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Hilton Cologne

#23 of 281 Hotels in Cologne
Certificate of Excellence
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Marzellenstrasse 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
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Hilton Cologne
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Hilton Cologne
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1,271 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
117 reviews 117 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nothing special about this Hilton Hotel, you've got what one should expect: nice clean rooms, friendly staff and great location (within a walking distance of cathedral and city center). Once in the room, a bit of noise from the corridor. I'll definitely go back there.

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Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel for 3 nights. The location is excellent (just on the corner of the dom), the staff is very kind, and a room was clean and convenient (although a bit worn-out). The breakfast is 22€/person/day. The only annoying thing is the wifi: to use it in the room there is a daily fee, this was a... More 

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Brussels, Belgium
Top Contributor
345 reviews 345 reviews
67 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good position right next to the Hauptbahnhof and cathedral. Also in principle good if you arrive with a car - they have several on-site parking options though on the May long weekend we were there they only had one hard-to-squeeze-into spot. Modern - don't expect any historic character - but it mostly works (though we ran into the frequently encountered... More 

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Munich
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Often it is not the hotel itself or even the location that makes a lasting impression but the way the staff with glitches that make the difference. Apart from this hotel being right in the centre of town and a stone throw away from the central station, it was the staff's uncomplicated way in solving a minor problem that would... More 

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bangkok
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Despite the ongoing construction in the area of the Dom/train station, all worked out well during my stay except for the "sticker" shock for overnight car parking. The hotels website lists E28, but I was to learn that the E3.5 rate/hour maxes out to the E28 and if you leave the vehicle over 24/hrs then the E3.5/hr starts again.

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Senior Contributor
44 reviews 44 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

After travelling from London via train we knew a hotel in close proximity to the station would be key. The Hilton is extremely convenient in this respect being no more than a 2min walk from the main station entrance. We use the Hilton on a moderately regular basis and have faith in the brand to deliver a comfortable stay. The... More 

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Fairhope, Alabama
Top Contributor
151 reviews 151 reviews
35 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is located about 2 blocks from the train station and the Cologne Cathedral (The Dom). The rooms are small and Spartan, but very clean. Every staff member I interacted with was extremely helpful and courteous. The breakfast offerings were pretty extensive and offered eggs cooked to order. The service was also very good. There are 2 hotel bars, both... More 

Was this review helpful? Yes 1
Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear MasonOrion, greetings from the Hilton Cologne! We hope you had a save journey back home. Thank you very much for letting us have your review on Tripadvisor. It is a great pleasure to hear that your enjoyed your time with us and would stay with us again for future trips to Cologne. We are already looking forward to welcoming... More 

Munich, Germany
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This centrally located Hilton has everything a frequent traveller expects, except for the executive lounge. Guess they want their guests to spend more time dining in their exquisite Konrad Restaurant. Either way, the dining experience was worth the trip.

Was this review helpful? Yes 4
Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear rockchart, thank you very much for choosing the Hilton Cologne and letting us have your detailed feedback on Tripadvisor. We are so happy to hear that you enjoyed your dinner at our Konrad restaurant. Please be assured that your great comments will be forwarded to our Konrad restaurant team. Dear rockchart, it would be our pleasure to welcome you... More 

San Diego, CA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

One night stay. Room was clean and hotel was 2 blocks from train station/Dom. Hotel staff was so kind and helpful and spoke perfect english. Sylvia checked us in and spent time orienting us with a map and guidebook. Very helpful. Later, Alison gave us a great dinner recommendation that was exactly what we wanted, Authentic German food. Breakfast was... More 

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Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear working-for-play, thank you very much for staying at the Hilton Cologne. We are so happy to receive your great feedback on Tripadivosr. It is a pleasure to hear that you fully enjoyed your time with us. Please be assured that your comments will be passed on to Sylvia, Alison as well as the entire Hilton Cologne Team. We all... More 

Oxford, United Kingdom
Top Contributor
50 reviews 50 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Excellent room. However, the WIFI was chargeable and it did not run most of the time. Moreover, i had to push to get it not charged. The breakfast value is poor, not a lot, poor fruit salad - i left most of it- and a long queu for eggs.

Was this review helpful? Yes 2
Hilton_Cologne, Guest Relation Supervisor at Hilton Cologne, responded to this review

Dear Rinaldo C, thank you very much for taking the time to share your review on Tripadvisor. It was our pleasure to welcome you as our guest at the Hilton Cologne. Please be assured that your comments regarding our buffet and the internet will be forwarded to our food&beverage manager as well as the hotel manager to improve these services.... More 

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