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art'otel cologne

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Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia, Germany
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1 room 1 adult
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728 Reviews from our TripAdvisor Community

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It is great hotel. Spottless, clean, quite, very friendly reception staff especially Eva. But i have only a note that i have to share. I was trying to call the restaurant in order to order dinner but no one was answering i kept calling then reached the reception twice where they transferred me to the restaurant/kitchen but no reply as... More 

Helpful?
Thank Ziad A
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Ziad, Thanks so much for the really good review, and I most definitely will find out what is happening with the telehone.- I am very sorry for any inconvenience this caused and I am grateful for your feedback. I will pass your comments to Eva and the team at reception, and housekeeping! Kind regards Philip More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I love this hotel. We got here at 11am. They let us have our room early. Brilliant because we have a 9 month old baby. Breakfast was great. Room amazing. Very clean. Staff really friendly and helpful. Only thing was we went to the restaurant on Saturday night and it was fully booked. But wasn't a problem. And it's not... More 

Helpful?
Thank Simon H
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Simon, Thanks for the great 5 star review. I am pleased you love the hotel and everything was great. Sorry Chino Latino was sold out though, it is a very popular restaurant not only with guests, but also with local people. Next visit please make a reseration in advance, and I am sure everything will be fine. Happy New... More 

Maidstone, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here in December 2015 whilst visiting the Christmas markets. The hotel was ideally placed for exploring the city and the markets. It is situated right on the river near the Lindt chocolate museum. The reception staff spoke excellent English and were very helpful, giving us maps etc on arrival. We were also upgraded to a river view room.... More 

Helpful?
Thank Lizzie M
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Lizzie, I am so pleased you used us as your base to explore the christmas markets last year. I am also grateful for the lovely review of the service, and facilities in the hotel. The staff speak good English not least because we are an Englsih company, and I am from London! Having said that the Germans all speak... More 

Dublin
Level Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very modern Hotel only 10 minutes walk from centre......also despite very white walls and furnishings the place is very clean and bright. Didn't make breakfast but the rest of the group had positive comments.......beds & pillows very comfortable, staff friendly though service in the bar was slow, Wifi good. We were also allowed to have an extra hour past checkout... More 

Helpful?
Thank Cultchie
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Cultchie, Thanks for the great comments and review, and I am pleased in the main the service, and style met your expectations. Kind regards, Philip More 

Breda, The Netherlands
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nicely situated at the river side, this hotel has very comfortable rooms. The beds are great. The bathroom has an art wall between the shower and room that lights up beautifully when the bathroom light is turned on. The very modern and stylish sink is in the room itself, outside the bathroom, which feels a bit weird (especially when the... More 

Helpful?
Thank Maarten E
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Maarten, Thanks for the kind review, and I am very pleased you enjoyed the design, comfort, and style. I hope you will comae back again soon. Philip More 

Zoersel, Belgium
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Checking in to the hotel was not very special. Until you get to the room. I've stayed in many hotels over the years, but this room - wow. Very modern and light and an enormous desk. I'm always particularly critical about showers in hotels but this one was probably one of the best. Everything was spotless and provided for a... More 

Helpful?
Thank thomasvochten
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Thomas, Thank you very much for your very generous comments following your recent stay at the art’otel Cologne. I am very pleased indeed to hear how much you continue to value your experiences with us and that you particularly enjoy the service from the team. Sorry about the Barmans' lack of knowledge of the tax invoice, I am sure... More 

Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Amazing. Modern. Clean. State of the Art. Interesting new experience compared to traditional hotel. Well located on he river. Services is great and nice. Just one thing for: Unfortunatly, I did not stay more.

Helpful?
Thank nkettani
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Nkettani, Thanks so much for the wonderful review. I do hope you will come back and stay longer as you say! Happy New Year Philip More 

Montreal, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Art'otel in Cologne for 3 nights and absolutely loved our experience! What an amazing hotel and room; colorful, modern, spacious and comfortable! We really appreciated the walk-in shower but found it weird that the sink was outside the bathroom! Everything you need to see (or if you want to shop) in Cologne is close from this... More 

Helpful?
Thank Neverlys
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Hi Neverlys, Thanks for the great 4 star review! We have 4 different bathroom configurations here, however the configuration you had is actually really popular as it allows a couple to go about their business without annoying each other! Kind regards, Philip More 

Durban
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 4, 2016

Modern and funky, this is a great city hotel! Rooms were spacious and the price was good. We treated ourselves to this hotel as it was my husband's birthday. Service was great and we were able to walk wherever we wanted to go. Lots of great restaurants nearby. A shout out to the reception staff who were the best on... More 

Helpful?
Thank Roadhogvan
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Roadhogvan, Many thanks for the great 5 star review, and I am delighted you had a great getaway for your husband's birthday. I will certainly pass on your praise of the Reception team who really try hard to help and make everyone feel at home in Cologne. Kind regards, Philip More 

Birmingham, United Kingdom
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed January 3, 2016

Booked using hotels.com so collected points towards a free night! Booked three rooms (two double, one twin) and it was a very reasonable price. We used the hotel as a base for the Christmas markets, there was one right near the hotel and the larger one was about a 10 minute walk away! The rooms were big, with great views... More 

Helpful?
Thank LydE93
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear LydE93 Thanks for the great 5 star review! I am really glad my team assisted in making your Christmas visit truely memorable. Happy New Year. Philip More 

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