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Hotel Mondial am Dom Cologne - MGallery Collection

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Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
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1 room 1 adult
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Hotel Mondial am Dom Cologne - MGallery Collection
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980 Reviews from our TripAdvisor Community

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New Zealand
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visited Cologne for a trade show for 4 nights. Great hotel well positioned for the Cathedral, the river, the Aldstadt and the train station. Rooms were good, breakfasts were great and the staff were attentive. Nice outdoor bar as part of the hotel seemed to trap us each evening upon our return.

Helpful?
Thank digifella
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear digifella, Thank you so much for choosing us for your stay in our city and also for taking the time to share your experience with other visitors. We are very happy to read that you enjoyed our fabulous central location and that you felt our hospitality was good and efficient. Your feed back is greatly appreciated and will be... More 

Zurich, Switzerland
Level Contributor
92 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

The Mondial is a very nice hotel in Cologne. It's location could not be any better, right next to the Cathedral. The public areas were very tastefully decorated and of generous size. Staff was very pleasant and efficient. The room also was very nicely appointed. I didn't care much for the view into an interior courtyard, but that's just bad... More 

Helpful?
Thank FQTV_Switzerland
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear FQTV_Switzerland, Thank you for your such a fantastic review !. We are delighted you enjoyed your stay with us. We greatly appreciate your kind words on our location, rooms and Staff and we look forward to the pleasure of welcoming you back and exceeding your expectations again in the near future. Kind regards, Oualid EL Ouarit (On behalf of... More 

Warsaw, Poland
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You wouldn't expect it's Accor, but yes it is. Besides earning points, you can enjoy an excellent location, right behind the Cathedral. The room I received was rather small, but cosy, and all the basics are OK (breakfast, service etc.); I'd stay there again.

Helpful?
Thank Mikołaj P
Monte-Carlo, Monaco
Level Contributor
220 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed in a few MGallery hotels and our experience until now is that they all have top restaurants, so we were looking forward to this one, where we stayed three nights between Christmas and New Year. Unfortunately, the Brasserie restaurant closed earlier in the year, leaving just a cafe, where service and the food were mixed, to say... More 

Helpful?
Thank Moth
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear Moth, Thank you so much for choosing us again for your stay in our city and also for taking the time to share your experience with other visitors. We are very happy to learn you found our public areas to be great, but sadden to read that your stay was not to your complete satisfaction. Please allow us to... More 

Copenhagen, Denmark
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wanted a 5-star hotel with a central location for a quick business meeting. Mondial not only fits the bill, but was a very pleasant surprise. Extremely central, within walking distance of everything, including main railway station, which is 15 mins away from the airport. Hotel quietly elegant, with the best (fastest) wifi I have had for ages in any hotel.... More 

Helpful?
Thank Gimmerlam
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear Gimmerlam, Thank you so much for choosing us for your stay in our city and also for taking the time to share your experience with other visitors. We are very happy to read that you enjoyed our fabulous central location and that you felt our hospitality was good and efficient. Your feed back is greatly appreciated and will be... More 

Nicosia, Cyprus
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel enjoys the best possible location offered in Cologne. We visited during December to see the Christmas markets of Cologne. We could easily walk to most of the Christmas markets from the hotel, and for those that needed a metro/tram a station was conveniently located close to the hotel. We could also easily walk to the shopping area of... More 

Helpful?
Thank maria85n
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear maria85n, Thank you so much for your reviewing our property. It is wonderful to read that you enjoyed your stay with us and that you found our staff to be very helpful. Your feed back is greatly appreciated and will be shared with our team. Please keep in mind that we do offer slippers . For your next visit... More 

germany
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Our first impression was not very good as we had to wait ten minutes for the lift from the parking level to Reception. It would have been helpful to have a notice outside the lift informing guests they need to go down rather than up, as people were pressing both buttons. The lifts were tiny and always full, and there... More 

Helpful?
Thank europair
County Galway, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was one of the cleanest hotels I have stayed in. Tastefully decorated ,Very central for for touring around.we got to 7 Christmas markets on foot, but there is a little street train to take you around.5 minute walk from international train station Nice bar which has a micro brewery with friendly staff , good breakfast plenty of choice. Really... More 

Helpful?
Thank jaxhunns50
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear jaxhunns50, Thank you so much for choosing us for your stay in our city and also for taking the time to share your experience with other visitors. It is great to see that our staff was friendly and that you enjoyed everything we offer our guests, from our excellent buffet breakfast to our unbeatable central location. We truly appreciate... More 

Zomergem, Belgium
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is excellent, all is closeby, inclusive several nice museums. Well decorated hotel. Staff is very friendly, rooms are very good and not noisy. There is a brasserie in the hotel that serves very good food and the breakfast is top.

Helpful?
Thank Bertrand_Mekeirel
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear Bertrand_Mekeirel, Thank you very much for your review! . We are very happy to read that you enjoyed your stay with us.We truly appreciate all the great comments about our hotel and team and hope to have the opportunity to welcome you back soon! Best regards, Oualid EL Ouarit (on behalf of Front Office Manager) More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

We had an apparently nice-looking room booked at this hotel, but we were moved to a related hotel 4km away in Deutz. In fact, we were sent to a third hotel before we got to our room. We had to make our own way over there and found the new hotel fairly low quality. The room was cold and the... More 

Helpful?
Thank Tony P
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