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All 281 Cologne hotels

Park Inn by Radisson Koeln City West

4.0 of 5 Hotel   |   Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany (Lindenthal)
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73%
Ranked #68 of 281 hotels in Cologne
A recent review
4 of 5 stars reviewed 1 week ago
wilson1966 bristol
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208 people have reviewed this hotel

Traveler rating
    33
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16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
bristol
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location as this hotel is just out of the center so nice and quiet but near enough so you can park the car in the underground car park and catch the tram into town. Comfortable and clean hotel with very friendly and helpful staff. I would definitely stay here again if I visit Cologne in the future.

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your very positive review. Our global hotel chain thrives on feedback which is always inspiring us to break new ground. We hope to impress you again during your next stay in your Hotel Park Inn by Radisson Cologne City West. Kind regards, Your Park Team More

Kalamata, Greece
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Park Inn by Radisson Koln City West - Friendly, helpful and approachable staff - always with a smile. The hotel is modern and has all the facilities you could want especially for a short stay. The quiet location is very good - with the centre an easy twenty minute walk away. There is a also a nearby tram stop. We... More

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your very positive review. It was great fun to read! Our successful global hotel chain thrives on innovative feedback which is always inspiring us to break new ground. We hope to impress you again during your next stay in your Park Inn by Radisson Köln City West! All the best, Your Park Inn Team More

Warwick, England
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good clean basic hotel conveniently situated with adequate facilities. If you want Breakfast book in advance, otherwise it's €19/day < SHOCKER!! Great car parking on site, but at €16/day non-negotiable <SHOCKER!!! Food & drink comparatively expensive, so get out and enjoy the bars, restaurants and biergarten of Cologne - a lively and interesting city. Cheers John.

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, We are pleased to hear that you feel at home with us and we thank you for taking the time to evaluate our hotel. As an alternative to parking in the hotel parking there can be found, in compliance with the general traffic regulations, free parking spaces close to the hotel. Hoping to see you soon again,... More

Senior Contributor
24 reviews 24 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room size is pretty adequate and one of the best room sizes I have come across. The best part being that the rooms were well lit. I couldn't quite understand the point of bad lighting in other hotels. The breakfast was sumptuous and had a lot of variety. The hotel is not centrally located so that's a bit of... More

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Pranav B., Thank you for your well selected words and the very personal, positive feedback to our team and our service. You are welcome to notify our colleagues at the reception of your wishes at any time. This way we can guarantee to immediately make your stay more pleasant. We have a large selection of TV channels and video... More

Germany
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night because the location was handy for the event we were attending. At check-in, the receptionist told us we had to pay an extra deposit (and also pay in advance) because we did not have a credit card with us. I've never encountered this before and there was also no mention of this when we booked.... More

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your predominantly positive feedback regarding your stay in our hotel. Information for your next stay. We also offer our guests an „Express Breakfast“ and an "à la carte" breakfast in the mornings at our bar. The Internet access is valid for the length of stay. After check out you can use the Business Corner... More

Sunny Isles Beach, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

I stayed in this hotel for 6 nights and services was bad, the employees in this hotel were very rude. They were not helpful. They get mad if you didn't speak German.The Wifi was terrible, not a good connection. Channels was mostly in German, not good hotel for tourist. Overall this hotel was very bad. Wouldn't recommended in staying there!!

Was this review helpful? Yes 1
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, We appreciate your feedback and your personal view of what you experienced in the hotel. It is our aim to ensure a competent service team through continual employee-trainings. Your case has been discussed within the context of the guidelines of our service philosophy "YES I can!". Give us a chance, our "YES I can!" promises to redeem... More

Belgrade, Serbia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

I've stayed in this hotel for the second time and once again I enjoyed in fantastic bed. That is very important for me, because when you travel to such atractiv city as Cologne is, you don't spend to much time in sleep. Position of the hotel is not so central, but it is very good connected by publictransport with center... More

Was this review helpful? Yes 1
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your predominantly positive review. The daily rate for the convenient parking spaces on the hotel's property is well below the market rate for parking spaces. But there are also in compliance with the general traffic regulations, free parking spaces close to the hotel. We would be pleased if you would take this into account... More

Costa Teguise, Spain
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

This hotel is a fine hotel when you stay over in Cologne for a business trip. The hotel is in the center and has nice and friendly staff members. The rooms are clean and up to date. The only thing they need to work on is the WIFI internet. This is very slow and not workable for business people.

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for choosing the Park Inn by Radisson Cologne City West and your kind words regarding our hotel. We are pleased that that we were able to impress you with our service components in our hotel. Our WIFI is free of charge up to 512k/bits. In our Superior category, the high speed Internet is included. Please... More

Stockholm, Sweden
1 review
5 of 5 stars Reviewed April 10, 2014

I've stayed in this hotel with my friend from the 28th until 31st of March. We arrived to Cologne early and were allowed to check-in at 12:00 instead of waiting for 14:00/15:00 which was nice. The restaurant is very clean and people working there are friendly. I have to say that reception was extremely helpful especially Benjamin. He gave us... More

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Dawid, We find it fantastic and we are delighted to receive such a positive feedback from you. Benjamin also sends warm greetings and asks when you will visit next. A small tip: we have a great new promotion planned for summer. Please visit again and you are, of course, welcome to bring friends. Feel free to call us, we... More

Zurich, Switzerland
1 review
3 of 5 stars Reviewed March 31, 2014

There is a good choice of food for breakfast in a reasonable quality. The room is equiped well with a flat TV, comfortable bed (unfortunately only one pillow), workdesk etc. The bathroom is clean. unfortunately the "free" internet is useless because it is incredibly slow.

Was this review helpful? Yes
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Rafael S., It is very nice that you have taken the time to give this feedback. You are welcome to notify our colleagues at the reception of your wishes at any time. This way we can guarantee to immediately make your stay more pleasant. We would be pleased if you would give us the opportunity to exceed your expectations... More

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Additional Information about Park Inn by Radisson Koeln City West

Address: Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Lindenthal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Koeln City West 4*
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Also Known As:
Park Inn By Radisson Koeln City West Hotel Cologne
Park Inn Cologne
Cologne Park Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#29 Luxury Hotel in Cologne
Hotel Class
Number of rooms
205

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