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Mercure Hotel Severinshof Koeln City

Severinstrasse 199, 50676 Cologne, North Rhine-Westphalia, Germany
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Mercure Hotel Severinshof Koeln City
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Ranked #45 of 281 Hotels in Cologne
A recent review
5 of 5 stars reviewed yesterday
tonyeasdown Brixham
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719 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brixham
Contributor
19 reviews 19 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is a great place to be. All the usual facilities spotlessly clean with Friendly staff and the food was great. Thank you to all the staff who made our six day holiday a success. A small niggle is the supply of cardboard cups in the room for tea and coffee, we have paid for a four star hotel,... More 

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Amsterdam, The Netherlands
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is easy to find ( practically just walk straight from the cathedral) and only about a km walk from the cathedral. Rooms are clean, spacious and have all the necessary facilities. Breakfast was good, wifi works fine. There is a metro station right next to the hotel. There is also a supermarket at 2 minutes walking distance. The... More 

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A S, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear guest, Thank you very much for your comments regarding your stay in our hotel. Your remark for the missing friendliness and politeness of our staffs on the front office desk have been noted. Please rest assured that we have spoken to the concerning staffs and due actions were taken. With kind regards. Your team from Mercure Hotel Severinshof Köln... More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Better than I was expecting, all the basics covered, room good, wifi speed good, condition of the place smart and clean. Location good (no noise issues) with easy access to the center of town. Breakfast was a little over priced, but the good news is that there are so many restaurants close to the hotel you can eat out. As... More 

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A S, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Jonathan, Thank you very much for your comments regarding your stay in our hotel. We are very pleased that your stay had been to your satisfaction. With kind regards. Your team from Mercure Hotel Severinshof Köln City More 

Frankfurt, Germany
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Good value for a good location - we were able to easily walk to the city center for a fun night out. The room and bathroom were clean and functional. Nothing special though. Previous reviewer was correct - horrible towels... Breakfast was good, but i find 19 Eur not really appropriate!

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A S, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank für Ihre Anmerkungen zu Ihrem Aufenthalt in unserem Haus. Wir sind dabei, die Qualität unserer... More 

Kungsbacka, Hallands Län, Sweden
Top Contributor
97 reviews 97 reviews
38 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 23, 2015

Located close to the oldtown, just a short walk to the Dom and all brauhauses. Very fine room, good AC and comfortable beds. Parking garage in the same block. Small shops in the are as well. Very quick room service, but otherwise the reception was quite cold and unpersonal, I did not feel like the most welcome valued quest. Actually... More 

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east london
Top Contributor
103 reviews 103 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 22, 2015

Managed to get the hotel for a very decent price including being in one of their superior rooms. Really big room with a balcony which was nice. Clean and modern room with a very modern bathroom. TV with lots of channels so plenty of choice. All in all good value for what we paid. some areas they could massively improve... More 

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Shanghai, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 7, 2015

I did stay there on a business trip in March and it did fulfill my expectations completely. The rooms are very clean and well spaced, the service flawless and all facilities well maintained. The location is excellent and all downtown attractions (Cathedral, Heumarkt, river banks etc.) are in walking distance. Even its mainly a business hotel, I did feel very... More 

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Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed April 5, 2015

The rooms is comfortable, reasonably priced, clean a arrival and spacious. The hotel is well situated 15 minutes walk from the Dom and right by public transport. The staff was ok, but did not speak very good english. One day the cleaning forgot to clean the desk. The "do not disturb sign" was missing, so the first morning the cleaning... More 

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Pretoria, South Africa
Top Contributor
163 reviews 163 reviews
31 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed March 22, 2015

We'd never stayed in a Mercure hotel before this trip and having liked this one, as well as their Salzburg one, we like the chain a lot. The staff are friendly and efficient, rooms comfortable, reasonably priced, clean and spacious. The hotel is well situated 5 minutes walk from the river of the Altstadt and right by public transport. Good... More 

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