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art'otel cologne

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Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia, Germany
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art'otel cologne
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art'otel cologne
Review This Hotel

541 reviews from our community

Traveler rating
    164
    222
    97
    38
    20
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36
211
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175
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We, two adults and two children (11 and 12) checked in late at night. At 10 PM we went to the hotel restaurant with no hope of more than a mediocre dinner. We were blown away by the amazing kitchen and great staff. When we drive to the Alps next time we will definitely stay here again! (oh, and even... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

From the very first minute in this hotel until our last we had nothing but fantastic service. I think the lady who greeted us at reception was Christine (a young lady with long blond hair). This lady went above and beyond as a member of staff to make our stay as enjoyable as possible. Unfortunately neither my husband nor I... More 

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Houston, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Rooms were very roomy. Could see the Chocolate Museum.from our window and we could walk. We took a city tour to the Cologne Cathedral. It was undergoing repairs. It is very Gothic.If you like chocolate this is the place to go. Take the tour and see how chocolate is made

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is nice and bright with very nice painting in every room and every area. The location is good with walking distance from the old town, the shopping high street, the train station, the cathedral, most oft he museums and restaurants. The cafeteria with a library is nice and relaxing too with a river view. The stuff is efficient... More 

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PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, Many thanks for your perfect review. I am so glad you enjoyed your visit, and that the team looked after you so well. Thanks !!! Philip More 

Taipei, Taiwan
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After reading many reviews of the hotel, we saw the same complaints repeatedly occurring - the inconsiderate entrance staircase (7 stairs to be exact) and the dirty carpet in the room. Upon checking in, we confirmed both these two points are true. Aside from these two complaints, everything else was good. The overall design is very artsy and contemporary. Place... More 

Was this review helpful? Yes 1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer Many thanks for your review. I am delighted to i´nform you that we have now completed the installation of new carpets in the hotel. We have completse 3 floors of 5. Come and have a look! The entrance is the same as all businesses in the Rheinauhafen that are on the banks of the Rhine. Due to the... More 

bristol
Top Contributor
84 reviews 84 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Didn't know anything about Cologne or its hotel, found this on-line and booked it. Warmly greeted by staff , very easy booking in. Concrete walls with bright coloured curtains and chairs work well. Room was big and airy , good shower and great bed. That's all I need when I'm away. Hotel food was okay , great steak & chips... More 

Was this review helpful? Yes 1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer Many thanks for your great review. I am glad that you found everything taht you needed here, and that you particularly lokes your steak and chips! Next time you must try Chino our Asian inspired fusion restaurant! Philip More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed February 22, 2015

The hotel is easily accessible and close to the old center. Unfortunately no car parking on the premises, but close by in a parking garage (€24 per day). The bar in the lounge is ok, but a bit too open. Personally I like to be hid away from the rest of the guests when I'm drinking, reading or chilling. The... More 

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PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, Many thanks for your review. I am glad that everything was to your satisfaction. I am glad you appreciate that the design of the bar and indeed the hotel itself is different and unique! Philip More 

New Delhi, India
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 12, 2015

We were in cologne for an exhibition and had booked this hotel online... The main access to the hotel lobby was through a flight of stairs (about 7) from the road and had to lug our heavy suitcases up. There is no ramp to wheel the suitcases. The hotel was full and quite expensive, which is expected during the exhibition... More 

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PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, Many thanks for your considered review. We have a range of different configurations for the rooms, so perhaps next time you can call Melek the Front Office Manager and discuss your preferances before your next trip to Cologne. I am sorry for any inconvenience with the restaurant being closed for a week during its refurbishment. It is now... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 9, 2015

the first feeling was very bad. After traveling all day we arrive in the hotel about 22:30 and we couldn't have a room in high floor (as we had requested 2 months ago) or with a river view not even with double bed because all reservations throu "booking" have this kind of room as told at check in, the worst... More 

Was this review helpful? Yes 1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, I am sorry that you couldn't have a high floor as you wished. It is extremely popular for our guests to have a high floor overlooking the Rhine, and we cannot promise in 100% of reservations all guests requests can be met. Please contact Melek the Reception Manager next time and we will make a particular effort. All... More 

Maastricht, The Netherlands
2 reviews
4 of 5 stars Reviewed February 9, 2015

This is a fab hotel, very friendly staff. Had a corner room which was gorgeous ... nice view and very spacious. Would definitely go back. Lovely restaurant, great food. Nice bar, bit pricy but it is a hotel afterall

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, Thanks so much for the great review. I am so glad you enjoyed the food, and found the hotel FAB. I hope you return very soon. Philip More 

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