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BEST WESTERN Hotel Koeln

#84 of 281 Hotels in Cologne
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Bennoplatz 2, 51103 Cologne, North Rhine-Westphalia, Germany
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    97 reviews from our community

    Traveler rating
      15
      47
      24
      5
      6
    See reviews for
    13
    27
    8
    41
    Rating summary
    • Sleep Quality
      3.5 of 5 stars
    • Location
      3 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (4)
    Date | Rating
    • Danish first
    • Dutch first
    • English first
    • French first
    • German first
    • Italian first
    • Norwegian first
    • Portuguese first
    • Russian first
    • Any
    English first
    • All months
      (97)
    • Mar-May only
      (18)
    • Jun-Aug only
      (29)
    • Sep-Nov only
      (26)
    • Dec-Feb only
      (24)
    All months
    Kendal, United Kingdom
    2 reviews
    2 helpful votes 2 helpful votes
    5 of 5 stars Reviewed January 21, 2015

    I thoroughly enjoyed my stay, staff were extremely helpful, food was great. Little out of the way but lots of public transport available. Room were clean and large. Staff spoke excellent English but allowed you to attempt speaking German which I like a lot. Highly Recommended!

    Was this review helpful? Yes
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear Seanoc1987! Thank you for your feedback regarding your last stay at our BEST WESTERN Hotel Köln. Our team is very happy that you are very satisfied with our hotel and service. We are also very pleased with your statement “Excellent room excellent food”. Your business is very important to us and we value your feedback. By telling us what... More 

    Dubai, United Arab Emirates
    Reviewer
    5 reviews 5 reviews
    5 hotel reviews
    4 helpful votes 4 helpful votes
    3 of 5 stars Reviewed December 11, 2014

    Stayed here during the Photokina. The hotel itself is nice and clean. The staff is awesome. Very helpful and attentive. The rooms are spacious, well kept. The restaurant is lovely and has a great breakfast spread and also does nice quick dinner options at the bar. But, the hotel is located far from the city center. You have to take... More 

    Was this review helpful? Yes
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear Tijanav! Thank you for your feedback regarding your last stay at our BEST WESTERN Hotel Köln. We are happy that you are satisfied with our hotel and service. We regret that you were not so happy with the location of our hotel. Your business is very important to us and we value your feedback. By telling us what you... More 

    Johannesburg, Gauteng, South Africa
    Contributor
    11 reviews 11 reviews
    7 hotel reviews
    2 helpful votes 2 helpful votes
    4 of 5 stars Reviewed November 28, 2014 via mobile

    Not bad for Germany. Great breakfast. Rooms are a little dated but spacious and very clean. Would stay here again for business travel. A lot of Traffic to get into koln city centre. Koln is beautiful. Would like to visit on s leisure trip.

    Was this review helpful? Yes
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear SNaidoo! Thank you for your feedback regarding your last stay at our BEST WESTERN Hotel Köln. We are very happy that you are satisfied with our hotel and service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us... More 

    Salisbury, United Kingdom
    Reviewer
    3 reviews 3 reviews
    3 hotel reviews
    3 helpful votes 3 helpful votes
    4 of 5 stars Reviewed November 19, 2014

    This was our first stop on the way from Salisbury to Slovakia. The hotel was easy to find using gps on my phone, parking out front was minimal but I could see from previous reviews not to be surprised. The staff were very helpful and friendly in advising on parking on the street as the hotel lot was expensive. The... More 

    Was this review helpful? Yes
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear Taylor! Thank you for your feedback regarding your last stay at our BEST WESTERN Hotel Köln. We are very happy that you are satisfied with our hotel and service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us... More 

    Merseyside
    Senior Reviewer
    8 reviews 8 reviews
    3 hotel reviews
    12 helpful votes 12 helpful votes
    4 of 5 stars Reviewed November 13, 2014

    Lovely hotel with a spacious and comfortable room. Quite a way outside the city in a rather poor area so not really good for sightseeing. The en-suite shower room was well equipped and very well lit. Let down by not having any tea/coffee making facilities or fridge in the room. The room was also quite cool, even with the heating... More 

    Was this review helpful? Yes
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear Rosishere! Thank you for your open feedback via tripadvisor regarding your last stay at the BEST WESTERN Hotel Köln. We are happy that you are satisfied with our hotel and service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are... More 

    Farum, Denmark
    Senior Contributor
    22 reviews 22 reviews
    6 hotel reviews
    15 helpful votes 15 helpful votes
    3 of 5 stars Reviewed September 5, 2014

    Fine hotel, ok breakfast Quite easy to get to the messe area if you can walk approx. 800 meters to the nearest train station The rooms are good - and there is not so much street noise compared to other areas of Cologne.

