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Hilton Cologne

4.0 of 5 Marzellenstrasse 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
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Hilton Cologne
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Hilton Cologne
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1,170 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

Last night i had a wonderful meal in the Konrad restaurant. I wasn't sure what I was looking for having flown in from the UK, unpacked and read emails in my room for an hour and a half, but I knew I wanted robust food - meat, chips etc and beer. The Konrad surpassed my expectations with a fillet of... More 

Was this review helpful? Yes
Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Adam S, thank you so much for letting us have your great feedback regarding our konrad restaurant. It was our pleasure to welcome you as our guest and we are more than happy to hear that you enjoyed your dinner with us. Please be assured that I will pass your comments on to our konrad restaurant and kitchen team.... More 

London
Top Contributor
59 reviews 59 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

my first time at the Hilton, I normally stay at the Marriott when on business in Cologne. The location is v central and next to the main station. My room was clean, modern and quite basic, but was fine. I was surprised at how small and compact it was. I ate in the Konrad ( separate review, great food) and... More 

Was this review helpful? Yes
Hilton_Cologne, Manager at Hilton Cologne, responded to this review

Dear KamMug, Greetings from Cologne! Thank you very much for your great review on Tripadvisor. We are more than pleased to see that you fully enjoyed your stay at the Hilton Cologne. The entire Hilton Cologne Team is looking forward to welcome you back soon. Best regards, Your Guest Relation Team More 

ontario
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is literally steps away from the Dom Cathedral right in the middle of Cologne! The gym is probably one of the best Hotel Gym I have ever seen! Rooms are clean and looked modern! The Ice Bar of the hotel is nice and the Bartenders were friendly!

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear acadien67, thank you very much for your great feedback on Tripadvisor. It is a pleasure to hear that you fully enjoyed your time with us and like the hotel's location and our gym. Please be assured that your great comments will be passed on to our Ice Bar Team. Dear acadien67, we are already looking forward to welcoming you... More 

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a one night stay whilst on our Insight Vacation White Christmas Tour. As our Group arrived early into Cologne our group booking was not available until 3.00pm. Most of the group took the opportunity to do some sight seeing and shopping in the local vicinity. The hotel is centrally located and close to many tourist sights. On returning... More 

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Andopeter, thank you very much for staying at the Hilton Cologne and sharing your review on Tripadvisor. We are very happy to hear that you enjoyed your stay at our hotel and had a great time in Cologne. We are very sorry for the check in experience you made and want to assure you that this surely not our... More 

palm springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

the staff here will really make you feel at home,. they picked amazing restaurants which is hard for us as foodies ..... overall great job. Hotel is close to the train station and the cathedral. great for tourist time. room service was better then expected and very fast also unusual ... good choice for business or pleasure

Review collected in partnership with Hilton Hotels & Resorts

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Raymond P D, Thank you so much for letting us have your great feedback. It was our pleasure being your host during your time in Cologne and we are very happy that you fully enjoyed your time with us. We will be more than pleased to share your comments with the entire Hilton Cologne Team as this is a... More 

Rougemont, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel with the following amenities: - great location close to Cologne Dom and Hbf - convenient SixT rental facility at hotel - wonderful breakfast - very friendly staff - clean rooms Only area of criticism I have would be: - parking is expensive - hotel bar lacks atmosphere

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Gary D, thank you very much for recently staying at the Hilton Cologne. We really appreciate that you took the time to share your review on Tripadvisor. It is a pleasure to hear that you enjoyed a great time in Cologne and our hotel. Please be assured that your comments regardingt the parking and our bar atmosphere will be... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I spent only one night in the hotel. It was a pleasant stay. Indidntveat in the hotel just used the bar and breakfast room. The bar was well stocked with really friendly staff. The bar couldn't offer any crisps of snacks, surprising but not an issue. The hotel breakfast was expensive at €27 but you could go for a cheaper... More 

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Hilton_Cologne, Manager at Hilton Cologne, responded to this review

Dear Chubberlina, thank you very much for sharing your feedback on Tripadvisor. We are more than pleased to read that you had a pleasant stay at the Hilton Cologne. It would be our pleasure to be your host again for your future stays. The Hilton Cologne Team is looking forward to welcome you back soon. Best regards, Katharina Guest Relation... More 

Amersfoort, The Netherlands
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Fir a business stay quite convenient. Very near to the central station and Kolner Dom. However it's ridiculous they charge 26 euro for a breakfast en 18 euro for the WiFi in your room!! The rooms are ok but overall the hotel looks a bit outdated and boring.

Was this review helpful? Yes 1
Hilton_Cologne, Manager at Hilton Cologne, responded to this review

Dear Mirijam140, Thank you for your honest feedback. We are very sorry to read that you did not fully enjoy your recent stay with us at the Hilton Cologne. Please be assured that we take all your mentioned points very serious and will discuss them with our Management. We would be delighted to welcome you back in Cologne and our... More 

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, comfortable rooms, personal and personable service despite the hotel being so busy. Really, everything that made us glad we chose the Hilton once again. The Hilton is close to the train station, a stone's throw from the Dom where a lively Christmas Market was set up. As we were joining a river cruise with the Dorint Hotel being... More 

Was this review helpful? Yes
Hilton_Cologne, Manager at Hilton Cologne, responded to this review

Dear palatespeak, Happy New Year from Cologne! I am more than delighted about your great feedback! Thank you! It is a pleasure to see that you were totally satisfied with the Hilton Cologne. The entire Team is looking forward to welcome you back soon. Best regards, Katharina Guest Relation Manager More 

Shropshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Visited Cologne for a 4 night stay for New Year 2014/15 The location of this hotel is very good for central Cologne, Aldstadt, Bridge, Dom etc. Unfortunately the standard of accommodation and service was well below par for a Hilton. We use Hilton Hotels a lot, and Having had a great experience last year at the Budapest Hilton Buda Castle,... More 

Was this review helpful? Yes
Hilton_Cologne, Manager at Hilton Cologne, responded to this review

Dear AdventurousOnes, Thank you for sharing your honest feedback on Tripadvisor. I am concerned to read that your recent stay at the Hilton Cologne did not meet your expectations. Please be assured that the issues you have been experiencing are surely not our standard and not acceptable for us either. We will immediately discuss your mentioned points with our Management... More 

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Additional Information about Hilton Cologne

Address: Marzellenstrasse 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Cologne 4*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hilton Cologne Hotel Cologne
Hilton International Cologne
Cologne Hilton International
Hotel Style:
#5 Spa Hotel in Cologne
#9 Business Hotel in Cologne
#10 Luxury Hotel in Cologne
#15 Romantic Hotel in Cologne
#16 Family Hotel in Cologne

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