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TOP Hotel Buschhausen

Adenauerallee 215, 52066 Aachen, North Rhine-Westphalia, Germany
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TOP Hotel Buschhausen
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Ranked #29 of 45 Hotels in Aachen
A recent review
4 of 5 stars Reviewed January 13, 2015
Yorkshireman62 Bradford, United Kingdom
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79 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Clacton-on-Sea, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 19, 2015

Stayed at this hotel on the last night of a coach trip. The room was pretty basic, dated furniture and tele, bulbs missing out of the bed side lamp, bathroom very small and dated. Evening meal not that great but breackfast was fine with lots to chose from. But in the morning turned on the shower and hardly got any... More 

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Bradford, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed at this hotel over the New Year period and we really enjoyed it. Our room was quite small but it was clean and warm. The bed was clean and very comfortable. The shower could have done with a shower curtain but this was not a big problem. There was only one lift but this was never a problem... More 

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ptrt2008, Manager at TOP Hotel Buschhausen, responded to this review

Dear Madam, Dear Sir, many thanks for your nice comment . We were very happy to read that you enjoyed your New Year's Trip here to the Buschhausen in Aachen. Especially your comment regarding the staff makes us happy because this is the main thing to make the guests feel "home away from home" We would be very happy to... More 

High Wycombe, England
Contributor
18 reviews 18 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 10, 2015

My wife and I stayed at this hotel from 29/12/14 to 2/1/15 as part of a Shearings organised holiday. It was immediately apparent that it was a well organised and managed establishment, everywhere was clean and tidy. At this time of year, warmth is necessary and the room was just comfortable. The bedroom was spacious with a comfortable bed, adequate... More 

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ptrt2008, Manager at TOP Hotel Buschhausen, responded to this review

Hello from Aachen and many thanks for your comment here at tripadvisor. We were so happy to have British guests for New Year so we could celebrate the New Year twice ;-)). Your comments make us all happy and we feel well that we could make you stay comfortable. Thank you for staying with us. With your stay and your... More 

1 review
5 of 5 stars Reviewed December 27, 2014

Nothing was too much trouble. A great family run hotel where ALL the staff go that extra mile. Roger and Petra do it right! My brother and sister in law had special requirements and nothing was too much trouble. Never seen a breakfast spread like it. And in how many places does the Manager run the evenings bowling entertainment. You... More 

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ptrt2008, Manager at TOP Hotel Buschhausen, responded to this review

Happy New Year again from your Buschhausehausen Team in Aachen and many thanks for your report at Trpadvisor. That your enjoyed you holiday makes us proud . Especially the staff needs comments like yours as they are doing so many hours to make the guests happy and they keeps always be happy and friendly. We love our job making people... More 

Senior Contributor
25 reviews 25 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 12, 2014 via mobile

We stayed at the Hotel Buschhausen from the 7/12-10/12 with Shearings holiday's. All the staff were very polite and helpful and spoke excellent english, alot better than my german. We all needed extra pillows no problem they were got for us. Breakfast was buffet continental with hot choice of scrambled egg and either baby franks or streaky bacon. Dinner seemed... More 

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Petra T, Manager at TOP Hotel Buschhausen, responded to this review

Many thanks for your comment on 'Tripadvisor. We were very happy to hear that you had a nice time with us. We would be pleased to welcome you again here at the Buschhausen. We wish you and your familiy and friends a Merry christmas and a Happy New Year Many thanks from your family and your home away from home... More 

dorset
Top Contributor
80 reviews 80 reviews
32 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed December 12, 2014

Used by Shearings as a base for a Christmas Markets break. I firmly believe that one should judge an hotel and indeed a company on the price paid and value offered on the holiday. On this basis , this hotel met all expectations. The food was acceptable and always served hot. The rooms were adequate for our needs. If you... More 

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Petra T, Manager at TOP Hotel Buschhausen, responded to this review

Many thanks for that fair comment. That's what we are, we are not a 5 star hotel, but we offer fair value for money and w thank you so much that you as a guest stated that out. We as a familyrun Hotel have not the means to renovate each year, but we try hard to make the stay of... More 

Aberdare
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 5, 2014

Room was clean and comfortable. Pillows were lovely and soft and I asked for an extra one which was given straight away with no fuss. There was no choice of food but what was given was nice and ample for my husband and myself. The only let down was no kettle and teas/coffee in room so had to take our... More 

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Petra T, Manager at TOP Hotel Buschhausen, responded to this review

We were very happy to get your comment and that you enjoyed your stay. We thank you so much that you pointed out what we are We are a family run hotel which offers value for money. Although we are not located in towncentre the city is easily to be reached by local bus service every 15minute for a driving... More 

North Lincs
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 13, 2014

We stayed one night on our way to Austria on a bus holiday. We arrived late and were quickly checked in. Our room was on the second floor, there was only one very small lift so we walked up the stairs. At the top of the stairs was a full length mirror which was very disorientating as it looked like... More 

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Petra T, Manager at TOP Hotel Buschhausen, responded to this review

We are late, but we wish to thank you for your comment at tripadvisor. We are happy that you enjoyed your stay at our Hotel. Regarding the size of your room we have to say that it was a smaller room as you stayed only for an overnight. Certainly we have bigger rooms, so if you wish to stay longer... More 

south wirral
Contributor
11 reviews 11 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed September 27, 2014

stayed at this hotel for 5days with a coach party ,the hotel is in need of a revamp saying that it was clean and tidy.the food was great on the first morning after that it went down hill,as for the trip itinerary not enough time was given to either have a meal or explore I personally think this was down... More 

Was this review helpful? Yes 3
ptrt2008, Manager at TOP Hotel Buschhausen, responded to this review

Dear Sir / Madam, many thanks for your statement at Tripadvisor. We are sorry that you did not enjoy your stay here, but we think it was mainly because of the programme. We are really not a hotel for handicaped people and we do not offer rooms for those. We are happy that you like the food but we were... More 

Travelers are raving about these Aachen hotels

Matmata, Tunisia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Once again we had the pleasure of staying at Buschhausen for a 2 week vacation. The kids wouldn't have it otherwise. They just love the quiet location and to be able to head the city center in no time. Service was as usual to the point and breakfast as well as dinner excellent.

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