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Mercure Hotel Aachen am Dom

Peterstrasse 1, 52062 Aachen, North Rhine-Westphalia, Germany
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Mercure Hotel Aachen am Dom
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393 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife, sister-in-law and I stayed for two nights last weekend at this hotel. One of the main attractions is that it is very conveniently placed to visit the old town of Aachen and is close to numerous bars, cafes and restaurants. The room was sizeable and comfortable and maintained to a good standard. We were excited to see that... More 

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Berlin, Germany
Top Contributor
63 reviews 63 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 21, 2015

I spent here a couple of nights for business. Nice hotel, very good position. Rooms are clean and quite big. International breakfast and good service. It is possibile parking just in front of the hotel but you have to pay extra cost . If you want to spend good time here it is the right place. Maybe pretty expensive

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Bideford, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

I stay in this hotel several times a year and am always incredibly happy with the service. We turned up early and despite that, our room was ready and we had been upgraded to a privilege room which was lovely! I would always recommend this hotel, it is in a perfect location for shopping, sightseeing and eating out. It is... More 

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Was this review helpful? Yes 2
ESAV37
Top Contributor
73 reviews 73 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 11, 2015

Stayed for two nights on business. Location is excellent for the centre, Parking is a short walk away but badly sign posted, i imagine very difficult to find if arriving by car for the first time. Check in was slow despite booking on line. The hotel is clean and staff friendly, although i don't appreciate someone standing over my shoulder... More 

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York, United Kingdom
Top Contributor
63 reviews 63 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 10, 2015

As with nearly all Mercure Hotels this one provided good quality accommodation at a reasonable price. Whilst we did not make use of them, the hotel had it's own bar and breakfast room. The accommodation was clean and spacious, the reception staff friendly and efficient and above all the hotel was excellently located for visiting the major tourist attractions in... More 

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Top Contributor
134 reviews 134 reviews
42 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 31, 2015

Main interest of the hotel is the location, very close to cathedral and old town. Staff is very polite but not very efficient, we had to wait some time to get our room keys despite checking on the Internet before coming. Our Privilege room was large and with a balcony but need a serious refreshing as the door wasn't really... More 

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Marietta, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 29, 2015 via mobile

Was here on business for two weeks....I know this hotel. Top floor...queen bed facing street. Great little room. Key card operates lights. Safe sometimes gets stuck...but they are up in minutes to open it. Breakfast is amazing. Staff incredible. So nice.

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Poole, United Kingdom
Top Contributor
59 reviews 59 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 22, 2015

Booked a standard double room, checked in, put the kettle on for a drink and immediately all the electrics failed! Back down to reception who came to have a look for themselves and concluded they needed an electrician. After a short wait we were given cards for another room which was slightly larger and had a balcony. Unfortunately the balcony... More 

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OOstende
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

This hotel is one of the best I have ever been to. The receptionists were extremely helpfull, the room excellent and the breakfast absolutely wonderfull. The hotel was situated in the middle of the shopping area, GREAT!!!!!!

Was this review helpful? Yes 1
Mlada Boleslav, Czech Republic
Top Contributor
115 reviews 115 reviews
60 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed February 6, 2015

I have to apprecitate excellent location of the hotel. You can walk very nicely to the old downtown of the city. Staff was very friendly and helpfull and the room was comfortable. Just - it seems to me hotel is little bit older. Lobby bar was not working, bathroom looks really very old (sorry, but its true).

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