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Park Inn by Radisson Koeln City West

Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
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1 room 1 guest
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Park Inn by Radisson Koeln City West
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275 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Sofia, Bulgaria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Pros: - VERY polite staff, always available for your questions, demands, etc.; - parking lot; - relative good location; good transport connection to the city center; - rooms are comfortable, bath too (great bathtube); Cons: - beds could be better (too high and too narrow), pillows are not even close to comfortable - the sink in the bathroom is very... More 

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Denver
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel with good services very near the Straßenbahn and good restaurants. Only wish the hotel's restaurant had a more ample selection. Good, free wifi, very kind and gentle staff. Taxi to Hbf only 10€.

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Derek N., Thank you for your confidence in the Park Inn by Radisson Cologne City West and for choosing our hotel. It’s nice to know that you feel comfortable in your favourite Cologne hotel and enjoy the personal service that our hosting team offers. We hope to see you soon again. Kind regards, Your Park Inn Team More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

Stayed 2 nights. The staff were extremely helpful, happy, warm and friendly. Also good looking!! Thoroughly enjoyed the stay there. Clean facilities. Everything necessary provided for a very very good price. I would stay again.

Was this review helpful? Yes
ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review
Google Translation

Sehr geehrter Jacob R., vielen herzlichen Dank für Ihre sehr positive Bewertung. Wir freuen uns, dass wir unser "Yes I... More 

Amstelveen, The Netherlands
2 reviews
4 of 5 stars Reviewed May 26, 2015

I stayed here on a long weekend trip to Cologne and although we dint use much of the services offered by the hotel, you can conclude this to be a very nice convenient hotel (definitely recommended). (+)ve - Excellent & Safe Location, 100m to tram stop that takes you right into the party district + Very Clean & quiet rooms... More 

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Saneel M., Thank you for your well selected words and the very personal, positive feedback regarding our hotel. We would be pleased if you chose to enjoy our hospitality and the hotel’s friendly atmosphere during your next stay in Cologne. Kind regards, Your Park Inn Team More 

Germany
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed May 22, 2015

Back in march I've stayed here for six nights. The hotel was chosen because it seemed to be the best option around the place I had to go to in Cologne West. It was a 5 minute walk to a nearby tram station. When asked at check in I choose a recently renovated room which turned out worse than I... More 

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for taking the time to review our hotel. It is always the comments and criticisms of our guests which help us to review the various service components of our hotel and to adapt our actions and way of thinking to meet the changing general conditions should the need to do so arise. The hotel’s furnishings,... More 

Monaghan, Ireland
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed April 3, 2015

I stayed here on business last week very nice clean hotel rooms are spacious and staff are friendly restaurant food is good but very little choice on the menu and the pricing is average drink is at city prices

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ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your selected words and the personal, positive feedback to our team and our service. We would be pleased if you would again consider our Park Inn Hotel when you plan your next business trip in Cologne. Kind regards, Your Park Inn Team More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stayed at this hotel for 3 nights from 26th February as we went to Cologne by coach to see Andre Rieu in a live concert. The hotel was excellent, the staff friendly and helpful. The buffet at breakfast was the best we have ever had in any country and the dinner buffets too excelled. Drinks were quite expensive (they... More 

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Rosemary, Thank you for your well selected words and the very personal, positive feedback to our team and our service. As you are a frequent guest, on your next stay in Cologne it would be a pleasure to see you again. Kind regards, Your Park Inn Team More 

Tehran Province, Iran
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 25, 2015

It's a good hotel in very quite place far from traffic and city noises. However you can access to public transportation very easy. Metro station is just around 200m far from hotel with access to lies 1 and 7 of koln. All stafs are very kind and rooms are clean. Just negative point is there is not any accessories in... More 

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ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your well selected words and the very personal, positive feedback to our team and our service. We offer our guests shower gel, body lotion, toothbrushes, deodorant and other extras. You are welcome to notify our colleagues at the reception of your wishes at any time. This way we can guarantee to immediately make your... More 

1 review
5 of 5 stars Reviewed February 16, 2015

Everything was almost perfect. Breakfast was a bit overpriced but nice. Bathroom was outdated, we didn't like the shower curtain... Nice beds and very quiet. Staff was very kind and the food from room service was tasteful. Over all value for money!

Was this review helpful? Yes
ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Benjamin, Many thanks for your kind words regarding our hotel. It is always the comments and criticisms of our guests which assist our thoughts and actions when reviewing the various service components of our hotel. We look forward to welcoming you back soon and remain, until then, Yours sincerely Park Inn Team More 

Bedford, United Kingdom
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 3, 2015

A pleasant business hotel on the edge of the city centre. Room was superficially pleasant and functional but the carpet was badly marked and toilet pan stained. The soap dispenser in the bathroom was empty. The rooms were not well soundproofed and I could hear the traffic on the nearby roadThe bar and restaurant were both good and sensibly priced.... More 

Was this review helpful? Yes 1
ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripsadvisor- User, Thank you for your very personal, positive feedback to our team. It is always the comments of our guests which help us to review the various service components of our hotel and to adapt our actions and way of thinking to meet the changing general conditions should the need to do so arise. We would be pleased... More 

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