This hotel was "okay". The lobby had a stale smoke smell. The spa had "off hours" which made it hard to use. The breakfast was good but super expensive (maybe 25 euro). We were told we had a quiet room. Perhaps it was quiet in the sense that we were at the end of the hall so we didn't have... more

I would definitely say this was not a 5 star hotel as we were lead to believe. I have been to far better 3 star hotels. When we got to our room after a computer crash lead to a lengthy check-in, we were slightly dismayed. There is nothing really "deluxe" about this room, just average. And our room did not... more

Myself and work colleagues stayed at this hotel in Sept 09. The check in was quick and easy and we were able to check into our room at mid-day. The room was clean and bright and the bed and pillows were amazing, we all slept so well. We had one or two minor queries and staff were able to sort... more

This was a fairly nice hotel, but we were a little disappointed with its dated rooms. We booked the room as a 5 star over a well known website, but it was clearly not a 5 star. There was no free internet service and no breakfast. The one plus though is that its located very close to the train station... more

We have stayed at this hotel a few times before and have always been pleased by the rooms and staff. This time was no different. The reception staff were pleasant and helpful. The rooms are small but nicely furnished and the bed is amazing! There is also a smoking lounge which is a nice idea, but at peak times you... more

We stayed at this hotel for 4 nights during the first week of July 2009. The rooms were well appointed and clean. The location is great, easy to access all the sights in Koln. The staff was friendly, but not knowledgeable about area restaurants or transportation options. Getting directions to area restaurants was a challenge as well. This is not... more

Too bad. One would expect a Renaissance to be, well, the Renaissance. The Koln is run down and needs to be upgraded ASAP! You'll find the staff to be pleasant and helpful but the rooms to be downtrodden. Parking is located below the hotel (pricey at E25 for a 24 hours period) and tight (typical in Europe). Upon entering our... more

We arrived late (22:00) and got a free upgrade to Club Level with free evening drinks/snacks and free breakfast the other day. Not a new but a real Renaissance Hotel where you can rely on Marriott values: excellent beds, bathroom with tub, coffeemaker in room etc. Note: free parking outside only from 23:00-9:00 downsides as usual: overpriced breakfast buffet (if... more

Stayed for only one night. The hotel is okay, but not a five star hotel. Especially the bathrooms are a bit old. Use the parking across the street for only 12 Euro instead of the hotel. more