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Ramada Hotel Britannia Hannover

Karlsruher Strasse 26, 30880 Hannover, Lower Saxony, Germany
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Ramada Hotel Britannia Hannover
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Ramada Hotel Britannia Hannover
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58 reviews from our community

Traveler rating
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    8
    5
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6
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25
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johnson City, Tennessee
Top Contributor
147 reviews 147 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed April 17, 2015

This hotel is walking distance to Masse expo center. For location it was good. The desk staff was very friendly. The room was clean. The AC was not working well, but the window would open and that was OK. This was an average stay and not a good value for the price. I am sure that because this was HM... More 

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Tønsberg, Vestfold, Norway
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 14, 2014 via mobile

Stayed here on a business trip in october for 3 nights. The hotell had a nice location, and the rooms where a good size and very clean. The staff friendly and helpfull. The breakfast buffet was very good, the dinner buffet was ok. There is aircondition in the room, but as far as we could see, no way to adjust... More 

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Kerstin D, Leiter Gästebetreuung at Ramada Hotel Britannia Hannover, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Worcester, United Kingdom
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed August 9, 2014

Room 106 – ok size, I can’t believe in this modern age that hotels such as Ramada still use old-fashioned keys for rooms - get key cards for safety. Basic room – had a room safe but no fridge. Shampoo and liquid soap in dispensers. Wifi is a nightmare – only free for 1 hour in the lobby. You need... More 

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Kerstin D, Leiter Gästebetreuung at Ramada Hotel Britannia Hannover, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

Stayed in the Ramada Brittania as part of a coach tour. We were there for five nights and could not have been better looked after. Good food, good rooms and good service. We had a very good selection of food both for breakfast and dinner. A variety of vegetables were on offer, not just peppers which were part of the... More 

Was this review helpful? Yes 1
Kerstin D, Leiter Gästebetreuung at Ramada Hotel Britannia Hannover, responded to this review

Dear Guest, Thank you for your stay at our Ramada Hotel Britannia Hannover and your great feedback here at TripAdvisor. It’s a great pleasure to read that you had a very good stay at the RAMADA hotel, which makes you always happy. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking... More 

Köln
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 24, 2014

Despite reservation call 5 weeks in advance, the confirmed room was not available. I have been put off until early evening, waiting for a chance to get into my room. Instead of the non-smoking room I explicitly had asked for I ended up in a smoking room. To cover the smell the room had been treated with an overdose of... More 

Was this review helpful? Yes 1
Kerstin D, Leiter Gästebetreuung at Ramada Hotel Britannia Hannover, responded to this review

Dear Guest! We are referring to your stay at our RAMADA Hotel Britannia and your valuable feedback. First of all we thank you for taking the time to write down your impressions during your stay. The constructive criticism leads to the improvement of our facilities and services. To meet and exceed our customers’ expectations and needs is our goal in... More 

Travelers are raving about these Hannover hotels

Madrid, Spain
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 16, 2014

I booked the hotel since it is 15 minutes walk from Hannover fair and has free of charge bus to the fair in the morning. This is the only adventage I can share. Rooms are very small, beds are narrow, the wardrobe is small and 2 people cannot fit their clothes. No mini bar. Close to the hotel are the... More 

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Kerstin D, Leiter Gästebetreuung at Ramada Hotel Britannia Hannover, responded to this review

Dear Guest thank you for taking the time to review your stay at our house. We deeply regret that you have left our house not satisfied. It is true that our hotel was built in 1987 and therefore not one of the newest hotels. However, we strive to honestly perform all maintenance renovations regularly. Thank you for your open criticism... More 

Dorset
Top Contributor
71 reviews 71 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed September 15, 2013

We stayed at this hotel for four nights, with a coach party, I must apologise to other advisors , who had previously written negative reviews I thought they were picky, but they were right. I have stayed in 3 star better than this and yet it claims to be a 4 star. We had only been in the hotel 15... More 

Was this review helpful? Yes 1
Kerstin D, Leiter Gästebetreuung at Ramada Hotel Britannia Hannover, responded to this review

Dear Guest, Thank you for taking the time to review your stay at our house. We are sorry to hear that we could not meet your expectations in every way. For the negligent service in the bar, we would like to apologize at this point. Of course, this does not correspond to our standard and we will make our employees... More 

Malvern, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 26, 2013

Stayed four nights at this Hotel would not like to stay hear again, bedrooms were ok but if you had the bottle of water you would be charged for, food was alright but no water on tables or any where around if you wanted water you had to pay for it, WI-FI free for first hour after that 4.95 euros... More 

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Kerstin D, Leiter Gästebetreuung at Ramada Hotel Britannia Hannover, responded to this review

Dear Guest, First of all I want to thank you very much for your review of our hotel. I'm very sorry that your stay is not run in our home to your satisfaction. It is our goal to not only meet the expectations of each guest, but to exceed your expectations and make your stay with us as pleasant and... More 

Tameside
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 18, 2013

terrible food(inedible) rooms ok on an industrial site which is incomplete forget the photograph shown nothing like it looks, Rosa klebb was the barmaid who never smiled unless you German. 3o minutes into city on tram after 15 minute walk to the tram stop, avoid this place at all cost donteven think about it rip offprices in the bar

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Kerstin D, Leiter Gästebetreuung at Ramada Hotel Britannia Hannover, responded to this review

Dear Guest, I apologize that we have obviously not managed to convince you of our services. Your reference, for which we thank you, we have taken the opportunity to hold a serious conversation with our service and kitchen department and to take appropriate action.We would be delighted to welcome you on your next visit to Hannover to welcome you again... More 

Halesowen
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2013

I've stopped in this hotel on a couple of occasions. The rooms are clean and well appointed, the common area's are very nice, the staff are great and the food, especially buffet is excellent (serious cheese overload - mmh!). OK, in keeping with a lot of German 'modern' hotels it's a bit of a brick and is on the outskirts... More 

Was this review helpful? Yes 1
Kerstin D, Junior Assistant Manager at Ramada Hotel Britannia Hannover, responded to this review

Dear Sir, thank you for taking the time sending us your very positive feedback about your stay. We are pleased that you were satisfied with the quality of our buffet we offer. Always, we want to meet and exceed the expectations of our guests. It would be a pleasure for us welcome you again in our hotel. With kind regards... More 

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