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All 282 Cologne hotels

Excelsior Hotel Ernst

5.0 of 5 Hotel   |   Trankgasse 1 - 5 | Domplatz, 50667 Cologne, North Rhine-Westphalia, Germany (Altstadt-Nord)
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91%
Ranked #3 of 282 hotels in Cologne
A recent review
3 of 5 stars reviewed 1 week ago
Zosia B Mons, Belgium
  • Reviews (622)
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622 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Mons, Belgium
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in a great location with a view of the cathedral and walking distance to all of the sights. Staff is attentive but the hotel was clean but felt dated. The bathrooms could have used a face lift and the furniture in the bedroom was a bit worn and from another decade. Overall our stay was nice and... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

I would say, it was really a Nice hotel just what we always expected for the 5* hotel. Me and my husband took this weekend get away coz it was nearby the tourist spots in Keulen, shopping streets, restaurant, and just 2 mins from the train station. The public parking we paid was 42euro for 3 days and it was... More

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel several times while traveling on business. The location of this hotel is hard to beat, given it is right next to the train station. The staff is lovely and helpful. My biggest complaint about this hotel is that it is somewhat old and outdated. I would highly suggest asking for a room in the... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear hotelsnobbija, First of all we would like to thank you for your several stays with us and for taking the time to share your impressions via Tripadvisor. Please be assured that we are continously anxious about updating and renovating our rooms and that we are also in a period of updating another wing of our hotel right now. Our... More

Chicago, Illinois
Top Contributor
74 reviews 74 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved just about everything about this hotel. It is beautiful, immaculate, quiet, and perfectly located near the train station and across the street from the cathedral. The rooms are spacious and beautifully appointed. The staff was wonderful with little touches throughout our stay all the way to our departure. Breakfast was incredible with the best hot chocolate in the... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear NRMomof4, Thank you for patronizing the Excelsior Hotel Ernst and we hope you had a safe journey back home. We appreciate that you took the time to leave this wonderful comment on Tripadvisor and I will be glad to share it with the entire team. It means a great motivation for us and our endeavour of creating unforgetable stays... More

Singapore, null, Singapore
Contributor
12 reviews 12 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Echoing the positive comments by other reviewers, it's hard to fault the Excelsior Hotel Ernst. We stayed with two children aged 11 and 8 and arrived by train with lots of baggage, but we had no trouble reaching the hotel from the central station on foot. Just cross the square at the foot of the cathedral and you're there. No... More

Was this review helpful? Yes 1
EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Mark L, Thank you for leaving this wonderful comment on Tripadvisor and sharing your impressions with us. We are delighted to read that you and your family enjoyed your stay with us and that our staff made you feel comfortable. As we are confident that our little guests are as much important as the grown ups we are generating... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has owned and managed by the same family for 150 years but the rooms are fully modern and up to date. Curiously beverages from the fridge are free but there is a 9 euro per day charge for wifi. Despite being located on the plaza between the central train station and the cathedral, two highly trafficed areas, the... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Clematis_10, I would like to thank you for patronizing the Excelsior Hotel Ernst and for taking the time to leave a comment on Tripadvisor. We are delighted to read that you have been pleased with your stay at our Hotel and take this as a motivation for our endeavour of creating unforgettable moments. Please be assured that we take... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 reasons: 1. Location 2. Culinary experience at Hanse Stube Restaurant. However, we were very disappointed with the check-in service. We arrived at 12pm, and we had been told the room was not ready. It was fine the first time as I already booked our lunch at Hanse Stube Restaurant for our culinary experience. Three and... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear pharmerfoo, Thank you for leaving a comment on Tripadvisor and sharing your expressions with us. As we received your feedback also on a more direct way, we replied personally to you. We are looking forward hearing from you and would be delighted for another possibility to convince you of the service and quality of the Excelsior Hotel Ernst. With... More

