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All 281 Cologne hotels

Pullman Cologne

5.0 of 5 Hotel   |   Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln) (Altstadt-Nord)
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Pullman Cologne
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Ranked #7 of 281 Hotels in Cologne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
BeerBackwash Chicago, Illinois
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1,045 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Read my review of the hotel "Dom Hotel am Romerbrunnen" for the beginning part of the story.... I had no reservation, but the Pullman was very happy to accommodate me for 2 nights. 160 Euros per night + 24 or 26 Euros for each breakfast buffet, which was very good! It was the most simple of their rooms, but it... More

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Dublin, Ireland
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for a business trip. The old Sofitel is an impressive building and the staff on arrival were courteous. The bedroom was bright and comfortable if a little small. I found the restaurant to be good for breakfast and staff were helpful in meeting any requests. The hotel is a ten minute walk to the Dom and also... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely food. Room was quite small considering we booked a suite but I think that Pullman are known for being small in terms of room size. Location was excellent and food in the hotel was of a high standard. Service was efficient and professional. Therefore I would recommend Pullman anywhere in the world as they are consistent in what they... More

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Rotterdam, The Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Pullman Hotel but NO Pullman BEDS!!! Dated matrasses from the former Sofitel hotel, made by Epeda. We have been to Pullman hotels around the world and the reason why is the well known Quality and comfort the Pullman beds. To our astonishment we discovered that this Pullman hotel has NONE Pullman beds. Our bed was not good, two beds put... More

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Rolf S, F&B Assistant at Pullman Cologne, responded to this review

Dear 44Johannes, first of all I would like to thank you for leaving your comment concerning your stay at the Pullman Cologne. We will discuss the remarks you left internal and would like to give you a feedback as soon as possible. Our General Manager, Mr. Rolf Slickers would like to get in touch with you personally. Please feel free... More

Burnley, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

For a 5 star, this is no where near the quality of the likes of Marriott or Hyatt. The superior room is nothing more than a standard double. The bathroom was tiny and I was looking forward to a soak in a big bubble bath, but it was tiny you could not even stretch your legs out. Its in an... More

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Rolf S, Manager at Pullman Cologne, responded to this review

Dear Vicky C, thank you very much for the comments and your feedback about our hotel. We are very sorry we could not meet your expectations concerning the hotel room category you booked for your stay. Please let us know when you are coming to Cologne next time so we can convince you of our high quality standard. Best regards,... More

Amsterdam, The Netherlands
Top Contributor
66 reviews 66 reviews
66 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 1 week ago

Pullman Cologne is a standard 4/5 star hotel with a perfect location in the city. The rooms are clean and well maintained and offer a beautiful view over the city including the Dom. Staff were very friendly and helpful and take into account the wishes of Accor club members. This was much appreciated. On previous visits to the city, I... More

Was this review helpful? Yes 1
Rolf S, Manager at Pullman Cologne, responded to this review

Dear DTH70, thank you for the positive comment you left concerning our hotel. We are very happy you enjoyed your stay at the Pullman Cologne. We are however surprised about your remark regarding our room rates and we will discuss this matter internal. I hope to see you again in the near future and to welcome you in Cologne. Best... More

Denmark
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here on a combined buisness trip and short vacation. The hotel is excellent for both purposes. Staff is friendly and helpfull. The hotel is 15 min walk from the dome and there are also good restaurants near by. The rooms are nice, large and well equipment - although the free internet could be faster... When you check in,... More

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Rolf S, Manager at Pullman Cologne, responded to this review

Dear GeoTrunk, let me first of all thank you for the positive comments you left about our hotel. We are very happy you enjoyed your stay at the Pullman Cologne and thankful about the positive comments on our staff friendliness. I am sorry you were forced to close the window at night due to the noise outside the hotel. We... More

Netherlands
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent last weekend in the Pullman and we were quite disappointed about this hotel. It already started when we checked in. We had accidently booked for the wrong date and the receptionist told us that she could not provide rooms for us for the weekend because the hotel was full. But if we paid 50 euro per room per... More

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Rolf S, Manager at Pullman Cologne, responded to this review

Dear PieterNetherlands, thank you very much for your feedback concerning the Pullman Cologne. We are sorry you were not satisfied with the service quality in our hotel and will do our very best to improve this. Please feel free to send us an e-mail so we can discuss all the details about your complaint. h5366-fb@accor.com Best regards, Rolf Slickers General... More

Stafford
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its been some years since I've was in Koln but my company couldn't have chosen a better venue for our Sales Conference. The Pullman Hotel compares very well with many other German Big City Hotels I've stayed in. However the outstanding service and quality of food was out of the top draw. Next visit with my wife not business next... More

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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Difficult to fault this exceptionally efficient, clean and well appointed hotel. I cannot fault the front desk staff (polite, knowledgable, very friendly, and always available). Rooms great - lots of UK TV channels, comfortable bed, excellent shower, quiet at night and very clean. Breakfast the same each day but nice. Book here with high confidence - very impressive (and I'm... More

Was this review helpful? Yes 1
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Additional Information about Pullman Cologne

Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cologne 5*
Number of rooms: 275
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Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne

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