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All 44 Aachen hotels

TOP Hotel Buschhausen

3.5 of 5 Hotel   |   Adenauerallee 215, 52066 Aachen, North Rhine-Westphalia, Germany
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TOP Hotel Buschhausen
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Ranked #32 of 44 Hotels in Aachen
A recent review
3 of 5 stars reviewed 1 week ago
scaleytrout North Lincs
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65 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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North Lincs
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed one night on our way to Austria on a bus holiday. We arrived late and were quickly checked in. Our room was on the second floor, there was only one very small lift so we walked up the stairs. At the top of the stairs was a full length mirror which was very disorientating as it looked like... More

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south wirral
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

stayed at this hotel for 5days with a coach party ,the hotel is in need of a revamp saying that it was clean and tidy.the food was great on the first morning after that it went down hill,as for the trip itinerary not enough time was given to either have a meal or explore I personally think this was down... More

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ptrt2008, Manager at TOP Hotel Buschhausen, responded to this review

Dear Sir / Madam, many thanks for your statement at Tripadvisor. We are sorry that you did not enjoy your stay here, but we think it was mainly because of the programme. We are really not a hotel for handicaped people and we do not offer rooms for those. We are happy that you like the food but we were... More

Matmata, Tunisia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

Once again we had the pleasure of staying at Buschhausen for a 2 week vacation. The kids wouldn't have it otherwise. They just love the quiet location and to be able to head the city center in no time. Service was as usual to the point and breakfast as well as dinner excellent.

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Cardiff, United Kingdom
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 5, 2014

This hotel has some beautiful old furniture that gives it traditional character. The hotel has 4 floors but the lift only goes to 2 floors!! Our room was unbelievably large, including a very large leather settee to relax on. Bed comfy. (Very clean.) Bathroom was clean but very small (and you could only open the door a third of the... More

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Petra T, Geschäftsführer at TOP Hotel Buschhausen, responded to this review

Thank you very much for your report . We are happy that you like our hotel and we are sad to state that there are some points you dislike. We hope you complain the broken handshower at the reception so that we can repair it. But anyway we send directly somebody to check all handshowers. We have serveral types of... More

Rochford, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

We were made very welcome, staff were very friendly.Hotel was full but service at the bar was quick and prices fair. The staircase is a little difficult to negotiate if you have any walking problems-a little steep and its spiral, but there is a very cosy lift available. Room was clean and bed very comfy.No local noise but thunderstorms kept... More

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Petra T, Geschäftsführer at TOP Hotel Buschhausen, responded to this review

Hello from Aachen, and many thanks for your report at tripadvisor, which shows that we are on the right way. Hospitalitäy and individuality is our trademark. We are keeping on doing everything for our clients and we are planning more and more renovations at and in the Hotel, and as long we get such nice reports we know that we... More

Pretoria
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 25, 2014

We stayed at the hotel for 4 nights during a conference. The staff were wonderful and attentive and had to put up with a large group for 3 extended working days. We never finished before 10 in the evening, and they remained helpful and friendly. The downside however was that the rooms and bathrooms were substandard and old - I... More

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Newcastle
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 22, 2014

We stayed at the Hotel Buschhausen for two nights before commencing the Eifelsteig, a long distance walking trail in Germany. We were made very welcome on arrival and had a clean and comfortable room. The city of Aachen is easily reached by bus and the bus stops at the hotel so very convenient. The owners were very friendly and helpful... More

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Petra T, Manager at TOP Hotel Buschhausen, responded to this review

Thank you for your comment at Tripadvisor. Your comment shows us that we are doing right. We are a family-run 3-star-superior Hotel and this is what we want to be not more not less. We are proud to have guests like you who are happy what we can offer them: Individual Hospitality personal treatment and tradition.We are looking forward to... More

Broadstairs, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2013

We have just returned from a 5 night break at this hotel with a large coach party. As with all Trip Advisor reports, they have to be taken with a "pinch of salt". The provision of large pillows and thin duvets is customary in Germany, and if, like us, you ask for a second pillow it is provided immediately. Tea... More

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Petra T, Inhaber at TOP Hotel Buschhausen, responded to this review

Dear Sirs, many many thanks for your good report at tripadvisor which hopefully shows the reader's that we are running a familyhotel with a top motivated staff which is totally focused on satisfying our guests. We thank you that you state that we are a German Hotel which is full of German tradition and hospitality. When we read your comment... More

Dudley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 5, 2013

To begin on a postive note the hotel is positioned in a decent location with easy access via to taxi or 1 or 33 bus to the city centre. The rooms themselves were very clean, but in certain rooms they were a little basic e.g no kettle in any of the rooms and a thin duvet with a single pillow.... More

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Petra T, Inhaber at TOP Hotel Buschhausen, responded to this review

Many thanks for your comment at tripadvisor. We are very sorry to hear now via tripadvisor that you did not enjoy your stay at Hotel Buschhausen and we are very sorry that you felt treated as second class customer. We wish to inform you that we can offer even group meals with a choice of main or even 3-course hot... More

Bridgend, United Kingdom
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed December 4, 2013

Stayed at this hotel with Edwards coaches trip, room was ok, large with lots of dusty Germanic furniture, NOTE no tea making facilities, the beds were never remade properly in our 3 night stay, sheets not tautened etc., duvet just refolded on top of bed in 3. Bathroom small, relatively clean, but linen was decidedly 'second hand' stained and tattered... More

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Petra T, Manager at TOP Hotel Buschhausen, responded to this review

Dear Sirs, many thanks for your comment at tripadvisor. It is sad that we see here at tripadvisor that you were not happy with your stay. Have you informed your driver as he did not inform us neither. It is difficult do solve the problem now, as you left without saying anything. But I wish to inform you that we... More

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Additional Information about TOP Hotel Buschhausen

Address: Adenauerallee 215, 52066 Aachen, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Aachen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — TOP Hotel Buschhausen 3.5*
Number of rooms: 81
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Also Known As:
Top Hotel Aachen
Aachen Top Hotel

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