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Hotel Mondial am Dom Cologne - MGallery Collection

5.0 of 5 Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
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Hotel Mondial am Dom Cologne - MGallery Collection
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Hotel Mondial am Dom Cologne - MGallery Collection
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670 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
25 reviews 25 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked it very much! Nice, recently renovated rooms. Definitely very quiet. Staff is friendly. Breakfast is very good. A nice place to stay for visiting cologne! Just a few steps from the cathedral and to the Christmas market at Heumarkt. I can recommend!

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Toronto, Ontario, Canada
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a trade show at the Messe, and it was very convenient - so close to the train station and then 1 metro stop from the Messe Koln. A short walk out the door is the magnificent cathedral so you can't miss it. The hotel was very nice albeit pricing due to trade show but that is... More

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Norway
Contributor
12 reviews 12 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Me and my boyfriend stayed in Hotel Mondial for one night. Although it was only for one night, we had some expectations as its supposed to be a 5-star hotel. The hotel seems beautiful when you enter the reception area, and the atmosphere seems welcoming and great. However, the staff was very little attentive and we would expect better service... More

Was this review helpful? Yes 1
Helsinki, Finland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 21, 2014 via mobile

Stayed here for two nights during Photokina-messe in September. Rate was some kind of messe-rate, meaning the room was about 2 to 3 times more expensive than on an off-messe night. The room was the basic room, situated on the second floor with a view of a building across the street. I was having high hopes of getting a room... More

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Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear FinnishFastcat, thank you very much for your feedback on your stay with us. We are happy you had a good Photokina time here in Cologne and with us. Please, if there is anything during your stay we can change or do better do not hesitate to tell reception at any time. It would have been no problem to fix... More

New Orleans, Louisiana
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 20, 2014

I honestly can't remember which type of room we had as we stayed in 10 hotels in a 22 day period, but I do know that it was room # 234. We LOVED the room! We had just come from a supposedly 5 star hotel in Brussels and this four star hotel way outshined that one! The room was large... More

Was this review helpful? Yes 1
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear Elizabeth504, thank you so much for your feedback on your "only 1 night stay" with us. We hope you had a good roundtrip and landed safely back home. In case you are coming to visit Cologne again, the room 234 and the whole team will be happy to welcome you back with us with! All the best Vera Mueller... More

Kassel, Germany
Top Contributor
85 reviews 85 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed October 16, 2014

This Hotel has a very nice location, between the Cathedral and the Rhine. However, both the room and the service at this Hotel was rather poor considering their prices. The only good news is that our room was ready, even though we arrived a bit before check-in time. Otherwise the staff at check could have been friendlier. The room was... More

Was this review helpful? Yes 1
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear Captain_0veur , thank you very much for copying your feedback to trip advisor as well as to us personally through the online survey. We are happy if guests give us a chance to reply to them personally and not only anonymous so we can check what happened and what time to speak with the right persons and train the... More

Madrid, Spain
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2014

I was honestly disappointed in this 4* hotel, I was expecting more. They say free wifi but it might take an hour to get a connection so not free since if one pays one gets a decent connection. The room was clean, staff ok and the breakfast buffet was generous with a wide variety and generally good.

Was this review helpful? Yes 1
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear jgbcnsp, thank you very much for your feedback on your stay with us. I am sorry the free WIFI did not work properly, the free and the Premium Wifi is using the same access. The difference is that Premium Wifi is unlimited, but for using whatts app, checking emails and social media the free Wifi is ok. If we... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 29, 2014

Stayed here for one night only, great location, free wifi and the cathedral is on your doorstep... BUT Rooms are compact to say the least, bed okay although the pillow choice wasn't the greatest. View of a building and car park not the best but then again the walking space around the bed isn't that large so it was rather... More

Was this review helpful? Yes 1
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne - MGallery Collection, responded to this review

Dear kdy3r , thank you very much for your feedback on your stay with us. Yes, our Classic rooms are not the biggest ones, but you can certainly upgrade to one of the Deluxe rooms or Junior Suites we offer, few of these rooms have view to the Dom as well. So we would be happy to welcome you back... More

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Additional Information about Hotel Mondial am Dom Cologne - MGallery Collection

Address: Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Mondial am Dom Cologne - MGallery Collection 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Sofitel Cologne
Accor Cologne Mondial Am Dom
Cologne Sofitel

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