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All 281 Cologne hotels

art'otel cologne

4.0 of 5 Hotel   |   Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia, Germany
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Ranked #48 of 281 hotels in Cologne
A recent review
4 of 5 stars reviewed 2 weeks ago
leah danielle h Friedrichshafen, Germany
  • Overview
  • Reviews (425)
  • Photos (184)
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  • Room tips (56)
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425 people have reviewed this hotel

Traveler rating
    140
    177
    71
    24
    13
See reviews for
30
162
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146
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Windsor and Maidenhead, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Fully expecting the hotel to be overlooking the Rhine we were very disappointed that only the rear of the hotel faced towards the Rhine and buildings, and was not no directly overlooking the river. The staff at reception were clean and polite and spoke English, however the lady handling our reservation incorrectly referred our account to another customer. On arrival... More

Was this review helpful? Yes 1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer I am very sorry that the design of the hotel was a little to modern for your tastes, and that there was a maintenence issue with the door frame. The hotel is indeed on the Rhine, and 3 sides face it, with one facing the street. We never normally have issues of noise unless of course one chooses... More

Friedrichshafen, Germany
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed for ten days at this hotel as part of a study trip to Germany. Couldn't think of a better place: the breakfast is great with quite a nice variety of fruits, bread and warm food. Although half the time the coffee machine was broken, the staff found solutions to get you the magic drink. Awesome view to... More

Was this review helpful? Yes 1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer Thanks for the wonderful review!!!! It made my day! I am so glad that you loved the staff, location, and the hotel - especially that you loved the restaurant Chino Latino. Please come back soon! Philip More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first trip to Cologne, and I must say that it was one of the best weekend city break I've had. Check-in was nice and smooth, we have been offered parking right at the front of the hotel, by Eva who was furhtermore very kind, helpful and her English was very good. The room was fantastic, overlooking the... More

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, Many thanks for the wonderful 5 star review. Its very much appreciated, and I am so pleased that everything was really excellent for you. We look forward to seeing you back again soon. More

Athens, Greece
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel located in central Cologne offers modern design rooms, friendly personnel and interesting cuisine with Asian flavor. The rooms that are located on the river side give you the sense you are staying in a cruise ship or riverboat. Great value for money, and ideal for tourists and business travelers.

Was this review helpful? Yes 1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, Many thanks for the great feedback. I am very pleased you enjoyed your time in Cologne, and I hope to see you again soon. Philip More

Dorset
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Only stayed two night but was very impresses. Free upgrade to river view (It was a nice view) Great design - The bathroom wall was coloured glass/plastic and looked very nice with a light on in the bathroom. The Showerhead was huge - great. Food was nice. Romantic walks along the river to get to the hotel. Quiet (even though... More

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer Many thanks for the great feedback. I am sorry your trip was so short and sweet, however I am sure from the great review that you will be back again soon. Philip More

Ankara, Turkey
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel is very well located for tourists. Carpets in the rooms and the corridors are full of stains which is very irritating. Poor in bathroom amenities. Soundprofing in the room is poor. I would'nt prefer next time.

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, Many thanks for your review. I am glad the hotel was well located, and I apologise for the White Carpets which will be replaced with a darker shade during the current refurbishment. I hope you will give us a try next year when all the rooms will have been re-done! Regards, Philip More

Johannesburg, South Africa
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

We recently stayed at this hotel for a conference and I had a great experience. The restaurant is great for breakfast and exceptional for lunch and dinner. Just opposite the Lindt chocolate museum and waking distance to many great restaurants and the Cathedral. It's also on the Rhine so great views and you can easily go for a boat ride.... More

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer Many thanks for the great 5 star review which is ver much appreciated. We look forward to seeing you again soon. Philip More

Paris
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 18, 2014

I stay 2 nights in cologne at arts for business, and they have all what you need, if what you're looking for is a decent and design room. The hotel is not downtown located, but center is reachable easily with sbahn. If you can ask for a room facing the canal side and not the ones on the street. Personal... More

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer Many thanks for the generally posative review, however I am sorry if the receptionist didn't appear friendly. I am sure this is not deliberate, and maybe it is as you suggest just something that is lost in translation! I look forward to welcoming you back soon. Philip More

Croydon, United Kingdom
Top Contributor
126 reviews 126 reviews
63 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed June 15, 2014 via mobile

Reception were welcoming and we were upgraded, as Concierge members to a large room on the top floor with a good view over the river. The wifi wasn't working. When we first mentioned it they said no-one else had complained so therefore it wasn't there problem. The second time we mentioned it they said someone would look into it. We... More

Was this review helpful? Yes 1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, Many thanks for your review, and I apologise that the internet was not working and the follow-up was not satisfactory. We have now upgraded our system to a much better and higher speed system that will go live at the end of July, and so I hope upon your next trip you will see a vast improvement. Kind... More

Oslo
Top Contributor
80 reviews 80 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 2, 2014

This is the third time I have stayed at this hotel. Reception was OK. They were friendly and efficient checking me in. I had 3 seperate bookings that complicated matters but they solves this well. The rooms are fairly spacious. They have a great shower room with the sink in the living area as something a little different. They are... More

Was this review helpful? Yes
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Reviewer, Many thanks for your good review. I am sorry that over the years you find Chino Latino service to be slow. The Bar is the latino part (except when the barrel runs out!!!), and the food the Chino part, and yes it is alll made fresh (sushi and shashimi etc) which can take a while when the restaurant... More

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Additional Information about art'otel cologne

Address: Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne
Price Range (Based on Average Rates): $
Hotel Class:4 star — art'otel cologne 4*
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Also Known As:
Art`Otel Cologne Hotel Cologne

184 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#23 Luxury Hotel in Cologne #23 Romantic Hotel in Cologne #23 Business Hotel in Cologne #48 Spa Hotel in Cologne
Hotel Class
Official Description (provided by the hotel)
Opening in March 2010, the distinctive art’otel cologne is located in the 100-year-old Rheinauhafen, a former port near the city centre. Hotel’s amenities include complimentary Wi-Fi, business services, on-site dining and meeting facilities, as well as a permanent collection of artwork by Korean-born artist SEO. These works are displayed throughout the hotel gallery, distinguishing our accommodation from other hotels in Cologne. ... more   less 
Number of rooms
218

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