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All 280 Cologne hotels

Pullman Cologne

5.0 of 5 Hotel   |   Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln) (Altstadt-Nord)
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Pullman Cologne
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Ranked #8 of 280 Hotels in Cologne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
kbillythered York, United Kingdom
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1,066 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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York, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just spent two days at the Pullman with friends. An excellent hotel, receptionists very friendly, rooms superb, great breakfast. All round top quality. Would highly recommend to anyone visiting Cologne

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Bolton, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Well what a superb hotel from the minute you step in reception the staff greet you with a big smile , booked an executive room well worth it - big comfy bed loads of space and a drench shower loads of hot water . Booked a meal in the 12th floor restaurant , fanatic food and service if you stay... More

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Wadebridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Excellent receptionists. Good location with underground car park. Some excellent trendy bars and cafes within walking distance. Its location is not central, bit that means its away from the tourist hotspots. However, you can easily get to the main shopping and cultural highlights of Koln.

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Kloten, Switzerland
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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

First of all, the Pullman Cologne is very good located, about 2 minutes from the U-Bahn, same distance to the shopping district, about a 10 minute stroll from main station and cathedral. The rooms are clean, average sized with very comfortable bed. We had buffet breakfast included in our rate, it had an abundant selection which we enjoyed very much.... More

Review collected in partnership with Accorhotels.com

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Houten, The Netherlands
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Size and quality room is good. Only pity is the size of the TV, too small for a hotel like this. Bathroom is ok nothing fancy. Breakfast is very good. Parking under hotel is very convenient though a little bit expensive (€25 per night). Location of the hotel is absolutely great. Hotel is within 1 minute walk from the shoppingstreets... More

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Beverly, Massachusetts
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5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Pullman for a weekend in late October and loved the hotel. Rooms are modern, clean and comfortable. Wifi is complimentary and the service fantatic. Breafast was inlcuded and top notch. The hotel is very quaint... what I would categorize as a boutique hotel. A trip to the lounge on the lobby floor is a must. We... More

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Canberra
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4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This was very comfortable modern hotel with good facilities and services including a very good restaurant with wonderful views of Cologne Cathedral and a superb breakfast offering. The location was quiet and within easy walking distance of the main attractions. Our room had the added bonus of having an uninterrupted view of Cologne Cathedral which at night when lit up... More

Review collected in partnership with Accorhotels.com

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Rolf S, Manager at Pullman Cologne, responded to this review

Dear Philip F, thank you for the positive comments about your stay at the Pullman Cologne. We are happy you enjoyed your stay and that you share it with other users on tripadvisor. We are looking forward to welcoming you back in the near future. Kind regards, Rolf Slickers General Manager More

Hamburg, Germany
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Oh dear, what a disappointment. I have been at other Pullman hotels, but my stay here was a mess. Area of biggest complaint was the high-speed WLAN which did not work in the room,nor stepping out on the corridor, unless you believe that 0.2 MBit/sec is enought. I spoke a couple of times with both, the reception and provider-helpdesk, but... More

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Rolf S, Manager at Pullman Cologne, responded to this review

Dear Andreas M, thank you very much for the feedback about your stay at the Pullman Cologne. We are sorry you were not able to enjoy your stay in our hotel as expected. We are aware of your comments concerning the room you stayed in and we will discuss this internally. In addition I have already discussed your complaint about... More

Chicago, Illinois
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 23, 2014

Read my review of the hotel "Dom Hotel am Romerbrunnen" for the beginning part of the story.... I had no reservation, but the Pullman was very happy to accommodate me for 2 nights. 160 Euros per night + 24 or 26 Euros for each breakfast buffet, which was very good! It was the most simple of their rooms, but it... More

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Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 23, 2014

I stayed here for a business trip. The old Sofitel is an impressive building and the staff on arrival were courteous. The bedroom was bright and comfortable if a little small. I found the restaurant to be good for breakfast and staff were helpful in meeting any requests. The hotel is a ten minute walk to the Dom and also... More

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Rolf S, Manager at Pullman Cologne, responded to this review

Dear Daragh H, thank you very much for your informative feedback about your stay at the Pullman Cologne. We are delighted you enjoyed your stay at our hotel and we hope to welcome you back in the near future to convince you of our 5-star quality. Kind regards from Cologne, Rolf Slickers General Manager More

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Additional Information about Pullman Cologne

Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cologne 5*
Number of rooms: 275
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Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne

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