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Excelsior Hotel Ernst

5.0 of 5 Trankgasse 1 - 5 | 50667 Cologne, 50667 Cologne, North Rhine-Westphalia, Germany
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Excelsior Hotel Ernst
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756 reviews from our community

Traveler rating
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    39
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dhahran, Saudi Arabia
Top Contributor
62 reviews 62 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 5 nights. Location adjacent to Dom/Cathedral and one minute walk from train station. Rooms perfect: clean, decorated, nice bathrooms, furniture, etc. Nothing could be improved! Staff is courteous, professional, pleasant. Ate at both the Stube and the Michelin 1-star on premises. Both excellent.

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Caterham, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is the best hotel we have ever visited. The staff could not do enough for us. The junior suite we had was luxurious and scrupulously clean. The restaurant food (breakfast and dinner) was superb. The hotel is situated opposite the Cathedral and two minutes' walk from the railway station, a major travel hub. What more could you want? My... More 

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LONDON
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Ernst is a beautiful hotel right next to the Cathedral. In fact we were lucky enough to have a view of it from our room. The area around the cathedral is sadly a bit tacky with McDonalds and Kebab shops, however all of that is forgotten as soon as you enter the hotel. The staff are attentive and go... More 

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Doylestown, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Starting with our first greeting from Julia at the reception desk, the concierges, the bellmen, restaurant staff and housekeeping made a regular hotel stay into a fabulous experience. The service was outstanding, courteous and friendly. The room was wonderful and beautifully appointed.

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Heidelberg, Germany
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I can't think of anything wrong with our experience. Check in was a breeze and even a bit early. Everybody was helpful. We returned to the hotel late night and I was able to quickly get a non feather pillow sent up. The rooms were fantastic. My bed was super comfortable. It was all excellent.

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Tonbridge, UK
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was pleased to be staying the Excelsior Ernst following glowing review from my colleagues who had stayed there before and a s regular travel to Cologne I had been in the hotel before to visit the bar. This review is submitted late as I have recently returned to Cologne and the all together better experience I had at another... More 

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Gurgaon
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i have been staying in this great location property for years and always enjoyed, this time too in Jan 15, except some issue with room availability even as late as 3.30 pm, and the type of room requested, which was taken care later promptly, rest of the stay has been pleasant as always! only one thing which is bit conncerning... More 

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear NaveenJain65, Thank you for visiting the Excelsior Hotel Rrnst and we hope you had a safe journey back home to Gurgaon. We are very happy to read that you are enjoying your stays with us since years and this is making us very proud. Regarding your feedback I am sorry to say that due to our structural conditions we... More 

Port Elizabeth, South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had the privilege of spending a night in this fine establishment. Everything worked and was in place! From reception to the relaxing lounge areas and dining room areas were tastefully decorated, made one feel relaxed and happy. One could not ask for a better base to explore the rest of what Cologne had to offer, including my favourite the... More 

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Jannes M, Thank you for your comment on the Excelsior Hotel Ernst. Thank you as well for the compliments on our rooms and service philosophy. “Your individuality is our excellence” is lived by all of our staff and we aim for making your stay an unforgettable experience. And so your compliments mean a huge motivation to all of us.... More 

Indore, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Grand architecture, spacious rooms, cozy interiors and what not. Being bang opposite Cologne Cathedral is icing on the cake. And yes plenty of eating options at every step all around this magnificent building. Whether you love I Sian food or want to try out a pizzeria, you will find everything at a stone's throw.

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Rajendraraje, Thank you for your wonderful comment and of course for visiting the Excelsior Hotel Ernst. The entire Team is very proud that we made your stay that memorable and would like to thank you for taking the time to share your impressions via Tripadvisor. We hope to welcome you back from Indore very soon and remain with the... More 

Contributor
18 reviews 18 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel made the Köln tour perfect. Located right beside the Hauptbahnhof and the Dom, it is luxurious in every aspect with top level service. It was apparently a traditional old European style hotel with attentive staff. I was impressed by the room decoration and the careful service they provided. The minibar was free and the breakfast was excellent. A... More 

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ExcelsiorKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Jerry W, I would like to thank you for choosing the Excelsior Hotel Ernst for your trip to Cologne. We are happy to read that you enjoyed your stay with us and that we could convince you with our service and decoration. We hope to welcome you back during your next visit of Cologne and remain With best regards,... More 

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Additional Information about Excelsior Hotel Ernst

Address: Trankgasse 1 - 5 | 50667 Cologne, 50667 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Excelsior Hotel Ernst 5*
Number of rooms: 140
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Also Known As:
Excelsior Hotel Cologne
Hotel Style:
#1 Luxury Hotel in Cologne
#2 Romantic Hotel in Cologne
#3 Family Hotel in Cologne
#3 Business Hotel in Cologne

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