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Crowne Plaza Hotel Hannover

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Hinuberstrasse 6, 30175 Hannover, Lower Saxony, Germany
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Crowne Plaza Hotel Hannover
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Crowne Plaza Hotel Hannover
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169 reviews from our community

Traveler rating
    47
    76
    34
    8
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

I made an innocent mistake, I booked 3 weeks of stay at this hotel using a flex market rate as opposed to my corporate rate. I had no idea this happened. During my entire stay at the hotel, management did not alert me to the fact that my rate is not the same as my other colleagues who stayed there... More 

Was this review helpful? Yes 1
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Andrew M, A hotel stay of three weeks is not actually an indication of the hotel quality which is reflected in your review. We can therefore only partially relate to this review. Nevertheless, we would have appreciated bringing eventual issues regarding service, cleanliness and the quality of your room to our attention during your rather long stay with us.... More 

Singapore, Singapore
Top Contributor
60 reviews 60 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed March 19, 2015

So checking in was a mixed experience, some of the staff were excellent and helpful, some decidedly not. Room was a disappointment, it was a room with a "bath" - perhaps if you were about 3 foot tall you could have a soak. The fitting for the show-head was broken so it kept falling out. The air-conditioning turned itself off... More 

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear IJKMan, Thank you for visiting the Crowne Plaza Hannover and for taking the time to review our hotel here on Tripadvisor. While we appreciate your favourable comments on the quality of our breakfast buffet and restaurant staff, we are very sorry having to acknowledge there was a number of issues that impaired your hotel stay. We especially understand that... More 

Forres, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 7, 2015

Stayed here for two nights, very nice room and conveniently located in City centre. It's within walking distance from the main central station and close to the local attractions. Very clean, staff were friendly, the gym was a bit on the small side but it does have a nice steam room and relaxation area. I would recommend going out in... More 

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Dieterjonentz, Thank you for choosing our hotel for your trip to Hannover and for recommending the Crowne Plaza Hannover on Tripadvisor. It’s great to hear that you enjoyed the hotel’s location and our fitness and relax facility. We look forward to welcoming you again soon. Until then, best regards, Dorothea Rosilius Assistant to General Manager More 

United Kingdom
Top Contributor
177 reviews 177 reviews
109 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed March 2, 2015 via mobile

Stayed here for just one night enroute to another appointment. The rooms are wonderful, I was upgraded to a very nice newly refurbished room. Had some room in the bar which was excellent, and a few beers. Bar staff were great and worthy on comment. Nothing seemed a problem for any of the staff. Well done folks, you make this... More 

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Jeffswork, Thank you so much for this great review. We are delighted to read that you enjoyed every aspect of your recent stay with us. We particularly appreciate the compliments for our staff. They are our greatest asset and it is great to have their efforts recognized by our guests. Thank you for that! Sincerely yours, Dorothea Rosilius Assistant... More 

UK
Top Contributor
106 reviews 106 reviews
55 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 16, 2015

Good hotel. Convenient location, easy walk from railway station and quiet area. Nice, helpful staff, bar not cheap but not ridiculously priced unlike some hotels. Rooms nicely appointed but very very hot at all times: get a balcony room so you can open the balcony door to cool the room, the area is quiet enough to sleep with it open... More 

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear TimBrooksbank, Thanks a lot for staying at the Crowne Plaza Hannover and for sharing your impressions with other travellers on tripadvisor. It's great to hear that you enjoyed our bar and the service provided by our friendly staff. The room temperature you described was actually a malfunction of the temperature control in your room which in the meantime has... More 

Horsens, Denmark
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 8, 2015

We stayed one night at this hotel. Very nice, large and comfortable room. Spectacular decoration and lighting. Quiet at night. Good bar and the restaurant seemed good as well. Didn't use the breakfast (20€ is too much) No complaints at all

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Jensen09, Thank you for choosing the Crowne Plaza Hannover for your trip to Hannover, and, of course for awarding us 5 stars on Tripadvisor. It's nice to hear that you particularly enjoyed the space and comfort of your room whichmade you sleep well - one of the key elements of a good hotel stay and one that we put... More 

Pretoria
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 10, 2015

We facilitated a 3 day conference at the Crowne Plaza during December and were very satisfied with the service and venue. The hotel room was large and very comfortable, although slightly outdated. Breakfast was definitely one of the highlights, but we found the dinner menu to be rather expensive. Easy walking distance from the train station, as well as the... More 

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear TravelHannalie, Thank you so much for your review on Tripadvisor. We are very happy to hear that we were able to contribute to the success of your meeting in Hannover. Thanks especially for highlighting the location of our hotel and the quality of our breakfast offer. We particularly appreciate this feedback as we always strive to provide a great... More 

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 3, 2015

I've stayed at the Hannover Crowne Plaza a few times and rate it highly. This is not so much for the hotel decor or comfort - which is fine of course, but because the staff are always so good. Every time I've stayed here they've been genuinely helpful and friendly to the point that I would not consider staying anywhere... More 

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Jon T, Thank you so much for sharing your feedback with other potantial travellers here on tripadvisor. We are very happy to hear that you enjoy staying with us because of the quality of our staff. We know they are one of our greatest asset and it is wonderful being able to share comments such as yours with them.... More 

London, United Kingdom
Top Contributor
207 reviews 207 reviews
107 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed December 23, 2014

First time in a Crowne Plaza for a long time and impressed with the hotel, the staff and the service. Arrived late morning for a weekend of Christmas markets and I was pleased that they had a room available straight away. The room was good sized and overlooked a quiet residential street. Bed was firm, clean and comfortable. There was... More 

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear UncleDom, Thank you so much for this detailed review describing your personal impressions of your recent stay with us. It’s great to hear that you enjoyed the quality of your room as well as our breakfast selection. We are sorry that you missed bacon and sausage with your breakfast. They are on offer and we cook them to order... More 

Lauwe, Belgium
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 18, 2014

We stayed at Crowne Plaza Hannover for 2 nights, specially for visiting the very nice Christmas markets in the area. It was a very pleasant experience : the hotel is at walking distance of the main railway station and shopping areas. Staff at reception desk was very friendly and professional. Room was clean and cosy, excellent bed and very nice... More 

Was this review helpful? Yes
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Geert D, Thanks a lot for choosing the Crowne Plaza Hannover for your Christmas trip to Hannover. We are very happy to hear that staying with us played such an important part in making this a visit to remember. Thanks also for spreading the word here on Tripadvisor and for recommending us. We wish you a Merry Christmas and... More 

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