fairness the hotel allowed us access to drop... More

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SR_Robinson, Manager at Hotel Alt Deutz, responded to this review

Dear Roger R, thank you very much for your stay at Hotel Alt Deutz City-Messe-Arena and your feedback on your stay. We are sorry to read you were not fully satisfied with your stay and at the same time would be happy if you would like to contact us directly and letting us know what exactly you found poor at... More

Stuttgart, Germany
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I can really not agree with the other reviews. I've been staying in this hotel during a fair last month and compared to other hotels they had quite a good price. The room was small but very clean and nice. Breakfast was awesome! I can highly recommend this place!

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SR_Robinson, Manager at Hotel Alt Deutz, responded to this review

Dear Sebastian K, first of all we would like to thank you for your stay at Hotel Alt Deutz City-Messe-Arena and your kind and friendly feedback. We are happy to read you enjoyed your stay and liked our new extended breakfast buffet with its variety of choices. Especially we would like to thank you for your appreciation of our very... More

London
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 14, 2014

Beware of the fine print with this hotel. They have an annexe around the corner - at which breakfast is served - as an extension of the main hotel and reserve the right to tell you at the last minute that you are in the annexe rather than the main hotel. They also consider a booking for a twin-bedded vs... More

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SR_Robinson, Manager at Hotel Alt Deutz, responded to this review

Dear Silver_traveller99, we would like to thank you for your stay at Hotel Alt Deutz and your feedback on our hotel. With regards to your comments we would like to express our regret that you were not fully satisfied with your stay. However we also would like to state that on all websites it is clearly stated that our hotel... More

Munich, Germany
Top Contributor
56 reviews 56 reviews
13 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed September 9, 2014

The room is unbelievably shabby. Makes you sit downstairs just so as not to go up there. Watch one guest after another march downstairs to complain. But there's a trade fair on in Cologne so it's take it or leave it; at an exhorbitant price. Sure sucks. Would be better to stay in a decent hotel in dusseldorf and catch... More

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SR_Robinson, Manager at Hotel Alt Deutz, responded to this review

Dear Tom S thank you very much for your stay at Hotel Alt Deutz City-Messe-Arena and your feedback on our hotel. We are sorry to read your stay did not meet your expectations and would be thankful for any details on what exactly you did not like at the room you stayed in, in oder to enable us to take... More

London, United Kingdom
Top Contributor
55 reviews 55 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 8, 2014

Small, family operated pension in Cologne Deutz across the Rhine. It's clean, well priced and provides free fresh fruit and biscuits if you miss breakfast...or come in late with a peckish glint in your eye. Friendly staff, tidy rooms with own WC and shower/sink, and quiet street. Excellent choice.

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SR_Robinson, Manager at Hotel Alt Deutz, responded to this review

Dear Sandi L we would like to thank you a lot for your very positive and kind feedback on your stay at our hotel and we are very happy to read you enjoyed your stay with us. For your next visit, simply let us know at what time you wish to get up and we would be happy to give... More

Market Bosworth, England, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 3, 2014

I recently had the displeasure of staying at Hotel Alt Deutz on a five day business trip to an exhibition in Cologne. We had to register at their brother hotel around the corner to be informed at 1400 hours my collages room was not ready, never mind I thought, she could leave her bags in my room ! it was... More

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SR_Robinson, Manager at Hotel Alt Deutz, responded to this review

Dear Stephen F, first of all we would like to thank you for staying at Hotel Alt Deutz City-Messe-Arena Cologne and for taking the time to give us your valued feedback. We regret that your stay did not meet your expectations. At the same time we would like to state that our two star category budget hotel does offer an... More

Top Contributor
68 reviews 68 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 3, 2014

Party of 2 business trip, in one of the worst hotels I've stayed in. When checking in! we were told that they only had one room, out of the 2 booked, available - our fault because we were checking in early (before 2pm) and would we like to put our bags in one room & come back for the second... More

Was this review helpful? Yes 1
SR_Robinson, Manager at Hotel Alt Deutz, responded to this review

Dear Dyetiz first of all we would like to thank you for your stay at Hotel Alt Deutz City-Messe-Arena, and for taking the time to leave your detailed feedback on your experiences. We are thankful for any resume we receive and try to improve through the comments our valued guests give on our hotel. We are sorry your stay at... More

1 review
3 of 5 stars Reviewed August 27, 2014

Room clean and spacious but smelt damp and was a bit dark. 15 mins walk to Cathedral but interesting, with lots to see on the way. Breakfast in a different building but just around the corner and a good Buffett. Hotel is in a nice enough area, no parking but they recommend a secure multi storey, which you have to... More

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SR_Robinson, Manager at Hotel Alt Deutz, responded to this review

Dear AMS100, we would like to thank you for your stay at Hotel Alt Deutz City-Messe-Arena and for your friendly feedback on our hotel. We are happy to read you enjoyed your stay and the short walk over the bridge to get into the famous Old Town of Cologne. Also we want to thank you for your appreciation of our... More

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Additional Information about Hotel Alt Deutz

Address: Graf-Gessler-Str. 13-15, 50679 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Deutz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Alt Deutz 3*
Number of rooms: 41
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