    Was this review helpful? Yes
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear Camilla! Thank you for your review regarding your last stay at our BEST WESTERN Hotel Köln. We are happy that you are satisfied with our hotel and service. We would like to inform you that the next underground station is approx. 500 m from the hotel. Your business is very important to us and we value your feedback. By... More 

    Ostrava, Czech Republic
    Reviewer
    4 reviews 4 reviews
    3 hotel reviews
    3 helpful votes 3 helpful votes
    5 of 5 stars Reviewed August 2, 2014

    I spent a night in this wonderful hotel on 29/07/2014 during a business trip. The check-in was very quick and pleasant, done by a very nice and helpful receptionist. When I arrived in the spacious standart room, everything was clean and spottless. The only disappointment was, that I could not login into the wifi, which was immediately fixed by the... More 

    Was this review helpful? Yes 1
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear Michal P! Thank you for your last stay and completing a survey regarding your last stay at our BEST WESTERN Hotel Köln. We are very happy that you are very satisfied with our hotel and service. Sorry that you had some login problems with the WiFi. We had resolved this problem now. Your business is very important to us... More 

    Columbus, Indiana
    Contributor
    11 reviews 11 reviews
    10 hotel reviews
    4 helpful votes 4 helpful votes
    4 of 5 stars Reviewed July 23, 2014

    The hotel was very clean. It does have good food. It was close to train tracks which were loud. It was ok for 1 night. The elevator was small for the hotel. Tt was a drive to go and see the Cathedral and shopping.

    Was this review helpful? Yes
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear Guest! Thank you for your survey regarding your last stay at our BEST WESTERN Hotel Köln. We are very happy that you are satisfied with our hotel and service. A traffic-conveniently placed hotel is not always quiet. If you like to sleep with open windows, just ask for some earplugs in the future. This service is free of charge... More 

    Mumbai (Bombay), India
    Top Contributor
    66 reviews 66 reviews
    34 hotel reviews
    33 helpful votes 33 helpful votes
    4 of 5 stars Reviewed June 29, 2014

    Stayed for 4 nights last week. Although it was convenient for me to walk to my office in 12 minutes, the fact that the hotel is just adjacent to Train track that too on a bridge over the road below, disturbs your sleep. When I could sleep on the first and the last night without disturbance, the other two nights... More 

    Was this review helpful? Yes
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear Ganesh J! Thank you for your review regarding your last stay at our BEST WESTERN Hotel Köln. We are very happy that you are satisfied with our hotel and service. Yes you´re right, that the yellow taxi is more expensive than our limousine shuttle service. If you need a shuttle service in the future please do not hesitate to... More 

    Hong Kong, China
    Senior Contributor
    21 reviews 21 reviews
    7 hotel reviews
    4 helpful votes 4 helpful votes
    4 of 5 stars Reviewed April 4, 2014

    We stayed for 2days 1 night with my kids.Location is convinience near train station.Nice and clean hotel including the buffet breakfast.Staff also is helpfull.There is a supermarket , Mc Donald and Kentucky nearby.

    Was this review helpful? Yes
    71762, Leiter Gästebetreuung at BEST WESTERN Hotel Koeln, responded to this review

    Dear kumkum, Thank you for your feedback regarding your last stay at our BEST WESTERN Hotel Köln. We are very happy that you are satisfied with our hotel and service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us... More 

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    Additional Information about BEST WESTERN Hotel Koeln

    Address: Bennoplatz 2, 51103 Cologne, North Rhine-Westphalia, Germany
    Phone Number:
    Location: Germany > North Rhine-Westphalia > Cologne
    Price Range (Based on Average Rates): $
    Hotel Class:4 star — BEST WESTERN Hotel Koeln 4*
    Number of rooms: 92
    Reservation Options:
    TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Despegar.com, Priceline, Hotel.de, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Hotel Koeln reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Best Western Hotel Cologne
    Best Western Cologne
    Cologne Best Western
    Best Western Koeln
    Hotel Style:
    #33 Luxury Hotel in Cologne

    124 photos of this hotel

    Management photos: Courtesy of the property manager

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    Hotel & grounds (28)
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    Dining (32)
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    Room/suite (40)
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    Business center/function rooms (5)
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    Bathroom (11)
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    Amenities

    Highlights
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Wheelchair access
    Things to do
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    Room types
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Room Service
    • Shuttle Bus Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    Official Description (provided by the hotel)
    Welcome to the 4* BEST WESTERN Hotel Köln. The perfect location of the Hotel in Cologne to the LANXESS arena, the trade fair/congress center in Cologne, the Cologne Bonn Airport (CGN) and the City of Cologne is characterized by the hotel for your stay in the City of Cologne. There are 90 comfortable rooms and 2 suites in a modern ambiance. All rooms are refurbished and equipped with new design floor(no carpet! The BEST WESTERN Hotel Köln offers also meeting rooms for up to 90 people. As a special service wireless (WiFi) is free for all our guests. We look forward to see you at the BEST WESTERN Hotel Köln - wholeheartedly service! ... more   less 
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    Questions & Answers

    Questions? Get answers from BEST WESTERN Hotel Koeln staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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