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All 281 Cologne hotels

Excelsior Hotel Ernst

5.0 of 5 Hotel   |   Trankgasse 1 - 5 | 50667 Cologne, 50667 Cologne, North Rhine-Westphalia, Germany (Altstadt-Nord)
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Ranked #3 of 281 Hotels in Cologne
A recent review
4 of 5 stars reviewed 2 days ago
TomekCH Warsaw, Poland
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649 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw, Poland
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excelsior Ernst has that comfortable luxury which has grown and settled with time and not with a fashionable designer yesterday's vision. The modest facade can easily fool you into thinking that it's a small, boutique establishment. But there is a whole city of sitting areas, bars, restaurants, cigar rooms, patios hidden inside. All comfortable and elegant. Rooms are spacious and... More

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Mumbai (Bombay), India
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed two nights in the Excelsior Hotel Ernst during a vacation. From the time you arrive until the time to depart you feel our service orientated the hotel is and can really smell the old world charme of this hotel. We had booked a Deluxe Room and got upgraded to a Junior Suite as part of our American Express... More

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Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We recently had 3 nights at this lovely hotel right in the heart of Cologne. The location, service from staff and our room at the hotel were all fantastic. It was great to be able to walk to all the main attractions as well as having so many restaurants/cafes and the shopping precinct also on your doorstep. The main train... More

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Singapore, Singapore
Top Contributor
65 reviews 65 reviews
53 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed 1 week ago

I had stayed here about 15 years ago, in the old section taking a single room which adequate but small. This time we stayed in the new section where the rooms are larger although the layout is like the slice of a pie (enlarged proportionately) due to the building configuation. Classic hotel lobby and a proper key and fob. Rooms... More

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear barolobrain, Thank you! First for choosing the Excelsior Hotel Ernst again after 15 years and for taking the time to leave a great post on Tripadvisor. I am proud that you felt comfortable at our hotel and that you will keeps us in mind for your next trip to Cologne. This means a lot to the entire team. We... More

Louisville, Kentucky
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We wrapped up our week long Euro trip after 5 nights in Amsterdam, in Colon @ the Excelsior Hotel. It was fabulous! Very classy with high end decor and updated bathrooms. The biggest plus was the location to the train station and the Cathedral. It is close to everything and anything you want to do and see in Colon. We... More

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear SuziSkiC, Thank you for your wonderful comment on Tripadvisor and, of course, for visiting the Excelsior Hotel Ernst. It is a great pleasure for me to read that you enjoyed your stay with us and that you took the time to share this impression. Please be assured that Cologne and all cities nearby has a lot more to discover... More

Southampton
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is a few yards from the main railway station and across from the fabulous church. We had some minor issues at check in but the staff fixed the problem extremely efficiently. The service in the hotel is first class and all the public rooms are lovely. We were given a suit we assume because of the check in... More

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Bill-Mack, Thank you for visiting our hotel and for sharing your impressions with us. We are delighted to read that you enjoyed your stay with us, although there has been two little issues during your visit. Please let me assure you that this is not to our standard and that we regret this shortcomings a lot. It would be... More

Leicester, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has been one of my favorites this year. The hotel has some of the nicest and grandest rooms I've seen, and completely modern. All the rooms have electronic panels for lights, modern tablets and an advanced TV. The location is fantastic too and some of the rooms have a view of the incredible church. All the staff were... More

Was this review helpful? Yes 1
ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear SohanTanna, I would like to thank you for your wonderful comment here on Tripadvisor. Your compliments mean a huge motivation for the entire team which is giving our hotel the heart and soul. And it will be my pleasure to forward them to everyone. We are looking very much forward to welcome you again in the not too distant... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Many previous reviews have rightly been critical of the charge for wifi - this has now been resolved and free wifi is provided by the hotel. This was an excellent hotel - location and service excellent, and had a charm lacking in many similar sized hotels. Touches such as the jogging maps of the local area and the complimentary minibar... More

Was this review helpful? Yes 2
ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Louise D, Thank you very much for your generous rating and your feedback regarding your stay with us. We are delighted to read that you have been pleased with our service and quality and that you enjoyed your trip to Cologne. This means a wonderful motivation for the entire team and it would be our pleasure to welcome you... More

London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent hotel located very close to the main station and Dom. You don't need a taxi just a few minutes walk. The front desk are excellent and you even get a tour of your room. Have a few problems with the door to my room and had to ask for help. Breakfast is wonderful with a large choice.It does cater... More

Was this review helpful? Yes 1
ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Louisak3, Thank you for your visit of the Excelsior Hotel Ernst and for taking the time to share your impressions with us. It is a huge pleasure for me to inform you that we just implemented free wifi on all mobile Devices. We regret that you have had some problems with the door to your room and will check... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Welcoming atmospher / greeted by name, when checked / concierge, receptionist: professinal, assistive, friendly and caring / being accompanied to your ( LHW member privilege ) upgraded suite facing Cologne Cathedral , Blau-Gold-Haus, Cafe REICHARD .... wa dream for a guest being borne and raised in this metropolitan city with Roman ancestors. All furniture, duvets, carpets windows, bathroom with sep.... More

Was this review helpful? Yes
ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Joerg S, I would like to thank you in the name of the entire team for your wonderful feedback regarding your stay with us. It is a huge pleasure for us that you are sharing this compliments with us and it makes us proud to read your impressions. Every employee of the Excelsior Hotel Ernst gives it's best everyday... More

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Additional Information about Excelsior Hotel Ernst

Address: Trankgasse 1 - 5 | 50667 Cologne, 50667 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Excelsior Hotel Ernst 5*
Number of rooms: 140
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Also Known As:
Excelsior Hotel Cologne

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