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Pullman Cologne

#6 of 281 Hotels in Cologne
Certificate of Excellence
5.0 of 5
Hotel website
Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
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Pullman Cologne
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Ranked #6 of 281 Hotels in Cologne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
wombatdavid Tasmania
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1,174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tasmania
Top Contributor
326 reviews 326 reviews
114 hotel reviews
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location not so far from the Dom and Railway station and near Appelhofplatz U-Bahn. We had requested and were allocated a room on a high floor with a beautiful view of the Dom. The rooms are somewhat compact but well furnished with plenty of storage. Last year we were upgraded (as Accor Gold), but... More 

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel is in a great location, only 10minutes walking from the main station and the Dom and only 5 minutes from the Neumarkt. I had requested an early check in due to the time of my flight and upon checking in at 11am my room was ready. I was allocated a room on the 9th floor which was a... More 

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Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Sam D, "I can not praise the hotel highly enough" Me and the team are very proud to read such a nice feedback. Thank you so much! We hope that we can welcoming you back in Cologne soon and and best regards and our best wishes to Newcastle upon Tyne Sonja Pohl and the Pullman Cologne team More 

Hertford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the perfect hotel in Cologne, we got a great deal for £74 per night for a double room including the best breakfast i have ever had at a hotel. Chef will cook eggs and omlettes etc to your liking and there is everything you can think of that you would want to eat. The hotel is 15 minutes... More 

Was this review helpful? Yes 2
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Jonbennison, "Don`t hesitate to book this hotel" - Thank you so much for this marvelous feedback! We very much appreciate your nice words regarding your stay in our hotel. Of course rooms with cathedral view are very nice and bring the "Cologne feeling" closer to our guests. Hope to welcoming you back! Kind regards to the UK Sonja Pohl More 

The Netherlands
Top Contributor
164 reviews 164 reviews
44 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Pullman's location is central to 'downtown' Cologne as well as to the nearby (upmarket) shopping district, yet in a fairly quiet location. The hotel offers underground parking, but at €25 per day it's fairly expensive for Cologne. The room was smaller than expected, especially the bathroom, but very clean and offered all necessary amenities. The wifi in the room... More 

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Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear JDSV, thank you so much for sharing your experience on Tripadvisor and your nice words regarding the breakfast. So much more we would like to apologize for the inconvenience you had due to shower and the bed, but we will hope that you will come back soon. Best regards Sonja Pohl More 

Stockholm
Top Contributor
56 reviews 56 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great front desk staff, super friendly and welcoming. I got all my room preferences, and even upgraded to a larger corner room. Breakfast is fantastic: German sausages, custom honey dispenser, Belgian style waffles made to order, even alcohol (German sekt), really nice upmarket tea served in a pot, capucchino, lot's of variety all over! The room was really nice, quiet... More 

Review collected in partnership with Pullmanhotels.com

Was this review helpful? Yes 1
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Sunjan, what a nice feedback regarding your stay in our hotel in Cologne. Thank you so much. Nevertheless we would like to apologize that your room wasn`t cleaned as good as it should have been. Best regards to Stockholm Sonja Pohl More 

Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good hotel, friendly service and really good breakfast. Free wifi in all areas. Central location to Cologne cathedral, restaurants and shopping district. I especially enjoyed using the spa after a day of work.

Was this review helpful? Yes 1
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Khalidgalant, I like to thank you for your feedback on Tripadvisor! It would be a pleasure for us to welcoming you back soon. Kind regards Sonja Pohl Training & Quality Manager More 

Budapest, Hungary
Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel with all that you will need on a business trip. Everything is close by. Nice view as well, if you get the right room. Breakfast excellent. Will stay here for my next visit to Cologne also.

Was this review helpful? Yes 1
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Timcsu, thanks a lot for your comment on Tripadvisor. We appreciate your kind words very much and hope to welcoming you back soon. Best regards from Cologne to Budapest Sonja Pohl Training & Quality Manager More 

Belgrade, Serbia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Firstly, the view of the whole city...It is really amazing, this sky bar is looking directly at the cathedral. Staff is guest oriented, and they are trying to make you feel amazing. Amazing place to visit!

Was this review helpful? Yes 1
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Filip, I am very happy to read your comment regarding your stay at the Pullman Cologne. I also like the great view to the cathedral. Thanks for being our guest! Best regards to Belgrad Sonja Pohl Training & Quality Manager More 

Ottawa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very clean and the rooms are comfortable. The free WiFi is good in the room not so much in the min lobby. They are walking distance from the DS-DOK which was the Gestapo's headquarters in WWII and walking distance from the Cologne DOM (that;s the cathedral). The front desk staff are super helpful and very nice.

Was this review helpful? Yes 1
Sonja P, Leiter Gästebetreuung at Pullman Cologne, responded to this review

Dear Dabaerdi, thanks for your kind words on Tripadvisor and for taking the time to share your experience you made during your stay at our hotel. Best regards from Cologne Sonja Pohl Training & Quality Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Maybe not really a 5 star hotel (rather 4) but still very good and it has with very friendly staff. Definitely check out the skybar on the 12th floor, it has an awesome view of Cologne. Rooms are not very big, but pretty comfortable and nicely decorated. The spa and fitness facilities are very clean and very luxurious. The online... More 

Was this review helpful? Yes 1
Sonja P, Leiter Gästebetreuung at Pullman Cologne, responded to this review

Dear Beau S, me and the team appreciate your feedback on tripadvisor very much. Thank you for sharing your experience regarding your stay at the Pullman Cologne. Hope to see you soon back in Cologne Sonja Pohl Training & Quality Manager More 

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