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Mercure Hotel Aachen am Dom

Peterstrasse 1, 52062 Aachen, North Rhine-Westphalia, Germany
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Mercure Hotel Aachen am Dom
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Mercure Hotel Aachen am Dom
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381 reviews from our community

Traveler rating
    85
    205
    68
    15
    8
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42
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33
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bideford, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in this hotel several times a year and am always incredibly happy with the service. We turned up early and despite that, our room was ready and we had been upgraded to a privilege room which was lovely! I would always recommend this hotel, it is in a perfect location for shopping, sightseeing and eating out. It is... More 

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Was this review helpful? Yes 2
ESAV37
Top Contributor
57 reviews 57 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for two nights on business. Location is excellent for the centre, Parking is a short walk away but badly sign posted, i imagine very difficult to find if arriving by car for the first time. Check in was slow despite booking on line. The hotel is clean and staff friendly, although i don't appreciate someone standing over my shoulder... More 

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York, United Kingdom
Top Contributor
55 reviews 55 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As with nearly all Mercure Hotels this one provided good quality accommodation at a reasonable price. Whilst we did not make use of them, the hotel had it's own bar and breakfast room. The accommodation was clean and spacious, the reception staff friendly and efficient and above all the hotel was excellently located for visiting the major tourist attractions in... More 

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Top Contributor
101 reviews 101 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Main interest of the hotel is the location, very close to cathedral and old town. Staff is very polite but not very efficient, we had to wait some time to get our room keys despite checking on the Internet before coming. Our Privilege room was large and with a balcony but need a serious refreshing as the door wasn't really... More 

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Marietta, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Was here on business for two weeks....I know this hotel. Top floor...queen bed facing street. Great little room. Key card operates lights. Safe sometimes gets stuck...but they are up in minutes to open it. Breakfast is amazing. Staff incredible. So nice.

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Poole, United Kingdom
Top Contributor
59 reviews 59 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 22, 2015

Booked a standard double room, checked in, put the kettle on for a drink and immediately all the electrics failed! Back down to reception who came to have a look for themselves and concluded they needed an electrician. After a short wait we were given cards for another room which was slightly larger and had a balcony. Unfortunately the balcony... More 

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OOstende
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

This hotel is one of the best I have ever been to. The receptionists were extremely helpfull, the room excellent and the breakfast absolutely wonderfull. The hotel was situated in the middle of the shopping area, GREAT!!!!!!

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Mlada Boleslav, Czech Republic
Top Contributor
111 reviews 111 reviews
58 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 6, 2015

I have to apprecitate excellent location of the hotel. You can walk very nicely to the old downtown of the city. Staff was very friendly and helpfull and the room was comfortable. Just - it seems to me hotel is little bit older. Lobby bar was not working, bathroom looks really very old (sorry, but its true).

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Luxembourg City, Luxembourg
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 29, 2015 via mobile

Well located in the city center, a few minutes walk only from the Dom, plenty of shops nearby. Quite rooms at the back. Good overall comforz. Great breakfast! But improvable service at the reception (nobody there sometimes).

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Maastricht, The Netherlands
Top Contributor
77 reviews 77 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 25, 2015

We were here on a Friday night. Our stay was comfortable and pleasant and the hotel is good value and well located for exploring the city highlights. wifi was included and breakfast buffet plentiful. It is a pity there is no gym on site and the bar does not open until 20:00 so misses opportunity of pre-dinner drinks for us... More 

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