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All 162 Hannover hotels

Mercure Hotel Hannover City

4.0 of 5 Hotel   |   Willy Brandt Allee 3, 30169 Hannover, Lower Saxony, Germany (Südstadt)
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81%
Ranked #7 of 162 hotels in Hannover
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
KrisNetherlands Netherlands
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201 people have reviewed this hotel

Traveler rating
    81
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Netherlands
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here with my family over the weekend - with a Mercure hotel you know pretty much what to expect and this was no difference. What did annoy me a bit was being charged a significant amount for parking - which was basically in an industrial area which was dead on a Friday/Saturday evening. It is those little things that... More

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H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear KrisNetherlands, thank you very much for your stay and your comment on Tripadvisor. I am glad that we met your expectations and you and your family felt comfortable. I am a bit surprised that you consider our neighborhood an "industrial area". The hotel is located next to the City Hall in downtown Hannover, with only a short walk to... More

Chester, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 27, 2014

this hotel should not be open as there are builders working all day, the bar is closed and the dinning room is being rebuilt. The staff are very understanding but can do nothing to help this situation.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear Robert M, thank you very much for your recent stay at the Mercure Hotel Hannover City. I apologize that you were inconvenienced by the renovation works. After renovating all guestrooms last year, we are currently updating our bar and lobby area. The restaurant and patio is still open. We want to finish the remodeling as soon as possible, but... More

Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 19, 2014

lovely hotel in a great location, ideal for visiting Hannover town centre - rooms were lovely, clean and modern - nice bar and breakfast was good. would definitely go back to this hotel when I return to visit Hannover

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H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this review

Dear Bev N, thank you very much for sharing your experience on Tripadvisor. Great to read that you enjoyed your stay and enjoyed the location and amenities of the Mercure Hotel Hannover City. We look forward welcoming you back when your travel plans bring you back to Hannover. With best regards Ulrich Heim General Manager More

London, United Kingdom
Top Contributor
74 reviews 74 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 11, 2014

A reasonably well located hotel, about 10 minutes walk off the centre, near the ring road. Staff helpful but neither overly friendly nor welcoming. Rooms clean but toiletries not replenished. We were there for 3 nights and the little bar of soap was down a the size of a pea, but still was not changed! Inadequate mini-bar. Very good breakfast,... More

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H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this review

Dear Bernhard F, thank you very much for your stay at the Mercure Hotel Hannover City. I am sorry that we were not able to meet your expectations and want to apologize for the shortcomings in service. I can assure you that we will use your feedback to improve our services. Our hotel consists of 2 different buildings which are... More

Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 21, 2014

Stayed here for 2 nights while on business. It's centrally located in town so you can walk to shopping areas as well as the old town which is quite nice. The hotel itself is a little tired looking and could do with a freshening up, however the staff are very friendly and helpful. The bar and restaurant area are welcoming... More

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H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear Mukesh C, thank you for taking the time to post a review on Tripadvisor. All our guestrooms were renovated last year and we are planning to renovate the lobby, bar and public areas this year. I am glad that you feld comfortable and we look forward welcoming you back to improve your impression of the Mercure Hotel Hannover City.... More

Vicenza
Top Contributor
65 reviews 65 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 15, 2014

Mercure Hotel offers a professional service, clean and enoughly spacious rooms. The staff that cleans the rooms does it with intelligence: the first night I was very hot and I "threw away" the blankets.. the next day I found the bed with only bed sheet and blankets neatly placed on the side. The fee, however, seems excessive (plus 19 Euro... More

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H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear LeandroLeonora, thank you very much for your recent stay with us. I am glad that you enjoyed the rooms and facilities. All of our staff members try to make your stay most comfortable, therefore we pay attention to detail - great that we were able to impress you. We hope to welcome you back. With best regards Ulrich Heim... More

Copenhagen, Denmark
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 8, 2014

Comfortable, very quiet and very clean. Minibar with refreshments, kettle for coffee/tea in the room. The internet worked fine, there was good working area. You could sleep properly as the room had black-out curtains. I also liked that the room had a door dividing the room into bedroom and vestibule. This provides extra insulation from noises coming from the corridor.... More

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H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear CrisSantos, thank you very much for your positive and detailed review. It is great to read that you had such a great stay with us and enjoyed the amenities and service of the Mercure Hotel Hannover City. It is always a motivation for the team if they receive such positive feedback. We look forward to your next visit. With... More

Perth, Australia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 19, 2014

Typical business hotel very conveniently located next to the main shopping area of Hannover. A good base to explore the city and its night life. Convenient 10 minute walk from the main train station. Service was good, rooms very clean and presentable, as would be expected for a Mercure. Thanks for a pleasant stay!

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H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this review

Dear DATbh, thank you very much for your positive review. I am glad to read that you recommend the Mercure Hotel Hannover City and that we were able to meet your expectations. It is always a pleasure to receive positive feedback. We look forward to your next visit. With best regards Ulrich Heim General Manager More

Bucharest, Romania
Top Contributor
58 reviews 58 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 28, 2014

I staid 1 night in this hotel in April and I can say that: - people from reception very friendly with all my requests - hotel is very clean, modern and nice - location is not in the middle of the city but with taxi you can go very easy there ... taxi cost around 12 Euro. - Restaurant and... More

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Additional Information about Mercure Hotel Hannover City

Address: Willy Brandt Allee 3, 30169 Hannover, Lower Saxony, Germany
Phone Number:
Location: Germany > Lower Saxony > Hannover > Südstadt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Hannover City 4*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#4 Business Hotel in Hannover #5 Luxury Hotel in Hannover #9 Romantic Hotel in Hannover #10 Best Value Hotel in Hannover
Hotel Class
Official Description (provided by the hotel)
The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). In a building dating from the 19th century, the hotel features a restaurant, a bar and meeting facilities. ... more   less 
Number of rooms
145

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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