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art'otel cologne

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Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia, Germany
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art'otel cologne
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601 Reviews from our TripAdvisor Community

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Traveler rating
    190
    242
    106
    43
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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    (601)
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    (128)
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County Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Not to be confused with the`Art Hotel` chain of hotels, the `Art'otel` Cologne is a treasure of a hotel situated on the banks of the famous River Rhine! Great central location to all attractions boat trips on the Rhine metres away,City bus tour metres away,the world famous `Chocolate Museum` directly facing the hotel and also a short walk to the... More 

Was this review helpful? Yes 1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Guest, Thanks very much for the glowing 5 star review about the hotel which I very much appreciate. I must mention however that we are part of the art’otel chain of hotels with one in Dresden, Budapest, Amsterdam, and three in Berlin. We all have unique art and design, and I am sure you would enjoy visiting them as... More 

1 review
5 of 5 stars Reviewed 1 week ago

Lovely spacious room. Great facilities too. Very quiet considering there were African drums playing outside all night. Great location right on the river. 5mins from the station and right amongst the action also the chocolate museum is right outside too. This will be my hotel of choice in the future.

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Steve, Thanks for the great review. The African drums are a once in a lifetime event I hope! Normally there is no real activity in´front of the Chocolate Museum, however the weekend I think you were here there was a festival of sorts with live music, and African cultural events including a bit of drumming. I know in the... More 

Koblenz, Germany
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was incredible and we were given the opportunity to up-grade to a corner room with a king size bed which was out of this world. What was really disappointing was the Chino Latino Restaurant which my wife and I had made reservations for dinner to celebrate our 8th year anniversary. Although, we had made reservations directly with the... More 

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Ralphrey, Many thanks for the 5 star review that you posted on the main Trip Advisor site, and I am very pleased that you loved the room and the hotel. It’s great that you enjoyed the food in Chino Latino so much, but I was most disturbed to read your comments about the Restaurant Manager and the subsequent detailed... More 

Tampere
Level Contributor
49 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a long weekend in May. The location is good - along Rhein and short walking distance to Heumarkt, the chocolate factory, and the shopping area. Arrived late, very relaxed and friendly check in. Got upgraded to a art'corner room - basically a bigger room in the corner. The room was in fact pretty large, pretty convenient, even... More 

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Thank you very much for your lovely feedback about your recent stay at the art’otel Cologne. I am very pleased indeed to hear that you enjoyed your experience so much, and you found our people so friendly. Please let me know when you are planning a return to Cologne as I would be delighted to look after your arrangements myself... More 

Amsterdam, The Netherlands
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I walked up to the hotel I already got curious because of the unusual environment: a mini harbor that looks cozy and very inviting. My curiosity was triggered again when I entered the hotel and got my roomkey: a small piece of art in itself! This hotel makes me want to explore every corner of it and so I... More 

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Thank you very much for your very generous comments following your recent stay at the art’otel Cologne. I am very pleased indeed to hear how much you continue to value your experiences with us and that you particularly enjoy the service from the team. As a regular guest your recommendation is greatly appreciated. Please let me know when you are... More 

Berkshire
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This location was perfect for the Christmas market and a beautiful location for this time of the year! The decor is stunning and a lot of thought has been put into every corner of the rooms in this art hotel.

Was this review helpful? Yes 1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Thank you very much for your very generous comments following your recent stay at the art’otel Cologne. I am very pleased indeed to hear how much you continue to value your experiences with us and that you particularly enjoy the service from the team. As a regular guest your recommendation is greatly appreciated. Please let me know when you are... More 

Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on a work trip for 3nights and despite major renovations to the breakfast and bar area the service was exemplary. Staff are multi-lingual. I was part of a delegation where over 10 languages were spoken and nothing was too much. Good breakfast choice for a European hotel and great coffee. Would return here personally.

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Thank you very much for your lovely feedback about your recent stay at the art’otel Cologne. I am very pleased indeed to hear that you enjoyed your experience so much. Please let me know when you are planning a return to Cologne as I would be delighted to look after your arrangements myself and ensure another memorable stay. Warm regards, More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visit Cologne for 5 days and stayed at Art hotel. Nice hotel,very minimalistic,friendly staff,good food but bit overpriced. The location it's good ,close to the Dom ,10 min walk. The only problem we had was with the air conditioning ,doesn't work on full capacity.

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

I was absolutely thrilled to read your feedback following your recent stay with us at The art’otel Cologne. I was so glad we met your expectations and really do appreciate your comments about the great team I have and the service they provided you with. Sorry the AC wasn't cool enough though, as temperatures topped 40c and things did get... More 

Lancashire
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were looking for a room for the week and thought we'd try this hotel for one night. We particularly wanted air conditioning in the room which this hotel told us upon booking we would have. It was a warm day about 25 degrees. Upon arriving at reception I asked whether the air conditioning worked as it was so warm... More 

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, I am sorry you experienced trouble with the air conditioning. It is true that we have had exceptionally hot days lately, and on occasion the AC can struggle in a few rooms, particularly the ones sun-facing. I think you should have chosed to move as that surely is better and less hassle than moving to an entirely new... More 

Hotel Review Summarization

What travelers say

  • Very good(7)
  • Chocolate Museum(6)
  • Old town(3)
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238 photos of this hotel

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