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Excelsior Hotel Ernst

5.0 of 5 Trankgasse 1 - 5 | 50667 Cologne, 50667 Cologne, North Rhine-Westphalia, Germany
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Excelsior Hotel Ernst
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Excelsior Hotel Ernst
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665 reviews from our community

Traveler rating
    480
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    30
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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Hague, The Netherlands
Senior Contributor
49 reviews 49 reviews
43 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel Ernst is very conveniently located: a very short walk both from the main station and the Cathedral. We stayed just one night, and we had a comfortable room at the back of the hotel, recently renovated. The friendly staff member who took us to our room, told us that the light switches were hidden in the drawer of the... More

Was this review helpful? Yes 2
Lafayette, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Steps from the train station and Cathedral, this wonderful hotel could not be better located. The facility is first rate and the service is tremendous; everyone was friendly and exceedingly helpful. The concierge staff went out of their way, with genuine enthusiasm, to provide recommendations for restaurants and site seeing ideas. The taller dark featured gentleman even printed out train... More

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Shanghai, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is a special and luxurious hotel in the center of Cologne and right next to the Cologne Cathedral and Cologne Central Trainstation (HBF), so the location is very convenient to the cities main attractions as well as shopping streets and the river Rhine. The interior of the hotel has a old-school elegant stile and the rooms are pretty... More

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Milano
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Old fashioned hotel that claims to be a little bit more than it actually is. Rooms are rather spaceous but you have to like a lot of carpet and heavy curtains. Around the hotel was lots of construction going on which made the access a bit unpleasant. Location though is fantastic, staff nice and overall a pleasant stay.

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear BigMan66, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to share your impressions with us. It is a pleasure to read that you enjoyed our staff and the location of our hotel. I would kindly like to apologize for the inconveniences at your arrival. Please be assured that we also hope that... More

Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excelsior hotel is really great hotel. At the heart of Cologne. Just across the road from the Cathedral. And walking distance from Cologne central station. You can get to it from the airport directly on s13 train lane. The rooms are spacious, staff are amazingly friendly. Don't miss the hotel restaurant. It has the best homemade chocolate you can try... More

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Ahmed-AIOzairi, Thank you for leaving a comment on Tripadvisor regarding your visit and for your generous Rating. It is a huge pleasure to read such wonderful compliments about our hotel, our staff and our pastry Chef. I am very pleased to share your feedback with the entire Team and we are hoping to welcome you back in the nearest... More

Beijing, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Couldn't be a better location, close to everything. Just next to the cathedral. Very comfortable stay. The staff are really nice and helpful all the time. Valet parking is very convenient for thie location. The room decoration is not fashionable though. Our room is very quiet, facing the back street.

Was this review helpful? Yes 1
ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Vivien Z, First of all I would like to thank your for visiting the Excelsior Hotel Ernst and for sharing your impressions with us. It is a pleasure to read your warm words about our staff and our location. Regarding your advise of the room interior I am pleased to inform you that we do have different categories of... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the best hotel I have ever stayed in and is very conveniently located. It is near to the main railway station and the Dom cathedral is opposite. Upon checking in, we were upgraded to a suite with a cathedral view. The staff were extremely friendly, courteous and helpful. On the day of my birthday, a cake and a... More

Was this review helpful? Yes 1
ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Paul G, Thank you for visiting the Excelsior Hotel Ernst during the Special occassion of your birthday. Please be assured that I am very proud of the entire team of the hotel. Each and every employee means the heart and soul of our Hotel and is passionate about creating memorable moments for our guests. We hope to welcome you... More

Adelaide
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night while traveling from Amsterdam down to Bacharach. The hotel is a 3 min walk from the station and close to the cathedral which meant we couldn't get lost as you can see the cathedral for miles. The windows are double glazed so the bells from the church were not a disturbance. The services was... More

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear ditony01, Thank you for choosing us for your short overnight stay in Cologne before your journey proceded. Your wonderful comment makes us very proud as every employee at the Excelsior Hotel Ernst has a huge passion for the hospitality and gives his heart and soul to make our guests happy during their visits. We are looking very much forward... More

Warsaw, Poland
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excelsior Ernst has that comfortable luxury which has grown and settled with time and not with a fashionable designer yesterday's vision. The modest facade can easily fool you into thinking that it's a small, boutique establishment. But there is a whole city of sitting areas, bars, restaurants, cigar rooms, patios hidden inside. All comfortable and elegant. Rooms are spacious and... More

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear TomekCH, Thank you very much for choosing us at your trip to Cologne and for sharing your impressions with us. We are glad that you enjoyed your stay with us and that we convinced you abou the Excelsior Hotel Ernst due to our service and quality. Please allow me that it is an usual procedure in hotels to block... More

Mumbai (Bombay), India
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed two nights in the Excelsior Hotel Ernst during a vacation. From the time you arrive until the time to depart you feel our service orientated the hotel is and can really smell the old world charme of this hotel. We had booked a Deluxe Room and got upgraded to a Junior Suite as part of our American Express... More

Was this review helpful? Yes
ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear ThWilmesi, The entire Team of the Excelsior Hotel Ernst would like to thank you for your stay with us and for your wonderful comment on Tripadvisor. It is a great pleasure to read that you enjoyed your stay with us and that you felt warmly welcomed and comfortable for the two nights. We are hoping to welcome you back... More

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Additional Information about Excelsior Hotel Ernst

Address: Trankgasse 1 - 5 | 50667 Cologne, 50667 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Excelsior Hotel Ernst 5*
Number of rooms: 140
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Also Known As:
Excelsior Hotel Cologne

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