We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 Aachen hotels

Mercure Aachen Europaplatz

4.0 of 5 Hotel   |   Joseph von Goerres Strasse21, 52068 Aachen, North Rhine-Westphalia, Germany
Hotel amenities
Save Saved
You added Mercure Aachen Europaplatz to your Saves list
Mercure Aachen Europaplatz
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #10 of 44 hotels in Aachen
A recent review
5 of 5 stars reviewed 4 weeks ago
rohausser Salt Lake City, Utah
  • Overview
  • Reviews (194)
  • Photos (20)
  • Amenities
  • Q&A
  • Room tips (6)
  • Location
  • More
Write a Review

194 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Salt Lake City, Utah
Top Contributor
67 reviews 67 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Typical Mercure hotel. High quality facillity, with very good staff. Close to main highway, but had to pay for parking. Close to the Thermal Pools, with near-by bus line to historical downtown. Too cold to use the swimming pool. Restaurant buffet a little disappointing, and breakfast too expensive.

Was this review helpful? Yes
Volos, Greece
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I visited this hotel twice in June 2014, I would recommend it if you are intending to visit Aachen by car, since it has a large parking lot. The breakfast is awesome, and I was satisfied by the service as well. A drawback is that they charge you for parking, and also for fast internet.

Was this review helpful? Yes
Rickmansworth, United Kingdom
Top Contributor
117 reviews 117 reviews
62 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 21, 2014

This former Novotel is old but has reasonable rooms and a very good restaurant. The room was fairly mediocre but located far enough from main roads to allow a very peaceful nights sleep. The three high lights of this hotel are: 1) 60 seconds drive to the Aachen exit motorway (Europaplaz) 2) Gourmet restaurant with a good choice of wines... More

Was this review helpful? Yes
Sao Paulo, SP
Top Contributor
120 reviews 120 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 6, 2014

Was on a business trip and this hotel was recommended as it is near to office. The check in experience was good and the front office staff sold a business package (with premium WiFi access) to me. The hotel is above average, but the sour point was the bloody WiFi (with Premium access!!!). Logging in was a pain and the... More

Was this review helpful? Yes
Top Contributor
102 reviews 102 reviews
30 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed January 22, 2014 via mobile

Stayed here for two nights through work and was not looking forward to it,but the staff and the hotel were very good,especially the two girls on the bar at night,nothing was too much for them. We had lunch on three days and the buffet was superb,a good mixture,very tasty and plenty of it. We had one evening meal that was... More

Was this review helpful? Yes
Littlehampton, United Kingdom
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 4, 2013 via mobile

This was our third time in this hotel over the last 5-6 years. The service was excellent throughout, the reception staff could not have been more helpful with answers to queries and rescuing us when my nearest and dearest managed to lock the safe without knowing what pass code he used. The area is NOT rough it is grey and... More

Was this review helpful? Yes
Bedford, United Kingdom
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 8, 2013

I was allocated a premium collection room on arrival which was nice and comfortable. Although the German habit of only giving single size duvets is slightly annoying but not unexpected at any German hotel. Also only 1 pillow on the bed meant hunting through cupboards to find an extra pillow which was in the room. Car park on site was... More

Was this review helpful? Yes
Reading, United Kingdom
Top Contributor
101 reviews 101 reviews
45 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 19, 2013

This hotel is easy to find from the A4 motorway, It is just off the large Europlatz roundabout which has a very impressive water fountain in the middle of it. However this is NOT the centre of Aachen which is a good twenty minute walk away and not through a particularly pleasant neighbourhood. A bit down at heel would be... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Mercure Aachen Europaplatz, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Aachen Europaplatz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Aachen Europaplatz

Address: Joseph von Goerres Strasse21, 52068 Aachen, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Aachen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Aachen Europaplatz 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Priceline, Orbitz, Travelocity, Tingo, BookingOdigeoWL, Expedia and Venere so you can book your Mercure Aachen Europaplatz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Aachen
Accor Aachen Europaplatz

20 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (11)
Room/suite (6)
Bathroom (1)
Other (4)

Management photos: Courtesy of the property manager

All management photos (10)
Dining (2)
Room/suite (4)
Hotel & grounds (4)


Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Aachen #6 Luxury Hotel in Aachen
Hotel Class
Official Description (provided by the hotel)
This airconditioned 3 star hotel has been completely renovated and enjoys a quiet location close to the cathedral, town hall, old town centre, casino, thermal baths and convention centre. Good access to buses, trains and highways. All rooms offer TV, safe, radio, pay TV, Internet and WLAN, minibar and bathtub. Our airconditioned hotel offers restaurant, bar and garden terrace with an outdoor pool and modern meeting rooms for 250 people. 2 children up to 16 years of age stay for free in parents room. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer