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Crowne Plaza Hotel Hannover

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Hinuberstrasse 6, 30175 Hannover, Lower Saxony, Germany
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1 room 1 guest
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Crowne Plaza Hotel Hannover
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192 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Tampa, Florida
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed one night on our way south from Copenhagen. Check in was easy and they have a nice secure parking garage connected to the hotel which was 18 Euro per day. The room was large and very clean. Once checked in, we went to the Bistro and had a really fantastic meal and nice conversation with the friendly manager... More 

Was this review helpful? Yes
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear JumpDoc, Thank you for using the Crowne Plaza® Hannover as a stopover during your trip through Europe. We are delighted to hear that you enjoyed so many aspects of your stay with us and especially appreciate the compliments to our staff. Sorry to hear that you skipped breakfast – you definitely missed a real treat with a great selection... More 

London, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were travelling by train and the hotel is close by the station as well as a short walk to the old town. We were welcomed very warmly and as a IHG member were upgraded without asking. The room was spacious and had everything we needed. My only criticism is wifi should be free. We had dinner at the restaurant... More 

Was this review helpful? Yes
Dorothea R, Assistent to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear KJD17, Thank you so much for choosing the Crowne Plaza® Hannover to be your home away from home when travelling in Germany. We are delighted to heat that you enjoyed your stay and very much appreciate your positive feedback of your visit with us. In reference to our wifi, please let me correct you in that we do offer... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night in a family room. Although we arrived as IHG member past 1500 the room was not ready for check in, but we were asked to wait in the lobby. After 30 mins ( asking ourselves again), the room was ready. Room was okay and clean. The whole lodging floor gave an outdated and uncomfortable... More 

Was this review helpful? Yes
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Frenskes, Thank you for choosing the Crowne Plaza® Hannover as your home away from home while travelling in Germany. We appreciate your feedback as that of a member of the IHG rewards Club loyal to the IHG® family of brands. Please accept our sincere apologies for not having your room ready upon check-in. This happens very seldom, however, our... More 

London
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here last night. Comfortable hotel near the station. Lovely helpful staff who greeted us warmly. We were upgraded to an executive room which provided very good accommodation - sofa, large TV, spacious bathroom etc. Spotlessly clean. BUT as other reviewers have commented - very limited free wifi. Why? This really isn't good enough for a hotel of this... More 

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Beverly73, Thank you for choosing the Crowne Plaza® Hannover as your home away from home during your trip to Hannover. We are delighted to hear that you enjoyed the quality of the hotel and enjoyed our recently renovated executive room. It feels good to have the quality of our staff appreciated in your review. Thank you also for sharing... More 

Vallda, Sweden
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel to have a place for the family to stay on our way to Italy. Base reason for the choice was the 4.5 star rating and the relatively low price. I practice I failed to see where the 4.5 star came from. No free Wi-Fi, no pool, air conditioning didn't work, the room definitely not more than... More 

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Kettering, United Kingdom
Level Contributor
110 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed May 21, 2015

Lets start with the Good: fantastic guest room (we were in an "executive" room). Lots of great features, a huge TV to view in bed or the sitting area, good bathroom with two sinks. We drove and arrived early so found a good free car parking space outside the entrance. Now the Bad: a lacklustre welcome at reception. Actually far... More 

Was this review helpful? Yes 3
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Rick S., Thank you for staying at the Crowne Plaza® Hannover and for this detailed review of your recent stay. First of all, we are of course delighted to hear that you enjoyed our recently renovated room and our food and beverage offers throughout the day. Regarding the “bad” and the "ugly", I am very sorry that you found... More 

Richmond, Virginia
Level Contributor
100 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 18, 2015

I stayed 2 nights at this hotel recently and was generally happy with the service and the room. When I got into a taxi at the Hauptbahnhof, the driver was reluctant to drive me to the hotel as he said it was very close. It turned out that the hotel is not that close to the Hbf. I had to... More 

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Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear ravi4travel, Thank you for visiting the Crowne Plaza® Hannover during your trip to Germany. We very much appreciate your comments on the overall quality of your room and the service quality we provide. Thank you also for the information on your experience with the taxi driver. We would certainly follow up on this with the taxi company, however, having... More 

Eugene, Oregon
Level Contributor
79 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 17, 2015

Decent place to stay. Well appointed lobby. Good breakfast although not cheap. Elevators are a bit run down. One wasn't working, floor buttons aren't illuminated properly. Shoe shine stations are on each floor but don't seem to have polish, I scratched my shoe using it. Room is nice, great shower. Occasional complimentary fruit or treat in your room. Staff was... More 

Was this review helpful? Yes
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear RFA2249, Thank you reviewing your recent stay at the Crowne Plaza® Hannover during your trip to Germany. We appreciate your overall positive comments and thank you especially for pointing out that the shoe polishing machines are not operating properly. Your comment helps us to improve our service, so thank you especially for setting our focus on what sometimes appears... More 

Singapore
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 4, 2015

There are a lot better Crowne Plaza's. It was good, but meant to be excellent. Internet was free but very limited, Breakfast was of high quality but lunch and dinner which I had in the hotel several times were disappointing. Service by the front desk was not of help as it should have been. Pretty good location

Was this review helpful? Yes
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Benmilstein, Thank you for choosing the Crowne Plaza Hannvoer for your trip to Germany, and for sharing the impressions of your recent stay with us on tripadvisor.com. While we appreciate your compliments on the location of our hotel and the quality of our breakfast, we are very sorry to hear that you did not enjoy the quality of the... More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 24, 2015

I made an innocent mistake, I booked 3 weeks of stay at this hotel using a flex market rate as opposed to my corporate rate. I had no idea this happened. During my entire stay at the hotel, management did not alert me to the fact that my rate is not the same as my other colleagues who stayed there... More 

Was this review helpful? Yes 4
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review

Dear Andrew M, A hotel stay of three weeks is not actually an indication of the hotel quality which is reflected in your review. We can therefore only partially relate to this review. Nevertheless, we would have appreciated bringing eventual issues regarding service, cleanliness and the quality of your room to our attention during your rather long stay with us.... More 

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