Brisbane
Top Contributor
69 reviews 69 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent three nights staying at the Excelsior Hotel Ernst. A truly wonderful experience. A beautiful hotel in the perfect location. We had requested a superior room and were most fortunate to be upgraded. Room 401 was fabulous, overlooking the Cathedral. Comfortable bedroom and spacious bathroom with a large sitting area. The staff were all extremely welcoming and friendly. We... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear DeborahLBrisbane, Thank you very much for leaving a comment about your stay at the Excelsior Hotel Ernst. The entire team of the hotel would like to thank you very much for your compliments. We are delighted that you felt comfortable and that you enjoyed your stay with us. This is a huge motivation in our quest of creating unforgettable... More

Lancashire
Contributor
15 reviews 15 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 29, 2014

Just arrived back home today from Cologne after spending three nights at the Excelsior. The hotel is well situated with Cologne Cathedral immediately opposite along with the shopping district and many bars and restaurants. From the moment we arrived, we were looked after by the staff who were very professional, welcoming and friendly. We were shown to our room personally... More

Was this review helpful? Yes 1
EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear firecon28, We would like to thank you for patronizing the Excelsior Hotel Ernst for your wedding anniversary and hope you had a safe journey back home. Thank you for taking the time to share your expressions about your stay with us and for your warm compliments. Each of our employees is anxious to create unforgettable moments for our guests... More

Kilkenny, Ireland
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 27, 2014

I was in Cologne for the day and spent a very pleasant lunch in the restaurant. The staff were really professional and well trained. I had the daily three course lunch special for €33 and it was excellent - the petite fours at the end were a special bonus. I had a couple of very good glasses of German wine... More

Was this review helpful? Yes 2
EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review

Dear Ivanpowell, Thank you very much for visiting our Restaurant and for leaving this wonderful comment on Tripadvisor. The entire team of the Hanse Stube has been delighted to read your great compliments. This is a fantastic motivation in our quest of quality and service and approves the hard work of all of our employees. We are looking very much... More

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Additional Information about Excelsior Hotel Ernst

Address: Trankgasse 1 - 5 | Domplatz, 50667 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Excelsior Hotel Ernst 5*
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Also Known As:
Excelsior Hotel Cologne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#2 Romantic Hotel in Cologne #2 Luxury Hotel in Cologne #3 Family Hotel in Cologne #6 Business Hotel in Cologne
Hotel Class
Official Description (provided by the hotel)
Timeless elegance and tradition characterize the Excelsior Hotel Ernst and fascinate guests from all over the world. The exposed position, in the heart of the city and vis-à-vis to the Cologne Cathedral, makes it easily accessible from all directions. Nobel materials, valuable antiques and harmonic colors give each of the 142 rooms and suites its own character and individual charm and create a timeless home décor which invites you to linger. At our multiple award-winning gourmet restaurant, Hanse Stube, you will experience culinary magic moments. The motivated team creates innovative French cuisine with local influences, whose finesse is famous far beyond the city border.The name of the restaurant taku comes from Japanese and means House of hospitality. It is the first address for authentic East Asian delights. During the day, we offer coffee and tea specialties as well as patisserie and cakes at our Piano Bar. In the evening, the charming bar team will mix excellent cocktail classics and their own creations. Right next to the Hanse Stube, at our Riesling Lounge you can taste Riesling wines from all wine regions of Germany in a cozy atmosphere.13 elegant meeting rooms for up to 200 persons and exclusive Business Suites provide the perfect venue for demanding events at the historic ambience of the Excelsior Hotel Ernst. Business meetings and private events will find a representative frame. The Excelsior Hotel Ernst catering service offers culinary magic moments considering your wishes and ideas. After a hard day, you have the possibility to completely relax at the Excelsior Hotel Ernst Spa area. With state-of-the-art Fitness equipment you can advance your fitness or you can chill during a visit at the excellently equipped sauna and steam bath area. ... more   less 
Number of rooms
142

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