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Excelsior Hotel Ernst

5.0 of 5 Trankgasse 1 - 5 | 50667 Cologne, 50667 Cologne, North Rhine-Westphalia, Germany
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Excelsior Hotel Ernst
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Excelsior Hotel Ernst
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718 reviews from our community

Traveler rating
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    34
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
69 reviews 69 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you want to experience the best of what Cologne has to offer, then you need to look no further. The hotel is literally steps away from the famous Cologne Cathedral in a most picturesque setting. And the location is strategically located in Cologne's Old Town - with three of the best Christmas Markets a short 5-7 minute walk from... More 

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Beirut
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Again, location can't be any better. Just across the road from the Cologne famous church. Same for parking, just in front of the hotel under the church. Very spacious modern rooms and beautiful bathrooms. Breakfast is very rich. Staff were wonderful. If you like traditional beer and food, it's literary 10 meters next door where one can enjoy fresh beers... More 

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Pease Pottage
Top Contributor
125 reviews 125 reviews
55 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a very brief weekend stay here visiting the Christmas markets - hotel has a great location right next to the cathedral and provided us with an excellent base. Service was excellent throughout our stay and everybody was very friendly. Rooms were spacious and well equipped although slightly disappointed there were no chocolates included with the turn down service!!!... More 

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear MarkPP, We would like to thank you for your visit of the Excelsior Hotel Ernst and for taking the time to share your impressions with us on Tripadvisor. It makes us proud that we could convince you with our service philosophy “Your individuality is our excellence”. To all our staff it is priority to make our guests feel at... More 

england
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited 13/14 Dec. for christmas markets. The hotel is right opposite the Cathedral - our room was a Cathedral View Suite. It had a very large living area with two balcony windows overlooking the cathedral. Also had TV with access to BBC news and ITV. Also had a tablet with hotel info. and connection to free wifi. Living room had... More 

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear sgw0505, Thank you for your comment on the Excelsior Hotel Ernst. Thank you as well for the compliments on our rooms and service philosophy. “Your individuality is our excellence” is lived by all of our staff and we aim for making your stay an unforgettable experience. It is great to read that we could surprise you with our central... More 

dorset,uk
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel with my wife for three nights (12th-14th Dec) as a Birthday surprise coinciding with visiting the many xmas markets. The hotel is in a great location for visiting Cologne, just across the road from the Dom, train station and many shops also it's only a 10 min walk to the Rhine. The Xmas markets are... More 

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear richmond63, Thank you for your positive comment on the Excelsior Hotel Ernst. It is great to read that we could surprise you not only with our excellent location next to the Cathedral but also with the design of the Excelsior Hotel Ernst according to the motto “tradition and innovation”. We are happy that you had such a pleasant stay... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The ambiance was amazing, the food was outstanding and the staff were exceptional. We were very impressed with the service provided, especially towards our 3 year old. There was even a junior robe and slippers. We all enjoyed the Christmas trimmings in the foyer. Amd the view of the cathedral. A perfect location for a visit to the markets and... More 

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Essex, UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We chose this hotel for its location and were not disappointed as in that respect it is perfect, a stone's throw from the Dom, the main railway station and shopping areas. On arrival Reception staff took time to actually take us to our room rather than just give us the key and point as is more often the case, though... More 

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Saratoga, CA
Top Contributor
50 reviews 50 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I came to Cologne to see the Christmas markets and to start our journey down the Rhine River to end in Basel Switzerland. We were very much looking forward to our time in Cologne and especially at this hotel since it was right next to the cathedral. I asked for a suite with a view of the... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all I must point out some good points for this Hotel. Location of Hotel in Cologne is perfect, all the staff that I encountered in the Hotel couldn't be nicer. The room was nice, well laid out and the decor was good , plus free mini bar ( bottle opener missing ). Breakfast was also good with lots... More 

Was this review helpful? Yes 3
ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Morrib2, Thank you for taking the time to comment on the Excelsior Hotel Ernst. We regret that we could not reach all your expectations and sincerely hope you accept our apologies for the inconveniences caused. We take your feedback very seriously and will discuss your advises internaly. Please be assured that our attention is continuously turned to details as... More 

Newcastle upon Tyne, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You get what you pay for is the old saying and this is so very true for this hotel! We have had a really tough year and we wanted to chill out and relax in luxurious surroundings and that is exactly what we got. Service is top class food delicious and the cocktail menu out of this world. Our room... More 

Was this review helpful? Yes 2
ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Hodgee234, Thank you very much for taking the time to write a review about your stay at the Excelsior Hotel Ernst. It has been a huge pleasure to all of us to read your positive comment and we would like to thank you very much! We are wishing you and your family all the best for Christams and would... More 

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Additional Information about Excelsior Hotel Ernst

Address: Trankgasse 1 - 5 | 50667 Cologne, 50667 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Excelsior Hotel Ernst 5*
Number of rooms: 140
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Also Known As:
Excelsior Hotel Cologne
Hotel Style:
#2 Romantic Hotel in Cologne
#2 Luxury Hotel in Cologne
#3 Family Hotel in Cologne
#4 Business Hotel in Cologne

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