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Park Inn by Radisson Koeln City West

4.0 of 5 Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
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Park Inn by Radisson Koeln City West
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Park Inn by Radisson Koeln City West
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224 reviews from our community

Traveler rating
    36
    109
    66
    9
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zagreb, Croatia
Top Contributor
74 reviews 74 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A typical good, new and reasonably priced 4* hotel at a good location. I've spent only one night there and I couldn't find any complaints. Everything was tidy, new and functional, people at reception were helpful and overall it was a good choice.

Was this review helpful? Yes
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your confidence in the Park Inn by Radisson Köln City West. It's good to know that you feel comfortable in your Park Inn and enjoy the personal service that our host team provides you. Your friendly comments help us to smile upon our guests in our daily work. Hope to see you soon again.... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2014

Hotel was nice (August 2014) but not great. The room was fine but there was no barrier between the shower and the floor of the bathroom. There was only 1 bed but I had requested 2. I didn't think it was that close to the city center, but that may have been because I got a little lost. The girl... More

Was this review helpful? Yes
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Jordan H., Thank you for your personal, positive feedback to our team and our service. We will share your impressions with our colleagues and we would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. Kind regards, Your Park Inn Team More

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 9, 2014

Really, 17€ for using WiFi, which was slower than any cell phone thingy ever invented? Clearly the hotel is trying to profile itself as a business hotel, yes, but still. Luckily, the place is rather quiet, and the rooms are very clean, spacious and pleasantly luminous. There was some fuss at the reception when we (a tourage of four) arrived,... More

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, We appreciate your feedback and your personal view of what you experienced in the Park Inn Cologne City West. We offer our guests free WiFi. The selection of breads and rolls, various sausages, cheeses and jams, various hot dishes, fresh fruit, muesli, cereals and freshly baked waffles offers a varied and balanced range and offers something for... More

Bristol, England
Top Contributor
51 reviews 51 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed October 8, 2014

We stayed for one night in October 2014 while visiting Cologne with friends. The location of the hotel is quite good, about 250m from a tram stop and with good road connections. It's close to a main road but not close enough for it to be an issue. Plenty of underground parking but very expensive at 16 euros a night.... More

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your carefully elaborated, generally positive review and that you have taken the time to analyze both our services and hotel offers. Our aim is to constantly develop existing services and different areas of the hotel in quality and modernity. Our pricing policy is to provide our guests only in respect of services you actually... More

Istanbul, Turkey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

Hotel very close to city centre, rat ine is good room so comfortable , nice big my room 317 I come for fair. Breakfast to expensive . not requment bar good staff so friendly , reception so kind and very helpful on the future if I come again I will stay same hotel. Restaurant on the drink service you request... More

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Many thanks for your kind words regarding our hotel and your decision to visit us again. Your comments and criticism assist our thoughts and actions when reviewing the service components. You will see it on your next stay. We look forward to welcoming you back soon and remain, until then, Your Park Inn Team More

Neuchatel, Switzerland
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 13, 2014

Location: on a heavy traffic road. You can only sleep with closed windows. The aircon is quiet and efficient however. The rooms are just OK except the bed that is terrible, especially the pillow! A small thing like this can spoil a night's sleep. Amenities, towels etc are the bare minimum. OK for a 2 star hotel. I was happy... More

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for taking the time to review our hotel. It is always the comments and criticisms of our guests which help us to review the various service components of our hotel and to adapt our actions and way of thinking to meet the changing general conditions should the need to do so arise. We offer the... More

Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 30, 2014

This hotel was clean and functional but rather austere, very basic and lacking in amenities that I have found in almost all hotels worldwide, even in remote locations in places such as Zambia, DRC, Kazakhstan, Easter Island, etc. A double bed was provided but only a single duvet, one pillow, one bath towel, no soap, shampoo, conditioner, lotion, no tea... More

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your honest words and your personal view of what you experienced in hotel. Your feedback is extremely important to us! Only then can we ensure a high quality and arrange our hotel's processes to best benefit our guests. It is our aim to ensure a competent service team through continual employee-trainings. Your case has... More

Stamford, United Kingdom
Top Contributor
83 reviews 83 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed August 13, 2014

An OK hotel that lacks any real character. The room price is good value but then the breakfast is a rip off if you buy that on top per person. It is so easy in the mornings just to venture out into the local neighbourhood and pick up some nice bread, cakes and coffee for 20% of the price. We... More

Was this review helpful? Yes
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, We appreciate your feedback and your personal view of what you experienced in the Park Inn. It is our aim to ensure a competent service team. Your case has been discussed with the involved persons within the context of the guidelines of our service philosophy "YES I can!". As an alternative to our large buffet breakfast, in... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

Nice clean hotel for business people. A bit far from the centre to walk, but there is a tram around to corner which brings you every 10 minutes to Altstadt. Good wifi network. Friendly staff. Bathroom a bit small and simpel.

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you very much for your response to your stay in our hotel. Your opinion is important to us, so that we can continue to improve our quality standards successfully. See you again soon at the hotel! Your Park Inn Team More

Heidelberg, Germany
Top Contributor
62 reviews 62 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 2, 2014

We stayed two nights for the wedding of my brother. The hotel is conveniently located, you can park your car close to the hotel. The breakfast is very good. The Gym was okay. Just the barkeeper was busy being bored !

Was this review helpful? Yes
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, We appreciate your positiv feedback about our hotel and your personal view of what you experienced in hotel. It is our aim to ensure a competent service team through continual employee-trainings. Your review has been discussed with the involved person within the context of the guidelines of our service philosophy "YES I can!". Give us a chance,... More

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Additional Information about Park Inn by Radisson Koeln City West

Address: Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Lindenthal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Koeln City West 4*
Number of rooms: 205
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Also Known As:
Park Inn By Radisson Koeln City West Hotel Cologne
Park Inn Cologne
Cologne Park Inn

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