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Pullman Cologne

#6 of 281 Hotels in Cologne
Certificate of Excellence
5.0 of 5
Hotel website
Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Pullman Cologne
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Ranked #6 of 281 Hotels in Cologne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Myrtyl London
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1,181 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
65 reviews 65 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent two days in a suite here. Very comfortable and lovely big bathroom. Wifi good. Some of the room furniture was looking tired and a bit shabby but massive bed was very comfortable. Room rate also included mini bar which is always handy. Breakfast was excellent with a massive range including local produce. A little walk from the main town... More 

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 4 nights in May 2014 with my wife during our tour of Germany. Better than expected for what we paid. Nice clean rooms & toilet, fantastic breakfast. Walking distance to the Cathedral and center. Request a high floor room for the view of the city. There is a good German Restaurant on the side street of the... More 

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Boston, Massachusetts
Top Contributor
74 reviews 74 reviews
43 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Pullman Cologne as part of group trip visiting Germany. Hotel is located easy 10-15 minute walk from both the Cathedral (Dom) and main railway station in quiet neighborhood. It is a rather large building. The rooms are on the small side, but very comfortable, quiet and clean with a decent bathcroom with a very good shower. The... More 

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Tasmania
Top Contributor
347 reviews 347 reviews
116 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location not so far from the Dom and Railway station and near Appelhofplatz U-Bahn. We had requested and were allocated a room on a high floor with a beautiful view of the Dom. The rooms are somewhat compact but well furnished with plenty of storage. Last year we were upgraded (as Accor Gold), but... More 

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location, only 10minutes walking from the main station and the Dom and only 5 minutes from the Neumarkt. I had requested an early check in due to the time of my flight and upon checking in at 11am my room was ready. I was allocated a room on the 9th floor which was a... More 

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Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Sam D, "I can not praise the hotel highly enough" Me and the team are very proud to read such a nice feedback. Thank you so much! We hope that we can welcoming you back in Cologne soon and and best regards and our best wishes to Newcastle upon Tyne Sonja Pohl and the Pullman Cologne team More 

Hertford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the perfect hotel in Cologne, we got a great deal for £74 per night for a double room including the best breakfast i have ever had at a hotel. Chef will cook eggs and omlettes etc to your liking and there is everything you can think of that you would want to eat. The hotel is 15 minutes... More 

Was this review helpful? Yes 2
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Jonbennison, "Don`t hesitate to book this hotel" - Thank you so much for this marvelous feedback! We very much appreciate your nice words regarding your stay in our hotel. Of course rooms with cathedral view are very nice and bring the "Cologne feeling" closer to our guests. Hope to welcoming you back! Kind regards to the UK Sonja Pohl More 

The Netherlands
Top Contributor
164 reviews 164 reviews
44 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Pullman's location is central to 'downtown' Cologne as well as to the nearby (upmarket) shopping district, yet in a fairly quiet location. The hotel offers underground parking, but at €25 per day it's fairly expensive for Cologne. The room was smaller than expected, especially the bathroom, but very clean and offered all necessary amenities. The wifi in the room... More 

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Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear JDSV, thank you so much for sharing your experience on Tripadvisor and your nice words regarding the breakfast. So much more we would like to apologize for the inconvenience you had due to shower and the bed, but we will hope that you will come back soon. Best regards Sonja Pohl More 

Stockholm
Top Contributor
56 reviews 56 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great front desk staff, super friendly and welcoming. I got all my room preferences, and even upgraded to a larger corner room. Breakfast is fantastic: German sausages, custom honey dispenser, Belgian style waffles made to order, even alcohol (German sekt), really nice upmarket tea served in a pot, capucchino, lot's of variety all over! The room was really nice, quiet... More 

Review collected in partnership with Pullmanhotels.com

Was this review helpful? Yes 1
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Sunjan, what a nice feedback regarding your stay in our hotel in Cologne. Thank you so much. Nevertheless we would like to apologize that your room wasn`t cleaned as good as it should have been. Best regards to Stockholm Sonja Pohl More 

Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2015

Good hotel, friendly service and really good breakfast. Free wifi in all areas. Central location to Cologne cathedral, restaurants and shopping district. I especially enjoyed using the spa after a day of work.

Was this review helpful? Yes 1
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Khalidgalant, I like to thank you for your feedback on Tripadvisor! It would be a pleasure for us to welcoming you back soon. Kind regards Sonja Pohl Training & Quality Manager More 

Budapest, Hungary
Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 29, 2015

Great hotel with all that you will need on a business trip. Everything is close by. Nice view as well, if you get the right room. Breakfast excellent. Will stay here for my next visit to Cologne also.

Was this review helpful? Yes 1
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Timcsu, thanks a lot for your comment on Tripadvisor. We appreciate your kind words very much and hope to welcoming you back soon. Best regards from Cologne to Budapest Sonja Pohl Training & Quality Manager More 

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