This is a 'standard' Novotel so it is correct in all the aspects, nothing special to remark. The room was comfortable and quiet because it was located in the back of the hotel. Good breakfast and the best of all was its location, close to bus station and ten minutes by feed from the train station. Aachen is not a... more

They don't honor late arrivals! Our rooms were given away after 6 PM! One of Dorint front desk employees (May 10, 2007 at ~10 PM, male, tall, blond hair) was rude and arrogant, tried to pack 2 strangers / room, etc, etc. It was absolutely apparent that Germans get much better treatment than foreigners ... more

I made a reservation for one night at the Dorint Novotel through the Internet. Since immediate payment was requested, I asked for a confirmation of my reservation by phone two days prior to my stay. I was told that the room was confirmed. On my arrival, the desk lady told me that they overbooked the hotel and that therefore, I... more

We stayed at the Dorint Novotel whilst on a short break to Aachen to visit the Christmas markets. The hotel is a typical business class hotel, close to the "Innenstadt" (Old town & shopping area). The rooms were of a standard size (but with small bathrooms), clean and quiet. The breakfast buffet was very good & the staff friendly &... more

Nice hotel, good breakfast. Only negative was the sheets did not fit the bed properly. Not a great area!! more

The Dorint Novotel Aachen City is the hotel to choose when visiting the German Spa Town of Aachen. The large, modern lobby is pleasant and has helpful services. The check was hassle-free and the concierge staff are very helpful. The rooms are nice and modern. They are spacious and the beds are comfortable. The bathroom facilities are of a high... more

Stayed 3 nights for Aachen CHIO (Horse Show) in spacious modern comfortable light room with all mod cons. Newish hotel in a good state of repair, well located for bus station and shuttle buses to showground, about a 10 minute easy walk to the historic centre. Rather characterless minimalist style, typicall business hotel, fair food and bar, pleasant service -... more

I recently stayed at the Dorint Novotel Aachen City for two nights. This modern, multi story hotel is located in a nice area, in the Centrum across from the city bus station. The front office and concierge staff, most who spoke excellent English, were very pleasant and helpful with providing directions and tourist information. I was assigned a room on... more

The epitome of European business class hotels, the Dorint Novotel offers reasonably spacious rooms, well-appointed baths, sleek and modern decor, and the usual business amenities. Staff were multilingual. The restaurant was competent, and the meeting facilities were trouble-free and well-staffed. The free health club was excellent - high-quality machines with a terrific view. I wouldn't book my romantic vacation here,... more