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All 281 Cologne hotels

Park Inn by Radisson Koeln City West

4.0 of 5 Hotel   |   Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany (Lindenthal)
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Ranked #81 of 281 Hotels in Cologne
A recent review
3 of 5 stars reviewed 4 days ago
Niedrig Neuchatel, Switzerland
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217 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Neuchatel, Switzerland
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Location: on a heavy traffic road. You can only sleep with closed windows. The aircon is quiet and efficient however. The rooms are just OK except the bed that is terrible, especially the pillow! A small thing like this can spoil a night's sleep. Amenities, towels etc are the bare minimum. OK for a 2 star hotel. I was happy... More

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Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was clean and functional but rather austere, very basic and lacking in amenities that I have found in almost all hotels worldwide, even in remote locations in places such as Zambia, DRC, Kazakhstan, Easter Island, etc. A double bed was provided but only a single duvet, one pillow, one bath towel, no soap, shampoo, conditioner, lotion, no tea... More

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your honest words and your personal view of what you experienced in hotel. Your feedback is extremely important to us! Only then can we ensure a high quality and arrange our hotel's processes to best benefit our guests. It is our aim to ensure a competent service team through continual employee-trainings. Your case has... More

Surat, India
1 review
1 of 5 stars Reviewed 3 weeks ago

Beware when sharing your Credit card / Debit card at the hotel. They will swipe your card twice, which they normally do - Once at the time of check-in (For Guarantee), then at the time of check-out for clearing all the dues. Check that they have not charged you twice. I was charged twice. A colleagues of mine has also... More

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Guest, We will gladly take a stance on your comments and are delighted that we were able to clarify the misunderstanding after consultation with you and your bank. Should you require further clarification of your unusual case, please contact the hotel management. We continue to guarantee you a quick and confidential processing. Kind regards Ihr Park Inn Team More

Stamford, United Kingdom
Top Contributor
83 reviews 83 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 5 weeks ago

An OK hotel that lacks any real character. The room price is good value but then the breakfast is a rip off if you buy that on top per person. It is so easy in the mornings just to venture out into the local neighbourhood and pick up some nice bread, cakes and coffee for 20% of the price. We... More

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, We appreciate your feedback and your personal view of what you experienced in the Park Inn. It is our aim to ensure a competent service team. Your case has been discussed with the involved persons within the context of the guidelines of our service philosophy "YES I can!". As an alternative to our large buffet breakfast, in... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed August 5, 2014

Nice clean hotel for business people. A bit far from the centre to walk, but there is a tram around to corner which brings you every 10 minutes to Altstadt. Good wifi network. Friendly staff. Bathroom a bit small and simpel.

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you very much for your response to your stay in our hotel. Your opinion is important to us, so that we can continue to improve our quality standards successfully. See you again soon at the hotel! Your Park Inn Team More

Heidelberg, Germany
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 2, 2014

We stayed two nights for the wedding of my brother. The hotel is conveniently located, you can park your car close to the hotel. The breakfast is very good. The Gym was okay. Just the barkeeper was busy being bored !

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, We appreciate your positiv feedback about our hotel and your personal view of what you experienced in hotel. It is our aim to ensure a competent service team through continual employee-trainings. Your review has been discussed with the involved person within the context of the guidelines of our service philosophy "YES I can!". Give us a chance,... More

Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 22, 2014

Good location as this hotel is just out of the center so nice and quiet but near enough so you can park the car in the underground car park and catch the tram into town. Comfortable and clean hotel with very friendly and helpful staff. I would definitely stay here again if I visit Cologne in the future.

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your very positive review. Our global hotel chain thrives on feedback which is always inspiring us to break new ground. We hope to impress you again during your next stay in your Hotel Park Inn by Radisson Cologne City West. Kind regards, Your Park Team More

Kalamata, Greece
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 19, 2014

Park Inn by Radisson Koln City West - Friendly, helpful and approachable staff - always with a smile. The hotel is modern and has all the facilities you could want especially for a short stay. The quiet location is very good - with the centre an easy twenty minute walk away. There is a also a nearby tram stop. We... More

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your very positive review. It was great fun to read! Our successful global hotel chain thrives on innovative feedback which is always inspiring us to break new ground. We hope to impress you again during your next stay in your Park Inn by Radisson Köln City West! All the best, Your Park Inn Team More

Warwick, England
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 17, 2014

Good clean basic hotel conveniently situated with adequate facilities. If you want Breakfast book in advance, otherwise it's €19/day < SHOCKER!! Great car parking on site, but at €16/day non-negotiable <SHOCKER!!! Food & drink comparatively expensive, so get out and enjoy the bars, restaurants and biergarten of Cologne - a lively and interesting city. Cheers John.

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, We are pleased to hear that you feel at home with us and we thank you for taking the time to evaluate our hotel. As an alternative to parking in the hotel parking there can be found, in compliance with the general traffic regulations, free parking spaces close to the hotel. Hoping to see you soon again,... More

Senior Contributor
25 reviews 25 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 16, 2014

The room size is pretty adequate and one of the best room sizes I have come across. The best part being that the rooms were well lit. I couldn't quite understand the point of bad lighting in other hotels. The breakfast was sumptuous and had a lot of variety. The hotel is not centrally located so that's a bit of... More

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Pranav B., Thank you for your well selected words and the very personal, positive feedback to our team and our service. You are welcome to notify our colleagues at the reception of your wishes at any time. This way we can guarantee to immediately make your stay more pleasant. We have a large selection of TV channels and video... More

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Additional Information about Park Inn by Radisson Koeln City West

Address: Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Lindenthal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Koeln City West 4*
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Also Known As:
Park Inn By Radisson Koeln City West Hotel Cologne
Park Inn Cologne
Cologne Park Inn

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