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pentahotel Rostock

Certificate of Excellence
Schwaansche Strasse 6, 18055 Rostock, Mecklenburg-West Pomerania, Germany (Formerly Courtyard by Marriott Rostock)
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pentahotel Rostock
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Ranked #6 of 61 Hotels in Rostock
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Barryu
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642 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very good hotel. However I probably wouldn't stay there again. The rooms are very good, the staff are reasonably friendly and the location is sensational. But why do hotels advertise free wifi that hardly works??? This is 2015!! We stay at a hotel because we are away from home!! We want to keep in touch. A few... More 

Was this review helpful? Yes
Christian K, General Manager at pentahotel Rostock, responded to this review

Dear Guest, we are delighted that you enjoyed your stay with us. Thanks for your feedback concerned our Wi-Fi Connection; we will contact our Wi-Fi provider immediately to check the speed Issue. Thank you for taking time to review our hotel. We hope to see you soon again in one of our cool & trendy hotels. Kind regards, Christian Kessler... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great location, just outside the old town. We stayed one night and continued our trip next morning and didn't try the breakfast (wasn't included). Due to the good location we had time to see the town the evening we came. The room was quite big, clean and standard was good, but nothing special. Service was ok, but we had to... More 

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Lund
1 review
4 of 5 stars Reviewed 1 week ago

We were very happy with our stay. For the price, I would have preferred breakfast included, but there were several cafes/bakeries nearby that we went to instead. The curtains were just a tad short which means they were unable to block out the early morning sun, but other than that, it was a very comfortable room.

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Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed a couple of nights to visit Rostock. The hotel was reasonably priced with friendly staff who gave us a map of where things were in the town. The room was clean, spacious and modern with comfy beds. Did not stay for break fast as there were many cafes nearby with the same offering for lower prices.

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Ebeltoft, Denmark
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were there in July 2015. Its a designerhotel, and rooms are nice and quite large. No fridge or minibar available in the rooms, and no icemachines. Internet is free, but extremely slow - you cant surf. Staff in reception are pleasant, but things are a bit slow, since they at most times have to man the bar as well.... More 

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Copenhagen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Maybe this is just a lost in translation experience, but the service at Pentahotel on this Saturday evening was seriously lacking. At check-in, we identified that we had bicycles we needed to store for the night and we directed to the bike racks out front, rather than the parking garage. Then we were told that for wifi, you get one... More 

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Was this review helpful? Yes 1
Christian K, Manager at pentahotel Rostock, responded to this review

Dear Steven, I´m so sorry for the facts that you described about your stay at our house. Unfortunately, you got some false informations about the bikes and also about the wifi from our trainee on saturday. Normaly our wifi is free of charge and you can use your last name and your room number for the log in. I only... More 

Helsinki
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

pentahotel is a modern, friendly and stylish hotel in the very center of historic Rostock Old Town. Nice rooms and good service. Bravo! And nice dot on top of the I is the underground parking under the building with a direct lift to room levels.

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Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here last summer (July 2014), but forgot to write a review. Stayed here three nights. Location was perfect, central. Added breakfast buffee and yes it was expensive BUT so worth it! Tidy rooms, modern styled. Friendly staff. We'll stay here again.

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Hørsholm
1 review
2 of 5 stars Reviewed 4 weeks ago

The reason I choose it: Good and central location. The service is quite impersonal. The rooms are functionally fine, but you could be anywhere in the world. Overall rather expensive and not good value for money. And the wifi sucks :-(

Review collected in partnership with this hotel

Was this review helpful? Yes
Christian K, General Manager at pentahotel Rostock, responded to this review

Dear Guest, It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep concern and we have discussed your input and will strive to improve the quality of our service. Please accept our apologies for your less than perfect experience during your stay with us. Thank you once again... More 

Rieti
1 review
4 of 5 stars Reviewed June 25, 2015

Andrea from italy Perfect position, very original lounge and lighting room. Very good breakfast; I enjoyed very much the dinner in the lounge as well. Staff very kind and polite. Just one small improvement: wifi connection not really satisfactory for business purposes (no VPN available)

Review collected in partnership with this hotel

Was this review helpful? Yes
Christian K, General Manager at pentahotel Rostock, responded to this review

Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking time to review our hotel. We hope to see you soon again in one of our cool & trendy hotels. Kind regards, Christian Kessler General Manager pentahotel Rostock More 

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