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Hotel Mondial am Dom Cologne - MGallery Collection

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Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
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Hotel Mondial am Dom Cologne - MGallery Collection
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Hotel Mondial am Dom Cologne - MGallery Collection
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824 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have just arrived home after a four day city break at the Mondial Cologne. The hotel is in an excellent location, literally seconds from lots of bars and restaurants. Our double room was very clean and had everything we needed for a few days. It was slightly on the small side though but as we were not in the... More 

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Malmo, Sweden
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a nice stay during a weekend in Köln. Superb location, friendly and helpful staff and comfy bed. Felt clean and well maintained, and the breakfast buffet was good and included Prosecco, which is always a plus. Not the biggest room I've ever had, but not that small either.

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Aarschot, Belgium
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

lovely hotel, execellent staff, very pet friendly, great breakfast. We parked in the public parking next to the hotel whoch is 6€ a day cheaper and just as easy and safe. We did not have diner in the hotel cause there is plenty choice in the neighbourhood.

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Sydney, New South Wales, Australia
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is slap-bang right in the middle of Cologne, right next to the Dom and the main train station. The entry is nice and spacious, but the rooms leave a bit to be desired. We had a room looking into the courtyard (if that's what you want to call it) and had no views of the Dom. So ask... More 

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Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear JulesC392, Thank you so much for choosing us for your stay in our city and also for taking the time to share your experience with other visitors. We are very happy you found our hotel to be in a great central location, just 5 minute walk from Cologne Central Station, in the heart of the old town, and with... More 

Surrey, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

For a 5 star hotel, the twin room we were allocated was the smallest room I've stayed in, although the appointment were 5 star level. Don't ask the concierge to call for a cab to the airport; he'll quote 30-40 Euros. but you will be charged 60. as I was.

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Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Rather cool reception as our name had been spelt incorrectly on their documentation. Room was clean but small. Did not feel at home at all. Rather unfriendly place. Breakfast was good but again staff just did not have a real customer friendly attitude. It felt a cold and unfriendly place.

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Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear Michael W, Thank you so much for choosing us for your stay in our beautiful city as well as for taking the time to give us some feedback on your stay. By doing so, you are helping us improve and deliver a better experience for you and other guests in the future. We are very happy to hear that... More 

The Hague, The Netherlands
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Used the only check in for the first time and I have to say it went really well. We arrived there and our keys were ready. The room was clean, bed was comfortable and pillows were fluffy. There was a bit problem with the shower head but fixed immediately. One advise though, maybe during the key pick up, the receptionist... More 

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Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear glacier_traveller, Thank you so much for taking the time to give us some feedback on your stay. By doing so, you are helping as improve and deliver a better experience for you and our future guests. We are glad you found our rooms to be comfortable and thank you also for pointing out our ideal location, just 5 minute... More 

Mexico
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is well located, from the room window you can watch the Dom and just in front of the hotel is the Archeological Roman Museum and the Cologne Philarmonica. The front desk person that help us with our check in was really friendly and gave us a room that without paying extra we have a nice view of the... More 

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Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dar lugasalo, Thank you so much for choosing us for your stay in our city and also for taking the time to share your experience with other visitors. We are glad we could provide you with a comfortable and enjoyable stay. It is very rewarding to read that you enjoyed an enchanting view of the cathedral as well as other... More 

Brussels, Belgium
Level Contributor
135 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been coming on and off to this hotel for the last 12 years and it has never disappointed me. The staff are extremely helpful (especially the two concierges), the rooms very comfortable despite being rather small and if you book a superior room, you have a few nice extras such as the Nespresso machine. The rooms are spotlessly... More 

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Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear LisaK_511, Thank you for staying with us again, and for your continued loyalty! we were very pleased to read that you enjoyed our hospitality and service. Thank you also for the nice comments about our team. We strive to provide authentic hospitality and were glad to hear that we were able to fulfill your expectations. Our sumptuous champagne buffet... More 

Finland
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location of Mondial am Dom is very good: it is at the feet of the wonderful Dom, which was saved by the skilled Allied pilots during the last phase of the WWII. The pedestrian streets, the old market place, the river Rhein and its banks, the main railway station and lots of restaurants are in the neighborhood. Service was... More 

Was this review helpful? Yes
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear SonataArctica, Thank you for your review! We are delighted you enjoyed your stay with us, and we really appreciate you taking the time to share such an enriching information about our ideal location and surrounding area. Your nice comments on our facilities and the high standards of service from most of our staff have been shared with the team.... More 

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