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All 280 Cologne hotels

Barcelo Cologne City Center

4.5 of 5 Hotel   |   Habsburgerring 9-13, 50674 Cologne, North Rhine-Westphalia, Germany (Formerly Crowne Plaza Koln)
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Barcelo Cologne City Center
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Ranked #103 of 280 Hotels in Cologne
A recent review
4 of 5 stars reviewed 1 week ago
iovitu Bucharest, Romania
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559 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Amsterdam, The Netherlands
Top Contributor
73 reviews 73 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

really depressing building, felt like I was in eastern Europe in the 1970's. What probably didn't help was that I think that was when it was last decorated! My room was quite large, with two queen sized beds, both of which was so worn out, one so bad I had to swap to the other one. (worn out, so there... More

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Bucharest, Romania
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

Huge communist-like looking building, Wi-fi system from the middle ages, but a very efficient reception staff. A conglomerate of plus and minuses. In 20 minutes you theoretically could reach the Dom, but most surely you'll get stuck in one of the boutiques on your way. 5 minutes to Neumarkt and the cheap but overcrowded Primark.

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Kosice, Slovakia
Top Contributor
62 reviews 62 reviews
33 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for five nights and the service was at most times consistent and good. The location is very good, but the whole hotel is tired looking and needs a refurb. There were minor niggles such as a missing iron and ironing board from the room, when we asked for one it was promised straight away but we had to... More

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location. Staff attentive. Very Dated Hotel. Stayed several times and have seen hotel go down hill. Decision made not to return on our next visit would choose somewhere else. Beds clean but very uncomfortable. Curtains stained. Toilet rim was vial at bottle of bleach would not have hurt. Requested a toilet clean or a move. We added the mini... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although a 20 minute walk from the cathedral area of the city, the hotel was located close to the main shopping areas and also close to a metro stop so was easily accessible with lots of restaurants and bars nearby. Room was of a decent size but unfortunately we had lots of problems with the wifi which wasn't available in... More

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BarceloCologne, Geschäftsführer at Barcelo Cologne City Center, responded to this review

Dear Mrs. Hannah N. We are sorry about the insufficient WiFi reception in your room. Please be so kind and send us the room number you stayed in to cologne.feedback@barcelo.com so that we can solve this failure and spare this inconvenience to other future clients. Thank you so much for your feedback! Yours sincerely, José Ramón Alvarez-Cervela R. General Manager... More

Beirut, Lebanon
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 23, 2014

We spent 4 nights in a double room at the Barcelo hotel and enjoyed every moment of it. The lobby is a huge place with comfortable seating arrangements and checking in was quick, efficient, and friendly. The room was huge with 2 double beds and plenty of space to walk around; bathroom was clean, fully equipped, and big. Lots of... More

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BarceloCologne, Geschäftsführer at Barcelo Cologne City Center, responded to this review
Google Translation

Sehr geehrter Herr BeirutPop Herzlichen Dank auch für Ihr positives Feedback, das hören wir wirklich gerne! Es freut uns sehr,... More

1 review
5 of 5 stars Reviewed October 20, 2014

Prior to my arrival, I e-mailed the hotel to request a room with 2 x beds as we were two men travelling together. I also requested a high floor room. Both requests were met and we decided to add one extra night to the booking. The staff were very accommodating and ensured that we had a memorable stay. Location is... More

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BarceloCologne, Geschäftsführer at Barcelo Cologne City Center, responded to this review
Google Translation

Sehr geehrter Gast Vielen Dank für Ihre positiven Kommentare: wir geben Ihr Feedback gerne an unsere Mitarbeiter weiter, die sich... More

Hatfield, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 16, 2014

Absolutely delighted by the service at this hotel. We were able to check in despite turning up early and the staff were helpful, happy to print and help out with questions. The room was spacious and the "twin" beds definitely larger than twin which was a great surprise! Up on the 10th floor we had a lovely view over the... More

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BarceloCologne, Geschäftsführer at Barcelo Cologne City Center, responded to this review

Dear Rachel Thank you very much for your positive feedback! I'll transmitt your motivating comments to the Team. I hope that you'll consider us for your next stay in Cologne! Yours sincerely, José Ramón Alvarez-Cervela R. General Manager Barceló Cologne City Center More

The Hague, The Netherlands
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed October 12, 2014

For a 4 star hotel not good enough. I was there for a business trip and we also had a 2 day conference there. The rooms and bathrooms are tired looking. The food and service on the other hand were better. The best part is that the hotel is literally a 5 min walk to town!

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Contributor
11 reviews 11 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 11, 2014 via mobile

Great central location with very easy parking at hotel. Staff were very welcoming. Having said that the decor is a bit dated and the people who burst into the room at 4am were quite a shock, not quite sure why the key cards work in other people's rooms!!

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BarceloCologne, Geschäftsführer at Barcelo Cologne City Center, responded to this review

Dear GlobeTrotter6680 Thank you very much for your positive comments. Regarding the key incident, we would be very thankful if you could send us the date of the occurrence to cologne.feedback@barcelo.com in order to clarify this matter. Please accept our sincere apologies for the inconveniences! Yours sincerely, José Ramón Alvarez-Cervela R. General Manager Barceló Cologne City Center More

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Additional Information about Barcelo Cologne City Center

Address: Habsburgerring 9-13, 50674 Cologne, North Rhine-Westphalia, Germany (Formerly Crowne Plaza Koln)
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Barcelo Cologne City Center 4.5*
Number of rooms: 301
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Also Known As:
Barcelo Cologne City Hotel Cologne

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