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Park Inn by Radisson Koeln City West

4.0 of 5 Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
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Park Inn by Radisson Koeln City West
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Park Inn by Radisson Koeln City West
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240 reviews from our community

Traveler rating
    40
    117
    69
    10
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Odiham, United Kingdom
Top Contributor
189 reviews 189 reviews
86 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here on business in November with a group of colleagues. Since I last stayed I believe the reception service has improved with plenty of staff at busy times, and these working very efficiently. My room was good and the 'free' wifi is relatively good quality and accessible across the hotel. We had dinner in the restaurant and I... More 

Was this review helpful? Yes
ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Mark R., First, we would like to thank you for your kind words and your score regarding our team and our hotel. It's nice to know that we have satisfiedour guests' expectations. In no way do we wish to diminish the complaint described by you or to dismiss it without investigating it. We have done so systematically. Naturally, we... More 

Belfast, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is a little bit outside the main city but public transport links are very good from the airport to the hotel, you can travel from Bonn Airport to the hotel on your train ticket which lasts for 90 minutes. I struggled with directions when I arrived so I have decided to post up some advice on finding the... More 

Was this review helpful? Yes 1
ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your positive feedback. It's nice to know that you feel comfortable in your favorite Cologne hotel and enjoy the personal service that our host team provides you. We wish you all best and hope to see you soon! Kind regards, Your Park Inn Team More 

Madrid, Spain
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 17, 2014

I've stayed at this hotel several times, am a Carlson Club member and to be honest, I don't know why I come back here. Last time I think. They just can't seem to get it right, and it's a shame because the installations are ok, it's just the staff, the lack of motivation and pride in their otherwise honorable work,... More 

Was this review helpful? Yes 1
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, We very much regret that we were not able to make your stay at our hotel completely satisfactory. Our attitude towards service and life is "Yes I can!". 100% guest satisfaction is our goal! That is why we would be delighted if you could get in touch with us at the following e-mail address (customer-relations.koeln@proventhotels.com) and give... More 

Mississauga, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2014

We stayed at the Park Inn for two nights while in Cologne. It was delightful. The staff, rooms and service were second to none. They made you feel welcome for sure. The underground parking was nice and you have to check out the European Brunch Buffet. It was spectacular! Overall excellent, close to transit to downtown.

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Blair F., Thank you for your very positive review. It was great fun to read! Our successful global hotel chain thrives on innovative feedback which is always inspiring us to break new ground. We hope to impress you again during your next stay in your Park Inn Cologne. Yours sincerely, Park Inn Team More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

I stayed 4 nights during the first week of December for a visit to the University of Cologne which is closely located from the Hotel. Rooms are spacious, clean, and very confortable beds plus coffee machine. Hotel staff was friendly and helpfull, nice bar at the lobby floor. Management was quite generous with complimentary drink in the bar, sweets, and... More 

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your well selected words and the very personal, positive feedback to our team and our service. It's nice to know that you feel comfortable in your Cologne hotel and enjoy the personal service that our host team provides you. Your friendly comments help us! Kind reagards, Your Park Inn Team More 

Horncastle, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 3, 2014

Our modern and clean room was well furnished with a well laid out bathroom and comfortable beds. The staff were friendly and searched to find us the best possible room for our price. The free Wi-Fi was quick and easy to connect to. The park across the road was convenient for exercising our dog. This hotel is conveniently situated for... More 

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Mike, We find it fantastic and we are delighted to receive such a positive feedback from you. Our successful global hotel chain thrives on innovative feedback which is always inspiring us to break new ground. We hope to impress you again during your next stay in your Park Inn by Radisson Köln City West. Best wishes and a>Merry... More 

The Netherlands
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 30, 2014

We stayed in this hotel for a one night city trip to Cologne. The hotel looks very modern and classy. The rooms are simple and clean and have pleasant beds. The immediate surroundings of the hotel are not very appealing but the city center can easily be reached with a 5-7 minute tram ride. The Belgian square area, which has... More 

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor User, Many thanks for your kind words regarding our hotel and your decision to visit us. It is always the comments of our guests which assist our thoughts and actions when reviewing the various service components of our hotel. We look forward to welcoming you back soon. Kind regards, Your Park Inn Team More 

Nathrop, Colorado
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 28, 2014

We moved to the Park Inn hotel for two nights after staying in a lesser hotel our first night in Cologne. The hotel is quite pleasant in most every way. Not luxurious, but very nice. Our room is slightly larger than other rooms we have had in Europe. It is quiet and has all the amenities we need, although the... More 

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor User, Thank you for taking the time to review our hotel. It is always the comments of our guests which help us to review the various service components of our hotel and to adapt our actions and way of thinking to meet the changing general conditions should the need to do so arise. Thank you for your kind... More 

Zagreb, Croatia
Top Contributor
80 reviews 80 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 4, 2014

A typical good, new and reasonably priced 4* hotel at a good location. I've spent only one night there and I couldn't find any complaints. Everything was tidy, new and functional, people at reception were helpful and overall it was a good choice.

Was this review helpful? Yes
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your confidence in the Park Inn by Radisson Köln City West. It's good to know that you feel comfortable in your Park Inn and enjoy the personal service that our host team provides you. Your friendly comments help us to smile upon our guests in our daily work. Hope to see you soon again.... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2014

Hotel was nice (August 2014) but not great. The room was fine but there was no barrier between the shower and the floor of the bathroom. There was only 1 bed but I had requested 2. I didn't think it was that close to the city center, but that may have been because I got a little lost. The girl... More 

Was this review helpful? Yes
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Jordan H., Thank you for your personal, positive feedback to our team and our service. We will share your impressions with our colleagues and we would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. Kind regards, Your Park Inn Team More 

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Additional Information about Park Inn by Radisson Koeln City West

Address: Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne > Lindenthal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Koeln City West 4*
Number of rooms: 205
Reservation Options:
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Also Known As:
Park Inn By Radisson Koeln City West Hotel Cologne
Park Inn Cologne
Cologne Park Inn
Hotel Style:
#28 Best Value Hotel in Cologne
#31 Luxury Hotel in Cologne

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