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A&O Koeln Neumarkt

Mauritiuswall 64-66, 50676 Cologne, North Rhine-Westphalia, Germany
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1 room 1 adult
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A&O Koeln Neumarkt
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192 Reviews from our TripAdvisor Community

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Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Upon arrival the reception area was disappointing. As I learnt receptionists were also responsible for serving the bar which prolonged the waiting time. The area itself was not pretty at all - subjectively. Personnel was willing and kind with a small exception for one who said loudly ‘No’ when asked to order a taxi from a different company. (the chosen... More 

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Thank Michal M
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Check in, check out, fast. That's all it's worth. There is no way you can award a 2 star hotel a 5 review on trip advisor, I will give them that as a defence. The rooms are looked after and are clean. You will have all the amenities that you will need to survive a night or two. And I... More 

Helpful?
Thank Peter E
Mildenhall, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were visiting cologne for the Christmas markets, we only wanted somewhere cheap to keep our belongings whilst out all day, A&O was absolutely fantastic, the room was basic but the bed was comfy, bathroom small but full of everything we needed, shower and toilet!! It was cleaned everyday too, we paid €207 for 4 nights. Perfect I say! Breakfast... More 

Helpful?
Thank stace2410
Fleet, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We spent four nights here between Christmas and New Year. It's advertised as a Hostel / Hotel - the emphasis should be on hostel. The room was clean and comfortable, but the beds were hostel fare (metal frames and plastic mattresses) and there were no curtains on the window (When I commented on this to the staff they said, "Oh... More 

Helpful?
Thank maradonnelly
Liverpool, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 29, 2015

It's clean comfy beds . Small rooms small toilet and shower room . We stayed in a family room in the hotel part. Get what you pay for . Breakfast is eat all you what and self clean afterwards . I've had worse food and for the price it was good and plenty off . Not kettle in rooms. Big... More 

Helpful?
Thank joanne o
Leuven, Belgium
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed December 28, 2015

Nice, clean, and centrally located (about 15 minutes walk from the famous Cathedral). The room had all the basic stuff, and the lounge was very nice as well. The staff was helpful too. We would certainly come back if we have the chance.

Review collected in partnership with Amoma.com

Helpful?
Thank Anat A
Ashford, United Kingdom
Level Contributor
798 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

I was here as part of a coach tour the room is ok for the price you pay coach parking and drop off is terrible but the fact the hotel will pay for a taxi to and from the coach park makes up for it sort of breakfast was ok as was the room the Internet is painfully slow probably... More 

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Thank Eddie020173
Cluj-Napoca, Romania
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 15, 2015

staff not so friendly, and the first question was: did u have your own bed sheets? obviosly no!!!! so u have to pay extra if u want them. the location its quite ok, 10 minutes walking from the subway stop

Helpful?
Thank Dragosk
AO_Support, Leiter Gästebetreuung at A&O Koeln Neumarkt, responded to this review

Dear guest, thank you very much for taking the time to review the A&O Köln Neumarkt. We are very sorry to hear that you did not enjoy your stay with us. We, at A&O Hostels and Hotels, put great emphasis on excellent customer service. Therefore the friendliness and helpfulness of our staff is of high importance to us. I will... More 

Travelers are raving about these Cologne hotels

Bad Honnef, Germany
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed November 13, 2015

Stayed at the property when there were a couple of big groups of youngsters. Some of them caused quite a bit of noise and security had to ask them to quiet down every night. As a result of this the security guys where fairly impolite to all other guests too. The rest of the staff was friendly and helpful. The... More 

Helpful?
Thank skrash
Madrid, España
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 20, 2015

Budget hotel. Stayed there during Anuga Fair. Extremelly overpriced. Poor decoration. Apart from that stuff really helpfull although they should double check condition on clients before demanding payment.

Helpful?
Thank Tsops
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