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Hilton Cologne

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Marzellenstrasse 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
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Hilton Cologne
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Hilton Cologne
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1,252 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Beautiful clean room and lovely comfortable bed and linen. In a prime location for all attractions. Great choice of food for breakfast and staff were very helpful. The Bar inside from the reception was very nice but a shame the only free WiFi was in the lobby and you took a chance on that otherwise you had to pay for... More 

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essex
Top Contributor
115 reviews 115 reviews
43 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel, clearly caters for business guests rather than tourists. Probably the cleanest room we have ever stayed in. Very close to all local amenities and staff friendly and helpful. Shame about no free wifi and having to pay 7.50 for a bottle of water in the room.

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London, United Kingdom
Top Contributor
73 reviews 73 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights for business. Great location in the heart of the city and around the corner from the cathedral and tram/train stations, so really easy to get around. All the staff were friendly. Breakfast was tasty and food from the room service menu was good as well. Nice little bar area in the reception area as well.... More 

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New York
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay here last week for 6 nights - business trip. Perfect location near the train station - I had to commute into Bonn each day. I had a very nice King room on the front. Everything I needed, clean, quiet. I had breakfast two days at the hotel - continental - primarily because I don't eat that much and so... More 

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear newyork025, greetings from the Hilton Cologne and thank you very much for your feedback on Tripadvisor! It is a pleasure to hear that you had a pleasant stay at our hotel and enjoyed the location in the heart of Cologne, close to the train station and all main sights. Please be assured that your great feedback will be shared... More 

Welling, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at the Hilton Cologne a few times now and always find all the staff very helpful and polite. It is in a great location for the cathedral and central station (3 minute walk). Would recommend the Ice Bar which is part of the hotel, as well as the main lobby bar. Breakfast is good and has full... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Julian G, thank you very much for sharing your experiences with the Hilton Colgone on Tripadvisor. It is everytime a pleasure to welcome you back to the Hilton Cologne. Thank you very much for your nice feedback and your loyalty to our hotel! The whole team is already looking forward to your next stay with us and we are... More 

Kuala Lumpur, Malaysia
Top Contributor
50 reviews 50 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel mainly for its location. But the Hilton is the Hilton and you can expect a certain level of comfort but not much more. Which was fine by me but I was particularly taken aback by the unfriendliness of one of the staff at the reception counter. Fortunately not all were as rude and I managed to... More 

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Moreyameen, thank you very much for recently staying at the Hilton Cologne. We really appreciate that you took the time to share your feedback regarding your stay with us on Tripadvisor. It is a pleasure to hear that you enjoyed the hotel's location at the city centre of Cologne, close to all main sights and the Cologne Central Station.... More 

Dublin, Ireland
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Located a few minutes from the train station and Cologne Cathedral this hotel is conveniently located near major tourist attractions, is affordable, has friendly staff and does a great breakfast. Stayed there for two nights over Easter with my husband and our room was clean and comfy. Would recommend this hotel to those visiting Cologne for a few days as... More 

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Sibh83, greetings from the Hilton Cologne and thank you for your great review on Tripadvisor. We are more than happy to hear that you enjoyed the easter time at our hotel and in Cologne. Please be assured that your feedback will be shared with the entire team, as it is the best motivation for all of us. It would... More 

Doha, Qatar
Top Contributor
142 reviews 142 reviews
71 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked three rooms at this hotel, mainly because I am HH Gold member, my friend a Silver and due to its prime location near the central station and the cathedral. Being a a gold member my standard room was upgraded to a deluxe, and another room booked by us for a non Hilton Honor member received a free upgrade... More 

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Ajesh K, thank you very much for letting us have an impression of your recent stay with us. Every guest's feedback is very important to us as it allows us to steadily improve the service of hospitality we offer. Therefore we really appreciate your comments regarding our live cooking station for breakfast and we will take it as a... More 

Herning, Denmark
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hilton in Cologne is classy and it's central location is very nice. Nice service, the personal was always helpful and the breakfast buffet was world class. All in all, good value, nice location and great brekkie.

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Interwinther, many thanks for recently staying at the Hilton Cologne. It was our pleasure to be your host during your time in Cologne and we are more than happy to hear that you fully enjoyed your stay with us. We are already looking forward to welcome you back to another great time in Cologne. Best regards, Your Hilton Cologne... More 

San Antonio, TX
Top Contributor
130 reviews 130 reviews
52 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a few nights to attend a nearby conference. Very convenient location to the main train station. Nice staff and clean/quiet rooms. The restaurant provided a nice dinner. I look forward to staying here again when in Cologne.

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear BeakerTX, many thanks for choosing the Hilton Cologne for your recent trip to our city. We hope you had a safe trip back home. We are more than happy to hear that you had a pleasant stay at our hotel and enjoyed the hotel's location at the heart of the city and close to the cathedral and the central... More 

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