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Hotel Mondial am Dom Cologne - MGallery Collection

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Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
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Hotel Mondial am Dom Cologne - MGallery Collection
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Hotel Mondial am Dom Cologne - MGallery Collection
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805 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Finland
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location of Mondial am Dom is very good: it is at the feet of the wonderful Dom, which was saved by the skilled Allied pilots during the last phase of the WWII. The pedestrian streets, the old market place, the river Rhein and its banks, the main railway station and lots of restaurants are in the neighborhood. Service was... More 

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Liverpool, England
Level Contributor
92 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 1 week ago

Last stayed in October 2011 and reported it as good. Sorry cannot do the same this time. When we checked in my colleague, an Accor Gold Card holder entitled to a room upgrade was told that we had both been upgraded.The rooms (Superior which we had booked and paid for) was not an upgrade and was very cramped. The basin... More 

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Antwerp, Belgium
Level Contributor
174 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Service at reception is good. People are very helpfull. WiFi is fast Lobby is relaxing and you enjoy zitting there Rooms are small especially for 2 people. No real relaxing Sitting in the room: all space taken by bed and small desk with chair. Small tv (with very elobarate cable offer in all languages), safe, nespresso machine with free pads.... More 

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Norwich, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel by public transport needs careful planning and Hotel Mondial am Dom Cologne was chosen because of location and comfort. Arriving by train, the hotel is a 5 minutes' walk from the station which was easily manageable with suitcases. (When leaving the station turn left and take the walkway through major improvement works in the area. It might seem daunting... More 

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Turku, Finland
1 review
2 of 5 stars Reviewed 3 weeks ago

I got a smokers room without anyone asking or informing me. As an asthmatic person I returned to reception to get a non-smoking room, but no success... I'm travelling quite a lot, and I don't even remember this kind of issue happening to me for a couple of years anywhere else. I think that the hotel is advertised as a... More 

Review collected in partnership with Galahotels.com

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Desk staff: - Waited until checkout this morning to confirm company pre-payment failed, so missed opportunity to resolve this with company. - Did not accept the offer to resolve immediately with company by phone, insisting on payment on physically present card - Waited until checkout to inform that as a business stay letter was not provided, so tourist tax was... More 

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Milton Keynes, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is a 10 minute walk from the main station, with step free access via a lift from the station square to the cathedral square. Rooms are compact, with little shelf or drawer storage, but attractive, and the beds are comfortable. There was a good choice of hot and cold breakfast items, and the hotel restaurant featured Kolsch specialities,... More 

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Crewe
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stayed overnight. Good city centre location just 10 minutes walk from the main railway station. Modern hotel and compact bedrooms, including full facilities, in keeping with city centre location. Good breakfast before departure. We will stay there if visiting Cologne again.

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